#1 Home Improvement Retailer

Customer Reviews for Broan-NuTone 16-13/32 in. x 20-19/64 in. 2,000-Watt High-Capacity Wall Heater in White

Internet #202919953

Model #192

Store SKU #1007185732

  • Front-mounted thermostat offers simple, convenient control
  • Covers a 135-200 sq. ft. area
  • Quiet, reliable heat for quick room (including bathroom) warm up

Customer Reviews

  • 3.7
    out of 78 reviews
  • 57% recommend this product
Filter by:
Showing 1-30 of 78 reviews
by
  • Verified Purchase
by
  • Verified Purchase
by
  • Verified Purchase
by
Response from BroanCustomerSupportMar 7, 2024
We are very disappointed to learn of your experience with the 192-wall heater. There is a warranty that comes with the purchase of your heater. Please contact our Product Support team directly at 800-637-1453 for additional warranty support. We are here to support you and your product! Broan
  • Verified Purchase
I had an electrician install the heater and an external thermostat. Even though installed as directed I have to press the reset button every time to get it to start.
by
Response from BroanCustomerSupportMar 7, 2024
We are disappointed to learn of your experience with the model 198 wall heater. The thermal overload protector is designed to protect the unit from overheating. This device is particularly useful because it encourages the user to find and correct the cause of the overheating. There is a warranty that comes with the purchase of your heater. Please contact our Product Support team directly for warranty assistance at 800-637-1453. Broan
  • Verified Purchase
Had a very old heater that died. This was closet in size and WOW does it blast out heat. Thermostat is easy, hook up was easy.
by
  • Verified Purchase
by
  • Verified Purchase
Trips the reset every time it runs
Purchased this unit - paid to have it professionally installed. The unit trips the reset every time it runs. We reset each time and it continues to trip.
by
Response from BroanCustomerSupportFeb 13, 2024
Thank you for your feedback on model 198. We are sorry to hear you are having an issue. Please call our Product Support Team at 800-637-1453 so we can try to troubleshoot this issue with you directly. Broan
    Thanks to Mike Gaither at Monroe, GA store. He assisted us & made sure we had the correct item to make my Mom happy. 2nd time go round was awesome! Thanks Mike!
    by
    • Verified Purchase
    Works well, considering purchasing a second unit.
    by
    • Verified Purchase
    by
    • Verified Purchase
    by
    • Verified Purchase
    Don't heat as well as I thought it would, but some heat is better than none
    by
    Response from NuToneCustomerSupportNov 30, 2023
    Hi HomeDepotCustomer, Thank you for taking the time to review model 192 Wall Heater. We are sorry to learn you are not totally satisfied. This unit should be used as a supplemental heat source and not the primary heat source for a room. Please do not hesitate to contact our Product Support Team directly at 888-336-6151 if you feel the unit is not functioning properly. Broan-NuTone
    • Verified Purchase
    by
    • Verified Purchase
    Piece of junk.
    I bought this heater thinking it would be a quality product. After three months the blade came off. Notified the company who sent another motor and blade. YEP after three months the blade came off. You can not keep plastic blades on a hot spindle.
    by
    Response from NuToneCustomerSupportApr 11, 2023
    Hi CJane, Thank you for your feedback on model 194. We are sorry to hear you have had an issue with this unit. This model is designed for supplemental heat and should not be the sole heat source for a room and should not be run for extended periods of time. Please contact our Technical Support Team again at 800-637-1453, so they can troubleshoot why this has happened. Broan-NuTone
      3 found this review helpful
      As advertised
      Exactly as stated,fits between 16oc stud. Does what it is suppose to do
      by
      • Verified Purchase
      Never again broan
      Very noisy, used three days in bathroom constant on off replaced with another brand
      by
      Response from NuToneCustomerSupportJan 5, 2023
      Hi Rodney Adams, Thank you for your review of model 194. We are sorry to hear you had such a frustrating experience with this model. We would have been happy to troubleshoot the issue with you directly. Our Technicians are available to provide support for our product line Monday-Friday, 8:00 AM to 5:00 PM (CST) and can be contacted by calling 800-637-1453.
      • Verified Purchase
      1 found this review helpful
      Went in easy…. A little noisey...
      Went in easy…. A little noisey
      by
      • Verified Purchase
      by
      • Verified Purchase
      by
      • Verified Purchase
      Noisy
      Very noisy, will most likely be returning it.
      by
      • Verified Purchase
      by
      • Verified Purchase
      Blower too noisy, makes wierd noise when heating ele...
      Blower too noisy, makes wierd noise when heating ele
      by
      Response from NuToneCustomerSupportNov 18, 2022
      Hi Pr333, Thank you for your feedback on model 194. We would like to troubleshoot this issue with you directly. Please call our Team at 800-637-1453. They are available Monday-Friday, 8:00 AM to 5:00 PM (CST).
      • Verified Purchase
      Shouldn't rattle out of the box. Kept it, and found a work-around.
      There's an intermittent rattle while it's running. It's some sort of harmonic vibration, I think. I was going to call tech support about it, but the robo-voice said the wait was 37 minutes. I tinkered with the heater and discovered that the only thing that would make the rattle stop was to put the cover on but *not* screw it down with the four provided screws. I may try fiber washers with the screws; if that keeps the sound away then, at least, I can fasten down the cover.
      by
      • Verified Purchase
      • Recommended
      After working at initial install, neither of the 2 heaters...
      After working at initial install, neither of the 2 heaters purchased work. They trip for some reason and go off. I paid someone 600 to install these. Very Unhappy.
      by
      Response from NuToneCustomerSupportNov 17, 2022
      Hi CHRISTINE,
      We are sorry to learn of your experience with the 198 wall heaters. Our Technical Support team is here to help you at 888-336-6151. Please give us a call and we can try to assist you further.
      • Verified Purchase
      by
      • Verified Purchase
      Heater
      First heater had a defective fan and kept shutting off. This one seems fine and works consistently. Fan is still a bit loud but heating is good.
      by
      • Verified Purchase
      • Recommended
      by
        Rating provided by a verified purchaser...
        Rating provided by a verified purchaser
        by
          work amazing getting fast delivery before first time
          It’s amazing easy to install and beautiful work I wake up today it was nice and warm
          by
            • Recommended
            Showing 1-30 of 78 reviews

            Frequently Bought Together

            Compare Similar Items

            current item

            Heater Type

            Unvented

            Forced Air

            Fan Heaters

            Fan Heaters

            Voltage (V)

            240 V

            240 V

            208 V

            240 V

            Room Size (sq. ft.)

            350-500

            250-350

            250-350

            250-350

            Wattage (W)

            2000 W

            1500 W

            1750 W

            1750 W

            Heating Technology Type

            Forced Air

            Forced Air

            Forced Air

            Forced Air