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Customer Reviews for Broan-NuTone 16-13/32 in. x 20-19/64 in. 2,000-Watt High-Capacity Wall Heater in White

Internet #202919953

Model #192

  • Front-mounted thermostat offers simple, convenient control
  • Covers a 135-200 sq. ft. area
  • Quiet, reliable heat for quick room (including bathroom) warm up

Customer Reviews

  • 3.6
    out of 28 reviews
  • 50% recommend this product
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Showing 1-28 of 28 reviews
Great product!
Works better than we expected. Toasty warm inside the workshop!
by no name
  • Verified Purchase
Easy to install but uses a lot of electrical power...
Easy to install but uses a lot of electrical power to run
by HomeDepotCustomer
  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by HomeDepotCustomer
  • Verified Purchase
Powerful solution for replacement of inefficient electric wall units. Hopefully will be more eff...
Powerful solution for replacement of inefficient electric wall units. Hopefully will be more efficient than old but to soon to say.
by Jkl
  • Verified Purchase
  • Recommended Product
Purchased as a replacement of an identical unit. Swap out...
Purchased as a replacement of an identical unit. Swap out was easy. Time will tell once the weather gets colder.
by DAVE
  • Verified Purchase
Fits perfect and works great...
Fits perfect and works great
by HomeDepotCustomer
  • Verified Purchase
Easy to install as replacement for 50 yr old heater. Wish the control knob was on the top instead...
Easy to install as replacement for 50 yr old heater. Wish the control knob was on the top instead of the bottom. Not too noisy.
by KitchenInFL
  • Verified Purchase
  • Recommended Product
Hello. We just ordered this wall heater replacement. We have...
Hello. We just ordered this wall heater replacement. We have similar version that was abkut 15 years and gave out. Happy to see had the same siz available. However it is very loud running fan, the handle won’t fit to turn it on. I had this professionally installed and confirmed it just a loud fan
by John
Response from NuToneCustomerSupportFeb 20, 2020
Thank you for your review of the 192. Please reach out to the Broan Technical Support and Warranty Team at 1-800-637-1453 so we can help troubleshoot. Thank you.
  • Verified Purchase
not happy
bought and installed by pro electrician on 1/15/2018. fan failed on 12/22/2019
by ClaryNation
Response from NuToneCustomerSupportJan 15, 2020
We are disappointed to hear you’re having trouble with your new 192. Please call the Broan Technical Support Team at 1-800-637-1453 so we can troubleshoot and get your unit running properly. Thank you.
    1 person found this helpful
    Rating provided by a verified purchaser...
    Rating provided by a verified purchaser
    by HomeDepotCustomer
    • Verified Purchase
    1 person found this helpful
    4 Star Review
    Rating provided by a verified purchaser
    by HomeDepotCustomer
    • Verified Purchase
    1 person found this helpful
    Works great in basement. Replaced one that was 40 yrs...
    Works great in basement. Replaced one that was 40 yrs old
    by SARA
    • Verified Purchase
    1 person found this helpful
    These units replaced baseboard heaters in our ski resort rental...
    These units replaced baseboard heaters in our ski resort rental condos. They certainly look better. Our electrician said they were easy to install. They seem quiet and do the job.
    by Pamela
    • Verified Purchase
    1 person found this helpful
    Easy to install but won’t be using until winter so...
    Easy to install but won’t be using until winter so can’t say how it works yet
    by Giulia
    • Verified Purchase
    This was exactly the unit I needed to replace the...
    This was exactly the unit I needed to replace the original!
    by Menaceone
    • Verified Purchase
    Fan was defective bearing down. Numerous reviews with same problem....
    Fan was defective bearing down. Numerous reviews with same problem. Returned heater to store
    by HomeDepotCustomer
    Response from NuToneCustomerSupportApr 12, 2018
    Your 192 wall heater does come with a manufacturer warranty. Please know you can contact us directly for support at 800-637-1453. We are very sorry you needed to return this to the store before contacting us. We do hope you will consider Broan products in the future.
    • Verified Purchase
    1 person found this helpful
    Great product performed as expected ...
    Great product performed as expected
    by Jeff
    • Verified Purchase
    A rather basic and simple product. Faceplate was plain.
    A rather basic and simple product. Faceplate was plain.
    by HomeDepotCustomer
    • Pro
    • Verified Purchase
    • Recommended Product
    Professionally installed with the 4,000 watt option in a large 300sf master bathroom, this heater...
    Professionally installed with the 4,000 watt option in a large 300sf master bathroom, this heater overheats causing the limit switch to shut it off and then it can't be restarted for 10-15 minutes until after it has cooled down. After installing the new limit switch that Broan sent which did not fix the problem, support then said "that's the way it is because the heater is only meant run for a few minutes to boost the temperature a few degrees". Now they tell me...
    by Aviator
    Response from NuToneCustomerSupportNov 15, 2016
    Thank you for your review and comments. This heater can be run for more than just a few minutes. It should be a supplemental heat source though and not the primary heat source, Please contact our Technical Support Department directly for more assistance on your 198 heater at 800-637-1453.
    • Verified Purchase
    1 person found this helpful
    Installed this heater 2 years ago and to this day it continue to trip the protection reset. I hav...
    Installed this heater 2 years ago and to this day it continue to trip the protection reset. I have installed the optional wall thermostat and it still trips before it shuts down. We have gone to a portable and the Broan is not used, not reliable...
    by Buster
    Response from NuToneCustomerSupportNov 3, 2016
    Thank you for your review on the Broan model 198 wall heater. We would recommend that you give our Technical Support a call so they can try to help you more. Technical can be reached at 800-637-1453 and would be happy to try to assist you more with your heater. Thank you very much for your feedback and we hope you will contact us regarding this model.
      1 person found this helpful
      Hot Item
      The purchase was a breeze, the delivery was FREE and on time, the packaging was great with no problems upon delivery, and the product itself worked as it was advertised to work. What's to complain about? Thank you Home Depot. You've managed to make be a believer!
      by Longhair
      • Verified Purchase
      • Recommended Product
      1 person found this helpful
      Very Effective
      Easy to install. Installed in a insulated greenhouse on the side our new home. 10x20 space with 10' angled ceiling. Keeps it cozy warm.
      by Pastech
      • DIY
      • Verified Purchase
      • Recommended Product
      2 people found this helpful
      Noisy Heater
      I had read other reviews that this heater is noisy, and thought they were being unreasonable in their expectations of quietness. But it turns out they were right. I purchased a second one but it had the same problem. I ended up getting a QMark (Marley) heater and it has a normal noise level, and looks better built. I had chosen the Broan heater because it was very close in size to the one I was replacing, so would not require any patching on the wall. I will never waste my time with Broan heaters again.
      by PlacervilleBill
      • Pro
      • Verified Purchase
      2 people found this helpful
      Broan Wall Heater
      This heater is equipped with a cheap electric motor. The shaft is loose which causes it to wobble and make noise. If you don't mind a rattling noise then it shouldn't bother you. I know what I'm talking about and if you research other reviews you will find I'm not the only unsatisfied customer.
      by Koz
      Response from NuToneCustomerSupportDec 29, 2015
      Thank you for taking the time to review your model 192 wall heater. Please contact our Technical Support directly for more assistance at 800-637-1453. We will be happy to try to assist you more.
      • DIY
      • Verified Purchase
      2 people found this helpful
      heater a real dissapointment, heater
      I had to order the same product again to replace the old one. It runs even worse than the first one. It is so loud & doesn't even heat that well.
      by salgal
      Response from NuToneCustomerSupportDec 14, 2015
      Thank you for taking the time to review your Broan 192 heater. Please contact our Technical Support department directly at 800-637-1453. They would be happy to try to help you more.
      • Verified Purchase
      1 person found this helpful
      Not too noisy and plenty of heat
      Heater is easy to install where no heater was before. Easy to follow instructions. More then enough heat for a small studio apartment in southern Missouri.
      by piperfitter214
      • Verified Purchase
      • Recommended Product
      Troublesome unfortunately
      First the positives - the heating performance is impressive, the unit was easy to install, and the remote thermostat works as advertised. Manufacturer customer service is very good. Unfortunately we've had problems too. The first blower motor developed a rumbling noise and gave out after 3 years. A replacement motor was installed and developed the same rumbling noise. Customer service at Broan basically said these units are sensitive to fan balance, which is pretty hard for a customer to sort out. Lastly, the unit makes a big racket on shutdown, a resonance in the sheet metal.
      by RobSimon
        2 people found this helpful
        Great fit
        Worked well in my pool room and installed easy. It needs better instruction on how it works. The fan continues to run after the heater turns off until it is cooled. At first it appears the fan runs all the time. Also the high/low should be printed on the enclosed to make it easier to understand.
        by j1955
        • Verified Purchase
        • Recommended Product
        1 person found this helpful
        Showing 1-28 of 28 reviews