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Customer Reviews for CALI VPMS Acacia 20 MIL x 7.3 in. W x 48 in. L Click Lock Waterproof Luxury Vinyl Plank Flooring (24 sqft/case)

Internet #314610067

Model #7904501400

Store SKU #1005750899

  • Vinyl floor plank with wood grain finish brings a classy look
  • Waterproof vinyl with scratch-proof coating ensures durability
  • Pre-attached Mute Step cushion underlay provides soundproofing

Customer Reviews

  • 3.9
    out of 68 reviews
  • 61% recommend this product
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Showing 1-30 of 68 reviews
by
  • Verified Purchase
Love it!! It's gorgeous, durable, and affordable!...
Love it!! It's gorgeous, durable, and affordable!
by
Response from CALIApr 20, 2022
Thank you for the 5-star review! We are so happy that our product met your expectations and would love to see photos of the finished look! You can send them to photos@calibamboo.com to enter for a chance to win our project of the month!

Thank you for your review and enjoy your new floors! calibamboo
  • Verified Purchase
excellent choice ! very impressed with the quality and...
excellent choice ! very impressed with the quality and we had no bad boards. Love the color
by
Response from CALIApr 20, 2022
Thank you for the 5-star review! We are so happy that our product met your expectations and would love to see photos of the finished look! You can send them to photos@calibamboo.com to enter for a chance to win our project of the month!

Thank you for your review and enjoy your new floors! calibamboo
  • Verified Purchase
Looked great and appeared to be good quality but chose...
Looked great and appeared to be good quality but chose to go with a different brand. Cali vinyl looked a little too rustic for the style we were going for.
by
Response from CALIApr 29, 2022
Thank you for the 5-star review Magnum! I hope you found what you were looking for!

Thank you,
CALI Team calibamboo
  • Verified Purchase
Don't believe everything you read ....
We bought Cali LVP 100% waterproof flooring for our home because we really liked the appearance of it compared to everything else we saw at our local store. Since we were putting flooring in the majority of our house including the kitchen and bathroom we also liked the waterproof aspect. Another selling feature for us was the claim it would go over any "level" subfloor without the need for a layer of underlayment. Well - let me just say that last claim should go OUT the window. We're about 60% of the way through our installation and I have NEVER heard my partner cuss as much as I have with the installation of this stuff. It DOES NOT click together well. The flanges are brittle and break. And it's inflexible compared to other plank flooring on the market which causes a problem if there's the most minute low or high spot in the floor. We are actually adding adhesive under the planks to keep them in place in addition to nails in some spots. Anyway, do yourself a favor - buy underlayment and prepare to be frustrated if you buy this flooring. We're going to get it finished, and it will be really lovely, but I won't recommend this flooring to ANYONE. EVER. I am seriously disappointed.
by
Response from CALIApr 11, 2022
Thank you for taking a moment to share your experience Shawn! Please know we have a dedicated team ready to answer your installation questions and guide you through the best techniques for installing our floors. We also have detailed installation guides and how-to videos!

I have included our CALI Vinyl Pro Mute Step Installation Guide here: https://www.calibamboo.com/content/installation/instructions/cali_vinyl_pro_mute_step_flooring_install_guide.pdf

Our Customer Experience Team can be reached M-F 6am-5pm PST at 888-788-2254.
If you have any other questions, please reach out to us at homedepot@calibamboo.com

Thank you,
CALI Team calibamboo
    3 found this review helpful
    Highly Satisfied
    Awesome product - 2nd time we've purchased - would recommend to anyone with pets.
    by
    Response from Cali BambooFeb 22, 2022
    Hi there and thank you for the stars! We are so happy to hear our CALI Pro Mute Step met your needs for your home and project! We would love to see photos of the finished look. You can send them to photos@calibamboo.com to enter for a chance to win our project of the month!

    Thank you for your review and enjoy your new floors! calibamboo
    • Verified Purchase
    • Recommended
    The product is pretty good. Some brittle joints. ...
    The product is pretty good. Some brittle joints. I'd prefer if these snapped together a little more securely. They scuff somewhat easily, so you need to be careful when using the pull bar.
    by
    Response from Cali BambooFeb 1, 2022
    Hi there and thank you for the stars! We are so happy to hear our Cantina Oak vinyl met your needs for your home and project! We would love to see photos of the finished look. You can send them to photos@calibamboo.com to enter for a chance to win our project of the month!

    Thank you for your review and enjoy your new floors! calibamboo
      by
        Beautiful and Low Maintenance Flooring
        The Cali Vinyl Pro with Mute Step flooring in Classic Acacia that we recently had installed is beautiful! It has a hand scraped look and feel to it. The color varies on each plank from a golden blond to a dark chocolate, giving the overall effect of a medium tone brown. The wood pattern includes some knots, and it looks very natural. It is also easy to keep clean, and the waterproof feature makes it worry free.
        by
        Response from MarketingMar 15, 2022
        Hi There, Thank you so much for your feedback. We are glad to hear you love your floors! Let us know if you need anything else going forward or if you want to share some pictures we love to see those too. :) Best,
        • Verified Purchase
        • Recommended
        Great product and customer service
        This product is top of the line beautiful. It exceeded my expectations; it looks and feels like the Brazilian walnut I put in my upstairs and I paid a lot more money for it. Had I known about this product 11 years ago, I would have put it in my whole house. I have recommended to friends and family looking for hardwood. Customer service is unparalleled.
        by
        Response from CALIMar 24, 2022
        Hi Lola! Thank you again so much for your support of our company and product! We are so glad to hear you are happy with your new CALI floors! Please do not hesitate to reach out if you have any questions, we are happy to help!
        • Verified Purchase
        • Recommended
        Brittle and finicky
        We purchased this flooring for our upstairs renovation but as we began assembly we quickly found the interlocking edges to be brittle and easily broken. As more broken, unusable planks accumulated, we decided to ditch the product and return it. A waste!
        by
        Response from Cali BambooNov 30, 2021
        Hello there! Thank you for taking a moment to share your thoughts. We are sorry to hear you have been less than satisfied with our product. We do pride ourselves in having excellent flooring and stand behind it!

        Please know we have a dedicated team ready to answer your installation questions and guide you through the best techniques for installing our floors! Our Customer Experience Team can be reached M-F 6am-5pm PST at 888-788-2254.

        If you have any other questions, please reach out to us at homedepot@calibamboo.com

        Thank you! calibamboo
          3 found this review helpful
          Rating provided by a verified purchaser...
          Rating provided by a verified purchaser
          by
          Response from Cali BambooNov 18, 2021
          Hi There, Thank you so much for the stars! Please let us know if you have questions about the product or need additional assistance going forward. Our team is always happy to help! calibamboo
            It was as described on the web site. I...
            It was as described on the web site. I like the color and it goes nicely with the cabinets.
            by
            Response from Cali BambooNov 10, 2021
            Hi there! We are so happy to hear our Afterglow Oak vinyl flooring met your needs for your home and project! We would love to see photos of the finished look. You can send them to photos@calibamboo.com to enter for a chance to win our project of the month!

            Thank you and enjoy your new floors! calibamboo
              1 found this review helpful
              Rating provided by a verified purchaser...
              Rating provided by a verified purchaser
              by
              Response from Cali BambooNov 4, 2021
              Hi there! We are so happy to hear our Deep Sea Eucalyptus vinyl flooring met your needs for your home and project! If there's anything we can do for you going forward please reach us at homedepot@calibamboo.com. Thank you for your review! calibamboo
                Classic Acacia 5 Star
                [This review was collected as part of a promotion.] Very beautiful flooring. One of my favorites from Cali so far. Look forward to selling this product to my customers again in the future.
                by
                Response from MarketingOct 17, 2021
                Hi There! We're so glad to hear you had a 5-Star experience with Cali Vinyl Classic Acacia flooring! Please do not hesitate to reach out if you have any questions, our team is happy to help :)
                • Verified Purchase
                I've installed a few thousand sq ft of various LVP...
                I've installed a few thousand sq ft of various LVP products and this is by far the best! Definately go with this. Easy to install, be sure to buy the tool kit. I'm no contractor, I'm a 63 y/o grandmother and picky
                by
                Response from Cali BambooSep 22, 2021
                Hi Karen! Thank you again so much for your support of our company and product! calibamboo
                  The Cali Vinyl Pro With Mute Step Afterglow Oak 7.25...
                  The Cali Vinyl Pro With Mute Step Afterglow Oak 7.25 in. W x 48 in. L Waterproof Luxury Vinyl Plank Flooring(24.03 sq. ft) from Home Depot more than exceeds my expectations. It is easy to install and a superior and upgraded flooring for home improvement projects.
                  by
                  Response from Cali BambooSep 22, 2021
                  We love to hear your DIY project was successful! We would love to see photos of the finished look. You can send these to photos@calibamboo.com to enter for a chance to win our project of the month! calibamboo
                    It is wonderful and installed great...
                    It is wonderful and installed great
                    by
                    Response from Cali BambooAug 16, 2021
                    Hi Carol, thank you for reviewing the CALI vinyl flooring! We appreciate your business and will always be a phone call away if there's anything more we can do for you. Congrats on your beautiful new CALI flooring! calibamboo
                      Rating provided by a verified purchaser...
                      Rating provided by a verified purchaser
                      by
                      Response from Cali BambooAug 13, 2021
                      Hi There! Thanks for the stars :) calibamboo
                      • Verified Purchase
                      We used the LVP to replace tile in the master...
                      We used the LVP to replace tile in the master bath. Looks great and the built in backing works better than a separate underlay. Hoping it will be warmer in winter
                      by
                      Response from Cali BambooAug 13, 2021
                      Hi There! This sounds like such a fun project! Do not hesitate to reach out if you have any questions :) calibamboo
                      • Verified Purchase
                      Rating provided by a verified purchaser...
                      Rating provided by a verified purchaser
                      by
                      Response from Cali BambooAug 13, 2021
                      Hi There! Thanks for the stars! :) calibamboo
                      • Verified Purchase
                      Did a ton of research on this product. The locking mechanism literal broke when handling & insta...
                      Did a ton of research on this product. The locking mechanism literal broke when handling & installing. Couldn't install & had to return over 1500 sq. ft.. Very disappointed. Horrible product!!!
                      by
                      Response from Cali BambooJul 8, 2021
                      Hello,
                      We are sorry to hear about your concerns. Cali Bamboo does stand by its product and we are here to partner with you to resolve your case. Please give us a call at 1(888) 788-2254.

                      Thank you, calibamboo
                      • Verified Purchase
                      2 found this review helpful
                      Excellent product. Was very impressed with the packaging as...
                      Excellent product. Was very impressed with the packaging as well.
                      by
                      • Verified Purchase
                      Product was purchased for home use. It is beautiful. Went together fairly easily for modestly ski...
                      Product was purchased for home use. It is beautiful. Went together fairly easily for modestly skillful DIY clients. Surface will be long wearing. Tough and durable finish. So why only 2 stars? Even when small spills of water or beverages were quickly blotted up, the surface at the spill site appeared kind of streaked/dull. The floor required frequent vigorous mopping and drying. It showed every crumb, shoe dust, or vegetable bit that fell to the floor. But the #1 reason I gave the product only 2 stars: I tried unsuccessfully with this mid-priced product (about $5/sq ft) to get a definitive answer about the durability of the product when multiple users in household use either a motorized wheelchair, rollator, manual wheelchair or wheeled office chair. The response was that it was commercial rated for many years use and "should" be fine. Do not be fooled, while a very nice floor, this click lock plank is not suitable as a floor for large motorized wheelchair use (torque issues), nor for other wheeled uses, especially for heavier people. Within a few weeks, half a dozen sections of the long 48" parallel seams puckered, and some broke where seams click, to lock together. A short edge seam actually pried apart to 3/4" in one place. On another plank, a corner popped up allowing a regular tennis shoe to catch it and peel away a 1/2" piece. After that, the big soft tires on the motorized wheelchair kept "snagging". This floating, click plank product is probably lovely when used in the correct application but it should not be sold for floors where heavier wheel chair use is anticipated. Perhaps if the floor was glue down type and not floating click plank, it would have been durable for a motorized wheelchair and other wheeled chairs. With less than two months use; we are having the floor removed and replaced with Forbo, glued down, sheet marmoleum (extra green rated) to protect the environment.
                      by
                      Response from Cali BambooJul 1, 2021
                      Hello,

                      Thank you for taking the time to leave your feedback. We are sorry to hear you have been less than satisfied with your new floors. We can understand your frustrations. In our installation guide, we do mention, heavy furniture (500+ lbs.) may obstruct the free, natural movement of a floated floor. Restricting this movement in certain areas can lead to problems such as buckling or separation when the floor experiences natural expansion and/or contraction. As you noted, a glue-down application may have worked better for your project. Our green building consultants are always happy to help advise on the best installation methods and address any concerns you may have, they can be reached at 1(888) 788-2254. Do not hesitate to contact us if you have any further questions. We are always happy to help. calibamboo
                      • Verified Purchase
                      2 found this review helpful
                      Overall, we are very happy with the flooring. Its...
                      Overall, we are very happy with the flooring. Its been in a couple weeks with no issues. Install was normal for any LVP flooring. Only complaint is cost seems to be on high side. We were doing a small area, so figured we would give it a go.
                      by
                      • Verified Purchase
                      would have been ok good quality but has a very...
                      would have been ok good quality but has a very distinctive pattern on 2 boards that just stand out too much.
                      by
                      Response from Cali BambooJul 1, 2021
                      Hello, we are so sorry to hear you are less than satisfied with your new floors. We appreciate your feedback and will use this as we continue to work on providing you guys with the best flooring options out there. Please do not hesitate to give our team a call at 1(888) 788-2254 if you have any other questions or concerns. calibamboo
                      • Verified Purchase
                      1 found this review helpful
                      Very pleased with this product. Easy installation and good...
                      Very pleased with this product. Easy installation and good looking when finished. Reduction of noise also noticed with the mute step backing.
                      by
                      • Verified Purchase
                      1 found this review helpful
                      I bought a box as a sample to see how it's look in our house. The planks seem quite sturdy and t...
                      I bought a box as a sample to see how it's look in our house. The planks seem quite sturdy and thick and the click lock secure. There were a few planks that had some chips or cracks in the click lock edge, but nothing that went all the way to the wood grain surface. The wood grain patterns look great. The top surface has a matte/satin finish. It's not glossy like our old wood laminate floors, so they should be able to hide foot prints a lot better. I'm very excited to put this throughout our house. The trick, it seems, is going to be getting Home Depot to install it. Since it doesn't have a store SKU#, they're having trouble quoting it. They're telling me I've got to buy the material myself, then have them come install it. Not every streamlined, if you ask me, especially since it's a product they sell online. It would be nice if Home Depot was more flexible in their installation services and could easily set up installation of any flooring they sold on their site. I'd deduct a star, just for Home Depot, but I won't since this is about the Cali Vinyl product.
                      by
                      Response from Cali BambooJul 1, 2021
                      Hi There! We are so happy to hear you like your new floors and we appreciate your honest review! Please do not hesitate to reach out if you have any questions, our team is always happy to help! calibamboo
                      • Verified Purchase
                      • Recommended
                      3 found this review helpful
                      Love it, good quality, beautiful color...
                      Love it, good quality, beautiful color
                      by
                      Response from Cali BambooFeb 18, 2021
                      Hi Arisleiby, thank you for sharing your positive experience with our products. The gray mist color over a pale oak grain makes it a truly stunning addition to any home. If you ever have any questions or concerns please feel free to contact us at homedepot@calibamboo.com so we can help. calibamboo
                      • Verified Purchase
                      Rating provided by a verified purchaser...
                      Rating provided by a verified purchaser
                      by
                      Response from Cali BambooDec 24, 2020
                      Thank you for sharing your positive experience with our products! We agree the rich colors and authentic hardwood grain of the Seascape Hickory Vinyl Pro with Mute Step creates an intriguing floor. If you have any questions or concerns please feel free to reach out to homedepot@calibamboo.com so we may help. calibamboo
                      • Verified Purchase
                      Showing 1-30 of 68 reviews

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                      Wear Layer Thickness (mil)

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