Customer Reviews for Cafe 24 in. Built-In Top Control Matte White Dishwasher w/Stainless Steel Tub, 3rd Rack, 39 dBA

Hi there! We appreciate you taking the time to provide us with your valuable feedback. We are extremely sorry to hear that this dishwasher has not lived up to your expectations. This is not the consumer experience that we strive for, and we recommend viewing some tips to avoid poor drying in your dishwasher at the link below. https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451&_ga=2.55510635.1524366336.1706560119-1943611882.1696523642 Thank you for choosing Cafe Appliances for your home. - Adrian@Cafe

Hello - Thank you so much for checking in and sharing your experience. We're incredibly sorry to hear about the issues with the door. That is never something we want or expect. If you haven't already, we recommend getting one of our approved technicians out to check on everything. We're confident that they can get this resolved. You can schedule by calling 1-800-432-2737 or by visiting this link here: (https://www.cafeappliances.com/support/schedule-service). - Jonathon@Café

Oh goodness! We're so very so hear you're not having a great experience with your dishwasher. We want to help! A member of our team will be reaching out to you via email to gather additional information. Please respond at your earliest convenience. We appreciate your patience. Thank you so much. - Tierra@Cafe

Oh no! We're so very sorry to hear you're not having the best experience with your dishwasher. We certainly understand how disruptive it must be to have to keep resetting the unit. We want to help! A member of our team will be reaching out to you via email to gather additional information. Please respond at your earliest convenience. Thank you for your time. - Tierra@Cafe

We are happy to look into this further for you. Could you please send us a PM/DM on any of our social media pages with more details and the model and serial number on your unit?

Hey there - We're very disappointed to hear about the trouble you've been having. This is not the experience we wanted you to have, and we'd like to gather some additional information from you about your situation. Please reach out to us on one of our social media platforms, like Facebook, via direct message. In your message, provide your model and serial numbers, a copy of this review, and any additional information that may be helpful for us to know. We truly apologize for the inconvenience, but we look forward to speaking with you further. Talk soon. Julia@Cafe

Good morning, We appreciate you taking the time to leave a review on your new Cafe Appliances built-in dishwasher. We are truly sorry to hear that the door drops open and hits the floor when opening it, and you are not satisfied with the design and function of the bottom rack. This is certainly not normal operation, nor the quality that we expect. We recommend taking advantage of the manufacturer's warranty, and scheduling an appointment with our factory service team by calling 1-800-432-2737, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.ht We have an excellent team of service providers, and we are confident they can get this resolved in no-time. Thank you for your review! -Devin@Cafe

Hello, We appreciate you taking the time to leave a review on your new Cafe Appliances built-in dishwasher. We are truly sorry to hear that you are experiencing issues with the dishwasher performing correctly. We recommend taking advantage of the manufacturer's warranty, and schedule an appointment with our factory service team by calling 1-800-432-2737, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.ht We have an excellent team of service technicians, and we are confident they can accurately diagnose and repair the issue at-hand. Thank you for your review! -Devin@Cafe

Hi there, We appreciate you taking the time to leave a review on your Cafe Appliances built-in dishwasher. We are pleased to hear that you are happy with the dishwashers appearance and features it offers, however, we are sorry to hear that the tub and bottom rack are misaligned and the rack comes off track. We appreciate your patience and understanding as we work towards a resolution. Thank you for your review! -Devin@Café

Hi there - We're sorry to hear about the trouble you've had getting your dishwasher door repaired. We can understand how this situation would be frustrating for you since you've been attempting to get this resolved for some time now. While we strive to meet the needs of our consumers, we also understand there's always room to improve. We appreciate you taking the time to give us your thoughts, and we will be sure to share them with the corresponding team. We are truly sorry for the inconvenience this situation has caused. We hope to be given a chance to earn back your trust in the future. Kind regards. Julia@Cafe

Hello, We’re so happy to hear that you’ve been enjoying your beautiful new dishwasher and the powerful performance that it offers. We really love the loading flexibility with fold-down tines for uniquely shaped items and a third rack for extra capacity gives you the loading flexibility to store every dish how you want, and still get perfect result. We appreciate you choosing Cafe Appliances for your home, and we hope you enjoy your dishwasher for many years to come! -Charlie@Cafe