Customer Reviews for DEWALT 20V MAX XR Cordless Brushless 1 in. SDS Plus L-Shape Rotary Hammer (Tool Only)

Hello Christoffer, I appreciate your feedback on the DCH273B 20V MAX XR Cordless Brushless 1 in. SDS Plus L-Shape Rotary Hammer (Tool Only)  and I'm sorry to hear that the battery did not last enough to drill a hole.
This is not the kind of performance we expect from our products and would like to speak to you about this issue so we can assist you in resolving this to your satisfaction.  Please contact support at WECARE@sbdinc.com and reference ticket # 8439425 so we have all the information available from your review. Thanks, Dani, DEWALT®

Hello BENJAMIN. I appreciate your feedback on the 20V MAX XR Cordless Brushless 1 in. SDS Plus L-Shape Rotary Hammer (Tool Only) DCH273B and I'm sorry to hear that broke on the first use. Your satisfaction is our top priority. Please contact support at WECARE@sbdinc.com and reference ticket 7943330 so we have all information available from your review. I look forward to hearing from you so we may assist you with a solution.
Thanks, Mike DEWALT.

Hello Michael, Thank you for taking the time to provide your feedback. I'm sorry you weren't pleased with the DCH273B. Your feedback is valuable as we consider every piece of feedback we come across. I will pass this along to our team for review. It is feedback like yours that allows us to make improvements.
Thanks, Deeris DEWALT

Hello Michael. I appreciate your feedback on the DCH273B and I'm sorry to hear your unit did not include a battery. Your satisfaction is our top priority. Please contact support at WECARE@sbdinc.com and reference ticket #6949395 so we have all information available from your review. I look forward to hearing from you so we may assist you with a solution.