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Customer Reviews for DEWALT 20V MAX XR Cordless Brushless 5 in. Random Orbital Sander and 1/4 Sheet Sander with 20V 3.0Ah Battery and Charger

Internet #314645885

Model #DCW210W200230C

Store SKU #1005783736

  • Variable speed control offers 8,000-12,000 OPM
  • Variable speed control offers 12,000-14,000 OPM
  • Includes (1) 20-Volt 3.0 Ah Battery and Charger

Customer Reviews

  • 4.6
    out of 1,708 reviews
  • 90% recommend this product
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Showing 1-30 of 1,708 reviews
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  • Verified Purchase
I used it and it cooked out I have to return it.
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Response from DewaltProductExpertMay 21, 2024
Hello. Thank you for taking the time to provide your feedback on the DCW210B and I'm sorry to hear it no longer works. This is not the kind of performance we expect from our products and we would like to speak to you about this issue so we can assist you in resolving this to your satisfaction. Please contact support at WECARE@sbdinc.com and include a brief description of the issue. Thanks, Mitzy DEWALT Social Media Team.
  • Verified Purchase
um, not worth the $
Just got this delivered. Used it a total of maybe 35 minutes and now it starts and stops after about 2 rotations. Battery is fully charged. Dust catcher emptied. Taking it back and will buy a corded one. Shame on you deWalt.
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Response from DewaltProductExpertMay 14, 2024
Hello Maxwella. Thank you for taking the time to provide your feedback. I'm sorry you weren't pleased with the Random Orbital Sander. Your feedback is valuable as we take into consideration every piece of feedback that we come across. I will pass this along to our team for review. It is feedback like yours that allows us to make improvements.
    • Recommended
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    • Verified Purchase
    It only last for maybe 15 minutes before it loses power & I powered it up 2 times during use.
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    Response from DewaltProductExpertMay 8, 2024
    Hello GEORGINA. I'm sorry to hear you are not happy with the run time of the DCB230C. We would like to get some more information to determine if there is an issue with the product. Please contact support at wecare@sbdinc.com and reference Ticket #9832896 so all information is easily available for the agent to assist you further. Lee, DEWALT
    • Verified Purchase
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    • Verified Purchase
    The sander works great. Very easy to install the sheets of sandpaper. I would recommend Dewalt to everyone.
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    • Verified Purchase
    great purchase
    I have had several orbital sanders in the past, all corded and this one works even better, without the cord!! Wish i would have bought one sooner!! Lightweight, easy to handle, truly portable and low dust with the dust bag attachment!! Made sanding an actual joy, not a chore!!
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      • Recommended
      Didn’t last a year
      No longer functioning and lost the ability to oscillate. Creates swirls and gouges when it does manage to power on. Now useless and I have to send in for repairs with an unknown timeframe and result.
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      Response from DewaltProductExpertMar 18, 2024
      Hello. Thank you for your feedback regarding DCW210B. I am sorry to hear you are unhappy with this product and would be more than happy to assist you with a resolution. If you would like further assistance, please email support at wecare@sbdinc.com and reference ticket 9393612,so all information is easily available for the agent to assist you further.
      Thanks, Mitzy DEWALT Social Media Team
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        • Verified Purchase
        Love dewalt love the price and the color and the fact that dewalt is a pro grade brand
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        • Verified Purchase
        store is very unprofessional
        I came into the store to pick up my tool. They told me that my tool was picked up five minutes before I walked in. The lady help me with the locker box because I never used it before looked in there and it was gone. They told me that they was gonna look at the cameras to see who stole the item spent three days, no one said nothing to me about anything. I don’t understand what’s going on and nobody’s really explaining it. Take two minutes to look at a camera to see who stole my tool associate gave my tool away and just not admitting that they messed up the store is very unprofessional and ghetto, it is $180 and now I got to order another tool out-of-pocket because these people don’t want to do the job
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        Response from DewaltProductExpertMar 9, 2024
        Hello hhhh to better answer your question, please contact the HD.com customer service department at 800-430-3376 call any day between 6 a.m. and 2 a.m. EST, or call your local store, they can either answer your question or transfer you to your local store to answer your specific question.
        Thanks, Sherri DEWALT
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          • Verified Purchase
          You didn't even send me my battery
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          Response from DewaltProductExpertFeb 28, 2024
          Dear Valued Home Depot Customer, to better answer your question, please contact the HD.com customer service department at 800-430-3376 call any day between 6 a.m. and 2 a.m. EST, or call your local store, they can either answer your question or transfer you to your local store to answer your specific question.
          Thanks, Deeris DEWALT
          • Verified Purchase
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          • Verified Purchase
          The tool works fine ??
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          • Verified Purchase
          Perfect for what I needed it for… Dewalt rarely disappoints
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          • Verified Purchase
          Whole family loves this sander. Kinda goes through 2Ah batteries pretty quick but rather swap those out than use bigger, heavier batteries.
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          Showing 1-30 of 1,708 reviews

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