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Customer Reviews for DEWALT 20V MAX XR Li-Ion Cordless Hammer Drill/Impact 2 Tool Combo Kit, 20V Cordless Jig Saw, (2) 20V 4.0Ah Batteries

Internet #314961928

Model #DCK299M2WDCS331

Store SKU #1005845073

  • Brushless Impact Driver and Hammer Drill included
  • (2) 20-Volt MAX XR Batteries 4.0Ah, Charger & Tool Bag
  • Uses T-shank jig saw blades for professional results

Customer Reviews

  • 4.7
    out of 714 reviews
  • 91% recommend this product
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Showing 1-30 of 714 reviews
Two very very very good machine the best
Two very very very good machine the best
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  • Verified Purchase
  • Recommended
2 found this review helpful
Great saw, it does everything I needed it to do. I only have one complaint. It doesn't blow the s...
Great saw, it does everything I needed it to do. I only have one complaint. It doesn't blow the sawn dust away. That's not cause for me to return it, I'm not going to be using on a daily basis. Just something to consider if you're interested in purchasing it.
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  • Verified Purchase
  • Recommended
7 found this review helpful
It is nice for little projects but eats a lot of battery.
It is nice for little projects but eats a lot of battery.
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  • Verified Purchase
  • Recommended
4 found this review helpful
Excellent addition to my tool set. Lightweight and durable, with plenty of power. I use this saw...
Excellent addition to my tool set. Lightweight and durable, with plenty of power. I use this saw everyday. Easy to use, and it has no problem keeping up with the speed of work!!! "More Doing", more done!!! Thanks!!!
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  • Verified Purchase
  • Recommended
3 found this review helpful
I have the electric model one n , like it so much. That I went and got me these one!
I have the electric model one n , like it so much. That I went and got me these one!
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  • Verified Purchase
  • Recommended
1 found this review helpful
I am, generally speaking a DeWalt fan, owning several of their products. My Bosch jigsaw recently...
I am, generally speaking a DeWalt fan, owning several of their products. My Bosch jigsaw recently failed because of a poorly designed blade holder, so I bought this Dewalt hoping to improve my luck. My luck didn't change. I have to join the chorus of those mentioning the "blades fall out" after an inch or two of movement. ( I am using the "t-shank" jig saw blades.) I think this is a design failure too, for these reasons: The product works fine with the thicker blades one might use in a jig saw, but as one moves to the more narrow blades, like those used on metal, the blades fall out almost every time. In fact, with a really narrow blade, once it is properly seated and "locked in place" you can just jiggle it with you hand and it will fall out. Visually one can see that part of the holding mechanism just doesn't seem to really lock the blade as they get smaller. I did call DeWalt to see it they were aware of the problem and if they had a fix for it and I was courteously told they had no information on this issue. I guess they don't read bad reviews...I would have thought they would have someone assigned to that task. Two additional thoughts: This thing is very heavy. And the bevel mechanism locks and it takes severe pressure to move it from its default position. In the included photo the two blades on the left which are thicker, work fine, the two on the right both simply fall out after a second or two...not good. So I am off to do more research in hopes of finding a better product.
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Response from SBD_Product ExpertMay 15, 2017
Hi kennydouglasw-
Thank you for leaving your feedback on the 20-Volt Max Lithium-Ion Cordless Jig Saw. I am sorry to hear you were left disappointed with the product. DEWALT values your feedback so we may better our product quality and design. If you should need any further assistance with this issue, please contact wecare@sbdinc.com and reference case #06697820. I will forward your review to our product management team. Thanks again for the feedback.

Thank you
Tabitha
DEWALT Customer Care
    21 found this review helpful
    Great Saw, Love The Variable speed
    This is a great tool. I love that it has a variable speed, pressure sensitive. I am a DIYer and I got this a year ago on sale and it performs as well today as it did on day one
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    • Recommended
    3 found this review helpful
    I bought these as an upgrade for the set with the DCD995...
    I fix, flip and remodel houses for a living. So I pretty much do anything and everything that has to do with houses. I originally bought the combo set with the older DCD995 hammer drill and impact driver. I was very impressed with how the 995 kept up when my other drills from another company couldn't. After upgrading today I gave my new drills a good test run. Today I really got a feel for the DCF887 impact driver. Right now I'm doing a full master bathroom tile job with tons of tile to be done. So that means lots of hardibacker and lots of screws. I really like the 3 speed transmission on the new impact. 1 being slow, 2 being normal and 3 being VERY fast. As for the hammer drill I only really used it today for some average sized hole saw cuts in hardibacker. But, the work light is much brighter and the 20 minute work light setting is very bright. All in all I'm still impressed with the XR brushless line from Dewalt.
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      • Recommended
      10 found this review helpful
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      The recipient of this gift was very pleased with the quality of this tool. They have other DeWalt tools and value this make very highly.
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      • Verified Purchase
      Because when it finally arrived in the mail, I could not use it No means to charge it! It had NO battery nor charger!! A waste of time!!!!
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      Response from DewaltProductExpertJan 19, 2024
      Hello Valued Home Depot Customer Thank you for your feedback regarding the cordless jigsaw (tool only) model number DCS331B I am sorry to hear you are unhappy with this product and would be more than happy to assist you with a resolution. If you would like further assistance, please email support at wecare@sbdinc.com and reference ticket 8946513 ,so all information is easily available for the agent to assist you further.
      Thanks, Sherri DEWALT
      • Verified Purchase
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      Blade quick disconnect is amazing
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      • Verified Purchase
      Jigsaw has performed as expected. No issues.
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      Took long time for product to ship to store. If I had it delivered to home I would have had next day for free. Seems a bit backwards
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      Robust product which enabled the quick completion of my project
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      I like the jigsaw with one exception. I am disappointed with the feature that is supposed to blow dust away so you can see where you are cutting. Near as I can tell, it doesn't work or works poorly.
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      • Verified Purchase
      Open box ....don't feel confident about reliability as a NEW tool
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      Response from DewaltProductExpertDec 27, 2023
      Hello Valued Home Depot Customer, to better answer your question, please contact the HD.com customer service department at 800-430-3376 call any day between 6 a.m. and 2 p.m. EST, or call your local store, they can either answer your question or transfer you to your local store to answer your specific question.
      Thanks, Mike DEWALT.
      • Verified Purchase
      Showing 1-30 of 714 reviews

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      Power Tool Features

      No Additional Features

      Keyless Chuck, LED Battery Indicator Light, LED Light, Variable Speed

      Keyless Chuck

      Keyless Chuck

      Battery Power Type

      Lithium Ion

      Lithium Ion

      Lithium Ion

      Lithium Ion

      Cordless/Corded

      Cordless

      Cordless

      Cordless

      Cordless

      Motor Type

      Brushless

      Brushless

      Brushless

      Brushless

      Number of Tools (Bonus Tool Not Included)

      2

      2

      2

      2