Customer Reviews for Delta Pilar Sink Mounted Metal Soap Dispenser in Venetian Bronze

Name: Pilar Sink Mounted Metal Soap Dispenser in Venetian Bronze
Brand: Delta
SKU: 1005527681
Price: 54.71 USD
Availability: InStock
Rating: 3.8777 (556 reviews)

Internet #202866863

Model #RP50781RB

Store SKU #1005527681

Pilar Sink Mounted Metal Soap Dispenser in Venetian Bronze

Delta

(556)Questions & Answers (31)

Versatile design complements many decor styles
Sleek appearance adds allure to your space
Backed by a lifetime limited manufacturer warranty

View Full Product Details

Customer Reviews

3.9
out of 557 reviews
56% recommend this product

296

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Showing 1-30 of 557 reviews

Apr 14, 2024

This unit has stiff pump mechanism and a spout that I would call “too short."

Verified Purchase

Mar 27, 2024

Verified Purchase

Mar 27, 2024

Verified Purchase

Mar 13, 2024

Verified Purchase

Mar 13, 2024

These match nicely with our Delta faucet. Mechanism is nice and smooth and easy to dispense.

Hi PHXmom,
Thanks for your review regarding our RP50781SS. We are happy to hear that this product did meet your expectations and we would be more than happy to assist you. If at any time you experience any issues with any of your Delta Faucet Company products, please reach out to our customer service department as soon as possible. We would be more than happy to assist with getting any issues resolved for you. Please reach out with further questions! Best Regards, Themar Digital Communications Specialist (800) 345-3358 customerservice@deltafaucet.com

Verified Purchase

Mar 13, 2024

It looks and feels like plastic not metal.

Hi HomeDepotCustomer,

Thanks so much for contacting Delta Faucet Company about RP50781! I am sorry to hear that the unit is not what you expected. Some of our Delta products are made of a mixture of metallic and non-metallic material.

Please contact us directly if you have any questions or need additional assistance.

Best Regards,

Nicole
Digital Communications Specialist DeltaFaucet

Verified Purchase

Mar 13, 2024

Verified Purchase

Mar 12, 2024

All Plastic

Do not be fooled by the title of the item listing, this is pure plastic! I will be returning it promptly

Hi Todd,

Thank you for contacting Delta Faucet Company!

We apologize our product does not meet your expectations!

We appreciate your feedback. Please reach out directly if you have further questions!

Best Regards,

Kyra
Digital Engagement Specialist DeltaFaucet

Recommended

Feb 21, 2024

Verified Purchase

Feb 7, 2024

Very easy to assemble and performed as expected. Nothing fancy, but no issues with it.

Hi KEVIN,

Thanks for being a loyal Delta Faucet customer, and we appreciate your honest review of the RP50781RB! I am happy to hear you are enjoying your new product. Quality is very important to us, and our products undergo rigorous testing to ensure high-quality performance.

Please contact us with any further questions.

Best regards
Emma
Digital Communications Specialist DeltaFaucet

Verified Purchase

Feb 7, 2024

Verified Purchase

Feb 7, 2024

This was an exact replacement. The previous one lasted 12 years. Nice looking and works well.

Hello Valued Customer, Thank you for your review! We are happy to hear that this product did meet your expectations. Please reach out to us if you experience any issues with your product. Best Regards, Kayla DeltaFaucet

Verified Purchase

Feb 7, 2024

Verified Purchase

Feb 7, 2024

Verified Purchase

Feb 6, 2024

Ugh, soap only trickles out

This soap dispenser looks great, but….. it’s very hard to pump the soap out. It takes many consecutive pumps before we get enough out to wash our dishes. It’s such a slow process. It was installed in May 2023. It’s Feb 2024.

Hi Lisa, Thank you for contacting Delta Faucet Company! We apologize our product does not meet your expectations! We appreciate your inquiry. Please reach out directly if you have further questions! Best Regards, Kyra Digital Engagement Specialist

Customer review from deltafaucet.com

Jan 25, 2024

Don't waste your money on this junk

I bought one 18 months ago, and the internal mechanism had to be replaced 3 times with very light-normal use.

Hi JonW, Thank you for your review of the Delta Faucet soap dispenser RP50781RB. Please accept our sincere apology for the inconvenience you are experiencing. We are happy to help. As the manufacturer, we are committed to supplying you with a quality product that delivers the expected performance. Please reach out for assistance or with any questions! Best Regards, Bryan Digital Communications Specialist

Customer review from deltafaucet.com

Dec 6, 2023

Verified Purchase

Oct 18, 2023

Nice looking and works great.

Hi PATRICIA,

Thanks for being a loyal Delta Faucet customer, and we appreciate your honest review of the RP50781SS! As the manufacturer, we are committed to supplying our consumers with quality products that deliver the expected performance.

Please contact us with any further questions.

Best regards
Emma
Digital Communications Specialist DeltaFaucet

Verified Purchase

Oct 7, 2023

Disappointed

After several years of having this SKU installed, with people pounding on the top to dispense soap, the top snapped off revealing the plastic componentry inside. Under the lovely silver finish is black plastic, which especially if in the sun, will eventually crack and break. Expect a 5 year life from this product. Seems overpriced for what it is.

Hi Dano,

Thank you for your review of the Delta Faucet model RP50781SS. Please accept our sincere apology for the inconvenience you are experiencing with the soap dispenser. We are happy to help.

As the manufacturer, we are committed to supplying you with a quality product that delivers the expected performance. Our stainless finish should not be damaged from indoor UV exposure. Nonmetallic parts are used to ensure a long-lasting, high-quality product.

Please reach out for assistance with the issue or with any questions!

Best Regards,
Bryan
Digital Communications Specialist
(800) 345-3358
customerservice@deltafaucet.com

Sep 28, 2023

Purchased this as a replacement for the exact same item that malfunctioned after a year. Hence the rating of three stars. If this one malfunctions, will change brands.

Hi Joanne C,

Thank you for taking the time to leave us your thoughts. I am sorry that this Delta Faucet model RP50781SS did not meet your expectations and understand how frustrating this can be. As the manufacturer, we are committed to supplying consumers with a quality product that delivers the expected performance. Please reach out to us directly if assistance is needed in the future.

Best Regards,
Tim
Digital Communications Specialist DeltaFaucet

Verified Purchase

Sep 15, 2023

I’ve had it for less than a week and the plastic “straw” that goes from the pump to the bottle just broke making it useless!!!!

Hi GLENDA,

Thank you for your review of the Delta Faucet soap dispenser RP50781SS. Please accept our sincere apology for the inconvenience you are experiencing with the replaceable pump RP47888. We are happy to help!

As the manufacturer, we are committed to supplying you with a quality product that delivers the expected performance. Please reach out for assistance!

Best Regards,
Bryan
Digital Communications Specialist
(800) 345-3358
customerservice@deltafaucet.com

Verified Purchase

Sep 11, 2023

SECOND SOAP DISPENSER THAT BROKE

This is the second time that I have had to replace the soap dispenser. does this have any warranty? mine is about 2 years old. Could I get a replacement under warranty ?

Good morning Patty. Thank you for your feedback and we are sorry to hear about the issues you are experiencing. As the original owner of the product, you are entitled to the warranty. Please contact us directly at 800-345-3358 for any assistance. Best Regards

Customer review from deltafaucet.ca

Aug 3, 2023

Verified Purchase

Jul 6, 2023

Nice fill from the top feature. Easy to install. very little priming needed.

Hi HomeDepotCustomer, thank you for contacting Delta Faucet Company!

We are happy to hear our product meets your expectations and was easy to install!

We appreciate your feedback. Please reach out directly if you have further questions!

Best Regards,

Kyra
Digital Engagement Specialist DeltaFaucet

Verified Purchase

Jun 21, 2023

Verified Purchase

Jun 7, 2023

Verified Purchase

May 10, 2023

Perfect. Hope it lasts as long as the one we took out.

Hi DIANE,

Thanks for being a loyal Delta Faucet customer, and we appreciate your honest review of the RP50781SS!

Please contact us back with any further questions.

Best regards
Emma
Digital Communications Specialist DeltaFaucet

May 3, 2023

Verified Purchase

Mar 8, 2023

Verified Purchase

Feb 22, 2023

First one broke in less than a year. Will see...

First one broke in less than a year. Will see how this one goeas as it looks as though they made some upgrades to the build quality. The plastic is thicker where the 1st one broke. Will need to wait and see!!

Hi JEROME, thank you for contacting Delta Faucet Company!

We are happy to hear our product meets your expectations!

We appreciate your feedback. Please reach out directly if you have further questions!

Best Regards,

Kyra
Digital Engagement Specialist DeltaFaucet

Verified Purchase

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