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Customer Reviews for Delta Pivotal Single-Handle Pull-Down Sprayer Kitchen Faucet with Touch2O Technology and MagnaTite Docking in Black Stainless

Internet #305028573

Model #9193T-KS-DST

Store SKU #1003127127

  • Single-hole or 3-hole installation (deck plate sold separately)
  • Delta Touch2O Technology: touch kitchen faucet on, touch it off
  • Delta MagnaTite Docking holds pull down sprayer firmly in place

Customer Reviews

  • 4.6
    out of 51 reviews
  • 85% recommend this product
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Showing 1-30 of 51 reviews
Nice faucet! But rust?
I love this faucet, it worked really well, and still works as it should. Except now I git rust on top of the faucet head, which I can see when I pull it down. I will include photos. The head won’t go fully up because rust made the top surface uneven, so it wont allign with the top part evenly. It started being rusty about 6 months into its use. Now getting worse. Im really disappointed as i feel that it will eventually not work well. It also looks bad.
by
    Product was good , but I had found same product 15% off from other b Vendor. So I have to return this.
    by
    • Verified Purchase
    Absolute disaster
    We ordered two faucets for the 2 sinks in our kitchen reno. One was the standard version, and it's been wonderful. This touch technology has been miserable. It goes off and on constantly. If you bump it with the dish you are washing - off. (I thought it had to be your hand like a computer touchscreen but not, everything turns it off and on). Then it would intermittently just turn off, even if nothing bumped it. Now, I can't get it to turn on at all. My contractor is going to have to swap it out. Do yourself a favor and stick the the non-touch design.
    by
    Response from Customer ServiceOct 31, 2022
    Hi OlssonB, Thank you for your feedback on the 9193T-DST. I have included a link to our Help Center, its issues you are experiencing is due to improper isolation. The link will provide some troubleshooting steps and isolation tips. https://support.deltafaucet.com/s/article/How-to-Troubleshoot-a-Delta-Kitchen-Faucet-with-Touch2O-Technology-1628025862981 Please contact us back with any further questions. Best regards Nicole Digital Communications Specialist
      by
      • Verified Purchase
      Great experience
      So far I love this faucet. Great technology
      by
      Response from Customer ServiceOct 17, 2022
      Hi Isabel, Thank you for taking the time to leave your review. I am glad to hear that the Delta Faucet PIVOTAL® Pull Down Kitchen Faucet MODEL#: 9193T-DST meets your expectations! As the manufacturer, we are committed to supplying consumers with a quality product that delivers the expected performance. We appreciate your feedback. Thank you for being a loyal Delta Faucet customer. Best Regards, Kelley Digital Communications Specialist
        • Recommended
        Love it
        We love it so far touch tech is great
        by
        Response from Customer ServiceOct 4, 2022
        Hi Isabel, Thank you for taking the time to leave your review! I am glad that you are satisfied with the Delta Faucet model 9193T-DST. Thank you for your feedback and for being a loyal Delta Faucet customer! Best Regards, Bryan Digital Communications Specialist
          • Recommended
          It has plastic parts in the faucet part that came...
          It has plastic parts in the faucet part that came broke and took 1 month to get it replaced . For the cost of this product you would think nothing plastic would be a vital part.Basic operation is fine.
          by
          Response from DeltaFaucetApr 12, 2022
          Hello JACK,

          Thank you for your review regarding Delta Faucet 9193T-DST! We are happy to hear our product is working great for you!

          We appreciate your feedback and look forward to better serving you in the future. Please contact us directly with any further questions.

          Best regards,

          Kyra
          Digital Engagement Specialist DeltaFaucet
          • Verified Purchase
          by
            Smooth, sleek and modern. Heavy and well made. ...
            Smooth, sleek and modern. Heavy and well made. A bit expensive, but glad I spent the money.
            by
              by
                Sleek and beautiful one touch
                This faucet is jewelry to the kitchen and one touch handy. Love it!
                by
                Response from Customer SolutionsMay 25, 2021
                Hello Teresa, Thank you for taking the time to leave your review. I am glad that the Delta Faucet model 9193T-AR-DST Pivotal® Single Handle Pull Down Kitchen Faucet With Touch2O® Technology In Arctic Stainless meets your expectations! As the manufacturer, we are committed to supplying consumers with a quality product that delivers the expected performance. We appreciate your feedback. Thank you for being a loyal Delta Faucet customer! Best Regards, Bryan
                  • Recommended
                  The features are appreciated. Use is convenient. The "touch" feature is very nice to have, and be...
                  The features are appreciated. Use is convenient. The "touch" feature is very nice to have, and being able to view the sensor for the water temperature is convenient. Magna Tite Docking is great, instead of having to manually push your hose back into the housing. Aesthetics are also a beautiful touch and compliments our kitchen island. We recomment the product to others.
                  by
                  • Verified Purchase
                  • Recommended
                  Looks good and works well. As other reviews have mentioned, the hot and cold dots are confusing. ...
                  Looks good and works well. As other reviews have mentioned, the hot and cold dots are confusing. They're reversed from what they look like they should be.
                  by
                  • Verified Purchase
                  • Recommended
                  Rating provided by a verified purchaser...
                  Rating provided by a verified purchaser
                  by
                  • Verified Purchase
                  Even thought I love the design, the pull down spray does not return easily and the fingerprints a...
                  Even thought I love the design, the pull down spray does not return easily and the fingerprints and water marks are not easy to clean. I assumed, incorrectly, that this product was fingerprint resistant. Why don't they just make all their products fingerprint resistant!!!
                  by
                  Response from DeltaFaucetNov 9, 2020
                  Hello. Thank you for taking the time to leave us your thoughts. I am sorry that this product did not meet your expectations and apologize for any inconvenience that this may have caused. As the manufacturer, we are committed to supplying consumers with a quality product that delivers the expected performance. We hope to better serve you in the future. Best Regards, Tim DeltaFaucet
                  • Verified Purchase
                  1 found this review helpful
                  Works as advertised, even connected the Brizo voice control module...
                  Works as advertised, even connected the Brizo voice control module to it with out difficulty. Only drawback to a good product is fingerprints every time you touch it.
                  by
                  Response from DeltaFaucetOct 27, 2020
                  Hi Skip! Thank you for your review! We are very happy to hear you are satisfied with your Pivotal pull-down Touch2O kitchen faucet! We appreciate your feedback and in being a Delta Faucet customer!

                  Best Regards, Tim DeltaFaucet
                  • Verified Purchase
                  1 found this review helpful
                  Rating provided by a verified purchaser...
                  Rating provided by a verified purchaser
                  by
                  Response from DeltaFaucetOct 26, 2020
                  Hello! Thank you for your five star rating! We appreciate your feedback and in being a Delta Faucet customer! Best Regards, Tim DeltaFaucet
                  • Verified Purchase
                  Luv this faucet!
                  I renovated my new home and this was a must have! I had a touchless Delta in my prev. Home which I loved as well. Only this one is much sleeker and still offers the same great quality. Also bought Delta for the customer warranty. I had to replace the sensor/battery pack in my prev home and Delta replaced them. Free of charge. Highly Recommend Delta products.
                  by
                  Response from Customer SolutionsSep 14, 2020
                  Good morning FCarr! Thank you for contacting Delta Faucet Company. We are happy to hear that you are pleased with your faucet. We appreciate your feedback! We appreciate your business and look forward to continuing to serve you! Best Regards! Frank
                    • Recommended
                    Rating provided by a verified purchaser...
                    Rating provided by a verified purchaser
                    by
                    Response from DeltaFaucetSep 15, 2020
                    Dear Customer,

                    Thank you for your review. We are glad that you enjoy your Delta touch faucet! We thank you for being a Delta customer.

                    Please contact us via email if you have any questions or need more information.

                    Best Regards,
                    Skyler DeltaFaucet
                    • Verified Purchase
                    A very modern touch faucet! I got the black stainless...
                    A very modern touch faucet! I got the black stainless and the AC/DC adapter. It is the most expensive among the finishes but it is well-worth it. I hope it lasts for a long time. I installed it myself to save on a plumber. Just follow the video. My previous kitchen faucet was a Delta Allegra and it served me well. I looked at other brands but they didn't come close.
                    by
                    • Verified Purchase
                    1 found this review helpful
                    Rating provided by a verified purchaser...
                    Rating provided by a verified purchaser
                    by
                    • Verified Purchase
                    I'm in love with this Faucet!
                    My only regret is that I did go with "no fingerprints" option or it wasn't an option...I forget. I love this Faucet!
                    by
                    Response from Customer SolutionsAug 21, 2020
                    Hi Kimmi! Thank you for contacting Delta Faucet Company! We are happy that you are pleased with your faucet. Your feedback is valuable to us. Best Regards! Frank
                      • Recommended
                      This faucet works just fine. The installation was not too difficult. My only complaint is that th...
                      This faucet works just fine. The installation was not too difficult. My only complaint is that the instructions were a bit lacking. They didn't even show or mention two parts that are essential to the installation. Even simply having a list of all the parts included would have helped. This is something I've seen in almost every product I've purchased that required some kind on installation or assembly.
                      by
                      Response from DeltaFaucetAug 20, 2020
                      Hello!

                      Thank you for your review! We are very happy to hear you are so satisfied with your faucet! I apologize if the installation instructions were difficult. Your feedback is important to us, as it helps us refine our products and services.

                      Best Regards, Tim DeltaFaucet
                      • DIY
                      • Verified Purchase
                      • Recommended
                      1 found this review helpful
                      Rating provided by a verified purchaser...
                      Rating provided by a verified purchaser
                      by
                      • Verified Purchase
                      by
                      • Verified Purchase
                      Love The Touch Technology...
                      Love The Touch Technology
                      by
                      • Verified Purchase
                      Worth every penny...
                      Worth every penny
                      by
                      • Verified Purchase
                      Beautiful and has a very powerful sprayer, love it....
                      Beautiful and has a very powerful sprayer, love it.
                      by
                      • Verified Purchase
                      I am very pleased with this Delta faucet. It swivels...
                      I am very pleased with this Delta faucet. It swivels nicely and the water is easy to switch from stream to spray. It is very sturdy and I expect it to last a long time.
                      by
                      • Verified Purchase
                      great features
                      very good product, would recommend to all my friends
                      by
                      Response from Customer Solutions Feb 19, 2020
                      Hello, We appreciate your recommendation of the Delta faucet to other customers. We're happy that you're happy with the features the faucet has to offer. Thank you so much! Best regards, Brandis
                        • Recommended
                        Showing 1-30 of 51 reviews