After researching different models, I found this 1/2 HP model for narrow sump pits. Home Depot we...
After researching different models, I found this 1/2 HP model for narrow sump pits. Home Depot website allowed me determine none were in stock nearby. Therefore, I ordered it online and received shipping notices allowing me to track the pump as it made its quick trip from Ohio to southeast PA, arriving at nearby Home Depot store. I picked up the pump and then went to my parents house to swap out their old failed pump. I followed the installation directions included with new sump pump, and had it installed quickly & with ease. This new pump fits much better in the narrow sump pit than the old failed pump. Float on new pump has plenty of room that should allow it to operate without hanging up against the wall of the sump pit that was formed out of a 11" x 11" I.D. section of Terracotta (home was built some 55 years ago). Pump has been in place and working for over a month now, and is much quieter than the old pump.
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Response from Everbilt Customer ServiceApr 20, 2020
Luke, Thanks for the specifics of your situation. We are glad to read that you were able to take care of everything you needed, easily and quickly.
Verified Purchase
Recommended
2 found this review helpful
Dec 15, 2023
Last Eco pump I will buy
This 1/2 horse eco pedestal pump was average priced, but apparently made very cheap, it broke after a year, just snapped the pedestal from the base, thankfully I heard a strange sound and found out before a rain storm, and replaced. Very disappointed.
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Response from Everbilt Customer ServiceJan 16, 2024
Jak1 We apologize that you had an issue with the Pedestal Pump. Can you tell us what part broke / snapped? There is a plastic outer tube that houses the shaft of the motor to the impeller. Was there anything in the pit that could have snapped the plastic housing tube? Regards, Eco-Flo Products
Oct 11, 2023
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Verified Purchase
Jan 17, 2023
Double billed my credit card
The product may be good but it's too expensive when my credit card is billed TWICE for the same order.
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Response from Everbilt Customer ServiceJan 17, 2023
Cannot Afford this, we are sorry to hear that you had issues with billing. We are the manufacturer of the products and unfortunately do not have access to billing. We would recommend you contact Home Depot and they will get it taken care of for you. Regards, Eco Flo Customer Service
Recommended
Customer review from homedepot.ca
Jan 17, 2023
Double billing on my credit card
This product may be good but it's far too expensive when my credit card is billed TWICE for the same order.
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Response from Everbilt Customer ServiceJan 17, 2023
CannotAffordthis We are sorry to hear about your issue. Please take this up directly with the store as we are the manufacturer. Regards Everbilt Customer Service
Customer review from homedepot.ca
Sep 16, 2022
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Response from Everbilt Customer ServiceSep 16, 2022
Thank you for your review. We are so glad that you are happy with your pump. This pump is a great choice for more narrow sump basins. It is easy to install and works great. If you have any questions or concerns, please feel free to contact our customer service at 844-883-1872. Regards, Everbilt Customer Service
Verified Purchase
May 14, 2022
This pump is so quiet and very easy to install....
This pump is so quiet and very easy to install. Was so impressed with its operation I bought another one for a back up.
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Response from Everbilt Customer ServiceMay 16, 2022
Todd, thank you for your review. We are so glad that you are happy with your pump. This pump is very easy to install. If you have any other questions, please feel free to contact our customer service at 877-326-3561. Regards, Eco-Flo Products, Inc
Verified Purchase
Oct 11, 2021
EcoFlo Sump Pump Review
EcoFlo sump pump works well. Good value.
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Response from Everbilt Customer ServiceOct 25, 2021
Thank you for your review. We are glad that you are happy with the pump. Regards, Everbilt Customer Service
Verified Purchase
Recommended
Sep 21, 2021
Failed after 13 months.
Purchased two of these at the same time. One failed after 13 months and the other sounds as if it could go out at anytime. Replaced both with a different brand.
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Response from Everbilt Customer ServiceOct 22, 2021
Recharge88, Sorry to hear that you had a bad experience with our unit. Please contact us at 844-883-1872 so we can discuss the issues you had.
Regards, Everbilt Customer Service
May 6, 2021
Sump Pump
Good value for your money. Cast iron base is better than the plastic base from others on the market. Works well
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Response from Everbilt Customer ServiceMay 10, 2021
Great. Thanks for the review.
Verified Purchase
Recommended
Customer review from homedepot.ca
Apr 10, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Response from Everbilt Customer ServiceApr 12, 2021
Thanks for taking the time to leave your feedback/review.
Verified Purchase
Apr 9, 2021
Home Depot delivered this pump on time and in excellent condition. This pump does exactly what it...
Home Depot delivered this pump on time and in excellent condition.
This pump does exactly what it is supposed to do. It has a large water flow and can easily maintain a dry basement even in the worst of storms. I bought this pump to replace another of the same model that lasted well over 10 years in a basement that has a high water table. I expect this pump to perform at the same reliable level.
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Response from Everbilt Customer ServiceApr 14, 2021
Great. Thanks for taking the time to leave your review and feedback.
Verified Purchase
Recommended
Apr 6, 2021
So far so good
Easy to install though you do need a reducer to connect from the pump to your house abs pipe. Don't have any floods but when the pump was tested after installing it worked. Another note, needed to place 2 bricks under the pump base in the hole so that the motor was above the floor.
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Response from Everbilt Customer ServiceApr 8, 2021
Great. Thanks for the feedback.
Verified Purchase
Customer review from homedepot.ca
Apr 2, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Response from Everbilt Customer ServiceApr 2, 2021
Thanks for taking the time to leave your review.
Verified Purchase
Mar 18, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Response from Everbilt Customer ServiceMar 18, 2021
Awesome. Thanks for taking the time.
Verified Purchase
Feb 17, 2021
This is so far superior to submersible pumps. The...
This is so far superior to submersible pumps. The longevity of these units surpasses submersible pumps.
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Response from Everbilt Customer ServiceFeb 17, 2021
Thank you for your feedback and review.
Verified Purchase
Jan 29, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Response from Everbilt Customer ServiceJan 29, 2021
Perfect. Thanks for leaving your review.
Verified Purchase
Jan 9, 2021
Worked great right out of the box. Easy to install!...
Worked great right out of the box. Easy to install!
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Response from Everbilt Customer ServiceJan 14, 2021
Fantastic. Thanks for leaving your feedback.
Verified Purchase
Dec 24, 2020
pump height
can you tell me what the height of this pump is from the floor to the top of the motor? my hole is quite shallow and the one i just purchased is to tall and cellar would start to flood before it even turns on. web sight made me do ratings and i have not even bought the item yet!!??
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Response from Everbilt Customer ServiceDec 30, 2020
pippin, The float rod/switch is extremely adjustable on this pump. Please note that ECO-FLO is always willing to help make sure your system is running correctly and can provide step by step installation instructions. Please contact them at 877-326-3561. Thanks.
Recommended
Nov 12, 2020
Sump Pump
Works well, and is well constructed. My only complaint is that they should have included a 11/4 sized fitting as well as a 11/2.
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Response from Everbilt Customer ServiceNov 19, 2020
The discharge on this pump is the sump pump standard of 1-1/2". Thank you for your comments as ECO-FLO will use that for possible future additions to this pump.
Verified Purchase
Customer review from homedepot.ca
Oct 7, 2020
Seems to be working fine, just installed last week....
Seems to be working fine, just installed last week.
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Response from Everbilt Customer ServiceOct 7, 2020
Great. Thanks for the feedback.
Verified Purchase
Aug 26, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Response from Everbilt Customer ServiceAug 26, 2020
Thank you for taking the time to leave your review.
Verified Purchase
Aug 18, 2020
The float was dented/under-inflated… It still will work but,...
The float was dented/under-inflated… It still will work but, it wasn’t right..everything else was great!
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Response from Everbilt Customer ServiceAug 19, 2020
Thanks for the feedback. Please note that ECO-FLO has a full customer service team who would be more than willing to help you out with your float situation. Please contact them at 877-326-3561. Thanks!
Verified Purchase
Aug 14, 2020
So far so good easy to install...
So far so good easy to install
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Response from Everbilt Customer ServiceAug 19, 2020
Perfect. Thanks for the feedback.
Verified Purchase
Aug 4, 2020
Works like it should....
Works like it should.
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Response from Everbilt Customer ServiceAug 5, 2020
Awesome. Thanks so much for the feedback.
Verified Purchase
May 31, 2020
would have rated it higher but some parts broken when unboxed which showed no evidence of damage ...
would have rated it higher but some parts broken when unboxed which showed no evidence of damage on exterior.
Company di send replacement parts when notified
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Response from Everbilt Customer ServiceJun 8, 2020
Sorry to hear about your concern with the product out of the box. Happy to know that we were able to help with the situation and get you up and going in a quick manner. Thanks.
Verified Purchase
Recommended
Apr 19, 2020
the pump provides plenty of output the only problem is...
the pump provides plenty of output the only problem is that it is 3 inches shorter than my existing pump, which puts this pump even closer to the floor.
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Response from Everbilt Customer ServiceApr 20, 2020
Kenneth, Glad to hear that everything is running properly. Of course not knowing the details of your situation, but could you add a cement paver or brick below the base of the pump to raise your pump higher? Again, don't know your specific circumstance, also raising the pump up would allow additional water lay lay in the bottom of the basin (just an FYI). Contact us at 844-883-1872 if you seek further details or information. Thanks
Verified Purchase
Apr 17, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Response from Everbilt Customer ServiceApr 17, 2020
Thank you for leaving your Comments/Review.
Verified Purchase
Apr 15, 2020
Great replacement for a previous pump....
Great replacement for a previous pump.
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Response from Everbilt Customer ServiceApr 15, 2020
Thanks for the review and feedback. Happy to read that everything is working good for you.
Verified Purchase
Mar 9, 2020
The sump pump works
It was at the right price and it does what it was advertised to do.
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Response from Everbilt Customer ServiceMar 10, 2020
Thank you for the feedback and review, we know that this pump will prove to be a workhorse for the foreseeable future.