Customer Reviews for Elkay Crosstown 32in. Undermount 1 Bowl 18 Gauge Stainless Steel Sink Only and No Accessories

Hi Marianne, we're sorry to hear that you had an issue with the sink causing you to not have a great experience with our Dayton D233193 Stainless Steel 33" x 19" x 6-7/16" Equal Double Bowl Drop-in Sink. Thank you for letting us know about your experience. It is our priority to ensure customer satisfaction. Please contact our Customer Care department by phone at 800-476-4106 as we would like to understand what exactly you had an issue with and to discuss the matter in more detail.

Hi, we're sorry to that you had an issue with the sink causing you to not have a great experience with our Elkay HDU32189F Crosstown Stainless Steel 31-1/2" x 18-1/2" x 9" Single Bowl Undermount Sink. Thank you for letting us know about your experience. It is our priority to ensure customer satisfaction. Please contact our Customer Care department by phone at 800-476-4106 or email at productsolutions@elkay.com as we would like to discuss the matter in more detail.

Hi, we're sorry to hear that you had an issue with staining causing you to not have a great experience with our Dayton D125213 Stainless Steel 25" x 21-1/4" x 6-9/16" Single Bowl Drop-in Sink. Thank you for letting us know about your experience. It is our priority to ensure customer satisfaction. This model is made of 300 series stainless steel. It is recommended to clean Elkay sinks daily to avoid build-up of soap or mineral deposits, as these tend to have an adverse effect on the appearance of the product. For daily cleaning use an ordinary mild detergent and soft cloth to rinse and dry the sink. Allowing water or cleaners to evaporate on metal will negatively impact the look of the sink. To avoid this, it is important to dry the sink after each use. Steel soap pads, steel wool, or wire brushes should never be used; particles can adhere to a stainless steel sink surface and will eventually rust. We have an article on our online Help Center for Stainless Steel Sink Care and Cleaning. I have included the link to that article below. It is our priority to ensure customer satisfaction. Please contact our Customer Care department by phone at 800-476-4106 or email at productsolutions@elkay.com to discuss the matter in more detail.

https://helpcenter.elkay.com/hc/en-us/articles/360004330093-Stainless-Steel-Sinks-Clean-Care-

Hi Suesan, we're sorry to hear that you had an issue with receiving the wrong size sink causing you to not have a great experience with our Elkay ELUH1814 Lustertone Classic Stainless Steel 20-1/2" x 16-1/2" x 7-7/8" Single Bowl Undermount Sink. Thank you for letting us know about your experience. It is our priority to ensure customer satisfaction. Please contact our Customer Care department by phone at 800-476-4106 or email at productsolutions@elkay.com as we would like to find out more information on what size sink you received and to discuss the matter in more detail.

Hi, we're sorry to that you had an issue with the material causing you to not have a great experience with our Elkay ELG1616WH0 Quartz Classic 15-3/4" x 15-3/4" x 7-11/16" Single Bowl Dual Mount Bar Sink. Thank you for letting us know about your experience. It is our priority to ensure customer satisfaction. It is a white quartz sink that is molded with up to 80% natural quartz and high-performance acrylic resins. The natural quartz in the sink will make it look like it is not a true white and like it has a sparkle or is speckled. Please contact our Customer Care department by phone at 800-476-4106 or email at productsolutions@elkay.com as we would like to discuss the matter in more detail.

Hi, we're sorry to hear that you had a rust issue causing you to not have a great experience with the Dayton D233193 Stainless Steel 33" x 19" x 6-7/16" Equal Double Bowl Drop-in Sink. Thank you for letting us know about your experience. It is our priority to ensure customer satisfaction. This model is made of 300 series stainless steel. Stainless steel is an alloy that contains a minimum of 10.5% chromium. Chromium reacts with the oxygen in the air to form a protective layer on the product to resist corrosion and rust. Sometimes this can just be surface rust from high iron in the water. We also recommend not leaving items in the bottom of the sink, as they can also be a cause of rust. Silverware, for example, can start to rust on the surface of the sink and leave a stain that gives the appearance that the sink is rusting. We have articles on our online Help Center for Stainless Steel Sink Care and Cleaning and Removing Rust From Stainless Steel Sinks. I have included the links to those articles below. It is our priority to ensure customer satisfaction. Please contact our Customer Care department by phone at 800-476-4106 or email at productsolutions@elkay.com as we would like to discuss the matter in more detail.

https://helpcenter.elkay.com/s/article/Stainless-Steel-Sinks-Clean-Care
https://helpcenter.elkay.com/s/article/Removing-Surface-Rust-From-Stainless-Steel-Sinks

Hi, we're sorry to hear that you had an issue with cracking causing you to not have a great experience with our Elkay ELGULB3322MC0 Quartz Classic 33" x 20" x 9-1/2" Equal Double Bowl Undermount Sink with Aqua Divide. Thank you for letting us know about your experience. It is our priority to ensure customer satisfaction. Cracking could happen with strong, sudden temperature changes (e.g. pouring boiling water into a sink) and in our Quartz care and cleaning document we suggest running cold water into the sink to help prevent sudden temperature changes. Please contact our Customer Care department by phone at 800-476-4106 or email at productsolutions@elkay.com as we would like to discuss the matter in more detail.

https://www.elkayfiles.com/care-cleaning-install-warranty-sheets/1000005387.pdf

Hi Brenda, we're sorry to that you had a flaw in the sink causing you to not have a great experience with our Elkay HD335692 Stainless Steel 20" x 15-1/2" x 9" Single Bowl Dual Mount Sink. Thank you for letting us know about your experience. It is our priority to ensure customer satisfaction. I have included the link to Home Depot's return policy. Please contact our Customer Care department by phone at 800-476-4106 or email at productsolutions@elkay.com as we would like to discuss the matter in more detail.

https://www.homedepot.com/c/Return_Policy

Hi, we're sorry to hear that you had an issue with cracking causing you to not have a great experience with our Elkay ELGRU13322BK0 Quartz Classic 33" x 18-7/16" x 9-7/16" Single Bowl Undermount Sink. Thank you for letting us know about your experience. It is our priority to ensure customer satisfaction. Cracking could happen with strong, sudden temperature changes (e.g. pouring boiling water into a sink) and in our Quartz care and cleaning document we suggest running cold water into the sink to help prevent sudden temperature changes. Please contact our Customer Care department by phone at 800-476-4106 or email at productsolutions@elkay.com as we would like to discuss the matter in more detail.

https://www.elkayfiles.com/care-cleaning-install-warranty-sheets/1000005387.pdf

Hi, we're sorry to hear that you had a rust issue causing you to not have a great experience with the Elkay EFRU311610TC Crosstown 16 Gauge Stainless Steel 32-1/2" x 18" x 10" Single Bowl Undermount Sink Kit. Thank you for letting us know about your experience. It is our priority to ensure customer satisfaction. This model is made of 304 stainless steel. Stainless steel is an alloy that contains a minimum of 10.5% chromium. Chromium reacts with the oxygen in the air to form a protective layer on the product to resist corrosion and rust. Sometimes this can just be surface rust from high iron in the water. We also recommend not leaving items in the bottom of the sink, as they can also be a cause of rust. Silverware, for example, can start to rust on the surface of the sink and leave a stain that gives the appearance that the sink is rusting. We have articles on our online Help Center for Stainless Steel Sink Care and Cleaning and Removing Rust From Stainless Steel Sinks. I have included the links to those articles below. It is our priority to ensure customer satisfaction. Please contact our Customer Care department by phone at 800-476-4106 or email at productsolutions@elkay.com as we would like to discuss the matter in more detail.

https://helpcenter.elkay.com/s/article/Stainless-Steel-Sinks-Clean-Care
https://helpcenter.elkay.com/s/article/Removing-Surface-Rust-From-Stainless-Steel-Sinks

Hi Elba, we're sorry to hear that you're having a fit issue causing you to not have a great experience with our Elkay CTOBG2216SS Crosstown Stainless Steel 21-3/4" x 16" x 1-1/4" Bottom Grid. Thank you for letting us know about your experience. It is our priority to ensure customer satisfaction. Please contact our Customer Care department by phone at 800-476-4106 or email at productsolutions@elkay.com as we would need some additional information on your sink model and would like to discuss the matter in more detail.

Hi, we're sorry to hear that you had an issue with the fit which caused you to not have a great experience with our Elkay LKQS35GY Polymer 3-1/2" Drain Fitting with Removable Basket Strainer and Rubber Stopper. Thank you for letting us know about your experience. It is our priority to ensure customer satisfaction. This model is a drain and strainer basket designed to work with a standard 3-1/2" drain opening. The strainer flange is placed into the drain hole from insides the sink bowl with the gasket and drain body being installed from the underside of the sink. There is then a ferrule (bolt) that is tightened down from the top through the strainer flange and into the drain body to hold it in place. The drain tubing then attaches to the bottom of the drain body with the supplied washer and nut. I have also included the direct link to the installation instructions. Please contact our Customer Care department by phone at 800-476-4106 or email at productsolutions@elkay.com as we would like to discuss the matter in more detail and can help with any installation questions you have.

https://images.thdstatic.com/catalog/pdfImages/06/068a015a-7979-43e0-a812-0db8c9dfacc8.pdf