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Customer Reviews for FoodSaver 2-in-1 Black/Stainless Steel Vacuum Sealer System with Starter Kit

Internet #316779557

Model #FM5200015

  • Features 2 versatile setups for freezer, fridge, and pantry
  • Dual heat-sealing strips offer consistent sealing
  • Automatic moisture detection ensures an airtight seal

Customer Reviews

  • 3.9
    out of 104 reviews
  • 73% recommend this product
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Showing 1-30 of 104 reviews
Fm5200
Im satisfied with the operation of this unit. The things that could make this better is a display that indicates the smount of vacuum. Also my unit does not seem to pump out the air verify fast.
by
  • Verified Purchase
  • Recommended
Longevity not good!
This works well but the arms that pull the clear cover tight break after a couple years of moderate use. This has happened to two different 5200s I've owned. Steer clear of this model!!
by
Response from Customer CareAug 10, 2023
Hello! Thank you for taking your time to provide us with your feedback on our FM5200! We are very sorry to hear about this situation and we would like to have a chance to assist you further, that is why we strongly encourage you to reach out to us directly via https://www.foodsaver.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9am -5pm Eastern Time. Thank you! FoodSaver® Consumer Care
    Works perfect!
    [This review was collected as part of a promotion.] Got an upgraded model as a Christmas present and have packaged well over 100 pounds of wild game meat since we got it. I didn't realize that there was an automatic sealing feature when a new bag was cut! It saved me TONS of time and effort !
    by
      • Recommended
      Horrible save your money
      Horrible equipment bought this bar two months ago. I’ve used it. Maybe 7 times now I won’t see you. Just horrible.
      by
      Response from Consumer CareFeb 22, 2023
      Hello! Thank you for taking your time to provide us with your thoughtful feedback on our FM5200 unit. We are very sorry to hear about the issues you are experiencing and we would be happy to help you! That is why we strongly encourage you to reach out to us directly via https://www.foodsaver.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9am -5pm Eastern Time. Thank you! FoodSaver® Consumer Care
        Love it
        This is the best food saver ever, seals fast and easy and stays sealed for months
        by
          • Recommended
          Best vacuum seal on the market 5200
          Reading some of the one starred reviews and I’m a little baffled of those saying it isn’t easy or struggled with pushing down on the bar . When researching I found it to be the best value for all it offers. Convenient, extremely easy to use. Read one review that claimed while pushing down on bar the machine went flying across the counter. Lol really? I hav 3 teenagers with little or no experience with vacuum sealers. All 3 in a matter of minutes were using it without issue. I mean they were sealing the bag on one end , cutting it to size then filling bags up with Italian beef, 30 lbs of raw chuck roasts putting bag in drip seal closing it up pressing the vacuum seal bar with ease. Funny never seen the machine move from its stationary spot. Advice to those with the 5200 vacuum sealer flying across counter, “DON’t PUSH SO HARD!” Lol. Just slight gentle push on both ends starts the machine. Oh and push down not out . Easiest and quickest not to mention very intuitive Mach to seal anything you want. Even bread. I figured out by using my common since how to vacuum seal bread with this machine. Put in vacuum seal drip close window push the bar (lightly) as it starts to suck watch and when it pulls tight. Hit cancel tap seal button and there you have it perfect bread vacuum sealed without being flattened. The ability to do everything is there. You just need common sense and some thought behind what you want to accomplish. Vacuum sealed 50 lbs of raw chuck roast. 30 lbs of home made Italian beef and 60 buns of Italian style bread. In a few hours. Great product.
          by
            • Recommended
            Great disappointment
            I paid a premium for this unit then found out that if there is any moisture in the sealing area, the seal will be faulty.
            by
              Bad design
              [This review was collected as part of a promotion.] got this for christmas a couple years back and i hated it the first time i used it. i thought “no problem its just a weird design and you have to learn to use it.” I STILL HATE IT. worst design ever. if the bag is too short, you have to hold it while it vacuum/seals it. didnt seal properly? that sucks. you have to do the whole vacuum again instead of just the sealing part. i hate this design so much and want a different one so badly. DONT GET THIS ONE.
              by
              Response from Customer CareApr 1, 2024
              Hy laney31 Thanks for reaching out to us. We will be more than happy to answer your question! I apologize if the unit did not meet your expectations. Thank you and please stay safe! FoodSaver® Consumer Care
                Great machine
                This is replacing the same type of sealer we had for 15 years.
                by
                  • Recommended
                  Worst sealer we've ever had.
                  This was a Christmas gift and didn't work when new
                  by
                  Response from Customer CareMar 13, 2024
                  Hello! We're sincerely sorry to hear that the FoodSaver FM5200 you received as a Christmas gift didn't work properly. Your satisfaction is important to us, and we apologize for any inconvenience this may have caused. We'd like to assist you further with this matter. Please reach out to us via our official FoodSaver "Contact Us" website or through LiveChat. We’re available Mon.-Fri. 9am -5pm Eastern Time. Thank you and please stay safe! FoodSaver Consumer Care
                    Great Machine, but Read the Instructions First!!
                    Excellent machine, but it takes a bit of practice to use it properly (hence the four rather than 5 stars). Read the directions thoroughly and perhaps a couple of times with a dry run before attempting to use it for real. Once I got the hang of how to use it, it's easy and very effective ... but getting the hang of it is not intuitive.
                    by
                    • Verified Purchase
                    • Recommended
                    Tinkertoy of Products
                    For the life of me, I just can’t seem to make this thing work. I’ve watched two YouTubes and read carefully the instruction sheet and as far as I can get is the bottom seal, it goes to pot after that. Forget cutting, cutter won’t slide, stops at bag edge. Only way to cut is using scissors and it doesn’t like apparently, the jagged edge. I’m at a loss—toy is smarter than me! Must find another method to preserve foods for the future—this one isn’t the answer.
                    by
                    Response from Customer CareFeb 28, 2024
                    Hello. Thank you for taking the time to provide us with your feedback. Your opinion is important to us. We are deeply sorry to hear about the inconvenience and apologize for it. We always make every effort to create products that are comfortable to use and meet all the needs and expectations of our consumers. However, if you are experiencing any difficulties with one of our products or if the cutter blade is damaged, kindly contact us directly for further assistance via https://www.foodsaver.com/support/contact-us or through LiveChat. We’re available Monday–Friday, 9 a.m.–5 p.m. Eastern Time. We will be happy to help you.  Thank you! FoodSaver Consumer Care 
                      BELIEVE THESE 1 STAR REVIEWS!
                      Worked good the first 3 times I used it, then it stopped working properly. The vacuum function shuts off after 1 second then it seals. Can't get it to work. What a waist of money!
                      by
                      Response from Customer CareNov 30, 2023
                      Hello! Thank you for taking your time to provide us with your feedback! We are very sorry to hear about the issues you are experiencing with your FM5200! This should not be happening - we would like to have a chance to assist you further, that is why we strongly encourage you to reach out to us directly via https://www.foodsaver.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9am -5pm Eastern Time. Thank you! FoodSaver® Consumer Care
                        Bad design doesn’t work nine out of 10 times
                        Horror be machine with a terrible design-do you have to hold all of your food up 5 inches to be able to seal it even if it seals maybe one out of 10 tries. They need to bring back the designs were your food actually days on the countertop while your sealing designs those work. See you end up spending a ton of money I’m gonna sheen that is just worthless and takes up a lot of space.
                        by
                        Response from Customer CareNov 17, 2023
                        Hello! Thank you very much for taking your time to provide us with your feedback on our FM5200! We are very sorry to hear that you are not satisfied with the design of this unit and we apologize for the inconvenience caused! Should you require any further assistance, please kindly reach out to us via https://www.foodsaver.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9am -5pm Eastern Time. Thank you! FoodSaver® Consumer Care
                          My 3rd one
                          This is my third model like this, 1 I gave away, the 2nd one died but owed me nothing, I use it often, buying in bulk and breaking it down into serving sizes, I really like this model!
                          by
                            • Recommended
                            A LIFE SAVER
                            I just purchased this foodsaver and i am already in love with it! It's user friendly and counter top friendly. I was able to storage about six bags of meat with in minutes.
                            by
                              • Recommended
                              Don’t Purchase This Model…I’m Mad
                              Do not purchase this product. It’s nice when it’s working. However, it appears the accessory tool has a life of about 3 months…then the vacuum gives out!!! Purchased 1. Vacuum sealed bags place in refrig didn’t last AT ALL. Then hose stopped vacuuming after 3 months. Purchased a BRAND NEW replacement. Now having the SAME exact problem with vacuum sealer. Literally stopped working overnight
                              by
                              Response from Customer CareSep 29, 2023
                              Hello! Thank you for letting us know about the issue and we apologize for the inconvenience caused! This should not have happened - here at FoodSaver, we make our products with the highest quality materials and we expect them to last. We would like to have a chance to assist you further, that is why we strongly encourage you to reach out to us directly via https://www.foodsaver.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9am -5pm Eastern Time. Thank you! FoodSaver® Consumer Care
                                Miss the simplicity of the old style machines
                                Had food saver for many years and it finally conked out. Replaced it with FM5200 and now regret it. I am 83 so it is a challenge to hold bag and hit bar with both hands to seal bag. Keep it simple. Oh to have my old machine back in working order.
                                by
                                Response from Customer CareAug 14, 2023
                                Hello! Thank you for taking your time to provide us with your thoughtful feedback on our FM5200! We are truly sorry to hear that the design is not what you expected and we apologize for the inconvenience! Should you require any further assistance, please reach out to us via https://www.foodsaver.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9am -5pm Eastern Time. Thank you! FoodSaver® Consumer Care
                                  New Sealer
                                  Been a customer for years. I consider this the best sealer I have owned.
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  NOT this model
                                  I bought this to replace an old one that stopped sealing, after years & years of use. I really like Foodsavers but this model is a bust. You have to hold the bags up to vacuum and seal or the edges will flip out of the channel. Also, any least bit of moisture shuts it down and you have to wait until the flashing lights turn off (not a pause - minutes) I'm now freezing veggies THEN trying to vacuum & seal. I also have to have a container in front of the unit to hold the bag up towards the vacuum channel.
                                  by
                                  Response from Customer CareJun 30, 2023
                                  Hello. Thank you for taking your time to post this review. We are sorry to hear that you are not satisfied with our FoodSaver FM5200. Please contact us so we can help you find unit that will suit all your needs. You can reach us directly via our website. Thank you! FoodSaver® Consumer Care
                                    by
                                    • Verified Purchase
                                    Perfect sealer
                                    We have used this sealer for several years. It is great for sealing all our garden vegetables & freak meat.
                                    by
                                      Hard to use
                                      I've had a FoodSaver for many years and always loved them until this model. It is extremely hard to hold the bag in and have to push the bar with both hands. But I can't replace it until this one completely doesn't work anymore. Half the time now it doesn't even suck out the air and it's only a couple of years old. Is there anything that can be done to make it work better?
                                      by
                                      Response from Customer CareMay 10, 2023
                                      Hello there vdbarton! Thank you for taking the time to submit a review. Your feedback is important to us as it helps us to improve our products and services continuously. We sincerely apologize for this situation, this is not the experience we would like you to have and we will pass this on to our product team. We pride ourselves on being the best in the business and would like the opportunity to turn this experience around for you. We want to learn more about your situation and what exactly happened. Therefore we encourage you to please reach out to us via https://www.foodsaver.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9am -5pm Eastern Time.
                                        It’s great but disappointing
                                        I love my food sealer but it has two little plastic pieces that hold the bag maker tray closed while it seals the next bag. These pieces broke and now I have to hold down the the tray while it’s is sealing instead of filling the bag that I have already made. I wis there were some way to fix this instead of buying a whole new machine when the rest of this one still works. Disappointing.
                                        by
                                          Doesn’t work for me
                                          [This review was collected as part of a promotion.] Replaced an older Foodsaver vac, just can’t get it to work!
                                          by
                                          Response from Customer CareApr 27, 2023
                                          Hello! We are very sorry to hear about the issue that you have with your unit. If you could just please reach out to us via https://www.foodsaver.com/support/contact-us or through LiveChat, we are sure our Consumer Service team will be able to help you out! We’re available Mon.-Fri. 9am -5pm Eastern Time. Thank you! FoodSaver® Consumer Care
                                            Great model
                                            This model is excellent!! My old foodsaver broke and the company replaced it with this model. What an upgrade! This is my third foodsaver and it is the best by far. I use it everyday. Can not say enough good things about this company. I had called them o see if I could get a replacement part for my broken model and they sent me a brand new machine!!
                                            by
                                              Major user interaction design flaw
                                              Our last food saver finally gave up the ghost and we bought this one as our counter space is limited. What a mistake!! It takes four hands to activate the vacuum and half the time it does not get the air out. Thr bag had to be placed very critically while holding it up AND keeping it taut so there are no leaks. The old method of automatically starting when the bag was inserted was so much better. It us really sad to see the design go backwards.
                                              by
                                              Response from Customer CareMar 21, 2023
                                              Hello. Thank you for taking your time to post this review. Your feedback is important to us. We are sorry to hear that you are not satisfied with our FoodSaver® FM5200 2-in-1 Automatic Vacuum Sealer Machine with Express Bag Maker. We would like to encourage you to contact us directly so we can help you find unit that will be suitable for all your needs. You can reach us via https://www.foodsaver.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9am -5pm Eastern Time. Thank you! FoodSaver® Consumer Care
                                                I Love this Product
                                                I've had this item for a while and it does an amazing job I like how it is all set up to cut and seal the bag for me as i got to suck and seal my products in the bags!
                                                by
                                                  • Recommended
                                                  I have had this item for over 4 YEAR'S, not one problem. Easy to make bags, saves time and money, could not be more satisfied with this product. JW
                                                  by
                                                    • Recommended
                                                    Disappointed in this model.
                                                    I have been using a FoodSaver for years. I use it almost every day. This FoodSaver has a serious flaw. It's very difficult to hold a package and push the bar to seal. I have had many FoodSavers and have never had this kind of problem. I thought it would get easier as I got used to it, but it hasn't. My other FoodSavers have been very user friendly. I would love to have one of them back.
                                                    by
                                                    Response from Consumer CareMar 13, 2023
                                                    Hello! Thank you for taking your time to share your thoughts with us! We are very sorry to hear that your FM5200 does not meet your expectations. Should you require any further assistance, please do not hesitate to reach out to us directly via https://www.foodsaver.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9am -5pm Eastern Time. Thank you very much! FoodSaver® Consumer Care
                                                      Showing 1-30 of 104 reviews

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