Customer Reviews for Frigidaire 29.6 in. 20.4 cu. ft. Top Freezer Refrigerator
- Store-More Gallon Door Shelf is wide enough for large items
- Reversible Door Swing can be installed to open left or right
- Humidity-Controlled crisper drawer keeps produce fresh
Customer Reviews
Apr 21, 2020
Yes I got my frigidaire 20.4 but one problem installed...
Yes I got my frigidaire 20.4 but one problem installed bad door un level
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Apr 20, 2020
Great Refrigerator, even better price!!!
[This review was collected as part of a promotion.] I bought this refrigerator about 1 month ago, From the very first day it has been just exceptional. The space and design layout inside is versatile and accommodating. The performance is unbelievable, the temperatures are amazing. We absolutely love it.
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Customer review from frigidaire.comApr 20, 2020
Just what I needed.
[This review was collected as part of a promotion.] I bought this a month ago and is right for my needs.
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Customer review from frigidaire.comApr 19, 2020
Best product
[This review was collected as part of a promotion.] We just bought this I love it very nice
Convenience and Spacey we needed it for the basement love Frigidaire products that’s all I buy thank you for a great product
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Customer review from frigidaire.comApr 19, 2020
I like the size of this Frigidaire
[This review was collected as part of a promotion.] Just getting use to how much noise it makes. It sounds like it is making ice, but I do not have an ice maker.
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Customer review from frigidaire.comApr 7, 2020
Pretty but poor functional design
[This review was collected as part of a promotion.] Cons: The doors are not parallel. It was delivered this way, but noticed it after the first use. Whereas the space by the hinge is less the 3/4", the space by the door is 1".
One of the door shelves has a huge gap. Small bottles fall off while closing the door.
Although all fridges make noises (e.g. when the compressor comes on), this model makes loud, startling noises at random times.
Pros: Large Capacity. Nice stainless steel.
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Response from Online Outreach SpecialistApr 9, 2020
Hi, Imitheos.
Thanks for the review and rating!
I feel terrible to learn about the rocky start with your fridge.
Here are a couple things you can try that may remedy some of the hiccups you’re experiencing.
Based on some of the “cons” you described, it does appear your fridge may not be leveled. I recommend revisiting your fridge’s installation instructions (see link).
(http://manuals.frigidaire.com/prodinfo_pdf/Anderson/A11302801.pdf)
Did you know? Today’s compressors run much faster than in the past. Your compressor may have a high-pitched hum or pulsating sound. I recommend reviewing the “NORMAL OPERATING SOUNDS AND SIGHTS” of your model’s “Use & Care” guide page 18, along with watching this short video showing some of the sounds your fridge may produce.
https://youtu.be/eD7imT3w4bw
Should you need us or have any additional questions about your refrigerator, feel free to chat with us at frigidaire.com or call us by dialing 800-374-4432. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST.
-Derrick
Customer review from frigidaire.comMar 24, 2020
New refrigerator
[This review was collected as part of a promotion.] It is louder than expected when running. Found small separation on top of freezer door.
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Response from Online Outreach Specialist Mar 25, 2020
Hi, Bony!
We understand that some operational sounds can be new to you. Modern refrigerators have increased storage capacity and more stable temperatures. They require a high-efficiency compressor, which is normal. When the surrounding noise is low, you might hear the compressor running while it cools the interior.
You are able to view additional sounds that may occur in the Use and Care Guide on page 18, and also with the following link, https://youtu.be/eD7imT3w4bw.
However, we would like to like more about your door concern. At your convenience, feel free to chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST.
Best,
Ciara
Customer review from frigidaire.comMar 19, 2020
Love my Frigidaire
[This review was collected as part of a promotion.] At first, I was somewhat disappointed with my delivery since I had purchased it earlier in February and didn't get until the 21st. But since it has become a staple piece in my home. The rich black color fits in perfectly with my other appliances and it keeps all my produce food items fresh and
crisp. I simply love it.
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Customer review from frigidaire.comMar 17, 2020
Simple and efficient
[This review was collected as part of a promotion.] I bought it over a month ago. My power bill came down $20.00 dollars less , after I change the old one for this . I had it almost empty. With the coronavirus I needed to have many frozen food and the capacity is unbelievable. Besides I can see what I have ..
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Customer review from frigidaire.comMar 16, 2020
Nice
[This review was collected as part of a promotion.] After 1 month we love it, but it would be nice if the freezer had a light and the rack could use a support on the sides for the middle of the rack or a sturdier rack.
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Customer review from frigidaire.comMar 1, 2020
Great refrigirator!
[This review was collected as part of a promotion.] So far this appliance has been great. It's spacious. I recommend this product if you are a family of 4.
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Customer review from frigidaire.comFeb 16, 2020
Frigidaire never disappoints!
[This review was collected as part of a promotion.] I needed a refrigerator for our new employee break room so when it was time to purchase I knew I was going to go with Frigidaire. We have always purchased Frigidaire products due to their high quality & great customer service. This refrigerator works & looks great, living up to all of my expectations & complements the look of our new kitchen cabinets.
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Customer review from frigidaire.comFeb 9, 2020
Just what we needed
[This review was collected as part of a promotion.] Runs great! Bought a month ago. Only thing I would have liked more is a light in the freezer. We are with our second Frigidaire!
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Customer review from frigidaire.comJan 31, 2020
Makes a lot of noise, rattles and gurgles. Not a lot of room inside. The shelves only fit in cert...
Makes a lot of noise, rattles and gurgles. Not a lot of room inside. The shelves only fit in certain slots and cannot be adjusted to different heights. Color on sides is black
Very ugly. In the pictures online they dont show the sides
Would not buy again
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Response from FrigidaireSupportFeb 4, 2020
Hi, Blackside.
Thank you for stopping by with your valuable feedback.
Did you know? Your new, high-efficiency refrigerator may introduce unfamiliar sounds. These sounds normally indicate your refrigerator is operating correctly. Some surfaces on floors, walls, and kitchen cabinets may make these sounds more noticeable.
Today’s compressors run much faster than in the past. Your compressor may have a high-pitched hum or pulsating sound. For additional information about the sounds your fridge makes, I recommend reviewing the “NORMAL OPERATING SOUNDS AND SIGHTS” of your Use & Care guide page 18.
I’ll be glad to pass along your comments to our Product Division for future appliances.
Should the sound become louder, please give us a call. We can be reached by calling 800-374-4432, and available Monday through Friday from 8:30 am-8pm EST.
Regards-Derrick
Thank you for stopping by with your valuable feedback.
Did you know? Your new, high-efficiency refrigerator may introduce unfamiliar sounds. These sounds normally indicate your refrigerator is operating correctly. Some surfaces on floors, walls, and kitchen cabinets may make these sounds more noticeable.
Today’s compressors run much faster than in the past. Your compressor may have a high-pitched hum or pulsating sound. For additional information about the sounds your fridge makes, I recommend reviewing the “NORMAL OPERATING SOUNDS AND SIGHTS” of your Use & Care guide page 18.
I’ll be glad to pass along your comments to our Product Division for future appliances.
Should the sound become louder, please give us a call. We can be reached by calling 800-374-4432, and available Monday through Friday from 8:30 am-8pm EST.
Regards-Derrick
Jan 29, 2020
Well, the fridge is very simple, no frills, which is what we wanted. Looks nice, works very well...
Well, the fridge is very simple, no frills, which is what we wanted. Looks nice, works very well. The only issue is that it seems pretty loud (to me) and the compressor seems to run a lot. I'm calling Frigidaire to come take a look at it as I noticed the top has also bowed upward a little. We've had it less than a month. The price was very good. It would get 5 stars if it weren't so loud.
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Response from FrigidaireSupportJan 30, 2020
Hi, RD.
Thank you for taking the time to share your feedback. We understand your concerns regarding the noise of your refrigerator. We would be more than happy to speak with you more about your appliance. You can reach our Customer Care Team at 1-800-374-4432 Mon-Fri, 8:30 am-8 pm EST.
Kindly,
R'Shaye
Thank you for taking the time to share your feedback. We understand your concerns regarding the noise of your refrigerator. We would be more than happy to speak with you more about your appliance. You can reach our Customer Care Team at 1-800-374-4432 Mon-Fri, 8:30 am-8 pm EST.
Kindly,
R'Shaye
Jan 18, 2020
Cheap and loud
This Refrigerator was on sale. That Was my main incentive for purchasing it. The lower price and the fact it hasn’t died yet are the only pros I can think of.
Cons:
Loud-buzzing fan, odd rattles, and humming louder than my refrigerator that was almost dead.
Cheap build- plastic stuck between seems of doors from manufacturing. Sharp edges on corners. Already cut me on my knuckle.
Fragile uneven looking seals.
Weird door compartments that let most bottles and cans fall through.
No light in freezer.
Instructions show adjustment of front caster height which does not apply to this model.
So far it holds proper temperature.
So if you like a constant “white noise” in your house and would like to save a few dollars this might be your fridge. I should have spent a bit more :/
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Jan 9, 2020
Excelente
[This review was collected as part of a promotion.] Didn’t make a wrong choice on picking this refrigerator
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Customer review from frigidaire.comJan 4, 2020
Beautiful Fridge with Lots of space!
[This review was collected as part of a promotion.] First time Frigidaire owner and absolutely very happy. I especially love the extra freezer room as we needed this. The shelves in fridge are very roomy and the veggie bins are big too. Unlike other reviews I find this fridge to be very quiet. Love love love this fridge!
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Customer review from frigidaire.comJan 1, 2020
Awesome refrigerator
[This review was collected as part of a promotion.] Awesome refrigerator for the price and the ice maker was easy to install. Only complaint I have is the small dent in the door
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Customer review from frigidaire.comDec 26, 2019
Great price
[This review was collected as part of a promotion.] I bought a set of fridge and stove for an apartment I renovated, the apartment rented very quickly once I made that change, love the quality and price.
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Customer review from frigidaire.comDec 20, 2019
Good fridge !
[This review was collected as part of a promotion.] Good price fridge. Seems a tad noise at times but than it goes away. Not sure if normal or should have it checked but so far good.
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Customer review from frigidaire.comDec 19, 2019
We regret buying this
We have owned many refrigerators over the last several decades. This is by far the worst. We'd return it if we could. The freezer door is installed poorly and doesn't align with the bottom door. So it won't close when probably adjusted per the instructions. The freezer shelf sags under normal use. We had to tape the freezer and fridge door shelf bars because they kept popping off when we open the door. Everything on the shelf falls to the floor. I had jars of homemade jam just miss my feet and smash on our new floor when the bar popped off. We also find it to be loud when it's running.
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Response from Online Outreach SpecialistDec 20, 2019
Hi, Motomech10!
Thank you for your detailed review. We're sorry to hear you are having issues with your freezer and door bins! Does the freezer door seal properly when closed? If not, we may wish to investigate further. The door bins are connected to the refrigerator lining by hooks and should not be overloaded at the risk of popping them out. If you do need further help or if the freezer door is leaking air, please reach out to us by Live Chat on Frigidaire.com or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST so we can help!
Best,
Ashton
Customer review from frigidaire.comDec 7, 2019
This fridge is tall and narrow, making it suitable for small kitchens. Also, the doors are rever...
This fridge is tall and narrow, making it suitable for small kitchens. Also, the doors are reversible. The Home Depot delivery people reversed the door. We also added on the optional ice-maker. The glass shelves are nice, but avoid putting anything super heavy on them. The noise level when the fridge is running is definitely louder than average.
The fridge is well-illuminated, but there is no light in the freezer.
Why two stars? Lack of durability and short one year warranty. After 1.5 years, the fan that blows air from the freezer to the fridge broke. We called a Frigidaire repairman who fixed the fridge for $250, including a $99 fee to show up. The repairman installed an upgraded metal fan. The fan also lowered the noise level of the fridge, which ran loud from day 1.
The image shows when and where our fridge was manufactured.
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Response from FrigidaireSupportDec 16, 2019
Hey, SpaceCity! Thank you for sharing your feedback with us. We're sorry to hear that you've had this experience. However, we're happy that service was able to resolve your concerns.
Having a light in the freezer is an awesome idea. Please know we will be happy to take your feedback into consideration for future production models.
Kindly, Courtney
Having a light in the freezer is an awesome idea. Please know we will be happy to take your feedback into consideration for future production models.
Kindly, Courtney
Nov 27, 2019
I can see everything inside!
[This review was collected as part of a promotion.] It has worked great. I clear crisper bins make sure I won't forget any produce purchases again!
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Customer review from frigidaire.comNov 23, 2019
love door shelves
[This review was collected as part of a promotion.] Very happy with it. Great spaceand clear Shelves and drawers in main fridge. Door Shelves are a great size. Works great. Slight ice build-up near top seal on freezer and wish thebottom drawers were a tad bigger. Also wish for safe placer for eggs. But love it and very happy
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Customer review from frigidaire.comNov 22, 2019
It keeps food cold
[This review was collected as part of a promotion.] It works in general, but is kind of noisy. Also, the freezer has frosted in one spot since the day it was installed
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Response from Online Outreach Specialist Nov 25, 2019
Hi, JenyferE!
We thank you for taking the time out to share your feedback with us. We understand that some sounds coming from your refrigerator can be clamorous, while in operation. You may hear many sounds, such as vibrating or humming, which is normal.
Some tips that can alleviate your frost matter is to ensure that door is closing and sealing properly. Along with ensuring freezer is not tightly packed, which can lead to poor air circulation causing frost matters.
However, we were able to see that you were able to speak with consumer care recently and a technician is scheduled to come out to your home on November 29th, pertaining to your frost concern.
Should you have any questions or concerns once the technician arrives, feel free to reach out to back out to us via live-chat or at 1-800-374-4432 Monday-Friday, 8:30 am-8 pm EST at your convenience.
Kindly,
Ciara
Customer review from frigidaire.comNov 12, 2019
Good lookin
[This review was collected as part of a promotion.] I wasn’t in the market for a new refrigerator, until power surges from a recent hurricane fried the original. That said, this new fridge is sharp looking, a great size and the price is way lower than what I expected to pay. Very happy with the upgrade.
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Customer review from frigidaire.comNov 10, 2019
Great Refrigerator
[This review was collected as part of a promotion.] I like the top freezer compartment. The refrigerator works well and I'm very pleased with this purchase.
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Customer review from frigidaire.comNov 7, 2019
The BEST
[This review was collected as part of a promotion.] I had a fridgidaire that was 58 years old so when I went to buy a new fridge of course it was the best!
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Customer review from frigidaire.comNov 4, 2019
So Spacious
[This review was collected as part of a promotion.] I am extremely happy w/my frig...several temp controls for deli n vege n fruit bins.
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Customer review from frigidaire.com
