Part of the package for my new home- only been 2 mth
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Recommended
Customer review from frigidaire.com
Oct 3, 2017
Nice fridge horrible quality
Icemake quit working in month 2. Trying to have it serviced now.
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Response from Online Outreach Specialist Oct 5, 2017
Oh no Cbuck!
I hate that you have experienced a hiccup with your ice maker. In researching, I was able to see that you contacted us on October 3, 2017 and you were provided a resolution for your matter.
Should you need to obtain the information that has been provided, feel free to reach out to us at 1-877-435-3287 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience.
Kindly- CiCi
Customer review from frigidaire.com
Oct 3, 2017
Great features
I bought it five months ago and still learning to stock
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Recommended
Customer review from frigidaire.com
Sep 28, 2017
Great features and excellant product!
Love the outer ice maker with crushed and cubed ice option! Unlike anything we've experienced with our other model! Love the Fridiarire brand!
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Recommended
Customer review from frigidaire.com
Sep 27, 2017
Great overall fridge
[This review was collected as part of a promotion.] We bought this fridge a few months ago and are very pleased with it. It has plenty of room to store what we need for a family of 6. It did take a few days for the ice machine to fill up but it keeps up with our family with no problems. The temperature control system works great and keeps things cold in the fridge and frozen in the freezer. No real complaints from us, we are pleased with our purchase.
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Recommended
Customer review from frigidaire.com
Sep 26, 2017
Great product
[This review was collected as part of a promotion.] Appearance is nice and it’s very spacious. The features are also very nice and easy to use.
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Recommended
Customer review from frigidaire.com
Sep 26, 2017
Spacious refrigerator
[This review was collected as part of a promotion.] We bought this with the house and we are so excited that we did. The amount of space provided within allows us to not have to purchase a deep freezer. So glad we made this choice.
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Recommended
Customer review from frigidaire.com
Sep 25, 2017
Clean
[This review was collected as part of a promotion.] Purchased a few months ago. So far it appears to work well. I do have an issue with the size of shelves, and the ice maker taking up so much space in the inside. It gets difficult if you want to have several tall objects in the fridge. Milk jugs, juice bottles, pop bottles don't fit well. And the fridge hums very loudly all the time and I already have a few small rust spots on the outer door, not sure why, but I have to keep cleaning it to keep it from spreading.
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Response from Online Outreach SpecialistSep 26, 2017
Hello, eshu86! While we cannot implement all suggestions we receive we will continue to use valuable feedback such as yours to improve the design of our products in the future. If you live in a coastal area, it could cause oxidation on the stainless steel. Try cleaning the refrigerator with a stainless steel cleaning cream to prevent these stains. ~ Brandi
Recommended
Customer review from frigidaire.com
Sep 25, 2017
Great space
[This review was collected as part of a promotion.] We have had this refrigerator for six months. I love the size and storage space, but we’ve had nothing but problems with the ice maker. Sometimes it leaks, other times it won’t produce ice for weeks at a time.
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Response from Online Outreach Specialist Sep 26, 2017
Hi Christinelm87! Thank you so much for your review. A tip that can alleviate your ice maker matter is to make sure the water filter is changed every six months. However, so that we are able to gain more insight pertaining to your concerns, please connect with us at 1-877-435-3287 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience or via email at socialcare@frigidaire.com.
Kindly- CiCi
Customer review from frigidaire.com
Sep 22, 2017
I like the upper refridgerator and the ice cubes
[This review was collected as part of a promotion.] I bought this in July and so far it has been great. The ice maker keeps up and the refrigerator is large and roomy.
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Recommended
Customer review from frigidaire.com
Sep 20, 2017
easy access to things that are in the frig
[This review was collected as part of a promotion.] I bought this appliance earlier this year and I have enjoyed it
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Recommended
Customer review from frigidaire.com
Sep 18, 2017
Love the double door with the basement freezer.
[This review was collected as part of a promotion.] I love the design, I love the room. My only complaint is that the water dispenser seems to leak whenever the ice container is completely filled.
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Recommended
Customer review from frigidaire.com
Sep 18, 2017
Great fridge
[This review was collected as part of a promotion.] I bought his several months back as a replacement bits great
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Recommended
Customer review from frigidaire.com
Sep 18, 2017
This model has great features and ample space.
[This review was collected as part of a promotion.] I am very pleased with my purchase of my Frigidaire french door refrigerator. The stainless steel gives it a high-class, polished look that keeps up with today's modern trend. I love that the freezer is located on the bottom which provides ample space inside the refrigerator for all of our food and beverages. Overall, this is a purchase well-spent. Thank you!
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Recommended
Customer review from frigidaire.com
Sep 18, 2017
Everyone young and old loves my fridge!
[This review was collected as part of a promotion.] Not a person walks by my fridge without opening the doors and commenting how much they love it.
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Recommended
Customer review from frigidaire.com
Sep 14, 2017
Good for the price.
[This review was collected as part of a promotion.] Over all we like the refrigerator with plenty of shelving. The freezer top tray is too low needs to be higher to fit more on the bottom. The ice maker broken in 2 months but was repaired free.
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Response from Online Outreach SpecialistSep 15, 2017
Hello, Clineat10! I can imagine your frustration with needing a repair on such a new appliance. I am glad, however, that it was repaired quickly and you are back to enjoying the fridge. Thanks for the feedback regarding the freezer shelf. I will be sure to pass it on. ~ Brandi
Recommended
Customer review from frigidaire.com
Sep 10, 2017
Have had this product since December and the ice maker leaks water down the front of the refriger...
Have had this product since December and the ice maker leaks water down the front of the refrigerator. Have had it serviced three times. Very frustrating to constantly cleaning up water on the floor.
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Response from FrigidaireSupportSep 20, 2017
Oh no, dissatisfied! I hate to hear that your dispenser is leaking! Please reach out to us directly, so we may review your service history and see how we may better assist you. ~ Brandi
Sep 8, 2017
Over all pleased
[This review was collected as part of a promotion.] Love the refrigerator though have had many difficulties with the ice maker. Though the refrigerator is at the proper setting for cold, the ice melts, refreezes thus making sheets that keep the mechanism from turning to dispense ice.
We have changed the refrigerator setting to much colder to see if that makes a difference and it has not.
Will be calling for service on this appliance.
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Recommended
Customer review from frigidaire.com
Sep 6, 2017
Awesome Refrigerator
[This review was collected as part of a promotion.] My husband bought the Frigidaire for me for my birthday. One of the best birthday presents ever.
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Recommended
Customer review from frigidaire.com
Sep 2, 2017
New Refrigerator
[This review was collected as part of a promotion.] I bought my new refrigerator in March. I like that some of the shelves particlely slide out as I am in a wheelchair and it makes getting things easier. More than enough room for groceries and it looks great
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Recommended
Customer review from frigidaire.com
Sep 2, 2017
Great Experience
[This review was collected as part of a promotion.] The bottom freezer allows my disabled sister more freedom to pick her own meals. It is sleek looking and has alot of room in the upper portion.
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Recommended
Customer review from frigidaire.com
Aug 31, 2017
french doors and bottom freezer
We looked for a number of years, and finally decided on the Frigidaire. We love the room, and how quiet it is. The only downside is that the water isn't as cold as we would like.
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Recommended
Customer review from frigidaire.com
Aug 31, 2017
Ice Maker Issues
[This review was collected as part of a promotion.] I have had this for a month and have already had the ice maker fixed twice and it still makes cubes in big clumps. I would return it if it wasn't such a hassle.
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Response from Online Outreach SpecialistSep 1, 2017
Hey Robahar, thank you for submitting your review. Have you noticed that ice has melted and frozen around the auger? If so, remove your ice container, thaw, and empty the contents. Clean your container, wipe dry and replace in the proper position. When new ice is made, it should dispense properly. If you notice cubes are jammed between the ice maker and the rear of your ice bin, remove the cubes. Lastly, do you notice that your cubes are small or frozen together? If you have any further questions or concerns please do not hesitate to reconnect with us directly. -Kind Regards, Jennifer
Customer review from frigidaire.com
Aug 29, 2017
[This review was collected as part of a promotion.] We have owned this model since early July. We love the roominess of the double door option. The freezer has a nice slide out rack and lots of room. The only drawback so far is that the freezer light is already out and we can't get at it to replace it. Seems like a poor design for that.
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Recommended
Customer review from frigidaire.com
Aug 29, 2017
I just totally luv luv
[This review was collected as part of a promotion.] I bought this appliance about a month ago, and still is very happy with this purchase. Excellent choice!
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Recommended
Customer review from frigidaire.com
Aug 28, 2017
Incredible storage!
[This review was collected as part of a promotion.] This was bought in 2016 to furnish the condo I just bought, so I am not original owner but current owner. My previous fridge was about 18 cu ft, so I love this increased size.
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Recommended
Customer review from frigidaire.com
Aug 28, 2017
We bought this Refrigerator in December of 2014. We have had issues with the fridge since January...
We bought this Refrigerator in December of 2014. We have had issues with the fridge since January 2015, specifically ongoing documented issues with the ice maker. It will work for a while (sometimes a week) before we have to call the service company to come repair it. Frigidaire had the service tech out to “fix” the ice maker over 6 times in two years. They even replaced the entire ice maker, twice. We were informed by the service techs it was a “faulty part”, suspiciously, Frigidaire has no record of faulty parts for this machine. The part that was ordered was supposed to “fix the problem”. Unfortunately, it did not.
I called Frigidaire Customer Service and was told they only cover the parts for 90 days. “We feel that if they are going to fail they will do it in a 90 day period.” Now that the warranty is past, they will not even listen to our case. They said that, “we were offered to PURCHASE another extended warranty and didn’t take up on it, thus there is nothing for them to do”. We opted not to buy the extended warranty again because the warranties were now getting to the point where they cost half of what the refrigerator was. So when we told Frigidaire this, they said would also not uphold the Lemon Law, instead they said they would just fix the problem when it needed to be fixed. Well, that hasn’t happened and we are now without an icemaker. I am very disappointed in the product and the customer service we have received. We will not be buying another Frigidaire product.
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Response from FrigidaireSupportAug 30, 2017
Yikes! I sincerely appreciate the effort you spent in advising us of your disappointment in your refrigerator’s ice maker design and performance, na. In today’s competitive marketplace, feedback from our consumers is vital to our continued success. *Ruth
Aug 24, 2017
Disappointed
[This review was collected as part of a promotion.] Had the fridge for a month, display doesn't work, uneven cooling, ice maker works great for a week then hardly anything for a week.
Very disappointed.
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Response from Online Outreach SpecialistAug 28, 2017
Cwbass, thank you for sharing your experience with us. We certainly regret to hear about your rough start with your refrigerator. We hope Customer Appliance Service was able to restore your display back to proper working condition in a timely manner. Please feel free to reconnect with us if you should have any other concerns.
Customer review from frigidaire.com
Aug 22, 2017
Very useful. Good quality for price.
[This review was collected as part of a promotion.] I like the price for this stainless refrigerator. It had many functions and lots of space. I also like the tempreture readout on front.
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Recommended
Customer review from frigidaire.com
Aug 22, 2017
[This review was collected as part of a promotion.] The ice maker does not come close to keeping up with a small family. We can barely get three full cups of ice out of this a day. Other than that a good fridge.
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Response from Online Outreach SpecialistAug 23, 2017
Uh oh, 23sr4! I hate to hear you are having trouble with your icemaker. This model should produce 2-3 pounds of ice a day. Please make sure the water valve is completely turned on and you are getting adequate pressure. If you have a reverse osmosis system or well water, you may need to install a bypass filter instead of using the regular water filter. If you need additional assistance, feel free to contact us at socialcare@frigidaire.com. ~ Brandi