So far we like this product.Easy install,clear instructions,user friendly.
So far we like this product.Easy install,clear instructions,user friendly.
by
Verified Purchase
Recommended
1 found this review helpful
Oct 27, 2019
Works great
[This review was collected as part of a promotion.] We haven't had it very long to really give it a review based on longevity. However, for now, it works just dandy.
by
Customer review from frigidaire.com
Oct 20, 2019
Good cooking
I bought this 3 years ago and only have an issue with the igniter.
by
Customer review from frigidaire.com
Feb 6, 2019
4 Star Review
Rating provided by a verified purchaser
by
Verified Purchase
Feb 5, 2019
4 Star Review
Rating provided by a verified purchaser
by
Verified Purchase
Nov 21, 2018
Break in period
Is there a break in period with this oven ? I turned on the oven and smell a smell
by
Recommended
Customer review from frigidaire.com
Oct 16, 2018
Awesome oven
[This review was collected as part of a promotion.] Ive been waiting for years to replace my old oven and I finally found this one. It is perfect for my needs. I can't wait to use for our family gatherings.
by
Response from Online Outreach SpecialistOct 24, 2018
Hi, mama216! I am glad you finally found the perfect oven. I'm sure your family is looking forward to Thanksgiving at your house! ~ Brandi
Recommended
Customer review from frigidaire.com
Sep 17, 2018
Good when it works
[This review was collected as part of a promotion.] twice since purchasing, a part quick working and the oven would not heat. Pretty sad since it is only a couple years old (maybe)
by
Response from Online Outreach RepresentativeOct 18, 2018
Hi, hhhranch793.
Thank you for stopping by and sharing your experience with us. This is not the experience we would like you to have with one of our wall ovens.
I can understand your concern when your new unit does not perform as designed. I am glad our Customer Care Team and authorized service provider were able to pinpoint the issue you were experiencing.
Though no manufacturer can guarantee against repairs or service visit with any of their models, I’m sorry for the experience you’ve encountered with your wall oven.
We appreciate your patience with us and will be happy to use your experience for future reference.
Feel free to give us a call at 888 203 1389, should you have any additional questions. Our team will be happy to assist you further. Our Customer Care Team is available Monday through Friday from 8am-8pm EST and Saturday from 9am-6pm EST.
Regards-Derrick
Customer review from frigidaire.com
Sep 15, 2018
Cooks great!
[This review was collected as part of a promotion.] We have thisnoven for a month and it cooks evenly and heats up quick. However, a couple things 1) the clock display does not stay displayed. When I click on click the time appears but within a couple seconds it goes back to all zeros. 2) it would be nice of the timer would beep more than once. 3) when you need to add the timer minutes or hours, the timer button has to be pressed twice.
by
Response from Online Outreach Specialist Oct 10, 2018
Hello Hinkeldeyc! Thanks for your feedback! We are happy to hear that the unit cooks evenly for you.To set the clock, press the CLOCK pad. Within 5 seconds, press and hold the or pad until the correct time of day appears in the display. Rest assured, we make every effort to manufacture quality products and your concerns will not go unnoticed. Should you ever have any questions, feel free to contact us at 1-888-203-1389 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST.~Briana
Recommended
Customer review from frigidaire.com
Aug 22, 2018
Great oven, love it and it fit perfectly in space....
Great oven, love it and it fit perfectly in space. However, why don't you haul away the old unit?
by
Verified Purchase
Aug 13, 2018
We received this oven on June 27, 2018 and had it installed the same day. I used the oven a few ...
We received this oven on June 27, 2018 and had it installed the same day. I used the oven a few times and had no problem. However, the first time I tried to use the broiler, it did not work properly, the flame kept shutting off. It took over an hour to cook a steak, which I ended up pulling out and finishing on the BBQ just to have a medium cooked steak (total cook time should have been 12-15 minutes max). We called for service and was assigned to A-Plus Appliance. The technician came out July 5th and said he knew what the problem was and would order the part and call us in 4-7 days to set up an appointment. We did not hear back, so we called and the person that looked up our account said that no parts were ordered and the technician's report was that the oven and broiler operated as it should. My husband explained that the broiler should have a continuous flame and should not turn off and on. She said she'd notify the technician. My husband called Frigidaire directly and explained our situation and they agreed that the broiler should have a continuous flame and should not cycle off and on. We again did not hear back from A-Plus Appliance, so my husband called again. Still no parts ordered, they said they will have a technician come out again, but they can't send someone out until July 30th. The technician came out again and this time said the broiler was fine. My husband again explained that the broiler should have a continuous flame and that he had already confirmed with Frigidaire that this is correct and correct for this model oven. The technician reluctantly called Frigidaire from our house and Frigidaire asked him to check the continuity of a couple wires in the board and there was none, so it was determined that a new board would be required, which the technician said he'd order. My husband followed up with A-Plus Appliance and an appointment was scheduled for August 10th. The technician came out and installed a new board, with a different control panel that looks so cheap and low budget. My husband asked the technician to test the broiler before he left, but the technician said he did not have time and had to leave. This is ridiculous not to test, plus he arrived to our appointment several hours late and did not call to notify us. My husband turned on the broiler after the technician left and it is still not fixed, same problem with the broiler turning off and now we have an ugly control panel too. My husband called A-Plus Appliance again, and they said they'd send a senior technician out the next day at 8:00. August 11th the senior technician came out (he arrived 30 minutes late), the senior technician determined that the broiler is turning off when the temperature hits 450 degrees, he said he'd call Frigidaire on Monday for their recommendation and he will also follow up on having the correct control panel ordered. We're now waiting to hear back again. This is ridiculous that we were delivered a defective product and we're going through this nightmare to have it repaired when it should be replaced, if it was a small appliance I'd be able to drive it back to the store and exchange it for one that works, but because it's a large appliance a return is apparently not an option. It's not like something stopped working, it never worked. We've now had a technician come out 4 times and it still doesn't work, and we're burning up our vacation time to deal with this.
by
Response from FrigidaireSupportAug 15, 2018
Hi MariaP! We certainly apologize for your experience with your wall oven and any inconvenience or frustration it has caused you. We strive to provide our consumers with quality products and your concerns do not go unnoticed. So that we are able to properly assist you and look further into your concern, please connect with us at 1-888-203-1389 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience. –CiCi
Verified Purchase
3 found this review helpful
Aug 7, 2018
Wall oven working out well ...
Wall oven working out well
by
Verified Purchase
Jul 19, 2018
I had a Frigidaire for 12 years and purchased a...
I had a Frigidaire for 12 years and purchased a stainless steel after kitchen remodel.. My old one was much nicer and better craftsmanship.. Very disappointed in my new one. Sorry I bought it.
by
Response from FrigidaireSupportJul 25, 2018
We are truly saddened to hear you are not content with the quality of your appliance, HomeDepotCustomer. Please feel free to contact us at 1-888-203-1389 Monday-Friday 8am-8pm and Saturday 8am-6pm EST to better evaluate your experience. Kindly, Maggie
Verified Purchase
Jul 10, 2018
Broke down 1.5 years in
Bought this in Sept 2016, installed the next month. Broken down suddenly in June 2018. Temperature simply stopped going up. Burner lights but minimal heat. I expect a lot more from an appliance than a repair that soon. Very disappointed.
by
Response from Online Outreach Specialist Jul 11, 2018
CMac1001, I understand how inconvenient this matter may be for you and your family. I would recommend you have a service tech professionally diagnose your appliance. To research your area for an authorized service tech near you, please visit https://www.frigidaire.com/Owner-Center/Locate-Service--Parts/ and fill in the required fields. Kindly, Maggie
Customer review from frigidaire.com
Jul 7, 2018
Met all expections....
Met all expections.
by
Verified Purchase
1 found this review helpful
Jul 3, 2018
These 24" gas ovens seem to be going by the way of the dinosaurs and there seems to be only a few...
These 24" gas ovens seem to be going by the way of the dinosaurs and there seems to be only a few choices on the market. That said, this one seems higher quality to me than the GE. The broiler drawer is pretty flimsy but the oven is pretty decent size compared to the GE and that's a plus. The only real negative is that due to the gas line being on the bottom, facing straight down, that creates a bit of a problem. I had to cut out the floor which it sits and makse supports so the gas line can drop down below, my old one went straight out the back so it took some modifications. Overall it looks nice and it was a lot easier than making new cabinets.
by
Verified Purchase
Recommended
Jun 27, 2018
Good product. Correct size. Fast service
Good product. Correct size. Fast service
by
Verified Purchase
Recommended
Jun 13, 2018
The Cook’s happy!
[This review was collected as part of a promotion.] Oven looks good and quite easy to use. Fits perfect in wall where old oven was. Only had approx two weeks, but so far works great..Does not take long to heat up and easy to clean. Wife loves it!
by
Recommended
Customer review from frigidaire.com
Jun 12, 2018
Oven looks great. Very unsatisfied with the shipping and how...
Oven looks great. Very unsatisfied with the shipping and how things were handled by the store.
by
Verified Purchase
1 found this review helpful
Jun 12, 2018
Easy to install, vary happy with the features and it...
Easy to install, vary happy with the features and it works as expected. Delivered as expected, they opened the box for me so I can inspect it before the delivery guys left.
by
Verified Purchase
Jun 12, 2018
light goes on when you open the door. door doesn't hinge to stay quarter open as preveous model d...
light goes on when you open the door. door doesn't hinge to stay quarter open as preveous model did. cooloff after cooking. bigger window. heats up fast. expensive however..why smaller you go the more expensive these get...
by
Response from FrigidaireSupportJun 12, 2018
Thank you for taking a moment to share your wall oven feedback, tgdjhdjnxjnh. In today’s competitive marketplace feedback from our consumers is vital to our continued success. We will continue to use consumer comments such as yours to improve the look, performance and quality of our products in the future. *Ruth
Verified Purchase
Recommended
1 found this review helpful
Jun 6, 2018
Perfect! My wife loves it. I had a heck of...
Perfect! My wife loves it. I had a heck of a time finding a replacement for our in wall gas double oven, which apparently no one makes anymore. The oven on top and broiler on the bottom was a great alternative!
by
Verified Purchase
Jun 5, 2018
Excellent so fast!!...
Excellent so fast!!
by
Verified Purchase
Jun 5, 2018
I've only had the oven for about a month now, but so far very happy with how it is working.
I've only had the oven for about a month now, but so far very happy with how it is working.
by
Verified Purchase
Recommended
Jun 2, 2018
Looks great
[This review was collected as part of a promotion.] I had to replace an old oven and am very happy with this one.
by
Recommended
Customer review from frigidaire.com
Jun 2, 2018
No current temperature display
[This review was collected as part of a promotion.] This oven reaches the set temp quickly,and cooks evenly. The controls are easy to use and understand. The display however will only show the set temp and not the actual temperature of the oven in either bake or broil mode. If you momentarily leave the kitchen and don't hear the muted beep, it's a little difficult to tell if it has actually reached the set temp.
by
Response from Online Outreach SpecialistJun 5, 2018
Tm52, thank you for your time and willingness to share your concerns. Your feedback will help us understand our strengths and identify areas for growth. -Jennifer
Recommended
Customer review from frigidaire.com
May 29, 2018
As expected....
As expected.
by
Verified Purchase
May 16, 2018
It’s already broke down, my all oven, after one we
[This review was collected as part of a promotion.] After owning this wall oven for one week, it already broke down and I had to call for service. Not a good experience for customer of yours.
by
Response from Online Outreach SpecialistMay 17, 2018
Oh no, The great one! I hate to hear that you have had that experience. I was unable to locate any service history or contact with our Customer Service Team. We would like to gather more details about what happened. Please contact us directly at 1-888-203-1389 M-F from 8a-8p or Sat from 9a-6p EST so we can see how we can help! ~ Brandi
Customer review from frigidaire.com
May 9, 2018
great oven
[This review was collected as part of a promotion.] replaced a older Frigidaire wall oven with this one in stainless steel working great
by
Recommended
Customer review from frigidaire.com
May 4, 2018
Easy to Use!!
[This review was collected as part of a promotion.] This has been a dream come true. My old oven would not stay lit.