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Customer Reviews for GE 1.6 cu. ft. Over-the-Range Microwave in White

Internet #204394353

Model #JVM3160DFWW

Store SKU #1000017646

  • 1.6 Cu. Ft. capacity
  • Turntable that turns on/off for flexibility
  • Convenience cooking controls make operating quick and easy

Customer Reviews

  • 4.4
    out of 36,390 reviews
  • 86% recommend this product
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Showing 1-30 of 36,390 reviews
Simple, clean, and powerful
Great microwave, simple to use but yet all the functionality to make it really useful
by
    • Recommended
    What I was looking for
    Easy to install, clean design, good amount of space inside, and medium-high power (so cooking time is fast). Hopefully this one lasts longer than my previous microwave. They say average lifespan is 10 years, but my last one only lasted 6.
    by
      • Recommended
      Attractive and Durable!
      Love this new microwave! It replaced our old GE microwave, which lasted 28 years, so of course we stuck with the brand. Easy to use and it looks very attractive in our kitchen.
      by
        New ge microwave
        We’re very satisfied with our new microwave 👍GE, good job 👍
        by
          OTR microwave
          Product out preformed expectations. Simple install.
          by
            • Recommended
            Great features love the stainless steel
            Love that it's a GE product because I know they are a good product. Because they have been around for year's I had another brand and when I get enough money I will be switching my stove over to a GE also.
            by
              • Recommended
              Spacemaker replacement
              Fits nicely where GESpacemaker 20 year old unit used to be. Very easy to install. Microwave works well and is a great addition to my kitchen.
              by
                • Recommended
                Great appliance all around
                Very modern look. Very elegant. So many options and easy to use. We installed it ourselves and it was super easy with their step by step instructions. Can never go wrong with GE products!!
                by
                  • Recommended
                  Your basic microwave
                  So far it's working great. Only had it about 2 months but seems to be just what I expected.
                  by
                    • Recommended
                    A new "Old Faithful"
                    This is the replacement for the same model that served us so well for 17 years. The new one fits into our color scheme very well. Very similar features, but include a few changes such as to how to use the feature buttons, which should be fairly easy to adjust to. The clock is improved in that the process is simpler to set the time. The recirculating vent is quieter and much more powerful in exhausting from the top of the microwave. I am hoping that this new oven is as faithful as the old one. I am looking forward to using it every day
                    by
                      Great features
                      Excellent product! Replacing 1960 original GE hood! Works very well with the exhaust! Love the features! Has a light and vent with 2 different settings! Perfect with my matching stove!
                      by
                        • Recommended
                        Works like a charm!
                        We were hoping it would be a plug and play removing our old one and installing this one, but it wasn’t as easy to install as we hoped, but it’s in place now and looks great and works like a charm!
                        by
                          • Recommended
                          Fit right in the spot we had
                          Fit perfectly in our old space. Is working as it should making things hot!
                          by
                            • Recommended
                            Nice Appliance!
                            This microwave is an excellent value, is very quiet while cooking. I didn't give 5 stars for two reasons - no mute option on the touch pad and the cooking area floor isn't flat. Other than these two, it is a great buy!
                            by
                              • Recommended
                              Short durability
                              My MW oven didn't last long, only 2 1/2 years. I was expecting at least 5 years of use.
                              by
                                Essential
                                New and improved! Just like our original that was replaced with a slightly better design.
                                by
                                  • Recommended
                                  Solid performance with great looks
                                  We replaced our old microwave with this. Works like a charm and looks even better. Highly recommend this microwave. It has all options one would expect.
                                  by
                                    Great features
                                    I am so pleased with my microwave! Easy to operate and great features!!
                                    by
                                      • Recommended
                                      easy installation
                                      So far so good Easy to install and working great out of the box.
                                      by
                                        Poor quality
                                        There is a tear on the cover on the key control panel
                                        by
                                        Response from GE_AppliancesFeb 12, 2024
                                        We recommend scheduling service with one of our certified technicians to get this cosmetic issue resolved. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
                                          Concerned
                                          It seems that the microwave is not heating as well as our old microwave. Not very satisfied with machine thinking it may not be working properly
                                          by
                                          Response from GE_AppliancesFeb 9, 2024
                                          As we continue to make improvements to our appliances, your feedback is extremely important to us. We will pass this along to our product team to review. We also recommend scheduling service with one of our certified technicians to ensure the normal operation of this microwave. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
                                            Options
                                            Love the features. Strong fans, options with cooking times. Easy one touch timers
                                            by
                                              Good size
                                              Cooks great, self installed works great only downside Handel broke sticks a little too much when opening and closing. Still bought same microwave to replace it though. Because I like it
                                              by
                                                A good basic microwave
                                                We are happy with this microwave. It works well, and was a good replacement for the 20 year old over the range microwave it replaced. It was in-stock at the store. The fan is relatively loud on high speed, but also fairly effective. The only real criticism is that there is no key to the "reheat" or defrost settings on the microwave itself. Since these aren't intuitively obvious, I ended up taping the user manual page to the inside of a nearby cupboard door.
                                                by
                                                  Great microwave
                                                  Install went well. Replaced an existing GE microwave which made the install easier. Microwave super easy to use and install/product instructions were easy to understand.
                                                  by
                                                    • Recommended
                                                    Expected failures to begin atleast 5-7 years in
                                                    Been less than 2 years and the digital display is already failing. The microwave itself is doing ok but if the digital display has begun falling for a product that was manufactured in Feb 2022, does install much confidence.
                                                    by
                                                    Response from GE_AppliancesFeb 7, 2024
                                                    Hello - Thank you so much for taking a moment to connect and share your review. We're sorry to hear about the display failing. That is not something we expect. With this in mind, we are going to forward this over to our product team to review. That way we can start looking for improvements we can make for our models going forward. Again, we are sorry for letting you down and we appreciate your comments. - Jonathon@GEAppliances
                                                      cheap screen
                                                      Love the power, hate the loud spinner and bad LCD quality
                                                      by
                                                      Response from GE AnswersFeb 2, 2024
                                                      Hello- We are glad to hear you are loving the 1,000 Watts of power but sorry to hear you feel the microwave is loud and you aren't pleased with the LCD quality. We recommend taking advantage of your warranty if you are concerned about the turntable motor being too loud. GE Consumer Service can be reached by calling 1-800-432-2737. Thank you! Joyce@GEAppliances GE_Appliances
                                                        • Recommended
                                                        1 found this review helpful
                                                        GE Works!
                                                        We bought this model because it was similar to the one that matched the rest of the kitchen appliances, and the old one was manufactured in 2001, so reliability was a priority. Pretty much every appliance we buy is GE.
                                                        by
                                                          Much easier to operate and many new features!
                                                          Our new microwave was a Christmas gift from our daughter. There was nothing wrong operational with the old one but the handle had broken off so it was a cosmetic issue only and was installed when the home was built in 1994. What a few years difference the new model provided us!
                                                          by
                                                            • Recommended
                                                            Great feathers
                                                            So far I love the new microwave it looks great in my kitchen. It fits very well.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 36,390 reviews

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