Customer Reviews for GE 12 in. Battery Operated LED Under Cabinet Light Bar with Wireless Remote Control

Hi Wibky, we are sorry to hear that the RF Switch does not work on your GE Battery Operated LED Light Bar. This is certainly something that we did not expect to occur, and we are sorry for the inconvenience. We are committed to making this right and we would like to send you a courtesy replacement.

At your earliest convenience, please give us a call at 1-800-654-8483, press option 4, and provide our Consumer Care Team with your ticket number (438762) so that we can resolve your issue promptly, or email us at bz@byjasco.com and include your ticket number (438762) in the subject line. Thank you. (Hours of operation: Monday – Friday 7 AM – 8 PM CST)

Hi Richard, we are very sorry to hear that you are less than satisfied with the battery life on our GE Battery Operated LED Light Bar. Our focus is to provide quality products that deliver and exceed our customer’s expectations, and we regret that we fell short.

The light offers 2 modes, RF or by manually switching on and off. The RF mode will drain the batteries quicker versus manually turning the fixtures on and off. With normal usage (activating the light around 4 operations a day) in RF mode, the battery life for this light bar is around 25 hours if left in RF mode continuously. To prolong the life your battery, we recommend that you switch the mode to ON/Off instead of RF.

If you have any further questions, please give us a call at 1-800-654-8483, press option 4, and provide our Consumer Care Team with your ticket number (419960) so that we can resolve your issue promptly, or email us at az@byjasco.com and include your ticket number (419960) in the subject line. Thank you. (Hours of operation: Monday – Friday 7 AM – 8 PM CST)

Hi Terry, thank you for your review. We are very sorry to hear about the recent unsatisfactory experience you had with our product. As the manufacturer, our priority is to provide complete customer satisfaction.

With LED lights being such an energy efficient product, products such as our GE LED Under Cabinet Light Bar need a brand new, fresh set of batteries, with all batteries in the light being the same brand. Avoid mixing old with new batteries, for this could potentially drain your new batteries quicker.

The light offers 2 modes, RF or by manually switching on and off. The RF mode will drain the batteries quicker versus manually turning the fixtures on and off. With normal usage (activating the light around 4 operations a day) in RF mode, the battery life for this light bar is around 25 hours if left in RF mode continuously. To prolong the life your battery, we recommend that you switch the mode to ON/Off instead of RF.

If the problem persists, please give us call between the hours of 7 AM – 8 PM Central Standard Time, Monday thru Friday at 1-800-654-8483, press option 4, and provide our Consumer Care Team with your personal ticket number 400400, so that we can resolve your issue promptly. If you’d prefer to email, our contact is bz@byjasco.com and please include your personal ticket number (400400) in the subject line. We look forward to assisting you in resolving this issue.

Hello Ebb54, thank you for bringing this o our attention. Please accept our sincerest apology for this unfortunate experience and any inconvenience this might have caused you. We understand how frustrating it can be for one to not get the best result out of a product. As the manufacturer, we strive to provide complete customer satisfaction for people like yourself that purchase our products.

We would love to work with you directly to resolve this issue as quickly as possible. Please give us call between the hours of 7AM – 8PM Central Standard Time, Monday thru Friday at 1-800-654-8483, press option 4, and provide our Consumer Care Team with your personal ticket number 372942, so that we can resolve your issue promptly. If you’d prefer to email, our contact is bz@byjasco.com and please include your personal ticket number (372942) in the subject line. We look forward to assisting you in resolving this issue.

Hello Gary, please accept our sincerest apology for this unfortunate experience you had with our 12 in. Battery Operated LED Under Cabinet Light Bar with Wireless Remote Control. As the manufacturer, we strive to provide complete customer satisfaction for people like yourself that purchase our products. We would greatly appreciate the opportunity to work with you directly to discuss this further with you. Please give us call between the hours of 7AM – 8PM Central Standard Time, Monday thru Friday at 1-800-654-8483, press option 4, and provide our Consumer Care Team with your personal ticket number 370776, so that we can resolve your issue promptly. If you’d prefer to email, our contact is bz@byjasco.com and please include your personal ticket number (370776) in the subject line. Thank you and have a great day!