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Customer Reviews for GE 20.8 cu ft. French Door Refrigerator in Fingerprint Resistant Stainless Steel, ENERGY STAR

Internet #319240148

Model #GNE21FYKFS

Store SKU #1007428480

  • Resists fingerprints and smudges for a clean sleek appearance
  • 30 in. wide French Door Refrigerator with LED lighting
  • Advanced water filtration (uses XWFE filter)

Customer Reviews

  • 4.3
    out of 764 reviews
  • 82% recommend this product
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Showing 1-30 of 764 reviews
Bright interior. Easy to see food items
Goes with antique bronze finishes. New slate color. Very modern and pretty
by
    • Recommended
    Perfect for my condo
    I bought the fridge for my small sized confo and even though I needed a smaller size, I wanted it to look impressive. I am thrilled with my purchase. I chose the slate because I wanted a modern look but couldn't give up my magnets.
    by
      • Recommended
      by
      • Verified Purchase
      Delivery
      Extremely disappointed that Home Depot could not deliver or install the fridge because the delivery people refused to deliver it through the front window do to a company policy. For context, I live in an 118 year old Baltimore City row home, where the doors are too narrow for big items, like appliances. Instead, big items have to be delivered through the front window. So, if you also live in an old house, double check your doorway widths.
      by
        • Recommended
        by
        • Verified Purchase
        Love it
        Love this. Great space and fits my kitchen perfectly.
        by
          • Recommended
          by
          • Verified Purchase
          Recommend
          I love my new fridge! I have poor vision yet with the amazing lighting I can clearly see the contents of my fridge. Thank you GE.
          by
          Response from GE_AppliancesApr 23, 2024
          We appreciate you taking the time to leave us feedback, we’re so happy to hear that you’ve been having a good experience with your new refrigerator.
            • Recommended
            by
            • Verified Purchase
            This is a nice refrigerator. I like it better than the one it replaced, a GE we purchased many years ago, and that served us well for a LONG time.
            by
            Response from GE AnswersApr 25, 2024
            We appreciate that you put your trust in us again for your appliance choice. We know that you will be impressed and pleased with this great refrigerator and all its great features for many years! GE_Appliances
            • Verified Purchase
            by
            • Verified Purchase
            Works fantastic. A little noisy.
            by
            Response from GE AnswersApr 30, 2024
            While we're glad your refrigerator is working well for you, we regret that you're not fully satisfied with the noise level. We do expect the unit to make some sounds as it operates, and if it may be helpful we have more information on what noises the refrigerator may make on page 42 of the manual; that's linked here: https://images.thdstatic.com/catalog/pdfImages/da/da7836b5-9c91-4f4a-9e55-324f335743ef.pdf . GE_Appliances
            • Verified Purchase
            by
            • Verified Purchase
            Love the freezer on the bottom
            by
            • Verified Purchase
            by
            • Verified Purchase
            Very happy with my fridge. I had one problem with the doors being uneven but was fixed in two days. Very friendly to deal with and knowledgeable.
            by
            • Verified Purchase
            Excellent product and a great support service.
            by
            • Verified Purchase
            Doors were removed during delivery. The door on the right side does not stay open and is hard to shut at a certain point.
            by
            • Verified Purchase
            Buyer beware!
            Not my favorite fridge I work in a luxury town home community that is used this model for their fridges across most of our properties the problem that I deal with the most with these fridges are frozen water components for some reason they felt the engineering of these fridges was okay to allow for the evaporator fan to blow chilled air directly on the water supply line for the ice maker... I get constant calls for frozen ice makers The other number one failure or the door hinges these units do not handle door swing well they break quickly and you need to replace the bushings often. The last thing is this is not a maintenance friendly fridge any work that needs to be done usually has to be done in the freezer... Even the smallest technicians have trouble fitting into these things resulting in required removal of doors and major components just to gain access to minor issues... And my biggest complaint the worst complaint is the cost of parts why on Earth do minor pieces cost major percentage of the value of this fridge not okay the concept of buying things built in other countries was supposed to be cheaper not more cost inefficient At least it'll work for a while... Not my professional choice for a decent dependable model in the fridge market!
            by
            Response from GE_AppliancesMar 14, 2024
            We definitely want to help clear up the frozen water situations you are noticing. The main cause of this is having low food load in the refrigerator. Cold air is heavy and will settle at the bottom of the compartment, and if there is not enough food to absorb the cold air, it can cause the water in the tank to freeze. Also, we are going to pass along the feedback about the handles and the access to the compartments to our product and design team. That way we can continue implementing improvements.
              Space Galore
              I absolutely love my new GE Side by Side Refrigerator! So much space inside and the layout is so well thought out. I have room to spare! The cooling drawer is a huge bonus. I can keep my meats extra cold and fresh.
              by
                Beautiful and quiet
                Well designed, beautiful and quiet. Slightly over packaged though.
                by
                  • Recommended
                  Lots of room.
                  Lots of room! The inside of my refrigerator is so organized now!
                  by
                    New fridges are just no good
                    Fridge worked fine till it didn't. Makes loads of noise, icemaker frosts and freezes. Changed the filter, the coils are perfectly clean behind the unit, etc...doesn't matter. The fridge is just not that great. No fridges are, apparently. It's nice enough on the inside, and fairly easy to clean. The fridge itself hasn't broken down yet. Hard to reach back into the unit for ice maker control though. My advice would be to not buy this because it's two years old and making crazy noises plus no ice.
                    by
                    Response from GE AnswersMar 29, 2024
                    The normal operation of your refrigerator will create some sounds or noises. We recommend you review the support article titled: "Refrigerator - Normal Sounds and Noises Made" on the GE Appliances website. We hope you allow us to work hard to earn your trust again in the future. GE_Appliances
                      lots of ice cubes>>>love it
                      Love the Refrigerator/Freezer, not sure whey the product does not show??? The freezer does make a lot of ice cubes, however, we have to be care full opening the drawer because the ice cubes fall out the back?
                      by
                        • Recommended
                        waste of money
                        Do not buy. Dont waste your money. Mine didnt even last a week
                        by
                        Response from GE AnswersFeb 22, 2024
                        This is not the level of quality we strive for, and we understand your disappointment. We recommend taking advantage of the warranty for service to address any issues you're facing by scheduling service online at the GE Appliances website or by calling 1-800-432-2737. GE_Appliances
                          • Recommended
                          by
                          • Verified Purchase
                          The service at tge store and delivery was great, but the refrigerator is not function right. It is humid and frosty in the refrigerator, not freezer. I have to call service before the month.
                          by
                          Response from GE AnswersMar 15, 2024
                          This is not the experience we wanted for you. Please contact GE Appliances Service by calling 1-800-432-2737 to schedule a service appointment to have your refrigerator properly diagnosed and repaired. GE_Appliances
                          • Verified Purchase
                          by
                          • Verified Purchase
                          Great service from Agrens
                          The refrigerator works great and the guys at Agrens were great to deal with
                          by
                            • Recommended
                            Happy with purchase
                            Just the right size for my smaller kitchen - didn't think I could get a French door refrigerator in that spot but it fits perfectly. Only thing I did not like was no accessories for eggs, butter, water/cans.
                            by
                              Showing 1-30 of 764 reviews

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                              Depth (Excluding Handles) (in.)

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