So far so good. Stainless steel interior makes the dishwasher look sharp. Inside racks could be a bit stronger but seems like a decent unit.
by
Recommended
Customer review from geappliances.com
Jan 10, 2024
Really slick
I love my new dishwasher its slick and beautiful and very efficient washing the dishes.
by
Recommended
Customer review from geappliances.com
Jan 5, 2024
Great dishwasher
I really love my new dishwasher. It’s not noisy at all and it washes good; however, I’m still trying to learn some of the features. It’s so quiet you can barely hear it.
by
Recommended
Customer review from geappliances.com
Dec 29, 2023
Works great but the rack wheels keep breaking
The wheels on the bottom rack have a tendency to detach from the rack. I’ve had to reattach them multiple times. They must have knocked loose again when I started my dishwasher today. My house began to smell like burnt plastic and when I opened the dishwasher my eyes began to burn immediately, as if I had walked into fire, but there was no fire, smoke or even steam coming out of the dishwasher. The plastic rollers had fallen onto the heating element and melted during the cycle. The chemical fumes from the melted plastic literally burned my eyeballs, I feel discomfort every time I blink, it’s what I imagine sunburned eyes feel like.
Other than the constant malfunctioning bottom rack, we’ve liked our dishwasher.
by
Response from GE_AppliancesJan 11, 2024
Hi - We're genuinely sorry to hear about the challenges you've faced with your dishwasher, particularly the issue with the wheels detaching and the subsequent melted plastic during the cycle. Your safety is our priority, and we apologize for any discomfort caused. Please take advantage of our one-year warranty by calling our GE Appliances Consumer Service at 1-800-432-2737. Our team will promptly assist you in resolving these issues. We appreciate your understanding and value your satisfaction with our dishwasher aside from this inconvenience. -Kacie@GEAppliances
Recommended
Customer review from geappliances.com
Dec 21, 2023
It's very quiet
It's quiet, efficient and effective on cleaning spotfree dishes
by
Customer review from geappliances.com
Dec 20, 2023
☹️dishwaher
We just moved into our new house. We are not very pleased with our dishwasher. Even if i clean on HEAVY it does not get the dishes clean.
by
Response from GE_AppliancesJan 3, 2024
Hey there - Congratulations on your new home! We're sorry to hear that you're facing challenges with your dishwasher. For optimal performance, please ensure that the filter isn't clogged, use a high-quality dishwasher detergent, and check that the water temperature is at least 120 degrees Fahrenheit. If, after trying these recommendations, you're still experiencing issues with dish cleanliness, we recommend taking advantage of the one-year warranty with us. Please call our GE Appliances Consumer Service at 1-800-432-2737, and our team will be happy to assist you in resolving the problem. We appreciate your understanding and look forward to ensuring your dishwasher meets your expectations. -Kacie@GEAppliances
Customer review from geappliances.com
Dec 19, 2023
Best dishwasher!
We have been without a dishwasher for 7 years. I’m so happy with my purchase and how well it works.
by
Recommended
Customer review from geappliances.com
Dec 18, 2023
Horrible experience
Dishwasher is turning off and on on its own after just 5 years using at most once a week. Horrible quality. There should be a recall on this unit! Model # GDT655SFL5DS. Very dissatisfied with product. Bought as a package and microwave is starting to fail as well. 5 yrs old mind you. Will never by GE again.
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Response from GE_AppliancesDec 29, 2023
Hello - Thank you so much for taking a moment to connect and share your review. We're sorry to hear about your dishwasher going out on you. That is not the kind of experience we want or expect.
With this in mind, we are going to forward this feedback directly to our product team to review. That way we can start looking into improvements we can make for our models going forward. Also, we recommend potentially getting one of our technicians out to check on everything. We're confident that they can get this repaired. You can schedule by calling 1-800-432-2737 or by visiting this link here: (https://www.geappliances.com/ge/service-and-support/service.htm).
Let us know if you have any questions, we're always happy to help. - Jonathon@GEAppliances
Customer review from geappliances.com
Dec 13, 2023
Great Features, Quiet dishwasher
We have had our new dishwasher for about a month and love it so far! It is so much quieter and faster than our old Whirlpool dishwasher. I love the bottle jets on the top rack and the jets in the silverware holder - no more dirty water bottles or silverware!
by
Recommended
Customer review from geappliances.com
Dec 7, 2023
Poor dishwasher
Doesn’t clean dishes & glasses. Interfere with disposal
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Response from GE_AppliancesDec 14, 2023
Hi there,
Thank you for taking the time to provide feedback on your dishwasher. We're sorry to hear that your dishes are not getting clean, and we want to help!
To improve the wash performance, we recommend taking a look at the link below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17452#:~:text=Excessive%20amounts%20of%20food%20may,that%20will%20affect%20wash%20performance.
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps, and if you need additional assistance, please reach out.
-Charlie@GEAppliances
Customer review from geappliances.com
Dec 6, 2023
Very quiet
Very quiet dishwasher. Does an excellent job cleaning the dishes.
by
Recommended
Customer review from geappliances.com
Dec 4, 2023
Great features
I love my new stainless steel dishwasher. It's so quiet I hardly know it's running. The top extra tray is wonderful for utensils & knives. The bottle jets section does a fantastic job in cleaning. I love the different options for washing top bottom or both, boosting the h2o temp and easy to load silver ware tray. I'm completely satisfied plus the stainless steel just sets off the kitchen decor.
by
Customer review from geappliances.com
Dec 1, 2023
Bad appliance
Already breaking down. Bought last November 12. Of course one year and few days old.
by
Response from GE_AppliancesDec 8, 2023
Hello- We are very sorry to hear you're having an issue with your dishwasher, and it is just past the warranty period. We understand how absolutely frustrating this would be for you and want to help! We will be reaching out to get a little more information via email soon. We appreciate your patience in waiting to hear from us. Thank you!
Customer review from geappliances.com
Nov 28, 2023
The best of the best
Best dishwasher my family has owned. I would recommend this dishwasher to anyone. Great quality!
by
Customer review from geappliances.com
Nov 26, 2023
Great dishwasher
Great dishwasher cleans and dries fantastically! Super quiet and has a large capacity.
by
Recommended
Customer review from geappliances.com
Nov 26, 2023
Great new features
The new GE dishwasher has new jet features that keeps the bottles clean inside and the silverware holder has the extra jets for great cleaning. Love the third tray for extra long utensils.
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Recommended
Customer review from geappliances.com
Nov 25, 2023
Very Quiet and a great cleaning.
Dishes come out sparkling and most of all it’s very quiet.
by
Recommended
Customer review from geappliances.com
Nov 25, 2023
Dishwasher
One of the brackets keeps coming off almost every time we pull the bottom rack out.
by
Response from GE_AppliancesNov 30, 2023
Hi! We appreciate you for taking the time to provide feedback. We are so sorry to hear that your dishwasher bracket is coming off frequently. This is in no way the consumer experience that we strive for, and we would like to gather some further information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience. We are looking forward to connecting with you. - Adrian@GEAppliances
Customer review from geappliances.com
Nov 25, 2023
3rd times a charm
The first dishwasher was missing a part on the bottom. The second dishwasher had a leak in the tub. The third one had a tube that was not connected correctly but we were able to clamp and zip tie it. This one is good. It’s quiet and cleans well. I would prefer it dries better. I wanted it because it comes in slate.
by
Response from GE_AppliancesNov 30, 2023
Hello! We appreciate you taking the time to leave us a review. We are so sorry to hear of your experience with your first two dishwashers. This is in no way the consumer experience that we strive for. We are however confident that your 3rd replacement will serve you for many years to come. We also have provided some tips to avoid poor drying in your dishwasher at the link below.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451&_ga=2.113247367.1824348756.1701098019-1943611882.1696523642
Thank you for choosing GE Appliances for your home. Please let us know if we can be of any further assistance. - Adrian@GEAppliances
Customer review from geappliances.com
Nov 23, 2023
Great budget dishwasher
Works just as good as higher priced models. Ease of use and very quite.
by
Customer review from geappliances.com
Nov 20, 2023
Shoddy quality six months after warranty expired
Soon after the warranty expired, the flashing along the front of the control panel separated and fell off. The soft plastic spacers at either end of the door handle both cracked and fell off. Now the handle flops loosely and the unit looks like crap.
Home Depot’s installers were incompetent and it required three visits and a repair technician to get a functional installation.
We will never buy an appliance from Home Depot or from GE ever again.
by
Nov 19, 2023
Regret Purchase Poor Poor Poor Performance!
I have had issues with this dishwasher for about 3 months. I bought the dishwasher in August and had it installed mid August. I decided to give it a few months to see if the issue was just temporary but now three months into ownership, the issue continues and seems to be getting worse. The problem with this model is the pod dispenser opens but does not drop into the washer and at the conclusion of the wash cycle, all or part of the pod is still in the opened dispenser. The partial pod will fall into the bottom of the dishwasher or on dishes. This results in running the dishwasher again needlessly using water and electricity for a second wash. There’s no rinse only so I’m rehashing to remove the detergent and residue on my dishes. This is very inconvenient and a nuisance. I am writing this as I register my product and prepare to contact service to have this issue resolved. I regret the purchase. I have taken pictures of the pod after the wash to show what is happening with the dishwasher dispensing.
by
Response from Cafe_AppliancesDec 4, 2023
We are so sorry to hear of your experience with this dishwasher and the cleaning pod not releasing. This is definitely not normal operation, and we recommend scheduling service with one of our technicians to get this issue resolved. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for choosing GE Appliances for your home. We are confident that our technicians will get this issue resolved as quickly as possible. - Adrian@GEAppliances
Customer review from geappliances.com
Nov 19, 2023
Great features
This dishwasher is so quiet and it cleans everything so beautifully. I love the control options.
by
Recommended
Customer review from geappliances.com
Nov 12, 2023
Impractical and inconvenient design layout
The dishwasher has 3 drawers, but limits the height of everyday items you can place in because of this. I actually find the top one for more delicate items pretty useless because it really can’t be more than about 3” in height. Also, the wheels on the bottom drawer frequently fall off because there’s no track for it to stay on when you are sliding it out to unload. The house smelled awful and I was shocked when I opened the dishwasher and smelled the most godawful burning smell. The wheel had fallen off and was burning on the bottom of the dishwasher. So now I have to replace that for a new one, but the design challenge remains.
by
Response from GE_AppliancesNov 14, 2023
Hello,
We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that your dishwasher wheel came off and burnt.
We want to ensure you get the assistance you need, and an agent will be reaching out to you by email. Please be on the lookout for an email from us, and please note you may need to check your spam folder. We’re looking forward to connecting with you.
-Charlie@GEAppliances
Customer review from geappliances.com
Nov 6, 2023
Excellent Dishwasher
Absolutely the best dishwasher I’ve ever owned. Extremely quiet, easy to load, specialty organization of bottom rack, bottle washer is awesome. Recommend this dishwasher
by
Recommended
Customer review from geappliances.com
Oct 30, 2023
Love the control board location
Love the GE product I have delivered them for 20 years with great reviews from my customers
by
Recommended
Customer review from geappliances.com
Oct 28, 2023
Doesn’t work
Great expectations but doesn’t work. Waiting for GE tech to replace a circuit board. Brand new new dishwasher.
by
Response from GE_AppliancesOct 30, 2023
Hi! We appreciate your feedback. We are so sorry that your new dishwasher is experiencing issues with operation causing the need for a replacement circuit board. We definitely understand the apprehension this causes, and we are confident that our technicians will get this part replaced for you as quickly as possible.
We are honored to have you as a part of the GE Appliances family, and we hope to gain your confidence back with our products. - Adrian@GEAppliances
Customer review from geappliances.com
Oct 24, 2023
Nice!
Very quiet and efficient dishwasher. We have been testing its abilities by not prewashing! Although it is a hard habit to break this dishwasher does a great job getting off even dried on food. There are a ton of wash options to fit any need. We do have to use the dry boost when there is a lot of plastic ware inside or they just don't get dry enough. Very happy to have this feature now!
by
Customer review from geappliances.com
Oct 23, 2023
Great dishwasher with fantastic features
Looks great, works amazing. Has great features. I love it
by
Customer review from geappliances.com
Oct 16, 2023
Good value for quality appliance.
Great dishwasher. Has all the features we wanted including 3rd rack and bottle jets. Very quiet and does an excellent job cleaning without pre- washing.