Customer Reviews for GE 24 in. Slate Top Control Built-In Tall Tub Dishwasher with Stainless Steel Tub, Dry Boost, and 48 dBA

Hello - Thank you kindly for taking a moment to connect and share your experience. We're incredibly sorry to hear about the rubber elbow breaking on you. That is not something we want happening to anyone. We are going to have one of our agents get in touch over email, this way we can gather some additional information and offer guidance. If you don't see a message soon, we recommend checking your spam or junk folder. We look forward to hearing from you. - Jonathon@GEAppliances

Hello, We appreciate you taking a moment to get in touch and leave a review. We can definitely understand having a manual copy can be a lot easier. However, effective from October 10th, 2022 we are no longer offering print-on-demand services for consumer literature. By moving to electronic-only delivery formats, we not only do more to preserve the environment, but we also ensure that only the latest version of the document is provided to you. You can always access the latest version of the literature for your model by searching for your model number on our GEA website. If you want a physical copy, you can take a printout of this owner's manual linked below: https://products-salsify.geappliances.com/image/upload/s--fCXh9wZl--/rmyc5ojrxfpijgmyl6sw.pdf?_ga=2.66510570.599624612.1694525263-302677575.1657120421 If the dishes do not dry completely we recommend referring to the troubleshooting steps listed on page 23 of the manual linked above. If you have any further questions or concerns, please let us know. -Charlie@GEAppliances

Hi, We're so sorry this happened with your dryer. Having the wheels fall off can be concerning and we'd like to help. We'll have one of our agents reach out to you for more information via email. Thank you for your time, we look forward to assisting you. -Sylvia@GEA

Hello – Oh my! We’re so sorry to hear that your dishwasher leaked onto your floor once installed. We understand and share your disappointment in this matter. Please take advantage of your one-year warranty by calling 1-800-432-2737. One of our great technicians would be happy to get this fixed for you. Come to us on social media if you have any questions. Best regards. -Kacie@GEA

Good morning, Thank you for taking the time to share your feedback. We are so sorry to hear that the trim piece on your dishwasher has broken and that the door and racks are flimsy. This is certainly not the quality that we expect, and we truly apologize. We have an excellent team of service providers, and we are confident they can repair this with ease if you decide you would like to go that route. You can schedule an appointment by calling the Service Department directly at 1-800-432-2737 Monday – Friday: 8 a.m. – 8 p.m. ET, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.htm Thank you for your review, and for choosing GE Appliances for your home! -Devin@GEA

Hello - Thank you so much for taking some time to share your experience and overall impressions for this model. We are truly sorry to hear that the door got damaged. That is never a situation we want anyone to deal with. We're glad that you got a replacement part coming in. Also, the bottle jets are definitely going to help with getting your coffee cups clean. It is designed to optimally clean dishes with unique shapes, such as water bottles, baby bottles, and coffee cups. Let us know if you have any other questions, we're always happy to help. - Jonathon@GEA

Hi, We're sorry to hear this dishwasher isn't performing as expected. Seeing that your dishes are still dirty after a cycle can be disappointing, and we'd like to help with this. Please make sure large dishware does not block the detergent dispenser or wash arms, as this will keep dishes from being cleaned properly. You can find tips on loading your dishwasher on page 13 of the Use and Care manual. Here's a link: https://products-salsify.geappliances.com/image/upload/s--naYED2k---/jhwl0efhhuz7hitwmwqx.pdf?_ga=2.159308280.315225588.1685470995-1738956166.1665760597 If this doesn't resolve the issue, more troubleshooting tips can be found on page 22. Thanks for writing a review. We hope this helps you get the quality wash you deserve. Take care. -Sylvia@GEA

Hello there, We’re so happy to hear that you’ve been enjoying your beautiful new dishwasher and the powerful performance that it offers. We really love how quiet this model is, and the adjustable upper rack offers so much versatility when it comes time to load the dishes. We truly appreciate you taking the time to leave us your review and please feel free to reach out with anything you may need. Have a great day! -Charlie@GEA

Hi there - we're very happy to hear that you're loving your dishwasher, and we are thrilled to have you as part of our GEA family. We couldn't agree more with the tips you provided, and we appreciate you taking the time to share these. Please let us know if any questions or concerns ever come up, and we'll be happy to help. Take care. - Pablo@GEA

Hello there - We're so sorry that this has happened to your dishwasher. We know how disappointing this must have been to find that the bottom rack has melted into the heating element. This is certainly not the experience we want for you. We strongly encourage you to take advantage of your one-year warranty with us by calling our GE Consumer Service at 1-800-432-2737. One of our servicemen will gladly get your model repaired and working properly. You can come to us again with additional questions. -Kacie@GEA

Hello there, We’re thrilled that you made GE Appliances and this fantastic dishwasher a part of your home! Dirty dishes are a big part of day-to-day life and having a dishwasher that does an excellent job getting them clean is a huge convenience. We really love the dry boost with fan assist feature that makes sure your dishes are dryer than with conventional drying setups. We truly appreciate you taking the time to leave us your review and please feel free to reach out with anything you may need. Have a great day! -Charlie@GEA

Hello there - We're deeply saddened to hear that your dishwasher arrived with this smell and that it is not doing the best job of cleaning your dishes. This is not the experience we want for you. Know that we do test our dishwashers before they are sent to our distributors, so it is normal for your new unit to have water in it. We encourage you to try the troubleshooting tips on page 19 of the use and care manual here: https://images.thdstatic.com/catalog/pdfImages/94/9488241c-7806-468a-aac3-e8f09230e8a0.pdf. If these tips do not help your unit clean your dishes or get rid of the smell, please take advantage of your one-year warranty with us by calling our GE Consumer Service at 1-800-432-2737. One of our great servicemen would be more than happy to help resolve this issue. We're here for you if you have additional questions. -Kacie@GEA