My 15-year old plus refrigerator started was showing its age. I knew it would be hard to replace it due to the color (bisque). My current fridge’s brand no longer produced refrigerators in bisque unfortunately, but GE did! I had to wait several months for delivery due to the pandemic (and had to baby my old fridge along until delivery), but it was so worth the wait! The new fridge is a little wider but fit into the space like a glove. Food/freezer keeps the perfect temperature and I now have an ice maker that works all the time, not just some of the time, and the gorgeous bisque color matches all my other appliances and kitchen cabinets! I’m thrilled!
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Recommended
Customer review from geappliances.com
Sep 17, 2021
Great features.
Features easy to manage. Excellent cooling system.
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Recommended
Customer review from geappliances.com
Sep 1, 2021
Great Fridge!!!
This fridge is magnificent. It is so efficient with tons and tons of space.
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Customer review from geappliances.com
Aug 29, 2021
Paint is peeling
I only owned this refrigerator for a month and the painted side of the stainless steel is peeling off.
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Response from GE_AppliancesAug 31, 2021
Hey there, and thanks for reaching out to us. We truly hate to see you've had an issue with the paint on your refrigerator peeling, especially when your appliance is so new. We know that must be an inconvenience and would like to assist.
Notice of this peeling issue will be sent to our Refrigerator Design team for review and possible future adjustment; we always want to make any needed improvements and appreciate your feedback.
We do have touch up paint available through our Parts website, located here: https://www.geappliances.com/ge/parts/ . You can search for the paint you need, or if you'd like you can also call our Parts department 1-877-959-8688 for assistance.
We hope this information is helpful, and you are able to address the peeling so you can enjoy your beautiful new refrigerator! We are happy to assist with any other questions or concerns. Best wishes! -Sarah@GEA
Customer review from geappliances.com
Aug 17, 2021
Cramped for space
The inside lighting is poor. The refrigerator side is very cramped, requiring produce to be piled on top of each other. The water dispenser is too short—doesn’t fit a sports bottle.
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Response from GE AppliancesAug 20, 2021
Hello and thanks so much for choosing GEA. We are very sorry for the issues you have pointed our with your refrigerator and this small things can add up to quite a nuisance. The feedback is appreciated and we'll be happy to pass this on to our product design team. For the dispenser, taller bottles can be used at an angle to fill easier. We hope this helps and you keep in touch! - John@GEA
Customer review from geappliances.com
Aug 15, 2021
Great style
Works great, looks amazing. Price was really nice too.
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Customer review from geappliances.com
Jul 16, 2021
Great feature, no complaints
I love my refrigerator, features are great and if course it match my other appliances
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Recommended
Customer review from geappliances.com
Jul 16, 2021
My refrigerator
I love to have this model. It works great . The color and features a very great
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Customer review from geappliances.com
Jul 7, 2021
Love the storage
Looks great and lots of storage
The ice maker works great!
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Customer review from geappliances.com
Jun 1, 2021
Great Features
Every Appliance in new home GE! I highly recommend all GE appliances!
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Customer review from geappliances.com
Apr 24, 2021
Shelves keeps falling down
The shelves in the freezer looks like they fit until you stack your food. They don’t hold much without falling down. Not sure where to get the shelves to buy without replacing the entire refrigerator.
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Response from GE_AppliancesMay 4, 2021
Hello, thank you for your review. We hate to hear that you have not been pleased with the shelves in your refrigerator's freezer section. It's not what we would expect to happen and we apologize for any inconvenience or frustration this may have caused you. If you would like to view the part numbers for your freezer shelves and purchase any additional shelves, you can do so here: https://www.geapplianceparts.com/store/parts/ModelSectionParts/GSE25GSHRCSS/5/0/0/0/FREEZER_SHELVES We truly value you as a customer and hope that you will give us the opportunity to earn your trust back in the future. -Chris@GEA
Customer review from geappliances.com
Apr 11, 2021
She is beautiful!!
I'm so pleased with my new GE side by side refrigerator. There is plenty of room. I love how the shelves pull out and the three drawers are the perfect size. I couldn't be happier!!
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Recommended
Customer review from geappliances.com
Apr 10, 2021
Too tall!
The refrigerator is very nice, but being an Energy Star appliance, the lighting inside is very dim. I do like the configuration of the shelves and drawers - plenty of room for everything. It was not true to size and did not fit in my space. I had to hire a handy man to saw off part of the overhead cabinet to get it to fit. It is still a very tight fit. I would have liked to get it in bisque instead of white to match my other appliances.
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Response from GE AppliancesApr 13, 2021
Hi there, we appreciate you taking time to reach out. We're glad you're enjoying your new refrigerator and want you to know we'll be sure to take your comments into consideration as well.
Guy@GEA
Customer review from geappliances.com
Apr 4, 2021
Frozen water line
Great look, nice size but the water line completely frozen when we moved in
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Customer review from geappliances.com
Apr 2, 2021
Love the size of the door holds 2 gallons of milk
Just got it, love it so far. I like that I has 3 drawers instead of two so I have a deli drawer. I am changing from a bottom freezer fridge. Boy was it hard to clean the bottom of a bottom freezer!! I know this goes to the floor but at least I can reach in to clean!
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Recommended
Customer review from geappliances.com
Mar 9, 2021
Good features
Good product and reliable. Xoxoxoxoxoxooxoxooxoxoox
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Response from GE AppliancesMar 19, 2021
Hey there,
Thank you so much for taking the time to review your refrigerator. We just want you to know that it looks absolutely gorgeous in your kitchen and how well it matches with your other appliances! Thank you for being part of the GE family. Best wishes. Mike@GEA
Recommended
Customer review from geappliances.com
Mar 4, 2021
Excellent refrigerator
The refrigerator works well cooling and freezing. Well designed. Lots of room and compartment for easy access. Love the water and ice feature with light on the outside of the door.
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Recommended
Customer review from geappliances.com
Feb 27, 2021
Great Features
Great look. Great features. Good water pressure. Good control options.
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Recommended
Customer review from geappliances.com
Feb 14, 2021
Great fit and finish
Very well packed , spacious and easy cleaning, extremely nice size ice bin , not small like others , excellent location of water filter , it looks amazing in my new apt. Kitchen.
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Recommended
Customer review from geappliances.com
Feb 2, 2021
Great Refrigerator
I am very pleased with this refrigerator. I had a refrigerator with the freezer underneath previously. All my frozen food would get smashed and never seemed to fit right. Everything fits nicely and I still have more room. Works very well. I am pleased with it thus far.
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Recommended
Customer review from geappliances.com
Jan 27, 2021
Large compartment
Great product , we like and we have being advertised to our neighbors, they expressed desire to contact GE for details and possibly to one or more of your products
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Recommended
Customer review from geappliances.com
Jan 16, 2021
Beautiful and functional
Last week we bought a Frigidaire refrigerator. Within 2 days it completely dies and leaked water everywhere from ice melting. We went to another store and chose this GE side by side. It came today and it's nicer than I remember. It features tons of shelves and doors. The inside has a nice streamline look. It's cooling down already. I'm so glad the Frigidaire died and I had the opportunity to buy this one. It's so much nicer. ❤❤❤❤❤❤
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Response from GE_AppliancesFeb 17, 2023
Hello! Thank you for taking the time to provide us with feedback. We are so happy you are loving your new refrigerator! This is such a beautiful model with many great features. We appreciate you choosing GE Appliances for your home, and we hope you enjoy your new refrigerator for many years to come! - Adrian@GEA
Recommended
Customer review from geappliances.com
Jan 13, 2021
It’s a great refrigerator
I love the space of this refrigerator. It keeps and maintains the food good. It used to defrost once a week but I haven’t seen it work, however it does make a weird noise for about 15-20 minutes.
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Customer review from geappliances.com
Dec 23, 2020
So excited!
I am so excited about my new GE side by side refrigerator!! I must be 100% adult now!!
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Recommended
Customer review from geappliances.com
Dec 8, 2020
Great feature & great cubic space
Great Refrigerator!!! Low energy consumption!!!!!!
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Recommended
Customer review from geappliances.com
Dec 5, 2020
Nice fridge, good quality, and great capacity....
Nice fridge, good quality, and great capacity.
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Verified Purchase
Dec 1, 2020
Great features
Love how it looks in the kitchen , matches great with other GE appliances
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Recommended
Customer review from geappliances.com
Nov 30, 2020
Low quality handle
We bought this new GE refrigerator two years ago. Now, the handle just broke. The connection part for the handle and the body is just a low quality plastic material.
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Response from GE_AppliancesJan 15, 2021
Hello Charlie TX - Thanks for your review. We are sorry to hear of your refrigerator handle and apologize for the inconvenience. Thank you so much for your feedback! We will be sure to pass this on to the appropriate team for future design and development. Have a good day!
Olga@GEA
Customer review from geappliances.com
Nov 27, 2020
I love this fridge
IT IS REALLY BEAUTIFUL, EASY TO CLEAN AND WORKS REALLY WELL
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Recommended
Customer review from geappliances.com
Nov 4, 2020
Great replacement
We received our new fridge after a wait of 2 months due to Covid backlog.
Well worth the wait. The fridg side has a lot of room and flexibility in shelves and size of door shelves also. Lighting inside is bright and glass shelves help. The display panel is easy to use and can set temp by degree and not just a number. The handles are large and doors are very light and easy to open.
One con is the freezer and it’s lack of shelves that are adjustable and the bottom bin has a low front and has a lot of distance between basket front and next shelve. Makes it hard to stack bags of veg. or other items ( fall over / see pic ).