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Customer Reviews for GE 27 cu. ft. French Door Refrigerator in Stainless Steel, ENERGY STAR

Internet #305142003

Model #GNE27JSMSS

Store SKU #1003896222

  • Equipped with a quick space shelf for added storage
  • Spill-proof shelves provide easy clean up
  • Food stays fresh with turbo cool setting

Customer Reviews

  • 4.5
    out of 9,592 reviews
  • 90% recommend this product
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Showing 1-30 of 9,592 reviews
Great Features and very spacious!
Very satisfied with this refrigerator thus far!! Love the space and compartments that it has. The freezer section is very spacious as well. Also loving the "NO SHOW" fingerprints!! Perfect fit in our space!!
by
    • Recommended
    Energy efficient and roomy.
    Very energy efficient and roomy on the inside. It consumes about 1.3kWh/day.
    by
      GE products are the best brand in my opinion
      I searched many brands and sizes. I found that the GE had the size I wanted. I am not a fan of the bottom freezer, but GE did not have a top freezer in the size I wanted. I have so much room in this GE double door, and I have not filled it up yet. I read all the reviews and was cautious. So far, everything is running perfectly with no problems. I bought the Sears extended warranty as they are inexpensive, and I had to use them in the past for other appliances, and did not have to go to the manufacturer for any problems, so I feel very secure with my new GE double door. I ran the cold water that is on the inside left until it ran clear and then 48 oz more. I dumped the first tray of ice and the ice tray is filling with clear ice of a really nice, sort of elongated size. The adjustable dividers in the trays are a really nice feature. The bottom freezer also has an adjustable divider. This is the very best brand of double door, freezer on the bottom refrigerator, I have owned. I wondered if some of the problem reviews were caused by them setting up the refrigerator themselves. Sometimes it is better to have professionals install appliances then doing them yourself. I have only positive things to say about my new GE double door, freezer on the bottom refrigerator.
      by
        DOA?
        Seals are bad on delivery, water on top of the freezer door and condensation along both left and right lower hinges. Water dispenser or ice maker not hooked up either.
        by
        Response from GE_AppliancesJan 17, 2024
        Thank you for reaching out to us! At GE Appliances, we strive to deliver the highest quality products and services that meet the needs of our consumers. We would like to apologize that the refrigerator has condensation on the doors. This is certainly not the experience we wish our consumers to have, so please know that we’ll share this information with our quality team. We suggest you setting up a service appointment to have this problem properly repaired. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm We are confident that out service team will get this resolved for you. -Krystal@GEAppliances
          Best fridge ever!
          The fridge is amazing! Perfect temperature everywhere. Draws just right, keeps beer super cold on the top. Love the sliding top draw for tall items. Has endless space, never runs out of room. Its a beast, they had to take doors off to get in...no biggie. Freezer is also amazing just kept stuffing it. One thing thats strange (might be user error.lol) when the fridge door is open and the draw also, if the ice drops a load it falls behind the draw and goes under it. (You have to get down and fish the cubes out).
          by
            • Recommended
            Plenty of room
            Just received looks very nice, It’s cooling down pretty fast. I will do another review in a year
            by
              Simple and elegant look
              I’m loving my new fridge. So spacious since I opted for a unit with the ice maker in the lower freezer with no ice dispenser .
              by
                • Recommended
                So Unhappy With This!
                Not happy at all. Wish I hadn’t bought it. I previously had water and ice in the door and should have never let the salesman convince I’d like it inside the refrigerator. I’ve been so unhappy with that, that it has ruined all of the beauty and nice features for me. So regret buying this!
                by
                Response from GE_AppliancesJan 17, 2024
                Hi there - We sincerely apologize for the disappointment you're experiencing with your refrigerator with the water and ice dispenser. We certainly understand how frustrating it can be when a product doesn't meet your expectations. We regret any inconvenience caused water and ice location. If you have any future questions or if there's anything we can assist you with, please don't hesitate to reach out. We appreciate your feedback, and we're here to help. -Kacie@GEAppliances
                  New Refrigerator
                  We love this refrigerator. It is very large and you are able to see what you have. The shelves on the doors are also large. We really love it!
                  by
                    • Recommended
                    Simple and Effective
                    After having our fancy Samsung die after 7 years, we went back to GE and a basic design refrigerator. No bells. No whistles. It just does it's job. It has plenty of room inside. We especially love the ice maker! Its the best ice maker we have ever owned!
                    by
                      Lots of room inside & multiple large door bins!
                      Just purchased recently (Dec ‘23), so far it’s exactly what we wanted and needed to hold all our food. The 3-door model has so much more storage room than our old side-by-side. We didn’t get the ice maker due to the poor water quality in our area so the little bit of extra room in the freezer is handy.
                      by
                        GREAT STYLE AND DESIGN.
                        THE NEW FRIG IS BEAUTIFUL AND JUST PERFECT FOR OUR KITCHEN. CANNOT BELIEVE THE AMOUNT OF ROOM INSIDE THE UNIT COMPARED TO THE SAMSUNG WE HAD THAT BIT THE DUST. BOTH ARE THE SAME SIZE AT 26 CUBIC FT. BUT THE NEW GE IS LAID OUT SO MUCH BETTER WITH MORE INTERIOR SPACE. THE SAMSUNG WAS ALWAYS A PROBLEM AND ONLY LASTED 11 YEARS. THE GE FRIG MATCHES WELL WITH OUR KITCHEN AID DISHWASHER AND RANGE.
                        by
                          • Recommended
                          Great Fridge
                          Great price for fridge. Good appearance. Great interior usable space
                          by
                            Great affordable option!
                            We love our new fridge! We were so excited to replace our side by side and this was a great affordable option. The storage space is more than expected and I love the water inside so it has a nice clean look.
                            by
                              • Recommended
                              Ge Fridge
                              Love the fridge. Plenty of room nice and quiet.Nice feature of having water dispenser inside.
                              by
                                • Recommended
                                Great features and design
                                When I first got my refrigerator, I was amazed at how fast it cooled down and started producing ice from the icemaker. I love the ease of use and the sleek design and of course the stainless steel is beautiful. Great product highly recommend.
                                by
                                  • Recommended
                                  Nice Fridge
                                  Working Well since it was installed. A little noisy
                                  by
                                    Interior design holds lots of groceries.
                                    I love the Allen and clean design of this new refrigerator . The ice and water are inside . No more unsightly water dispenser area. Very roomy with adjustable shelves to accommodate all the bottles I bring home from the grocery store . I love to cook and this has a lot of useful compartments!
                                    by
                                      • Recommended
                                      Very nice but less durable than previous model
                                      The refrigerator/ freezer is well designed. Our only complaint is that every aspect of it (plastic bins snd shelves, door handles, doors, pull out hardware for freezer drawer, etc) seems somewhat flimsy compared to our GE Profile similar model that we bought 7 years ago. Even the logo looks “cheap” compared to the old one!
                                      by
                                        Great product!
                                        French door refrigerator feature a twin-door design for the cooling compartment at the top and a full-width freezer drawer at the bottom. This is really cool. I like this type of refrigerator. I and my wife are very happy.
                                        by
                                          • Recommended
                                          Lots of space with great-tasting water
                                          I'm thrilled with the space we have going from an 18cf to 27cf refrigerator. We can finally buy more than a week's worth of groceries! Not only is this fridge beautiful and modern, but I love the fact that it beeps when one of my children don't close the door all the way. The best part is the water filter. Both the ice and the water that comes out of the fridge tastes great, and I'm picky about my water.
                                          by
                                            • Recommended
                                            Fantastic fridge
                                            This fridge is very nice, The unit is very handy with all the slide outs and huge amount of fridge space.
                                            by
                                              Ok
                                              Doors were not aligned and had dents still waiting to get fixed. Size is good sometimes is loud
                                              by
                                              Response from GE_AppliancesJan 3, 2024
                                              Hello! Thank you for leaving us a review. We are so sorry that your refrigerator was delivered with the doors unaligned and dents in them. This is definitely not the consumer experience that we strive for, and we are confident that our technicians will get these issues resolved as quickly as possible. We have also provided a list of normal refrigerator noises/sounds at the link below. https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901&_ga=2.159206330.1200067532.1704207475-1943611882.1696523642 We appreciate you choosing GE Appliances for your home, and we hope you enjoy your beautiful new refrigerator for many years to come! - Adrian@GEAppliances
                                                Large inside for plenty of items, with door bends
                                                Just had the new refrigerator a few days and the inside is set up great. Large inside for plenty of items, with door bends that are adjustable and plenty lighting inside. The outside of the refrigerator is very good design. The only problem we have is 2 light scratches on the left top French door and the top of the doors are uneven. Pics available. Thanks for a great product and hope it lasts a long time.
                                                by
                                                  • Recommended
                                                  Nice and bright inside allowing to see contents
                                                  Looks great. Inside is bright and contents can easily be seen. Only downside we have found so far is the near-useless water dispenser. The button is difficult to press (my elderly mother cannot), two hands must be used (one to press the button and one to hold the glass), and the water has a tiny stream so the refrigerator door must remain open a very long time letting all of the cold air escape. Good concept but really needs reworking. Crazy also this review won’t be accepted unless unique nickname
                                                  by
                                                    Love our refridge
                                                    We love our new GE refrigerator and it functions great!
                                                    by
                                                      • Recommended
                                                      Great refrigerator just not a fan of the inside wa
                                                      We love our refrigerator multiple shelves ,collapsible shelves. Plenty of door storage pull out freezer drawers work perfect plenty of room are only negative opinion of this refrigerator is we are just not a fans of the inside wall water dispenser
                                                      by
                                                        • Recommended
                                                        Love it
                                                        Made slice like it should cools food like it should
                                                        by
                                                          • Recommended
                                                          Great refrigerator!
                                                          Tons of room, great lighting! We love GE and would highly recommend!!
                                                          by
                                                            Perfect fridge for my family
                                                            I had not actually seen what it would look like and I am super happy with how huge it is, the ice bin is large for camping, and the water dispenser is inside the door.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 9,592 reviews