Customer Reviews for GE 3.8 cu. ft. Washer 5.9 cu. ft. Gas Dryer Combo in White

Hi there! We appreciate you taking the time to provide a review on your new GE Appliances unitized washer and dryer combo unit. We are happy to hear that this model works well for your space, and offers more capacity than you expected. We hope you will enjoy this unit for all your laundry needs for many years to come. Thank you for your review, and for trusting our brand for your home! -Devin@GEAppliances

Hello, We’re thrilled that you’ve been impressed by your gorgeous washer/dryer set, the stunning diamond grey finish looks absolutely fabulous in any home, and we’re so happy to hear you’ve been enjoying its many fantastic features. We truly appreciate you choosing GE Appliances, and please know we’re here should you ever need assistance. -Charlie@GEAppliances

Hello there! We appreciate you for taking the time to leave us a review. We are ecstatic you are loving your new washer and dryer. This is such a beautiful model with many great cleaning features that we are happy to hear you're enjoying. We are honored to have you as a part of the GE Appliances family, and we hope you continue to enjoy your washer and dryer for many years to come! - Adrian@GEAppliances

Oh no! We're so very sorry to hear you're having trouble with your washer lid. We want to help. Please refer to the troubleshooting tips in the link here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=23192 If the suggestions above don't seem to resolve the issue, please take full advantage of your warranty and schedule a service appointment. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm Feel free to reach out anytime. Have a great day! - Tierra@GEAppliances

Hello, We truly appreciate you choosing GE Appliances for your home. Laundry is such a big part of our lives and having a laundry set that fits your needs is important, so we’re very happy to hear that you’ve been enjoying your new unitized washer and dryer. We’re thrilled that it fits so well in your space, and having a large capacity is always excellent for so many reasons. We hope you enjoy your new washer/dryer set for many years to come. Happy cleaning! -Charlie@GEAppliances

Hello - Thank you so much for taking a moment to share your review. We are glad to see that you are getting good washing and drying performance. However, we are sorry about the noise being louder than expected. With this in mind, we are going to forward this over to our production team to review. This will allow them to keep things in mind for our models going forward. We know how important it can be to have quiet appliances in the home. Let us know if you have any other questions, we're always happy to help. - Jonathon@GEAppliances

Hello - Thank you kindly for taking a moment to connect and share your review. We're sorry to hear about the draining issues and tangling you are noticing. For the best assistance towards this, we are going to share one of our support articles that goes over some troubleshooting that goes over draining problems. Here is the link: (https://products.geappliances.com/appliance/gea-support-search-content?contentId=17410). If you after checking everything there and you are still noticing issues, we recommend getting service out. You can schedule by calling 1-800-432-2737 or by visiting this link here: (https://www.geappliances.com/ge/service-and-support/service.htm). Let us know if you have any other questions, we're always happy to help. - Jonathon@GEAppliances

Greetings! Thank you for your feedback. We are so sorry that your washer/dryer has not lived up to your expectations due to the noise level while in use. We have provided a list of normal operating sounds for this washer at the link below. If your appliance is exuding a noise not listed, service may be needed. https://products.geappliances.com/appliance/gea-support-search-content?contentId=23061&_ga=2.25839677.1485403506.1693924552-2082806389.1677780257 We appreciate you choosing GE Appliances for your home, and we hope you are able to enjoy your new washer/dryer for many years to come! - Adrian@GEA

Greetings! Thank you for your feedback. We are happy to hear that your new washer/dryer is operating as designed. However, we apologize about the noise it exudes while in use. What you are experiencing is normal, and we will be more than happy to share these comments with our product design teams so they can make the necessary improvements to this product. We appreciate you choosing GE Appliances for your home, and we hope you enjoy your new washer/dryer for many years to come! - Adrian@GEA

Hello there. Thank you kindly for taking the time to provide us with a review on your laundry unit. We are so sorry to hear that your unit has stopped spinning. This is certainly not the experience we want for you and will be pleased to help. One of our agents will reach out directly to gain further information. If you don't see an email from us shortly, please make sure to check your spam or junk folder. We hope to hear from you soon! -Haley@GEA

Hello there. We are terribly sorry to hear that your start button broke on the first use. We appreciate you sharing this feedback with us, and it's our pleasure to help. We'd like to gain a bit more information, one of our agents will be reaching out to you directly. If you don't see an email from us shortly, please make sure to check your spam or junk folder. Hope to hear from you soon! -Haley@GEA

We’re so very sorry to hear you’ve had two sheet sets ruined on you and can only imagine how irritating this experience has been. We appreciate you continuing to work with us as our techs are in the best position to help diagnose and repair. We’d be happy to take a closer look into your case if you could please reach us via social media. We’re standing by. -Gina@GEA