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Customer Reviews for GE Profile 24 in. Smart Built-In Top Control Fingerprint Resistant Stainless Steel Dishwasher with Sanitize, 42 dBA

Internet #310504269

Model #PDT775SYNFS

Store SKU #1004663714

  • Dedicated silverware jets provide table-ready silverware
  • Twin Turbo Dry Boost dries items up to 3x more
  • Wirelessly control with your smartphone and voice commands

Customer Reviews

  • 4.3
    out of 1,426 reviews
  • 80% recommend this product
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Showing 1-30 of 1,426 reviews
1 year in and doesn’t work.
Brand new house and 1 year and one month later this dishwasher will not work, it just fills the bottom with water and won’t drain. Tried the 3 second start button rule to activate the drain pump and get nothing. Nice looking but looks can be deceiving I guess. Sad.
by
Response from GE_AppliancesApr 29, 2024
We'd like to help with your dishwasher. If your dishwasher is not draining, you will typically see an excess amount of water in the bottom of the tub. Please refer to the troubleshooting steps at this link here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16240#:~:text=Check%20the%20drain%20hose%20where,sink%20drain%20is%20not%20clogged. If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
    Quite
    Quite and timely this the best dishwasher I have ever experienced
    by
      Would recommend again
      It’s very quiet and has clean our dishes extremely well.
      by
        • Recommended
        Looks like New
        We love our Dishwasher. It’s quiet and work’s amazing. We especially like the easy care cover still looks new and no finger prints.
        by
          • Recommended
          Quiet and Effective!
          Great dishwasher Quiet and cleans dishes and pots really well
          by
            Silent Runnings
            Just installed my new Profile Dishwasher. It runs like a champ...super quiet too....
            by
              • Recommended
              Great features
              Nice dishwasher. Great features. Love this dishwasher
              by
                Great for a busy life!
                Quiet and easy to use. Clean, sparkling dishes after every wash. Plenty of wash cycles to choose from for a busy life.
                by
                  • Recommended
                  Great features
                  I always had Ge dishwashers and I love this one with all the features
                  by
                    Not a fan
                    We have had a serviceman here twice and we have only had the dishwasher for one month. It still beeps all the time even after a software update was installed. This means a third service call. The door actually rested on the floor and the shelves rolled out on their own. This has been fixed but took two service calls. Luckily I bought a three year extended warranty. Based on the first months usage I will be getting a lot of use out of this warranty.
                    by
                    Response from GE_AppliancesMar 6, 2023
                    Good afternoon, Thank you for taking the time to leave a review on your new dishwasher. Your feedback is very important to us! We are so sorry to hear that the drawer in the dishwasher keeps falling out of the bottom, we understand the frustration and inconvenience this causes, and we truly apologize. We’re constantly working to improve our products and it’s honest feedback like yours that helps us make sure that happens Thank you for taking the time to leave us your feedback and please feel free to reach out with anything you need. Best regards. -Charlie@GEA
                      WiFi doesn't work
                      I have this model and it says Built-in Wifi but I can't get it to turn on with the SmartHQ app. Everything I can see says I don't need the optional U+ CONNECT MODULE (PBX23W00Y0) but I'm stuck.
                      by
                      Response from GE_appliancesJan 14, 2023
                      Hi there, Thank you for taking the time to write a review of your dishwasher. We are sorry to hear that you are having issues with the WiFi not working, we know that can be a headache. Great news is that we have a team that is dedicated to issues just like this, please contact them at 800.220.6899 for assistance. We look forward to assisting you. If we can help with anything else please let us know. Take care. -Krystal@GEA
                        Love the Wi-Fi Feature!!!
                        Love being able to turn on dishes anytime I want from anywhere.
                        by
                          • Recommended
                          Quiet and efficient
                          This dishwasher is quiet and efficient. We love it. Thank you!
                          by
                            • Recommended
                            Bigger than we thought
                            We love it, works great and you really don't even need to rinse before you place dishes in this model. Nice sleek look and matches our other appliances perfect.
                            by
                              • Recommended
                              Poor product
                              Door frame loosing in the first months of use was fixed and still loose again .top tray running out when door open
                              by
                              Response from GE AppliancesJun 21, 2022
                              Hi there, thank you for reaching out with this feedback. It is certainly understandable how much of an inconvenience it would be to deal with a loose door frame and the top tray running out. We are so sorry for the frustration these points have caused for you. We are confident that our factory service and repair team will be able to address this issue for you. They can be contacted by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET and Saturday – Sunday: 8 a.m. – 6 p.m. ET, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm We hope this information helps, and please feel free to reach out with any additional questions you may have for us in the future. -Elliot@GEA
                                Best Dishwasher Ever!
                                This is the quietest (is that a word?) dishwasher I’ve ever owned. It cleans and dries beautifully. Love the bottle wash feature for those skinny items and the ended rack sprayers for the silverware really do a great job. I would definitely recommend this one. 
                                by
                                  • Recommended
                                  Broken trim- Poor design
                                  This is our second GE profile dishwasher. Unfortunately, the trim is broken again! We just installed this one today. Poor design. Please send someone out to repair.
                                  by
                                  Response from GE AppliancesMar 11, 2022
                                  Hi there, Thanks for taking the time to leave a review. So sorry to hear about this trim coming off of your dishwasher, especially since this is your second model. We do see that you spoke to someone in our Parts department and were directed to call our Consumer Relations team. We hope you're able to do so soon so that this can be taken care of properly for you. Hope this is taken care of for you soon. All the best, Michael@GEA
                                    WORKS GREAT
                                    My wife loves it. We are pleased on how well it cleans.
                                    by
                                      • Recommended
                                      Worst product ever encountered
                                      This is the worst dishwasher I have ever used. The controls are incomprehensible. It never latches. It often doesn't start. Sometimes tripping the breaker resets and it works; sometimes it doesn't. When it does start, it often won't clean dishes properly. Garbage
                                      by
                                      Response from GE_AppliancesJan 18, 2022
                                      Hi, Thank you for being part of the GE Appliances family! We are very sorry you have been through some major struggles with you dishwasher and know it must be frustrating! To troubleshoot the poor cleaning problem, we suggest viewing our tips here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17452 Your comments are important and will be passed on to our engineering team. For repair, we encourage you to call GE Service at 1-800-432-2737 or schedule online here: https://www.geappliances.com/ge/service-and-support/service.htm We hope this helps and these issues are resolved for you soon. Best wishes. - Sharon@GEA
                                        Easy to use
                                        Replaces an 7 year old unit, different mfgr. Easy to load, gets the dishes clean. Much better than what it replaced.
                                        by
                                          • Recommended
                                          Digital panel stopped working within the first mon
                                          Dishwasher stopped working within the first month. I’m waiting for it to get repaired. Terrible quality of appliances anymore. So sad
                                          by
                                          Response from GE AppliancesJan 6, 2022
                                          Hello there, we couldn't be more sorry to see that the digital panel on your dishwasher quit working within the first month. We can only imagine how frustrating this would be to deal with, so we're pleased to know you've scheduled service with one of our technicians. We want you to know we're confident they'll be able to get this taken care of for you and we're wishing you the best. Thank you for reaching out. Guy@GEA
                                            Quite!!
                                            The first time my husband and I used this dishwasher, we thought it was defective…. Sooo quite. Super easy to use. Love it. Never owned a dishwasher before. Now we have the best!
                                            by
                                              • Recommended
                                              Not totally bad
                                              In summary the dishwasher is working successfully! It’s pretty quiet, seems to clean the dishes well for the quick test I have run. Now for the details. 1. Removed the dishwasher from the “skid” and large box. It was delivered in. When the skid was attached the person or machine didn’t put the feet in straight. 2 of the 4 were on an angle and difficult to remove, essentially cross threaded. 2. Routed the inlet water supply and this was somewhat challenging to connect, due to location underneath and the drip pan. No room to put a small wrench to tighten the connection. Recommendation permanently attach a 3’ braided water inlet just like you do for the waster water. Then all connections can be made efficiently, securely without potentially damaging anything underneath the dishwasher. No reason the consumer should have to add that thread on elbow reducer to a 3/8th” connection, just asking for potential leaks or damage. 3. Added the wiring, again like the water inlet, permanently add a 6’-8’ wire, offer a plug kit. If you insist to not to permanently attach a power wire then add a terminal block close to the front side and then put lugs on the separate power wires so the consumer or technician can easily attach it. After routing power, clean water & waste water line to the garbage disposal, essentially used the exact path my last GE Profile was routed I plugged it in. Turned water on and stuck my head under to verify my connections underneath were not leaking. I proceeded to run a Normal cycle, think it was over 100 minutes! The time seems excessive as my last GE Profile from 2011 didn’t seem to run that long, but maybe it did? It didn’t have a display that told me like this one does. After the wash cycle the dishwasher started pumping the water out, and no leaks on that side so I walked away and stayed cleaning up. A little later, I heard multiple beeps, it didn’t sound like the end of the cycle, the display indicated LD. I searched the internet for LD and found Leak Detected, Level Dishwasher and Long Drain. So by process of elimination I determined no leaks, I had leveled the dishwasher so that wasn’t it, had to be long drain. As mentioned I routed the waste water exactly the same as my previous GE Profile Dishwasher. It lasted 10+ years. So pulled the unit out to make sure no kinks occurred when I pushed it under the counter, all good. I proceeded to look inside the dishwasher and noticed some water in the filter location, when I removed it I noticed the filter was dirty, looked almost like an oily yellow film was all over it along with I will say manufacturing dirt. I removed the filter, cleaned it, unplugged the dishwasher, let it sit to reset the code, plugged it in and then was able to successfully run a full cycle. Now my gripe. GE thi was not a cheap dishwasher, what happened to your QC? Why would you let this go out of the factory so dirty? I understand in the manufacturing process things get dirty, but when you run a functional test at the factory make sure at the end all debris has been cleaned, especially the oil. Maybe mine was a fluke and this just happened, I don’t know, but some other people may have thrown thier arms up, gave up and had sent it back to get another. You then will lose more money dealing with that. Final stage after all was well with the cycle decided to install the sound insulation this took way to long, suggest at the factory attaching the insulation to the back of the kick panel, maybe use a sound absorbent foam product that fits in. It’s difficult to say the least to stuff this giant piece of insulation in when you can barley see, and you don’t want to damage the wire connection hanging there when doing it. Again this is not a cheap dishwasher will cost you and the consumer less and have more consumer purchase if it’s easier to install. Lastly I connected the Dishwasher to the Wi-Fi, kind of over the top, but wish I did this first to see if it would have given more detail on the LD code. If so then cool, if not then just another device that potentially can be hacked and remotely disabled, beside you are probably now collating meta data when people wash dishes and will see all my metrics..
                                              by
                                                Too Soon To Tell
                                                Our dishwasher was just delivered two weeks ago so it's too soon to tell how we specifically feel about it. Because of the crazy times we're living in now this dishwasher was not our first (or second) choice due to so many models not being available because of the pandemic. Our choices were also very limited because the majority of the dishwasher manufacturers are making them taller to accommodate 3 racks rather than the 2 they've had from the beginning of time. Because of this height difference, we had to settle for this one because it was the only one available that would fit into the cabinet space for our dishwasher. I'm sure there are thousands of homeowners that have dealt with this same problem when purchasing a new dishwasher recently. Kudos to GE for having enough sense and connection with their customer to continue making a dishwasher that will fit into the thousands of homes that still have that smaller opening in their kitchen cabinets and don't want to remodel the whole room to accommodate the taller ones. Having said that, I believe this GE is going to work out okay. The racks don't hold as much as our previous dishwasher so that's very disappointing. They also don't seem to be as sturdy as the previous ones. It seems to wash the dishes well which is its only purpose - to wash the dishes. We always rinse all of the food off of the dishes before we put them in the dishwasher so it doesn't really have to work that hard to clean and sanitize them. As upset as I was about not really having a choice at the time of purchase and for it to be my third choice by default, it seems to be a good dishwasher - time will tell. I was not able to get another black dishwasher that would match my other appliances but this stainless one compliments the black ones.. Basically, I just need a dishwasher that will clean and sanitize my dishes and is made to last a long time. Hopefully this one will fill the bill. Thanks again GE for knowing your customer's needs and providing a choice for them despite the current trends in appliances.
                                                by
                                                  • Recommended
                                                  One of the best
                                                  The best dishwasher I have ever owned, cleans very well and is awesomely quiet. Also it a good looking machine
                                                  by
                                                    • Recommended
                                                    Love the sleek look of this Diishwasher
                                                    Will we literally just got it so I’ll have to come back & update my review but we ran our first load of dishes in it last night & they came out sparkling clean…so Thankful…Did not have to pre rinse either
                                                    by
                                                      • Recommended
                                                      Great product
                                                      I love this dishwasher, the delivery was great too. It has only upper or lower shelf wash too. Looks very modern and it fits perfectly with my other appliances.
                                                      by
                                                        • Recommended
                                                        Amazing Product!!!
                                                        We are soooo happy to have this dishwasher machine it’s just perfect ... good size and cool features!
                                                        by
                                                          PDT775SYNFS
                                                          Excellent product - very happy with the product ..
                                                          by
                                                            • Recommended
                                                            Very quiet sparkling clean
                                                            Very quiet sparkling clean nice looking product dependable name
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 1,426 reviews

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                                                              Dishwasher Size

                                                              24 In.

                                                              24 In.

                                                              24 In.

                                                              24 In.

                                                              Tub Material

                                                              Stainless Steel Tub

                                                              Stainless Steel Tub

                                                              Stainless Steel Tub

                                                              Stainless Steel Tub

                                                              Height - Maximum (in)

                                                              34.625 in

                                                              35.06 in

                                                              34.63 in

                                                              34.63 in

                                                              Depth - Door Shut (without Handle) (in.)

                                                              24 in

                                                              23.5 in

                                                              24.5 in

                                                              24.5 in