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Customer Reviews for GE Profile 27.7 cu. ft. French Door Refrigerator with Door-in-Door in Fingerprint Resistant Stainless Steel

Internet #312648557

Model #PFD28KYNFS

Store SKU #1005221066

  • Door in Door allows quick access to your favorite items
  • Hands-free Autofill automatically fills any container
  • Resists fingerprints and smudges for a clean sleek appearance

Customer Reviews

  • 4.3
    out of 297 reviews
  • 85% recommend this product
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Showing 1-30 of 297 reviews
Rapid cool and rapid freeze features were great, especially upon installation, both cooled very f...
Rapid cool and rapid freeze features were great, especially upon installation, both cooled very fast. Freezer can hold alot more than it looks. The only reason it's getting 4 stars and not 5 is the ice bin. Ice took about 2 days to really start making ice consistently (it does state this in the user manual, also to empty the bin every few hours the first 2 days); ice bin is very small but an extra bin in the freezer is a quick solution(obviously this takes away space from the freezer but it holds alot even with the ice bin in the drawer section). We've had the fridge for almost 3 weeks and so far it's running great!
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Nice
Low sound and nice appearance price and value to customer
by
    • Recommended
    A wonderful refrigerator with one small caveat
    To those who say the refrigerator and/or ice maker are noisy I disagree. I can barely hear ine (I have to listen closely to hear it) and the icemaker is virtually silent - I wasn't sure it was actually making ice until I tested it. It is MUCH bigger that an equivalent-in-size side-by-side, the lighting is excellent, and the "readouts" on the panel are great as soon as you figure out how to use them. However....there are two things to keep in mind: when measuring access through a doorway the GE number is not accurate - with the "door off" the freezer drawer there still is a part that sticks out - so it is not less than 30" and you should be aware of that (GE mentions it in the "manual" that comes with the refrigerator but not on websites)....this caused the installation to be a bigger deal than usual - dismantling and re-assembling to get through my 30 inch doorway. Second, the manual is fairly worthless - it took me a day to realized the ice maker was not "turned on" - and even then I discovered it by accident. Not a big deal, though.
    by
      • Recommended
      so much space
      I love my new frig. The GE side by side is okay if you don't do a lot of cooking. I needed something bigger and this is perfect.
      by
        • Recommended
        Love the room in the fridge and freezer
        Way more room than I expected. Love the water and ice dispenser also. Had a side by side before and wasn't sure I would like the new french door style but I love it and am so glad that is what we bought.
        by
        Response from GE AppliancesJan 26, 2021
        Hey mmclain53, we appreciate you taking a moment to reach out to us. We're thrilled that you're loving your new refrigerator! Welcome to the GEA family. - Guy@GEA
          • Recommended
          big mistake
          We wanted a fridge urgently snd this only one available for fast delivery which is our big mistake. This GE profile refrigerator doesnt work. We cant return after 48 hours. We are stuck with a fridge that doesnt work, only thing it does is use high power.
          by
          Response from GE AnswersJan 19, 2021
          Hey Ashley, thanks for leaving a review. We're sorry to hear about the issues you've experienced with your refrigerator. If you have not done so already, take a look at an article on our website titled "REFRIGERATOR NOT COOLING ENOUGH." If those tips do not help we would recommend that you schedule a service appointment to have the issue investigated further. If the above article does not address the issue you're having, please feel free to reach out to us via social media. All the best. -Michael@GEA GE_Appliances
            Very nice fridge. Bright inside. ...
            Very nice fridge. Bright inside. Nice config of shelves and drawers. Only bad thing was shipping plastic very hard to get off..... some is still stuck on there! Still need to get needle nose pliers to pull the small bits off.
            by
            • Verified Purchase
            Great appliance. Looks sharp and functionality is first rate....
            Great appliance. Looks sharp and functionality is first rate.
            by
            • Verified Purchase
            Great Product!
            Good look, available in multiple styles, colors. Stays COLD -- our power was out for almost 24 hours and nothing thawed in freezer nor warmed up in main part of refrigerator!
            by
              • Recommended
              Perfect, counter depth fridge! The auto fill works great and...
              Perfect, counter depth fridge! The auto fill works great and well worth it!
              by
              • Verified Purchase
              Door in Door
              We have only had this one day, but the things that I love so far are the door in door with the lazy susan tray. That is so convenient for coffee creamer, containers of tea and so on. We also could not get over how quickly it got cold. The stainless black finish is absolutely beautiful. So far the only down side was peeling off the protective blue film. Some of it was behind assembled parts and I carefully used a stanley knife to remove it.
              by
                • Recommended
                Terrible Fridge
                Refrigerator arrived with ice maker not working. 8 weeks later, we still have no ability to make ice. There is frost buildup on the inside left side of the fridge and on the door, even though temperatures are set appropriately. It has been a nightmare, do not buy this refrigerator.
                by
                Response from GE_AppliancesDec 11, 2020
                Hello KLeite - Thanks for posting your review. We apologize for the issues you've had with your refrigerator and understand how this would be frustrating. Please visit the following link and scroll down to the email contact form: https://www.geappliances.com/ge/service-and-support/contact-others.htm. We'll be happy to look into this further for you. Please be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your appliance. Thanks for your feedback. Olga@GEA
                  Disappointing
                  Dimensions as advertised are not accurate. Design requires additional clearance in rear away from to accommodate water and ice hoses. You need more depth by 3 inches than they tell you. Also need extra 1/4 inch on top. No compartment for butter. Disappointed in how it fits in our kitchen. GE reps gave us poor advise on the phone.
                  by
                  Response from GE_AppliancesDec 7, 2020
                  Hello MLS495 - Thanks for your review. We can certainly understand your concern about additional clearances and apologize for the dimensions discrepancy. We also would like to apologize for any poor customer service that you've experienced, this isn't what we want for our consumers. We appreciate the feedback and can use this information for improvement of future refrigerator products. We'll be sure to share this with the product design team. All the best. Thanks for choosing GE Appliances! Olga@GEA
                    Great features
                    I love this fridge, convenient, lots of room and it looks great!
                    by
                      • Recommended
                      Love love love my new fridge
                      Me fridge is spacious and the door and door is great for just getting beverages. The no fingerprints’ doors are great and are truly no fingerprints.
                      by
                        • Recommended
                        It is doing its job as expected. Has not...
                        It is doing its job as expected. Has not broken yet which is good. Happy customer so far....
                        by
                        • Verified Purchase
                        Love it!
                        Love the door in door feature. Refrigerator is very roomy. Very happy with this purchase.
                        by
                          • Recommended
                          GE profile is a winner
                          Just replaced our 14 year old LG with the GE Profile. The quality of this product was immediate over the LG which started falling apart after a year. The interior design from the shelves, drawers, lighting, freezer and water and ice dispenser are both handy and pleasing. The convince door is a new and useful feature as is the sensor water dispenser. The lighting is so pleasing, I feel like I’m opening a quality cabinet. Since we have had it less than a month, I hoping I’m right and it gives us more years than the LG.
                          by
                            • Recommended
                            Great features and lots of space
                            Love the size and the features of e fridge. And I really like the lights in it.
                            by
                              • Recommended
                              GREAT VALUE
                              We just remodeled our kitchen and purchased this new refrigerator. It is everything I was hoping for! Plenty of room in both the upper and lower sections. Clean, sleek lines. Easy to use and quick to cool. I smile everytime I walk into the kitchen!
                              by
                                • Recommended
                                I love this refrigerator!...
                                I love this refrigerator!
                                by
                                • Verified Purchase
                                lots of storage
                                It has lots of storage space and compartments. I especially like having the ice maker in the door.
                                by
                                  • Recommended
                                  Great Features
                                  I am a big fan of GE especially since there is a plant in my town. The appliances are very reliable.
                                  by
                                    • Recommended
                                    SUCH A GREAT FRIDGE!!!
                                    had a nightmare Samsung unit with temp changes, no ice and thousands of damage in flooring. Have had this GE for 100 days now and it's been great, it's quiet, big, and does everything you want your fridge to do.
                                    by
                                      • Recommended
                                      Don't buy
                                      I bought this model when it first came out and it completely died three months after warranty became void. Compressor and both condensers needed to be replaced. It had issues with the condensor fan and it never made enough ice. This is my second GE fridge to die right after the five year mark and I won't be making that mistake again.
                                      by
                                      Response from GE AnswersNov 5, 2020
                                      Hi SWAIN, thanks for reaching out! We're so sorry to hear about the issues you've experienced with your refrigerator! If you're able, please feel free to reach out to us via email or social media with your service confirmation number, if you have it available. We'd like to look into this for you. We hope to hear from you soon. Stay safe. -Michael GE_Appliances
                                        1 found this review helpful
                                        Easy to use
                                        Its bigger then a normal refrigerator. Easy to keep the outside clean.
                                        by
                                          • Recommended
                                          Delivery people dented the doorway bringing it in the kitchen....
                                          Delivery people dented the doorway bringing it in the kitchen.
                                          by
                                          • Verified Purchase
                                          Beautiful Fridge
                                          I love the way the fridge looks, was not as user friendly as my kitchen aid but I purchased the extra ice maker and I love it. I am disappointed in the auto fill water dispenser, that is the only reason I did not give it 5 stars. It very seldom gets it correct, underfill alot.
                                          by
                                            • Recommended
                                            Exceptional features
                                            Exceeded all expectations, including delivery, installation, attractiveness, & functionality.
                                            by
                                              • Recommended
                                              Great features
                                              Love the quick view door. Freezer is organized. Love the shelves
                                              by
                                                • Recommended
                                                Showing 1-30 of 297 reviews

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                                                Refrigerator Width (in.)

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                                                35.625 in

                                                Depth (Excluding Handles) (in.)

                                                34.75 in

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                                                Height to Top of Refrigerator (in.)

                                                69 in

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                                                Ice/Water Dispenser

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                                                Installation Depth

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                                                Counter Depth

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