I bought this because I wanted a shower caddy but didn't want to pay $30 or so for the others I saw at the store. It is rather large. There is no obvious place for a bar of soap. The shelves do not have backstops, so soap is apt to slide off. There were said to be "suction cups" to help stabilize the caddy; but there was only one and it doesn't stick to the tile.
by
Response from ZHC_Customer_ExperienceJun 10, 2022
We appreciate you sharing your comments online, Valerie. We are sorry you are experiencing difficulties with your Caddy. Please ensure you are installing your suction cups on a non porous base that is also free of grout lines. If you need any additional assistance, our Customer Service Department is ready to help. They can be reached at 1-800-892-3986. We appreciate your business and are looking forward to speaking with you.
Verified Purchase
Jun 6, 2022
Our shower has zero storage space. This particular item has...
Our shower has zero storage space. This particular item has made such a huge difference and solved our storage problem
by
Verified Purchase
Jun 6, 2022
It can't keep close to the wall, the part for...
It can't keep close to the wall, the part for soap no have holes where can run the water
by
Verified Purchase
Jun 1, 2022
It fell after 5 minutes and shattered. A total waste...
It fell after 5 minutes and shattered. A total waste of money
by
Response from ZHC_Customer_ExperienceJun 2, 2022
Hi, we're sorry to hear your caddy fell down. Please contact manufacturer's Customer Service Monday-Friday 8:30AM-5:00PM EST at 800 892 3986. A representative will be available to help with installation guidance and step-by-step instructions. Thank you!
Verified Purchase
May 21, 2022
by
Verified Purchase
May 12, 2022
Prefer slanted shelf for shampoo bottles...
Prefer slanted shelf for shampoo bottles
by
Verified Purchase
Apr 27, 2022
Showet caddy for kids bathroom
Good quality, but it still hangs to high for kids
by
Verified Purchase
Apr 19, 2022
It’s easy to install...
It’s easy to install
by
Verified Purchase
Apr 9, 2022
ok except the suction does not stay needs 2...
ok except the suction does not stay needs 2 suction may work better
by
Verified Purchase
Apr 5, 2022
Glacier Bay shower holder for soap and shampoo
Perfect set up! Love the glacier Bay over the shower holder! Really sturdy and holds a lot of soap and shampoo!
by
Verified Purchase
Mar 22, 2022
by
Verified Purchase
Mar 15, 2022
This product is a cheap as it looks. The suction...
This product is a cheap as it looks. The suction cup won't stick to the wall. There's no back to the shelves so things just fall off the back. Do not buy.
by
Response from ZHC_Customer_ExperienceMar 16, 2022
Hi, we are sorry to hear you are not completely satisfied with your purchase of this Over-the-Shower Caddy. For best results, make sure your wall is clean, dry and smooth. Please contact manufacturer's Customer Service Monday-Friday 8:30AM-5:00PM EST at 800 892 3986 to help troubleshoot other concerns and issues.
Verified Purchase
Feb 22, 2022
by
Verified Purchase
Feb 8, 2022
Return not working
Bad product did not work ready for return to the store
by
Response from ZHC_Customer_ExperienceFeb 9, 2022
Hi Romeo, you can call the manufacturer's Customer Service department at 800 892 3986 on Monday-Friday between 8:30AM-5:00PM EST.
Verified Purchase
Jan 19, 2022
by
Jan 19, 2022
by
Jan 12, 2022
by
Jan 12, 2022
by
Dec 29, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Response from ZHC_Customer_ExperienceDec 29, 2021
Hi Home Depot Customer, Thank for buying this Glacier Bay over-the-shower caddy. We hope you are satisfied with this purchase, but if you have any concerns or issues with installation or use, please know that the manufacturer has a toll-free U.S.-based customer service line available from Monday to Friday, from 9 to 5 EST, at (800) 892-3986. Thank you!
Dec 23, 2021
by
Dec 22, 2021
by
Nov 16, 2021
Nothing special, wasn’t designed to fit over the trim piece...
Nothing special, wasn’t designed to fit over the trim piece where the plumbing comes through the wall. Wouldn’t purchase again.
by
Response from ZHC_Customer_ExperienceNov 24, 2021
Hi BWH1, Thank you for your purchase of this over-the-shower caddy. We appreciate your comments. These caddies are designed to work in as many possible spaces, fitting over any standard showerhead for a good fit. Of course, it's impossible to design a fit for every possible bath or shower setup, and I am sorry that the trim piece in your shower prevented this from fitting well. Perhaps you might want to consider a Glacier Bay corner pole caddy instead in the future. These fit in your tub or shower corner, and therefore do not require a fit on the showerhead. If interested, simply search on the Home Depot site for the phrase: Glacier Bay corner caddy
Thank you!
1 found this review helpful
Nov 10, 2021
I returned the caddy. It continued to fall off the...
I returned the caddy. It continued to fall off the wall w/just 1 body wash bottle on it.
by
1 found this review helpful
Nov 10, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Nov 2, 2021
Dosnt hang low enough the shower heads sprays water at...
Dosnt hang low enough the shower heads sprays water at the first self location , let alone put anything on the self . Not satisfied.
by
Oct 25, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Oct 25, 2021
Over the shower caddy
keeps things organized
by
Verified Purchase
Oct 23, 2021
Great for our outdoor shower on cape we can power...
Great for our outdoor shower on cape we can power wash that too !
by
Oct 16, 2021
It doesn't fit my shower. The shower head pipe...
It doesn't fit my shower. The shower head pipe curves downward too soon. I have an inch thich of tile that ends below the shower head pipe, so that brings the carrier out an inch farther than normal on that shower head pipe. I could replace the shower head pipe with a longer one (before the bend) but if it breaks off or leaks in the wall, I am in trouble. I don't own the place. I'm a renter. But that is not the shower caddy's fault. Not sure what I am going to do.