I bought this for a shower with a smaller opening and it fell several times even after tightening it as much as I could. The tightening mechanism is very unreliable. I was finally able to get it to stay, we'll see for how long. I'd rather break it in half, but then I couldn't take it back.
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Response from ZHC_Customer_ExperienceSep 17, 2020
Hi Michael, thank you for taking the time to provide us with your feedback. We are sorry to hear that you have had difficulty with installing your tension shower rod. I'd like to let you know that the manufacturer does have a U.S.-based Customer Service department available to call Monday - Friday from 8:30 AM - 4:30 PM EST at 800-892-3986. Representatives are available to assist with step-by-step installation instructions and troubleshoot assembly issues. Also, if you believe you have received a defective rod, representatives will be able to assist in processing a claim for a replacement. We look forward to hearing from you. Thank you for your business.
Aug 15, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Aug 15, 2020
I bought these since I do not have any space...
I bought these since I do not have any space to hang up laundry after washing and/or drying. I put these up in the nearby doorways. They can handle quite a bit of clothes and are easy to remove and store when we have visitors.
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Verified Purchase
Aug 9, 2020
Rod would not maintain tension and fell down. We were unable to reassemble it. You can either sen...
Rod would not maintain tension and fell down. We were unable to reassemble it.
You can either send a replacement or provide a credit. Would you like us to return the rod?
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Response from ZHC_Customer_ExperienceSep 18, 2020
Hi, thank you for taking the time to provide us with your feedback. We are sorry to hear that you've had some issues with the tension mechanism of this shower rod. Please note, there is a short instructional video located to the left of the main product image on the product's Home Depot website page. We suggest taking a look to get a better visual understanding of how to install the rod. If you are still experiencing issues, please feel free to reach out to the manufacturer's U.S.-based Customer Service department Monday - Friday from 8:30 AM - 4:30 PM EST by calling 800-892-3986. Representatives are available to assist with step-by-step assembly instructions and troubleshoot specific problems as needed, as well as process claims for replacements. We look forward to hearing from you. Thank you for your business!
Aug 6, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Aug 5, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Aug 4, 2020
It is as described. Easy to install....
It is as described. Easy to install.
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Verified Purchase
Jul 30, 2020
great...
great
by
Verified Purchase
Jul 25, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Jul 20, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Jul 15, 2020
It works beautifully and looks great in the bathroom shower....
It works beautifully and looks great in the bathroom shower.
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Verified Purchase
Jul 14, 2020
Would work fine on Sheetrock. Eventually releases on smooth ceramic...
Would work fine on Sheetrock. Eventually releases on smooth ceramic tile no matter how tight it’s twisted. Nothing wrong with product itself, just not suitable for every application.
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Verified Purchase
Jul 2, 2020
Love it keeps my large living room cool.
Love it keeps my large living room cool.
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Verified Purchase
Recommended
Jul 1, 2020
We are using this in an armoire to hang clothes...
We are using this in an armoire to hang clothes on. It’s not staying in place so we’re trying to figure out a solution. It seems we can’t get it right enough to hold.
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Verified Purchase
Jun 24, 2020
fits and looks awesome
fits and looks awesome
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Verified Purchase
Recommended
Jun 24, 2020
Hard to release tension...
Hard to release tension
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Verified Purchase
Jun 24, 2020
wish Home Depot would carry this rod in other colors...
wish Home Depot would carry this rod in other colors like chrome and nickel.
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Verified Purchase
Jun 23, 2020
The reason I bought this is my wife, we just...
The reason I bought this is my wife, we just separated, is pillaging my home when I am at work. This is among the things she took along with the shower curtain. Not sure why. She did not unscrew the flanges that the shower curtain rested in. Home Depot had just two slightly different shower curtain rods. I almost bought the one that would not fit in the flanges, the ends being too big in diameter. I noticed the second shower curtain rod was smaller in diameter than the first. I bought it and it fit very nicely in the wall mounted flanges of the taken shower curtain and the same color. Now I just have to buy a shower cutain that beckons available women to take their clothes of and......This shower curtain did not come with mounting flanges and they are probably not needed. It screws into place. But the flanges are nice when you are hanging wet (heavy) laundry on them.
by
Verified Purchase
1 found this review helpful
Jun 17, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Jun 16, 2020
Easy to install and very sturdy
Easy to install and very sturdy
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Verified Purchase
Recommended
Jun 14, 2020
Is good
Is good
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Verified Purchase
Recommended
Jun 9, 2020
I can't believe that HD even sells shower rods that...
I can't believe that HD even sells shower rods that aren't rust-proof. If they aren't rust-proof, they become worthless within a year or two.