Customer Reviews for HDX Deluxe Flexible Swimming Pool and Spa Vacuum Head

We are sorry this item was not what you expected. Should you need additional instruction for usage please reach out to our Customer Service Department at 800-854-1492 or info@poolmaster.com

Thanks for your review! We're glad to hear that this flex vac is working well for you! Please check out the full line of pool care products by HDX right here on HomeDepot.com!

Thanks for your review! We're glad to see that you're satisfied with this flex vac's performance! Please check out the full line of pool care products by HDX right here on HomeDepot.com!

Thanks for your review, Steve! We agree - this vacuum head does an effective job quickly! Please let us know if there's anything we can to to improve your experience using it, however. We would love to make vacuuming a 5-star experience for you! You can reach us at (800) 854-1492, or info@Poolmaster.com

We're sorry to hear that you were unsatisfied with your Pro Flex Vacuum. Please contact us if there's any way we can help. Our phone number is (800) 854-1492, or you can email us at info@Poolmaster.com

Thank you for your review. We're happy to hear that the pool vac is working so well for you. Our hope is to make your pool maintenance time quick and easy.

Thank you for your review. We're glad to hear that you are satisfied with the construction of our gunite vac. You can check out our full line of HDX pool care products right here on Homedepot.com.

We appreciate your review and are glad you are satisfied with the quality of the new Pro Flex Vacuum head!
Sincerely,
Poolmaster, Inc.

Hi, Thanks for taking the time to rate this item. Algae is a tough task and probably will take multiple tools to conquer, including an algacide or lots of chlorine product. We recommend you run your pool filter for longer hours each day - or even 24 hours a day at first. This particular vacuum does work well on small debris and dirt from the bottom of the (gunite) pool, but as the debris is being sent right to your pool filter, it is also important to make sure your filter is clean by backwashing more frequently or taking it apart to clean the inside elements, which are likely full of algae. Assuming you have a hard surface gunite pool, in addition to the vacuum, you will need good pool brushes. For gunite pools, we recommend a Stainless Steel bristle or Stainless Steel/ Nylon combo bristle brush, especially for black algae. Of course NEVER use a stainless steel bristle on a vinyl liner pool! Hope these tips are helpful. Please don't hesitate to contact our Customer Service Dept. at 800-854-1492, Monday-Friday, 8:00 am-4:30 pm Pacific Time or e-mail us at info@poolmaster.com with further comments or questions! Sincerely, Poolmaster, Inc.