Customer Reviews for Hampton Bay Glenridge Falls 7-Piece Metal Rectangle Outdoor Dining Set in Putty

Hello Road, I am sorry to hear that this Glenridge Falls 7-Piece Set did not meet your needs. When we hear that our customer is not happy with the purchase or is encountering issues, we want to reach out to them and help resolve any issues at hand. Please note that our patio furniture is not waterproof it is water resistant and weather resistant. We recommend your cover the set with a waterproof protective cover when inclement weather is approaching or when not in use. You may also store it in a dry covered area to help protect it as this will help prevent any rusting or other weather related damages that can occur. Please contact us at (866) 602-1800 if you have any questions, concerns, or any other issues you would like us to address.

Hi Jayakrishnan, thank you for sharing your concerns with us. It is in our goal to provide you with products that meet high standards. It is apparent that you had experienced distress and frustration with the product. We will have one of our representatives contact you, so that we may hope to resolve this issue. Please accept our sincerest apologies for any of the inconveniences you had. If you have any questions, comments, or concerns, you can contact us at (866) 602-1800. We hope to have the opportunity to restore your faith in our products and serve you again to change your perception of our products.