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Customer Reviews for Hampton Bay Hampton 30 in. W x 12 in. D x 42 in. H Assembled Wall Kitchen Cabinet in Cognac

Internet #205359609

Model #KW3042-COG

Store SKU #1006516654

  • Get started sooner with online orders shipping in 1 day
  • Features 2 doors and 2 adjustable shelves
  • Hampton Cognac kitchen cabinets add a rich look to any design

Customer Reviews

  • 4
    out of 2,800 reviews
  • 75% recommend this product
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Showing 1-30 of 2,800 reviews
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  • Verified Purchase
Have had to reordered again multiple time as cabinets arrive damaged
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Response from Hampton Bay Customer CareApr 19, 2024
Your satisfaction is very important to us, and we completely understand your disappointment. Our Customer Care Team wants to do what we can to improve your experience. Please connect with us to discuss what you've seen further by contacting us at (888) 578-4009 or via email at homeproducts_cc@woodmark.com. Thank you so much for making us a part of your home, and we are eager to hear from you soon. HamptonBayRSI
  • Verified Purchase
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  • Verified Purchase
The cabinets were what we expected!
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Response from Hampton Bay Customer CareApr 19, 2024
What wonderful news! Thank you so much for letting us know you are happy with your new Hampton Bay cabinetry order. We appreciate your candid feedback, and we wish you nothing but happiness in your new space. HamptonBayRSI
  • Verified Purchase
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  • Verified Purchase
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  • Verified Purchase
I’ve had to order this 3 times because the first 2 came in damaged and I’m now waiting for order number 3.
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Response from Hampton Bay Customer CareApr 16, 2024
We are deeply sorry you experienced this with your Hampton Bay order. While you were able to get these parts reordered, we want to ensure you have all you need to create your dream space. Please know if you have additional concerns, your Customer Care Team is here for you. We can be reached at (888) 578-4009 or homeproducts_cc@woodmark.com to review your order further. Thank you for reaching out, and we hope to hear from you soon. HamptonBayRSI
  • Verified Purchase
Open the boxes at the store to make sure that they’re not damaged and that the quality is good. Don’t inspect the staff to help you load or give you any advice when it comes to cabinets. What you get and convenience you lose and quality and craftsmanship
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Response from Hampton Bay Customer CareApr 16, 2024
We hope you have all you need to complete your project. Thank you so much for sharing your feedback with us. If you have any issues with your purchase, your Customer Care Team is here to assist. We can be reached at (888) 578-4009 to review your options, and we hope to hear from you soon. HamptonBayRSI
  • Verified Purchase
Open the boxes at the store to make sure that they’re not damaged and that the quality is good. Don’t inspect the staff to help you load or give you any advice when it comes to cabinets. What you get and convenience you lose and quality and craftsmanship
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Response from Hampton Bay Customer CareApr 16, 2024
We are very sorry for the frustration. Please be sure to let our Customer Care Team know more about your concerns by connecting with us at (888) 578-4009 or emailing us at homeproducts_cc@woodmark.com. We appreciate as much information as we can to learn more about any difficulties. We look forward to working with you and hope to hear from you soon. HamptonBayRSI
  • Verified Purchase
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  • Verified Purchase
well it was about time that i finally got a undamaged cabinet. you damaged items upon delivery to the store cost me time and money with a customer. next time i will be more inclined to order elsewhere
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Response from Hampton Bay Customer CareApr 12, 2024
Don, we are sorry you've experienced this with your Hampton Bay purchase. We understand your frustration, and we ask that you please reach out to our Customer Care Team at (888) 578-4009 to discuss your project further. We apologize for the inconvenience this has caused in delaying your remodel, and we hope to hear from you soon. HamptonBayRSI
  • Verified Purchase
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  • Verified Purchase
Cabinet was damaged when I opened it and I had to return it. Has happened in 2 out of 3 online orders now.
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Response from Hampton Bay Customer CareApr 12, 2024
We appreciate you sharing this information with us. We are very sorry for the disappointment felt with your cabinetry experience. We hope that, after returning your order, you were able to find the best option to help get your project fully completed. Thank you for considering Hampton Bay, and please take care. HamptonBayRSI
  • Verified Purchase
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  • Verified Purchase
HOME DEPOT TOLD ME THEY WOULD APPLY A DISCOUNT BECAUSE THEY RAN LATE AND FAILED TO FOLLOW THRU!!!!
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Response from Hampton Bay Customer CareApr 11, 2024
We are sorry for the frustration you've experienced with your Hampton Bay purchase. We want to learn more about how we can assist, and ask that you please connect with our Customer Care Team at (888) 578-4009. Thank you for making us a part of your space, and please take care. HamptonBayRSI
  • Verified Purchase
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  • Verified Purchase
Shippment never arived!! and Home Depot has no idea where it is. Home Depot also seems not to care, now that they have my money. The Home Depot website says the product is late but on its way... but now estimate for a date nor tracking number. It was due April 2nd, today is April 9th. So, product and no word from Home Depot.
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Response from Hampton Bay Customer CareApr 8, 2024
We understand your frustration and are so sorry this happened to you. Please contact our Customer Care Team at homeproducts_cc@woodmark.com, or (888) 578-4009. We want to discuss what you have seen and review your touch-up options. Thank you for choosing Hampton Bay, and we are looking forward to working with you soon. HamptonBayRSI
  • Verified Purchase
The product NEVER ARRIVED. The Home Depot website just says, the shipping is running late. It was due to arrive on April 2nd... today is April 9th !!! still no product and no estimate on when it will arrive! My money seems to have arrived in Home Depot's bank on time, but Home Depot doesn't seem to care if I actually got my product or not... just that they got their money.
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Response from Hampton Bay Customer CareApr 9, 2024
Kevan, we are so sorry to hear this happened to you. Our Customer Care Team would like to do all we can to improve your Hampton Bay experience, and we ask that you please reach out to us at (888) 578-4009 to review your options. Again, we sincerely apologize for this, and we are eager to work with you soon. HamptonBayRSI
  • Verified Purchase
Cabinets were not handled very careful during shipment to the store and were damaged some (corners rounded off and one side panel loose). Had waited three weeks so installed anyways.
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Response from Hampton Bay Customer CareApr 5, 2024
We are very sorry for the issues you have had with your Hampton Bay cabinetry experience. We hope you now have everything needed to complete your project. We appreciate you making us a part of it, and please know if you have additional concerns we are available at
(888) 578-4009 or homeproducts_cc@woodmark.com. HamptonBayRSI
  • Verified Purchase
Showing 1-30 of 2,800 reviews

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