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Customer Reviews for Hampton Bay Hampton 30 in. W x 24 in. D x 34.5 in. H Assembled Drawer Base Kitchen Cabinet in Medium Oak with Full Extension Glides

Internet #301357991

Model #KDB30-MO

Store SKU #1007472950

  • Get started sooner with online orders shipping in 1 day
  • Features 3 drawers perfect for easy access to your pots and pans
  • Choose Hampton Medium Oak kitchen cabinets for a classic look

Customer Reviews

  • 3.7
    out of 480 reviews
  • 68% recommend this product
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Showing 1-30 of 480 reviews
Extremely disappointed!
Had I known how poor the quality was on this $470 dollar cabinet, I would have never ordered it!! Two of the drawer facias were broke off right where they screwed them to cabinet front...then the toe kick, which was just stapled on fell off. If I hadn't needed them installed right away I would have sent them back..my handy husband was able to glue the facias back together and hopefully they'll hold up. He also fixed the toe kick. Home Depot did refund a portion of the purchase price.
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Response from Hampton Bay Customer CareNov 17, 2023
Kathleen, we are so sorry you have experienced these issues. Please know our Customer Care Team is here for you and is eager to help where we can. We can be reached at (888) 578-4009 to discuss your options and review your concerns. We thank you for sharing your feedback, and we look forward to working with you. HamptonBayRSI
    Production Fail
    They had one job!!! to put it together correctly! UGH!!! I paid a lot of money and had to special order for this!
    by
    Response from Hampton Bay Customer CareOct 12, 2023
    Thank you so much for sharing this information with us. Please reach out to our Customer Care Team to discuss what you are seeing and review your options. You can contact us at (888) 578-4009 or homeproducts_cc@woodmark.com. We appreciate you making us a part of your project, and we hope to hear from you soon. HamptonBayRSI
      Perfect set of pot drawers
      I ordered this pot drawer cabinet to fit into a new space created during a partial kitchen remodel. I needed a cabinet that would match my current cabinetry and this was so close to a perfect match not money people would see the difference. It is sturdy. The drawers close quietly, do not slam, and they roll easily. Great quality for the price. Very easy install. I would definitely order again.
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      Response from Hampton Bay Customer CareSep 23, 2022
      And we definitely cannot thank you enough for sharing your feedback and photo! Your updated kitchen looks great, and we hope you continue to cherish your new space. HamptonBayRSI
      • Verified Purchase
      • Recommended
      1 found this review helpful
      Beautiful color and well made cabinet...
      Beautiful color and well made cabinet
      by
      Response from Hampton Bay Customer CareJul 1, 2022
      We could not agree more! Your new cabinet space looks beautiful, and we hope you cherish your durable cabinetry for a long time. HamptonBayRSI
      • Verified Purchase
      Well pleased
      I am well pleased. It has deep drawers to store large items. I used it for a coffee station to store my huge cofee cup and tea pot collection.
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      Response from Hampton Bay Customer CareApr 18, 2022
      We can certainly see why you are so happy with your new Hampton Bay cabinet! Thank you for sharing your feedback and photo, and we hope you enjoy making fresh coffee for many years to come. HamptonBayRSI
      • Verified Purchase
      • Recommended
      Horrible cabinet
      Ordered online & picked up in store. Got it home & unpacked it. Inspected & found multiple things wrong with it. Do not know how it passes QA inspection. All staples in wrong places, poking through faces of the drawers. Back panel was completely warped.
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      Response from Hampton Bay Customer CareDec 9, 2021
      We are very sorry for the issues you have encountered after unpacking your new Hampton Bay cabinet. Please contact our Customer Care Team right away to discuss what you are seeing further. We are available at (888) 578-4009 or homeproducts_cc@woodmark.com. Thank you for bringing this to our attention, and we hope to hear from you soon. HamptonBayRSI
        1 found this review helpful
        Fabulous Quality cabinetry
        This cabinet went beyond expectations! Quality, spacious & beautiful!
        by
        Response from Hampton Bay Customer CareSep 16, 2021
        We could not be happier to hear that! Thank you so much for making Hampton Bay your cabinetry choice, and we hope your cabinets continue to exceed your expectations. HamptonBayRSI
          • Recommended
          I like the product, but got badly damaged while being either transported to warehouse or while de...
          I like the product, but got badly damaged while being either transported to warehouse or while delivering. Very unhappy how it was handled. Did get some discount, but felt more should have been offered since I kept it and fixed it myself, otherwise it would have been thrown out.
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          Response from Hampton Bay Customer CareMar 12, 2021
          We are sincerely sorry for the damages you encountered. While it is great to know that you were able to work with your local Home Depot and move forward with your project, please keep in mind your purchase does come with a Limited Lifetime Warranty. Our Customer Care Team will be here for you at (888) 578-4009 or homeproducts_cc@woodmark.com if you have any future issues. We appreciate you making Hampton Bay your cabinetry choice, and we appreciate you sharing your feedback. HamptonBayRSI
          • Verified Purchase
          • Recommended
          For a construction grade cabinet these are attractive and reasonably...
          For a construction grade cabinet these are attractive and reasonably priced. Easy installation. Packaged well to prevent damage. I replaced a kitchen in a beach house with these and I am pleased.
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          Response from Hampton Bay Customer CareNov 4, 2020
          We could not be happier that you made Hampton Bay a part of your beach house kitchen project, Donald! We hope that you will cherish that newly updated space for a very long time, and we wish you nothing but happiness. Please have a great day! HamptonBayRSI
          • Verified Purchase
          1 found this review helpful
          We were very disappointed in the wood used, which looks more like oak than hickory....no knots. ...
          We were very disappointed in the wood used, which looks more like oak than hickory....no knots. Two of the drawers are sloppily mounted and need to be totally recounted....kind of a pain in the butt. The quality other than that is satisfactory for the price. We would have returned it because of the wood finish, but it took 2 weeks to come in and we couldn't wait again.
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          Response from Hampton Bay Customer CareApr 10, 2020
          We are sorry to hear of your disappointment. This Natural Hickory finish should provide with a rustic and beautiful finish, and we are sorry if that is not what you received. We hope that you were able to adjust your drawers as well, but if you need any assistance at all, your Hampton Bay Customer Care Team is here for you at (888) 578-4009 or by email at homeproducts_cc@woodmark.com. We hope that you are having a good day and appreciate you sharing your feedback. HamptonBayRSI
          • Verified Purchase
          1 found this review helpful
          I've been wanting this cabinet for a long time. It really updated my kitchen. It was everything ...
          I've been wanting this cabinet for a long time. It really updated my kitchen. It was everything I hope it would be.
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          Response from Hampton Bay Customer CareNov 26, 2019
          We are very happy your new cabinet was everything you hoped for! Thank you for choosing Hampton Bay and please have a fantastic day. HamptonBayRSI
          • Verified Purchase
          • Recommended
          1 found this review helpful
          Created a kitchen island with this and one other cabinet. Added a granite remnant and now have mo...
          Created a kitchen island with this and one other cabinet. Added a granite remnant and now have more space. Perfect size. Only thing I wish is it wasnt as hard to close the drawer, really have to push it hard for it to fully close. Still need to add hardware.Other than that great product. Came undamaged and fully assembled.
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          Response from Hampton Bay Customer CareNov 8, 2019
          We appreciate your feedback. We expect your completed product looks amazing, but we share that drawer frustration with you as the ball-bearing drawer glides should provide smooth operation and long lasting, durability. If you continue to experience an issue, please give our Hampton Bay Customer Care Team a call to discuss your options. We can be reached at (888) 578-4009 and look forward to helping in any way we can. HamptonBayRSI
          • Verified Purchase
          • Recommended
          4 found this review helpful
          This cabinet wasn’t too bad for the money. The bottom of the drawers are a bit flimsy, but they...
          This cabinet wasn’t too bad for the money. The bottom of the drawers are a bit flimsy, but they should be strong enough to hold pots and pans. I just wouldn’t overload them with heavy glassware. If you are handy you cold reinforce the bottoms fairly easily. I am replacing the slides with soft close, but the drawer sliders it came with were adequate. The back wall of the cabinet, where you would screw the cabinet into the wall, is thin and not very sturdy. It would probably break if your wall was too uneven or if you drove the screws in too tight. I mounted a 1x3 across the back and screwed through that into the wall. This added a lot of support and gave you something to screw a plywood top into also. I also added a 1x2 across the back of the top piece of oak facia. It flexed a bit too much for my liking, and gave another solid area to screw in the plywood topper. It's not an expensive all hardwood cabinet by any means, but after a few modifications, it should do the job fine.
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          Response from Hampton Bay Customer CareMar 12, 2019
          Hello - Thank you for your detailed and honest feedback of the Hampton Bay cabinets you purchased. We appreciate when our customers let us know how we can improve! We appreciate your insight and your purchase. HamptonBayRSI
            • Recommended
            8 found this review helpful
            The drawers are good size for pots and it provides lots of storage. However, it is not very sturd...
            The drawers are good size for pots and it provides lots of storage. However, it is not very sturdy and two of them were damaged on shipping to the local home depot. Upon install, one of the metal upper rails was not working correctly and had to be replaced. I have had these drawers for about a month. I also am not sure that the drawers will hold heavy pots and pans, so I will be careful not to put too much weight in them.
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            • Verified Purchase
            • Recommended
            2 found this review helpful
            The drawer bottoms are weak and can't hold much weight. The drawers aren't well built and the cabinet isn't square. Can't recommend anyone to purchase these
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            • Verified Purchase
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            • Verified Purchase
            The bottom drawer glider was a little off, so we had to take it off and put back on to fix it. The doors are also kind of hard to shut - the gliders seem stuck, they make some noise... but it is pretty and functional.
            by
            Response from Hampton Bay Customer CareMay 24, 2024
            We want to learn more about those drawer glides and door issues further, Kyle. Please contact us at (888) 578-4009 or homeproducts_cc@woodmark.com. We appreciate you choosing Hampton Bay and hope to hear from you soon. HamptonBayRSI
            • Verified Purchase
            The cabinet has a small crack in the frame and drawers don’t set correctly.
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            Response from Hampton Bay Customer CareMay 7, 2024
            We appreciate you sharing your feedback with us, Betty. Our Customer Care Team would like to do all we can to improve your Hampton Bay experience, and we ask that you please connect with us at (888) 578-4009 to review all your options. We are so sorry to hear you encountered this with your purchase, and we are eager to work with you soon. HamptonBayRSI
            • Verified Purchase
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            • Verified Purchase
            This is my 4th time having ton reorder this cabinet as it arrives DAMAGED along with 3 other cabinets/pantry. Disappointed
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            Response from Hampton Bay Customer CareApr 19, 2024
            Thank you so much for sharing this information with us. We are so sorry this has happened to you, and we want to do all we can to ensure you get all you need to complete your space. Please connect with our Customer Care Team at (888) 578-4009 to review your options. Again we sincerely apologize for this, and we hope to work with you soon. HamptonBayRSI
            • Verified Purchase
            You need to have better quality control Over your product I had to reorder this item three times
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            Response from Hampton Bay Customer CareApr 11, 2024
            We are deeply sorry you experienced this with your Hampton Bay order. While you were able to get a replacement for your cabinetry, we want to ensure you have all you need for your space. We ask that you please connect with our Hampton Bay Customer Care Team at (888) 578-4009. Thank you for reaching out, and we wish you nothing but the best. HamptonBayRSI
            • Verified Purchase
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            • Verified Purchase
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            • Verified Purchase
            The delivery went well. The cabinet was in good shape and not damaged. However, the cabinet was poorly put together.. The top drawer was very crooked from side to side. It also does not slide well, and binds when the drawer is pulled out. I had to disassemble the cabinet and move the track on the right side up. That helped even out the cabinet face from side to side, but the drawer still does not slide well and binds. I will have to keep working on it until I put the counter top on. Disappointed on the quality, that problem should have been caught at the factory as it was obviously visible.
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            Response from Hampton Bay Customer CareApr 11, 2024
            We understand your disappointment and are terribly sorry you had to encounter this upon receiving your Hampton Bay order. Our Customer Care Team is here to help with your Limited Lifetime Warranty options and can be reached at (888) 578-4009 or homeproducts_cc@woodmark.com. We are eager to work with you in correcting the issues you've seen and hope to hear from you soon. HamptonBayRSI
            • Verified Purchase
            Showing 1-30 of 480 reviews

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