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Customer Reviews for Hampton Bay Hampton 36 in. W x 24 in. D x 34.5 in. H Assembled Sink Base Kitchen Cabinet in Cognac

Internet #100586516

Model #KSB36-COG

Store SKU #652568

  • Get started sooner with online orders shipping in 1 day
  • Features 2 doors with open interior to accommodate sink plumbing
  • Hampton Cognac kitchen cabinets add a rich look to any design

Customer Reviews

  • 4
    out of 892 reviews
  • 72% recommend this product
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Showing 1-30 of 892 reviews
Upon opening, we saw the item was damaged. The staples that were used to assemble the unit are poking through several surfaces. I had to travel far to pick this unit up from a non local home depot. When I tried to get a discount from my local home depot they told me I had to return to the store of origin to obtain the discount. I can't travel 100 miles to ask for a discount! My customer is not happy and this reflects badly on me. Home depot may be losing a contractor over this.
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Response from Hampton Bay Customer CareMar 7, 2024
We sincerely apologize for the frustrating experience you have had. We understand the disappointment and want to do all we can to ensure you and your customer are happy with this Hampton Bay cabinet. Please reach out to our Customer Care Team at (888) 578-4009 or homeproducts_cc@woodmark.com so we can discuss your options. We appreciate your candid feedback, and please take care. HamptonBayRSI
  • Verified Purchase
Poor quality - arrived damaged
Of the 5 cabinets we ordered - 3 of them arrived significantly damaged. We scheduled the granite install through Home Depot, who charges $250 penalty if you move the appointment but they sent most of our cabinets damaged. It was going to take at least another week to get them ordered and delivered as replacements. Huge mess delayed the project, hassle to have them replaced. Constructed of low quality particle board.
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Response from Hampton Bay Customer CareDec 21, 2023
Thank you for sharing your feedback and for choosing Hampton Bay. We want to discuss this further and review your Limited Lifetime Warranty options. Please contact our Customer Care Team at (888) 578-4009 or homeproducts_cc@woodmark.com. HamptonBayRSI
    1 found this review helpful
    I open the box and it’s a base cabinet with a drawer .
    I open the box that says 36 inch sink base cabinet and there’s a drawer in it. No way to install a sink.
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    Response from Hampton Bay Customer CareSep 6, 2023
    Thank you so much for submitting this feedback to us, Paul. We are so sorry you encountered this issue, and we would love to learn more about what you saw so we can provide additional assistance. We ask that you please reach out to our Customer Care Team at (888) 578-4009. We appreciate your purchase, and we hope to work with you soon. HamptonBayRSI
      2 found this review helpful
      Very poor quality, came with damage and was a total waste of money!
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      Response from Hampton Bay Customer CareJul 24, 2023
      Thank you for leaving this review on your new Hampton Bay cabinetry. We are so sorry you had to go through this difficult time, and we are happy to assist with resolving what you are experiencing. Please connect with us at (888) 578-4009 or homeproducts_cc@woodmark.com. We are eager to help and hope to hear from you soon. HamptonBayRSI
      • Verified Purchase
      1 found this review helpful
      Good value/ Good price
      As a landlord and flippers, we are always looking for good quality at a good price. We have done seven kitchens using these cabinets. They are reasonably priced, good value, and generally easy to get. They hold up well to the wear and tear of rental service and present well in our flips. They fit our needs extremely well and we highly recommend them. Jubilee Property Solutions, Llc.
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      Response from Hampton Bay Customer CareNov 8, 2022
      We are sincerely so grateful you continue to select Hampton Bay for your projects! Thank you for sharing this photo of one of the beautiful kitchens you created. We wish you nothing but success on your next cabinetry adventure! HamptonBayRSI
        • Recommended
        1 found this review helpful
        High Quality Stock Cabinet
        These cabinets have solid wood doors and faceframes and are very beautiful. We chose solid butcherblock countertops for complete harmony. We also used the all-in-one sink/faucet/drain connections with grid.
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        Response from Hampton Bay Customer CareMay 9, 2022
        You truly have created a very beautiful kitchen space! Thank you so much for sharing your feedback and photos. It is clear to see that this will be an area you enjoy stepping foot in for a long time! HamptonBayRSI
          • Recommended
          1 found this review helpful
          Nice vanities
          I got two of these for a workspace in my arts and crafts room.
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          Response from Hampton Bay Customer CareNov 11, 2021
          Thank you so much for selecting Hampton Bay as the cabinetry choice for your arts and crafts room! Please enjoy your updated workspace, and we wish you nothing but the best in creating new pieces of art. HamptonBayRSI
          • Verified Purchase
          • Recommended
          Came defective...
          Came defective
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          Response from Hampton Bay Customer CareAug 16, 2021
          We are sincerely sorry your Hampton Bay cabinet arrived with a defect. To learn more about this, our Customer Care Team would like to work with you directly. Please email us at homeproducts_cc@woodmark.com and include any helpful photos you may have. We hope to hear from you soon, and we thank you for your review. HamptonBayRSI
            2 found this review helpful
            Did my whole kitchen renovation using these cabinets i love them
            Did my whole kitchen renovation using these cabinets i love them
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            Response from Hampton Bay Customer CareAug 3, 2021
            And we love that you made our Hampton Bay cabinetry a part of your kitchen renovation project! Thank you for sharing your feedback, and we hope you have a great rest of your day. HamptonBayRSI
            • Verified Purchase
            • Recommended
            Junk...
            Junk
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            Response from Hampton Bay Customer CareJul 22, 2021
            We are very sorry for the disappointment felt. Please know your Hampton Bay Customer Care Team is here for you at (888) 578-4009 or homeproducts_cc@woodmark.com. We can discuss any Limited Lifetime Warranty issues or concerns you have and review all of your options. Thank you for selecting us to be a part of your project, and we hope to assist you in making it as close to perfect as possible. HamptonBayRSI
            • Verified Purchase
            1 found this review helpful
            The cabinets are wonderful! Very nice with plenty of room. Love, Love, Love, there is no middle b...
            The cabinets are wonderful! Very nice with plenty of room. Love, Love, Love, there is no middle bar. For the 30" base cabinet, the single drawer is nice and large, but think it would be better with two drawers as an option instead of one single large drawer.
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            Response from Hampton Bay Customer CareJun 8, 2021
            We appreciate your sharing your feedback and thoughts! While your 30" cabinet did not have that second drawer, please be sure to view model number KADRTA30 here on HomeDepot.com. This interior pull-out drawer may be just the thing you are looking for. We again thank you for your review, and we hope you love your new Hampton Bay cabinetry for a very long time. HamptonBayRSI
            • Verified Purchase
            • Recommended
            1 found this review helpful
            laundry room cabinets
            Like everyone else has already stated. These arent top quality cabinets. They are stapled or glued but they are very roomy and perfect for my laundry room where they wont get a lot of wear and tear. I really like how they turned out
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            Response from Hampton Bay Customer CareMay 5, 2021
            And we really like to hear that you do, Amber. Thank you for making Hampton Bay a part of your laundry room, and please enjoy your new cabinet space for many years to come! HamptonBayRSI
              • Recommended
              3 found this review helpful
              Its was easy to assemble...
              Its was easy to assemble
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              Response from Hampton Bay Customer CareApr 6, 2021
              That is great to hear! Thank you so much for your review and for adding Hampton Bay to your project. Please have a wonderful day! HamptonBayRSI
              • Verified Purchase
              Looks really good...
              Looks really good
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              Response from Hampton Bay Customer CareDec 18, 2020
              We love that Hampton Satin White too, Anna! Thank you for your review and for choosing Hampton Bay. Please have a great day! HamptonBayRSI
              • Verified Purchase
              Great quality and in house selection at Home Depot. These hickory cabinets blended very nice with...
              Great quality and in house selection at Home Depot. These hickory cabinets blended very nice with my figured maple walls and retro style appliances as well as my black walnut slab and butcher block countertop.
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              Response from Hampton Bay Customer CareAug 10, 2020
              We really enjoy that Natural Hickory finish as well! Thank you so much for making these cabinets a part of your home, and we hope that you have a wonderful rest of your day. HamptonBayRSI
              • Verified Purchase
              • Recommended
              2 found this review helpful
              SAD WIFE AND MONEY NOT WELL SPENT
              These will not last forever so know that when purchasing. I'm reviewing the white Hampton Bay Satin White but for some reason Home Depots site brings me to review the COGNAC RED cabinets. These look beautiful and I love the look of my new kitchen... BUT...the side of this cabinet needed to be re-stapled as it literally fell off the side when we opened the box. There is no way these will last. Again while this picture shows a beautiful almost complete kitchen this line is very low quality. Every cabinet in this kitchen that you see (and you aren't seeing the entire kitchen) had problems. This is the specific review for the sink base. I will be adding this picture and a specific review to each cabinet we purchased as each cabinet had its own issues. Please spend a little more on better cabinets as this one will cause a lot of frustration and money wasted and a crying wife.
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              Response from Hampton Bay Customer CareAug 18, 2020
              We are so deeply sorry for the disappointment you both have had with not just this cabinet, but your complete experience, Tammy. Our KCMA-certified construction uses a combination of pocket-screwed joints, encapsulated panels, strong adhesives, and those industrial staples for a finished result that is meant to last for years, and we stand behind it with our Limited Lifetime Warranty. We apologize for the damage to your Sink Base and that work needed to repair it prior to your install. That difficulty is never to be expected. We know that there are other concerns as you consider your kitchen, and we want to help give you assurance going forward. Our Hampton Bay Customer Care Team is available at (888) 578-4009 and at homeproducts_cc@woodmark.com to learn more about those concerns and work with you through every option available to improve your experience now and well into the future. Your choice to make us a part of your project is very important to us, Tammy. Thank you for sharing your story and your home with us. We hope to speak with you very soon. HamptonBayRSI
                7 found this review helpful
                My kitchen needed an upgrade. This sink base kitchen cabinet was perfect. Strong and sturdy. I re...
                My kitchen needed an upgrade. This sink base kitchen cabinet was perfect. Strong and sturdy. I recommend this product.
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                Response from Hampton Bay Customer CareAug 3, 2020
                Thank you so much for your feedback and for the recommendations! We hope that you enjoy your new kitchen cabinet space for many years to come, and we are so happy that you made Hampton Bay a part of it. HamptonBayRSI
                • Verified Purchase
                • Recommended
                1 found this review helpful
                The sink cabinet was ready made, looks great, and easy to install. The cabinet was combined with...
                The sink cabinet was ready made, looks great, and easy to install. The cabinet was combined with 4 other pieces to update the kitchen and looked beautiful.
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                Response from Hampton Bay Customer CareJul 13, 2020
                Thank you for sharing this with us, Kat! We are thrilled to hear that you did not have any issues installing your sink cabinet. We hope that it will get plenty of use, and we appreciate you choosing Hampton Bay for your project! HamptonBayRSI
                • Verified Purchase
                • Recommended
                2 found this review helpful
                Unfortunate that we have so many issues
                Uneven finishes, missed stain and finish on faces, all doors had to be aligned, extra holes around hinges, inconsistencies in sizes made alignment impossible. Had to shoot for alignment on the bottom and will have to trim with corner molding to cover. Many of the cabinets had finish rubbed off or missed. We will have to touch up with a touch-up product that we now must purchase. The laminated finish on the sides of the cabinets does not wrap around and on many cabinets was flaking off. This includes a double oven with top piese the joint must be trimmed to cover the missing laminate.This makes for difficult installation and extra trim work. the backs of the cabinets are standard MDF that are lap joints. They are stapled but not glued and many staples miss the mark. Drawer hinges are functional but inconsistent. One drawer is tight and requires force while the next slides easily. in total 14 cabinets, not a single one is without blemish. We are not pleased as many of these issues don't show up until they are being installed. Our kitchen will beautiful but is requiring extra work and expenses to make it that way
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                Response from Hampton Bay Customer CareJul 7, 2020
                We are so very sorry for the many issues you have seen throughout your order, Gary. The additional work you plan on taking on to correct these problems should not be expected, and we share your disappointment. The Hampton Bay Customer Care Team wants to help improve your experience in every way we can. From guiding you on possible hinge adjustments to sending out any replacements doors or parts you may need, we want to work with you to make this better. Should you have to reorder a cabinet, the team at your closest Home Depot location will also be able to walk you through those steps per their Return Policy. For us, though, we are available at (888) 578-4009 or homeproducts_cc@woodmark.com and look forward to speaking with you. When you reach out, please reference your review along with any identifying information you have such as model numbers, so we can best know where the issues are present. Again, we apologize for this difficulty and we thank you for giving us an opportunity to help. HamptonBayRSI
                • DIY
                4 found this review helpful
                Good product, well made, at a reasonable price. Online Ordering and Curbside Pick-up was flawless.
                Good product, well made, at a reasonable price. Online Ordering and Curbside Pick-up was flawless.
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                Response from Hampton Bay Customer CareJun 29, 2020
                We appreciate your kind feedback, and are happy to hear that everything from ordering to picking up was simple and easy. We hope that you will enjoy your cabinetry for many years, and thank you for making Hampton Bay a part of your space! HamptonBayRSI
                • Verified Purchase
                • Recommended
                3 found this review helpful
                I rated it 3 stars becsuse the doors were badly off balance, giving me a headache to fix them. Al...
                I rated it 3 stars becsuse the doors were badly off balance, giving me a headache to fix them. Also, the bottom of this cabinet was about 3/4" higher than my other cabinets. Im glad i had not thrown away the other one, for I cut off a piece of wood from that one and added it to the bottom of this new one, so that it matched the others. Also, the kicktoe area, as you may imagine, was also a problem. I had to cut a 3/4" thick piece of wood and attach it to this area, so that it could be at the same horizontal line level as the rest of the other cabinets. The color was slightly darker than my other ones, but i"ll just re-stain them.
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                Response from Hampton Bay Customer CareJun 17, 2020
                We are glad you shard your story with us and we sincerely apologize for any additional work that was needed. We understand the difficulties this created for you and are sorry for the unnecessary frustration. Although you corrected the problems with the cabinet, we want to be sure there are no other outstanding issues. If there are any lingering concerns, please contact us by phone (888) 578-4009 or email at homeproducts_cc@woodmark.com. Should you reconsider and wish to reorder the complete cabinet, the team at your local Home Depot is available to help review those options and the next steps per their return policies. It is our sincerest hope that you enjoy your finished project for a long time, and we truly appreciate your letting us be a part of it. HamptonBayRSI
                • Verified Purchase
                • Recommended
                2 found this review helpful
                Very base cabinet. Easy to damage when installing. Material is blah. I ordered because my new tow...
                Very base cabinet. Easy to damage when installing. Material is blah. I ordered because my new townhouse has these cabinets and I’m not ready to get all new cabinets; but wanted a smaller sink.
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                Response from Hampton Bay Customer CareJun 5, 2020
                Thank you for sharing your story with us and congratulations on your new home. We are certainly sorry to learn of any damages that occurred while you were installing your new sink base. Feedback such as yours is important and we hope you will find assurance in knowing the cabinet’s box is constructed using Furniture Board with pocket screwed joints and encapsulated panels for durability and added strength that is superior to industry standards, all backed by a Limited Lifetime Warranty.
                Should you have any remaining concerns or future warranty issues, your Hampton Bay Customer Care Team is here for you. We may be reached by phone at (888) 578-4009 or by email at homeproducts_cc@woodmark.com, and we appreciate your choosing us to be a part of your home. HamptonBayRSI
                • Verified Purchase
                • Recommended
                1 found this review helpful
                I am so happy with the way it all came together, I was done with this install in no time at all. ...
                I am so happy with the way it all came together, I was done with this install in no time at all. Easy to install cabinets but had the pro's install the granite counter top.
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                Response from Hampton Bay Customer CareMay 8, 2020
                That is just wonderful to hear, Joe! An easy install is always a plus within any project, and we are thank you for making us aware of yours. Please enjoy your new Hampton Bay cabinet space and have a great day. HamptonBayRSI
                  • Recommended
                  1 found this review helpful
                  Cabinets met my expectations ...
                  Cabinets met my expectations
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                  Response from Hampton Bay Customer CareApr 17, 2020
                  We are glad to hear that, Elaine. Thank you for choosing Hampton Bay to be a part of your project, and please have a great day. HamptonBayRSI
                  • Verified Purchase
                  1 found this review helpful
                  For the price they look great. They aren't top of the line, but the price reflects that.
                  For the price they look great. They aren't top of the line, but the price reflects that.
                  by
                  Response from Hampton Bay Customer CareMar 12, 2020
                  Thank you for sharing your feedback, Jean. We are confident the cabinet construction should prove be a long-lasting option for your space. We wish you all the best in fully completing your project, and we appreciate your decision to add Hampton Bay to it. HamptonBayRSI
                  • Verified Purchase
                  • Recommended
                  1 found this review helpful
                  Purchase 15 cabinets Not all cabinets were square Floor of cabinet not set properly Poorly built ...
                  Purchase 15 cabinets Not all cabinets were square Floor of cabinet not set properly Poorly built Poorly glued Gouges in fronts Toe kicked not stapled on one side Dripped paint Bad quality N they were not cheap cost wise But next level up from a different supplier It
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                  Response from Hampton Bay Customer CareJan 6, 2020
                  We are very sorry for the issues you have experienced with your Hampton Bay cabinets. If you have not already, we hope you can soon discuss what you are seeing with your local Home Depot in order to return, exchange or replace items you need so that you can quickly complete your project. We wish you all best and hope that you are having a good day. HamptonBayRSI
                    4 found this review helpful
                    Be aware there are some design flaws that take some creativity to get around. If installing a to...
                    Be aware there are some design flaws that take some creativity to get around. If installing a top there may not be clearance for upper drawer to open. From top of drawer or front on sink unit there is only 1/4" and most tops hang down more than that, my ORA edge drops 3/4" see the picture. The designers need to check the compatibility of their designs in real world use.
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                    Response from Hampton Bay Customer CareOct 25, 2019
                    Thank you for providing feedback and including the pictures you mentioned in your review. This sink base cabinet does have a 5/16” space between the false drawer front and the top of the cabinet frame. A top with a wrap of this amount or less should then be considered for use in combination with this design. Each top manufacturer, though, may have recommendations that may help. Please be sure to review and discuss the installation requirements provided by the counter-top manufacturer. We hope this may give you a finished result that is just what you envisioned and thank you for choosing Hampton Bay. HamptonBayRSI
                      • Recommended
                      Quality seems to be very good for the price. Time will tell if the finish stands up to normal use.
                      Quality seems to be very good for the price. Time will tell if the finish stands up to normal use.
                      by
                      Response from Hampton Bay Customer CareAug 1, 2019
                      Hello Rickcad - We are glad to hear that you are pleased with your purchase of Hampton Bay cabinetry. We take all customer reviews very seriously as they help us to be continually improving. Thank you for your feedback and your purchase. HamptonBayRSI
                      • DIY
                      • Verified Purchase
                      • Recommended
                      2 found this review helpful
                      7 years old
                      I purchased these cabinets over 7 years ago. They came in great shape and easy for my husband and Son to install. We did put Granite countertops. They have held up great. No problems and no regrets. The finish has warn slightly in spots due to the fact i didnt install knobs or handles. Very happy all these ye a's rs later.
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                        • Recommended
                        1 found this review helpful
                        Great product increased the value of my home instantly Excellent fit kitchen Sink cabinet goes gr...
                        Great product increased the value of my home instantly Excellent fit kitchen Sink cabinet goes great with home depot counter top I had the product approximately two months Product meets exceeds my expectations. Looks just as good or better in my kitchen
                        by
                        • Verified Purchase
                        • Recommended
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