Customer Reviews for Hampton Bay Shaker 18 in. W x 12 in. D x 30 in. H Assembled Wall Kitchen Cabinet in Dove Gray

Warning, do not buy. Quality of cabinets are extremely poor, we installed a wall of cabinets and felt it was not worth it to return them. My husband had to reinforce them. Spent a lot of time fixing them. It’s a good thing he is experienced in construction. Paint is splotchy, some cabinet came cracked in some areas. We should have never bought these and should have invested in ones that are a much better quality. In total we spent $4,000., a huge mistake on our part!

Very poorly made cabinets damaged corners and sides.

I went with these since they said it was a week wait. My first shipment to the store 4 weeks later all cabinets damaged. Second attempt 2 weeks later total of 6 weeks they're still damaged. Most of the damage is in places that won't been seen. The backs of the wall cabinets are 3/8's not that strong. I'd rather pay more for cabinets that will last and not arrive damaged. Since they were "custom" ordered there's a 20% restocking fee to return.

I was finally able to get the correct one to match the other cabinets I had purchased. The local store on Seneca in Eugene was very good about returns. It's a shame the pictures weren't better online so I could have ordered the correct ones the first time.

Ordered cabinets 3 different times and arrived to store damaged each time. The quality appeared good but the way they are shipped are poor. Would not order again!!

Poor packaging left flaws in cabinet

The cabinets worked great for built in shelving

Definitely don’t recommend any of these cabinets. For multiple reasons. They either come damaged or wrong cabinet all together. First order was 12 cabinets and we had to send 9 back because they were damaged. And we ended up having to keep an additional damaged one because no one could tell us when it would be back in stock. One cabinet we had to return EIGHT TIMES because it was damaged every time. We had an incomplete kitchen for 7 months. Definitely don’t rely on the estimated shipping times. Kitchen looked nice once they were all installed, but it was short lived since one of the doors literally just fell off one morning. Had to reorder a whole new cabinet because the mdf wouldn’t even hold a screw. We’ve had the complete kitchen for maybe 5 months.

NONE of the wall cabinets are finished with the same color as the outside, so that when they are hung you see the brown laminate. Who does that? When you hang cabinets on the wall you will see the underside. It doesn't not make any sense that they do not come pre-finished in the same color. To fix this, prep the area with a light sanding, prime it well with KILZ or another good primer, and then paint.

NONE of the wall cabinets are finished with the same color as the outside, so that when they are hung you see the brown laminate. Who does that? When you hang cabinets on the wall you will see the underside. It doesn't not make any sense that they do not come pre-finished in the same color. To fix this, prep the area with a light sanding, prime it well with KILZ or another good primer, and then paint.

The bottom of the cabinet was damanged. It was delivered that way.

The 36" cabinet was perfect. The 42" was not. When we were installing we noticed some damage on the underside on on edge. It was goingbto be in a corner, so we weren't concerned. Once it was on the wall we could see additional damage underneath. Additionally, the doors are mounted such that we cannot get them level, one of the door mouning screws punches through the frame but is hidden by the door, and there were no rubber bumpers on the doors - they are on all corners of the doors on the 36" cabinet. We really wish we had inspected closer before getting our work undetway.

second time they sended wrong item and the last one i received to day i took of and bring my unit when it opened i do not beleive broken i am 68 years old again i very diffucult put the my car with my wife so why why why i am a customer i do not to do anything wrong please do that favor for new one i do not want yo pay i am very tried let me do that 😔😔😔😔😔

Easy to hang, good looking. Just what I needed in my closet. Delivered on time in good condition. Met my expectations.