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Customer Reviews for Hampton Bay Shaker Assembled 21x36x12 in. Wall Kitchen Cabinet in Dove Gray

Internet #301448370

Model #KW2136-SDV

Store SKU #1005558483

  • Get started sooner with online orders shipping in 1 day
  • Features 1 reversible door and 2 adjustable shelves
  • Shaker Dove Gray kitchen cabinets add a modern look to any design

Customer Reviews

  • 3.6
    out of 1,804 reviews
  • 61% recommend this product
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Showing 1-30 of 1,804 reviews
Purchased these cabinets for storage in my garage. They went up without a hitch and none of them...
Purchased these cabinets for storage in my garage. They went up without a hitch and none of them were damaged. I plan to purchase more of these same cabinets.
by
Response from Hampton Bay Customer CareDec 29, 2020
And we look forward to your next purchase, Ken! Thank you so much for making Hampton Bay a part of your storage project in your garage, and we wish you nothing but success as you continue to add to it. HamptonBayRSI
  • Verified Purchase
  • Recommended
1 found this review helpful
Dirty hand prints on white finish. Rough edges and corners
Dirty hand prints on white finish. Rough edges and corners
by
Response from Hampton Bay Customer CareDec 23, 2020
We are sorry for those issues, and we want to learn more about what you are seeing. Please email our Customer Care Team at homeproducts_cc@woodmark.com so that we may. We look forward to working with you, and we hope to hear from you soon. HamptonBayRSI
  • Verified Purchase
  • Recommended
1 found this review helpful
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Response from Hampton Bay Customer CareDec 15, 2020
We are happy to know this cabinet was what you hoped for! Thank you for choosing Hampton Bay for your project. HamptonBayRSI
  • Verified Purchase
2 found this review helpful
Average quality cabinet- easy to install w/o problem....
Average quality cabinet- easy to install w/o problem.
by
Response from Hampton Bay Customer CareNov 19, 2020
We are so happy to hear that you were able to install your new Hampton Bay cabinet without an issue, Jon. Please enjoy your updated space, and have a great rest of your day. HamptonBayRSI
  • Verified Purchase
Fell - apart
The cabinet fell to the floor, broke apart, and one hinge ripped out of the door. It fell 30 inches.
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Response from Hampton Bay Customer CareNov 19, 2020
We are sincerely sorry for the issues you had with your Hampton Bay cabinet, Mark. Please reach out to your local Home Depot to quickly discuss what you experienced. Our Customer Care Team is also available at (888) 578-4009 or homeproducts_cc@woodmark.com to review your options. We hope that you soon have everything you need for your project, and we wish you nothing but success moving forward. HamptonBayRSI
  • DIY
7 found this review helpful
Product sucks and is a cheap material. Frame is falling apart. Quality control department is horr...
Product sucks and is a cheap material. Frame is falling apart. Quality control department is horrible.
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Response from Hampton Bay Customer CareNov 19, 2020
We apologize for the concern felt with your new Hampton Bay cabinetry. Please be sure to reach out to our Customer Care Team to discuss these and then review your options moving forward. You can reach us at (888) 578-4009 or homeproducts_cc@woodmark.com. We want only the best for your project, and we will do all that we can to be sure that is exactly what you get. HamptonBayRSI
  • DIY
4 found this review helpful
Waste of time and money
Ordered 3 cabinets. Two of the cabinets are complete garbage. I’ve bought other brands of cheap cabinets before, these are the worst made cabinets by far. If theye used any glue i couldnt see it. Dont waste your time!
by
    • Recommended
    11 found this review helpful
    Ordered three of these cabinets for my laundry room. They look great.
    Ordered three of these cabinets for my laundry room. They look great.
    by
    Response from Hampton Bay Customer CareSep 1, 2020
    These are the perfect storage solution, and it is great to hear that these were a good fit for your Laundry Room. Thank you for your kind feedback and for choosing Hampton Bay to be a part of this project. HamptonBayRSI
    • Verified Purchase
    • Recommended
    1 found this review helpful
    Used as a base for built-in bookshelves. Very happy with...
    Used as a base for built-in bookshelves. Very happy with the cabinet.
    by
    Response from Hampton Bay Customer CareAug 28, 2020
    And we are very happy to know that you are, Jeff! Thank you so much for making Hampton Bay a part of your bookshelf project, and we hope that you cherish it for a long time. HamptonBayRSI
    • Verified Purchase
    2 found this review helpful
    Rating provided by a verified purchaser...
    Rating provided by a verified purchaser
    by
    Response from Hampton Bay Customer CareAug 17, 2020
    Thank you for sharing your feedback! Please have a great day and enjoy your new Hampton Bay cabinet. HamptonBayRSI
    • Verified Purchase
    2 found this review helpful
    These cabinets are cheap pieces of crap. Door on one we received is bowed/warped. Others doors do...
    These cabinets are cheap pieces of crap. Door on one we received is bowed/warped. Others doors don't line up well either. "You get what you pay for"
    by
    Response from Hampton Bay Customer CareAug 17, 2020
    We sincerely apologize for the difficulty you are experiencing with your cabinet doors. Our Customer Care Team wants to ease these frustrations by working with you directly and reviewing your options to improve what you are seeing. Our hinges offer a degree of adjust-ability that can fine-tune their alignment, and we can also replace doors that show bowing as part of your Limited Lifetime Warranty. You can contact us by phone at (888) 578-4009 or by email at homeproducts_cc@woodmark.com. We are eager to help you get the project result you envisioned, and we hope to hear from you soon. HamptonBayRSI
      5 found this review helpful
      Someone at the factory was asleep on the job - this cabinet had the shelve holes drilled in the w...
      Someone at the factory was asleep on the job - this cabinet had the shelve holes drilled in the wrong place - see picture below. The shelve does not reach this far out and does not set properly. This was for a laundry room so I just re-drilled the holes to proper location. Not impressed but the price was reasonable compared to what else is out there...
      by
      Response from Hampton Bay Customer CareAug 3, 2020
      We want you to be impressed not just with the value, but the quality of our cabinetry and we are so sorry for this disappointing error in the construction of your cabinet. While a re-order would be the surest solution to resolve this, we understand your decision to correct the drilling yourself. No matter where your cabinet goes, though, we want you to be happy with it. With that in mind, should you reconsider, the team at your nearest Home Depot can assist you with that return per their Return Policy. The online product listing can also help confirm if the cabinet is in stock at locations in your area so you can be sure to have a new one quickly on hand. Also, if there are any other questions, concerns, or warranty needs, the Hampton Bay Customer Care Team is here for you at (888) 578-4009 or homeproducts_cc@woodmark.com to help in every way we can. Again, we apologize for this difficulty and thank you for choosing us for your project needs. HamptonBayRSI
        • Recommended
        2 found this review helpful
        Awesome quality and product is very easy to work with...
        Awesome quality and product is very easy to work with
        by
        Response from Hampton Bay Customer CareJul 24, 2020
        We cannot thank you enough for your great feedback! Please continue to enjoy your new Hampton Bay cabinetry, and have a wonderful day. HamptonBayRSI
        • Verified Purchase
        1 found this review helpful
        Thank you very much.
        Thank you very much.
        by
        Response from Hampton Bay Customer CareJul 24, 2020
        Thank you for your review! We hope that you enjoy your new Hampton Bay cabinet for a very long time. Please have a great day! HamptonBayRSI
        • Verified Purchase
        • Recommended
        1 found this review helpful
        Finishing on the cabinets are quite durable the construction is sound only thing missing is a s...
        Finishing on the cabinets are quite durable the construction is sound only thing missing is a soft close mechanism .
        by
        Response from Hampton Bay Customer CareJul 22, 2020
        We are so glad to hear that you enjoy your cabinets, Jason. While there is no soft-close functionality, we do hope that the smooth operation of both glides and hinges brings you happiness. We wish you nothing but the best, and we thank you for choosing Hampton Bay. HamptonBayRSI
        • Verified Purchase
        • Recommended
        1 found this review helpful
        The cabinets were packaged very well - no damage. Very sturdy for inexpensive cabinets. Great for...
        The cabinets were packaged very well - no damage. Very sturdy for inexpensive cabinets. Great for a laundry room. Easy to install.
        by
        Response from Hampton Bay Customer CareJul 6, 2020
        Thank you so much for making Hampton Bay a part of your laundry room project, Tom. We hope that you get many, many years of enjoyment with your newly updated space! Please have a great day and take care. HamptonBayRSI
        • Verified Purchase
        • Recommended
        2 found this review helpful
        I am typically not a person that leaves a review...
        I am typically not a person that leaves a review but I’ve never been so disappointed and upset in my entire life.I am typically not a person that leaves a review but I’ve never been so disappointed and upset in my entire life This particular cabinet had a crack in the back, but all my cabinets had something wrong with them.
        by
        Response from Hampton Bay Customer CareJun 26, 2020
        Thank you for sharing your feedback with us, and we sincerely apologize for your disappointment. Your experience is important to us, and we want to help improve it in any way possible. With that in mind, we would like to learn more about the issues that you are seeing. Please reach out to your Hampton Bay Customer Care Team at (888) 578-4009 or via email at homeproducts_cc@woodmark.com. We can then work with you to review all options available to you. Should a reorder be needed, the team at your nearest Home Depot can then assist with those next steps through the terms of their Return Policy. We appreciate this opportunity to assist and look forward to hearing from you. HamptonBayRSI
        • Verified Purchase
        9 found this review helpful
        Worked well had to shave it down a bit on...
        Worked well had to shave it down a bit on both sides to fit
        by
        Response from Hampton Bay Customer CareJun 10, 2020
        We are happy to hear that you were able to make those adjustments to help fit this Satin White wall cabinet into your space! Please continue to enjoy your newly updated space and have a great rest of your day. HamptonBayRSI
        • Verified Purchase
        1 found this review helpful
        I was really hesitant to purchase these cabinets because of the negative reviews. Last year we we...
        I was really hesitant to purchase these cabinets because of the negative reviews. Last year we were remodeling a kitchen built in the 40s that needed to be completely gutted. These cabinets are so beautiful! I love the way it all came together! I went from skeptical to amazed. We had no problems with the ordering or delivering of the product. No damaged pieces. We did have a missing shelf, but we contacted Home Depot and got a replacement out quickly and easily. Would definitely recommend anyone looking for an inexpensive option that still looks great these cabinets! Added bonus is the finish is extra easy to clean! We couldn't be happier!
        by
        Response from Hampton Bay Customer CareApr 27, 2020
        We are absolutely moved and uplifted by your wonderful feedback! Thank you so very much for taking the time to not only give us a chance but for sharing this with us. We hope that you enjoy your newly updated space for a very long time, and we wish you nothing but the best. Please have a great rest of your day and take care. HamptonBayRSI
          • Recommended
          8 found this review helpful
          Used these in my laundry room. They look great and we’re easy to install!!!
          Used these in my laundry room. They look great and we’re easy to install!!!
          by
          Response from Hampton Bay Customer CareApr 27, 2020
          That is absolutely great to hear! Thank you so very much for choosing Hampton Bay to be a part of your laundry room. We hope you have a great day, and please take care! HamptonBayRSI
            • Recommended
            3 found this review helpful
            Looks great!
            Looks great!
            by
            Response from Hampton Bay Customer CareApr 9, 2020
            We think so too, Barbara! Thank you for taking the time to share your review and for selecting Hampton Bay to be a part of your space. HamptonBayRSI
            • DIY
            • Verified Purchase
            • Recommended
            2 found this review helpful
            Our shaker cabinets was easy to install and are beautiful. All in all a great product for a low p...
            Our shaker cabinets was easy to install and are beautiful. All in all a great product for a low price. Thanks Home Depot.
            by
            Response from Hampton Bay Customer CareApr 3, 2020
            And thank you, Mike and Holly! The Home Depot is certainly the best place for all your project needs. We appreciate your feedback and you choosing Hampton Bay to be a part of your project. Please have a great day! HamptonBayRSI
            • Verified Purchase
            • Recommended
            3 found this review helpful
            This product was a perfect fit and match to allow me to design what I needed. Thank you!!
            This product was a perfect fit and match to allow me to design what I needed. Thank you!!
            by
            Response from Hampton Bay Customer CareMar 6, 2020
            Thank you, Marty! We are so happy to know that this Hampton Bay cabinet was just perfect for your project. Please have an enjoyable rest of your day! HamptonBayRSI
            • Verified Purchase
            • Recommended
            I purchased 8 cabinets in all. I put 6 of them in my family room to replace a miss matched desk ...
            I purchased 8 cabinets in all. I put 6 of them in my family room to replace a miss matched desk & cabinet. I wanted storage but to take up less room. I didn't want them on the wall so built a base for them. I had them delivered to the store rather to my home. Some did come in damaged but was reordered right away. I WOULD NOT HAVE THEM SENT TO THE HOME!!! For the price they were perfect for my project. I have included a picture.
            by
            Response from Hampton Bay Customer CareFeb 27, 2020
            Thank you so much for sharing your story with us and for choosing Hampton Bay to be a part of your project, Diane. We hope you continue to enjoy your perfect new space and please have a terrific day. HamptonBayRSI
              • Recommended
              1 found this review helpful
              Sturdy....but Laminate Is Coming Off
              Too bad these cabinet makers did a shoddy job putting the laminate on. The cabinets are good and sturdy, but after only five years all the laminate edges are coming loose, or as seen in picture puckering. These were ordered and too costly for this to be happening. They replaced several doors that were scratched when I received them, but this problem started a few years after we installed them. It’s getting worse each year. Don’t buy!!
              by
              Response from Hampton Bay Customer CareFeb 17, 2020
              We are very sorry to hear of these issues that have appeared over time and can understand your frustration. Your cabinets do come with our Lifetime Limited warranty and we would like to know more about what you are seeing. Please, at your convenience, reach out to the Hampton Bay Customer Care Team via email at homeproducts_cc@woodmark.com, and include any pictures you can. We look forward to working with you and hope that you are having a good day. HamptonBayRSI
                7 found this review helpful
                Look beautiful in my laundry room, no damage. Just as described
                Look beautiful in my laundry room, no damage. Just as described
                by
                Response from Hampton Bay Customer CareDec 30, 2019
                Thank you for choosing Hampton Bay for your laundry room project, Leslie! We hope you enjoy your cabinets for many years to come and that you have a wonderful day. HamptonBayRSI
                • Verified Purchase
                • Recommended
                1 found this review helpful
                Price point excellent! Love the structural design of box cabinet. Not high end cabinets but ser...
                Price point excellent! Love the structural design of box cabinet. Not high end cabinets but serve purpose. Just completed kitchen and l love it.
                by
                Response from Hampton Bay Customer CareDec 27, 2019
                It is so wonderful to know that you are enjoying your new Hampton Bay cabinets! The affordability and durability of our cabinetry will hopefully bring joy to you for many years to come! Thank you for your feedback and please have a wonderful day. HamptonBayRSI
                • Verified Purchase
                • Recommended
                We purchased 4 and stacked them 2 high to create a can closet. It works awesome!!
                We purchased 4 and stacked them 2 high to create a can closet. It works awesome!!
                by
                Response from Hampton Bay Customer CareDec 23, 2019
                We could not be happier to know that you were able to utilize Hampton Bay cabinetry to achieve the look for which you were hoping! Thank you for choosing us for your project and please have a great day. HamptonBayRSI
                • Verified Purchase
                • Recommended
                Clean,well made, easy to install!
                Clean,well made, easy to install!
                by
                Response from Hampton Bay Customer CareDec 17, 2019
                We are very happy to hear this! Thank you for sharing your feedback and please have a great day! HamptonBayRSI
                • Verified Purchase
                • Recommended
                decent product for the cost. ...
                decent product for the cost.
                by
                Response from Hampton Bay Customer CareNov 8, 2019
                Thank you for sharing feedback on this Hampton Bay wall cabinet. We hope your project turned out just as expected and you are now enjoying your new space. HamptonBayRSI
                • Verified Purchase
                Showing 1-30 of 1,804 reviews

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