Customer Reviews for Home Decorators Collection Brinkhill 37 in. W x 39 in. H x 22 in. D Bathroom Vanity in Cognac with Stone Effects Vanity Top in Winter Mist
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Customer Reviews
Dec 15, 2022
Finish peeling off, counter top discolored.
I bought this in June 2019, it is now December 2022. The finish along all the edges of the moldings has chipped off. The counter top has turned from white to pinkish hue.
This is in a guest bathroom that is not very often used. I would definitely not recommend buying this, unless you want to replace it every 2 years. It looks terrible, and I am extremely disappointed.
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Response from Hampton Bay Products TeamDec 19, 2022
Hello Mark, Thank you for your review. We are very sorry to read that you had a negative experience with the overall quality of the unit. If you have not already received assistance, we would like to request that you reach out to our Customer Care team so that we may review your situation and explore your Limited Lifetime Warranty options, along with passing along information regarding your experience to our Quality leaders. You may reach out to our Customer Care team by e-mailing them at CustomerCareWC@masterbrand.com; we ask that if you choose to reach out that you do clarify in the subject line that you were directed to reach out so that they are aware that this is a known issue. Nevertheless, please know that we value your feedback and look forward to using your review as a guide towards actively improving our products and customer experience. Best Regards.
Feb 20, 2022
Poorly Made
This product looks beautiful in the store and I thought it would look great in my bathroom. However, I was quickly disappointed with this product. The drawer knobs were plastic and they broke I had to replace them then paint started chipping off the entire front of the vanity. Very disappointed!!
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Response from Woodcrafters Home Products TeamMar 1, 2022
Hello Diana, Thank you for your review. We are very sorry to read, and see, the finish concerns you listed in your review. We understand your frustration and, if you are willing, we would like to request that you reach out to our Customer Care team so that we may learn more about your experience with the product and pass along your feedback to our quality leaders. You may reach out to our Customer Care team by e-mailing them at CustomerCareWC@masterbrand.com; we ask that if you choose to reach out that you do clarify in the subject line that you were directed to reach out. Nevertheless, please know that we value your feedback and look forward to using your review as a guide towards actively improving our products and customer experience. Best Regards.
Jun 10, 2021
Good Price strong god color durable thanks Home Depot...
Good Price strong god color durable thanks Home Depot
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May 3, 2021
Good quality vanity with beautiful stone effect vanity top. The drawers slide easily and plenty ...
Good quality vanity with beautiful stone effect vanity top. The drawers slide easily and plenty of storage. Beautifully designed. The only negative was the nobs. In my opinion they looked cheap and did not match the overall quality. Thankfully I had reviewed the vanity online and saw a sample in person so I purchased my own to replace them. I still give it a 5 star since the nobs were an easy change out.
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Mar 6, 2021
I own two of these. a 60" and the 49". We like the sink, but it chips really easily. The vanity n...
I own two of these. a 60" and the 49". We like the sink, but it chips really easily. The vanity not quality paint. More like a primer. We are prepared to re-spray it in the future. We bought the second vanity because we wanted to match the other bathroom. For the price you cannot go wrong. I switched out the silver hardware to oil rubbed bronze, but that's not in this photo..
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Dec 13, 2020
The pulsar top goes great with the white vanity. Drawers...
The pulsar top goes great with the white vanity. Drawers and door operate very smoothly; very good build quality. Keep in mind that the vanity without the top is about 34" tall and the top adds another inch. Just mentioning because these turned out s little taller than the old vanities.
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Dec 13, 2020
Looks great and appears to have solid construction. Keep in...
Looks great and appears to have solid construction. Keep in mind that the vanity without the top is about 34" tall; the top adds another inch. Drawers and door open & close very smoothly.
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Dec 4, 2020
The new Home Decorators vanity sink is beautiful and great...
The new Home Decorators vanity sink is beautiful and great quality for the affordable price.
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Nov 1, 2020
Paint chipping/peeling on vanity
We bought this vanity 11 months ago. In the interim, the paint on the vanity has begun to chip and peel. We are very disappointed about the quality of workmanship. When furniture starts to chip in less than one year, it speaks volumes about the quality of the product.
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Response from Woodcrafters Home Products TeamDec 8, 2020
Hello David, Thank you kindly for your review of the Brinkhill 37 in. W Vanity in White with Stone Effects Vanity Top in Pulsar. We are very sorry to learn and see that you have had an unfavorable experience with the finish of the unit. Our cabinets and vanity tops are designed and tested for quality and durability to provide trouble-free use. Please rest assured that we stand behind our products and our warranty. If you are able to do so, and have not yet received assistance, we would like to ask that you reach out to our Customer Care team so that we may learn from, and review, your experience with our quality leaders. You may reach out to our Customer Care team by e-mailing them at CustomerCareWC@woodcrafters-tx.com; we ask that if you choose to reach out that you do clarify in the subject line that you were directed to reach out so that they are aware that this is a known issue. Nevertheless, we would like you to know that we truly value your feedback and look forward to using your review as a guide towards actively improving our products and customer experience. Best Regards.
Oct 13, 2020
Very bad quality
We are very disappointed with the quality of this Vanity. It is made in Mexico from a company called Woodcrafters Home Products.
it is made of particle board. The doors and drawers are not even sanded. If you rub your hand on the doors it is very rough, not sanded.
The finnish is very bad. Looks like they sprayed it not stained it. At almost 1,000, Home Depot needs to tell the buyer to check the quality of the products they sell.
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Response from Woodcrafters Home Products TeamOct 19, 2020
Hello GMC, Thank you for your review of the 61 in. W Brinkhill Vanity in Chocolate. We are very sorry to learn that you have had an unfavorable experience with the finish on the unit. Our cabinets and vanity tops are designed and tested for quality and durability to provide trouble-free use. Please rest assured that we stand behind our products and our warranty. If you are able to do so, we would like to ask that you reach out to our Customer Care team so that we may learn from, and review, your experience with our quality leaders. You may reach out to our Customer Care team by e-mailing them at CustomerCareWC@woodcrafters-tx.com; we ask that if you choose to reach out that you do clarify in the subject line that you were directed to reach out so that they are aware that this is a known issue. Nevertheless, we would like you to know that we truly value your feedback and look forward to using your review as a guide towards actively improving our products and customer experience. Best Regards.
Sep 7, 2020
I LOVE this vanity! It is absolutely gorgeous and looks high end in our remodeled guest bathroom....
I LOVE this vanity! It is absolutely gorgeous and looks high end in our remodeled guest bathroom. The white vanity top is gorgeous as well. Appreciated that it has a matching mirror you can purchase separately as well. It shipped faster than expected, was packaged well, and easy to install. I am so glad that I decided to wait for this item to be back in stock. Highly recommend!
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Aug 16, 2020
Broken Drawer Slide
Happy with the purchase until one of the drawer slides broke. I would like to purchase a new one . Mark
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Response from Woodcrafters Home Products TeamAug 21, 2020
Hello Mark, Thank you kindly for your review of the Brinkhill 49 in. W Vanity. We are sorry to read that you have experienced issues with the glides. If you have not yet received assistance, and are able to do so, we would like to ask that you reach out to our Customer Care team so that we may review your experience with our quality leaders. You may reach out to our Customer Care team by e-mailing them at CustomerCareWC@woodcrafters-tx.com; we ask that if you choose to reach out that you do clarify in the subject line that you were directed to reach out so that they are aware that this is a known issue. Nevertheless, please know that we value your feedback and look forward to using your review as a guide towards actively improving our products and customer experience. Best Regards.
Aug 8, 2020
Finally, we got installed. I just smile when I walk...
Finally, we got installed. I just smile when I walk into bathroom. It is beautiful!
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Jul 6, 2020
The vanity came assembled and it was easy to install. I wanted a vanity with deep drawers and thi...
The vanity came assembled and it was easy to install. I wanted a vanity with deep drawers and this one has two of them. The grayish/bluish color of the vanity is stanningly beautiful and the sleek modern handles add pizzazz. This vanity looks gorgeous:)
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Jun 7, 2020
We purchased this vanity and had it professionally installed in May 2019. 13 months later and the...
We purchased this vanity and had it professionally installed in May 2019. 13 months later and the paint is chipping and flaking off. Super disappointing, we loved the look, color, and counter top. I am embarrassed at the quality, and can't believe we have had it for a little over a year and it looks like this.
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Response from Woodcrafters Home Products TeamJun 12, 2020
Hello HomeDepotCustomer,
Thank you kindly for your review. We apologize for the inconvenience you are experiencing with the 37 in. Brinkhill Vanity in White. Our cabinets and vanity tops are designed and tested for quality and durability to provide trouble-free use. Rest assured that we stand behind our products and our warranty for manufacture defects. You may reach out to our Customer Care team by e-mailing CustomerCareWC@woodcrafters-tx.com in order to review your concerns. Should you choose to reach out, please reference “Recent Product Review” in the subject line of your letter. Please know we truly value your feedback and look forward to using your review as a guide towards actively improving our products and customer experience.
Best Regards.
Thank you kindly for your review. We apologize for the inconvenience you are experiencing with the 37 in. Brinkhill Vanity in White. Our cabinets and vanity tops are designed and tested for quality and durability to provide trouble-free use. Rest assured that we stand behind our products and our warranty for manufacture defects. You may reach out to our Customer Care team by e-mailing CustomerCareWC@woodcrafters-tx.com in order to review your concerns. Should you choose to reach out, please reference “Recent Product Review” in the subject line of your letter. Please know we truly value your feedback and look forward to using your review as a guide towards actively improving our products and customer experience.
Best Regards.
Jun 3, 2020
I love my Vanity!! The top is like marble and...
I love my Vanity!! The top is like marble and it's very pretty and the cabinets doors closes themselves. I'm very pleased and it was priced just right. Shipping to my house was fast and it arrived earlier than expected on a pallet.
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May 30, 2020
Well made cabinet even though it is made of particle board. Love the style and color. Drawers r...
Well made cabinet even though it is made of particle board. Love the style and color. Drawers roll smoothly and have plenty of storage room.
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May 12, 2020
Great product. Ironically my second purchase of this product line. Very happy with both! The c...
Great product. Ironically my second purchase of this product line. Very happy with both! The countertop is hard to realize the actual color, but still pretty happy.
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Apr 15, 2020
Very pretty and sturdy. Solid design. No blemishes. Measurements were accurate to replace my old ...
Very pretty and sturdy. Solid design. No blemishes. Measurements were accurate to replace my old brown one. You won't be disappointed. Little bit on pricey side for non granite top.
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Apr 15, 2020
Beautiful vanity comes with backslash. Had to order sidesplash separately.
Beautiful vanity comes with backslash. Had to order sidesplash separately.
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Feb 25, 2020
The drawers glides are sturdy and easy to use. The knobs are "thick" where it meets the cabinet. ...
The drawers glides are sturdy and easy to use. The knobs are "thick" where it meets the cabinet. The holes that were predrilled were not perfect --- the white coating was slightly torn around the hole. I used different knobs to match faucets and holders so the imperfect holes are showing. The side splash should be included in the price.
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Jan 2, 2020
I would have liked to see customizable options such as...
I would have liked to see customizable options such as knobs or adding side splash. I bought knobs separately and ordered the side splash later, which I ended up returning as it wasn’t needed. Great look, large storage space and sink basin.
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Dec 17, 2019
Easy to install and looks great in my bathroom....
Easy to install and looks great in my bathroom.
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Sep 7, 2019
We purchased this vanity 3 years ago. Within less than a year paint began peeling off front of th...
We purchased this vanity 3 years ago. Within less than a year paint began peeling off front of the cabinet and has progressively worsened. Not even heavily used, just my wife using this vanity on a regular basis. Now renovating our next bathroom. I won't buy this brand again.
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Response from Woodcrafters Home Products TeamSep 9, 2019
Hello DIYer,
Thank you for your review of the 49 in. Brinkhill vanity in Cream with Stone Effects Winter Mist vanity top. We are very sorry to see that you have had an unfavorable experience with the finish of the cabinet. Our cabinets and vanity tops are designed and tested for quality and durability to provide trouble-free use. Please rest assured that we stand behind our products and our warranty. If you are able to do so, we would like to ask that you reach out to our Customer Care team so that we may learn from, and review, your experience with our quality leaders. You may reach out to our Customer Care team by e-mailing them at CustomerCareWC@woodcrafters-tx.com; we ask that if you choose to reach out that you do clarify in the subject line that you were directed to reach out so that they are aware that this is a known issue. Nevertheless, we would like you to know that we truly value your feedback and look forward to using your review as a guide towards actively improving our products and customer experience.
Best Regards.
Thank you for your review of the 49 in. Brinkhill vanity in Cream with Stone Effects Winter Mist vanity top. We are very sorry to see that you have had an unfavorable experience with the finish of the cabinet. Our cabinets and vanity tops are designed and tested for quality and durability to provide trouble-free use. Please rest assured that we stand behind our products and our warranty. If you are able to do so, we would like to ask that you reach out to our Customer Care team so that we may learn from, and review, your experience with our quality leaders. You may reach out to our Customer Care team by e-mailing them at CustomerCareWC@woodcrafters-tx.com; we ask that if you choose to reach out that you do clarify in the subject line that you were directed to reach out so that they are aware that this is a known issue. Nevertheless, we would like you to know that we truly value your feedback and look forward to using your review as a guide towards actively improving our products and customer experience.
Best Regards.
Jul 23, 2019
nice the vanity came in one piece plus the top so not much assembly which was nice. The vanity to...
nice the vanity came in one piece plus the top so not much assembly which was nice. The vanity top the color didn’t match the bathroom every well and we needed a second backsplash since it was in a corner. They didn’t have a the extra piece of backsplash. So I ended up buy a different vanity top in a solid grey and an extra splash piece. came out great. Just had to donate the extra vanity top.
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Jul 22, 2019
white with silcer ash top
The entire piece was beautiful and fits perfectly. Its goes nicely with my tri-mirrored medicine cabinet. They should have utilized the empty space above the drawers for an additional drawer.
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May 3, 2019
The only reason I didn’t give this 5 stars is very minor but still a flaw is because the little s...
The only reason I didn’t give this 5 stars is very minor but still a flaw is because the little stopper on the cabinet door was in the wrong place and it fell off leaving a mark and I had to glue it back on in the right place. Other than that looks great and it’s a solid piece.
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Apr 7, 2019
Purchased 2 vanities for my bathroom remodel. One of the cabinets, we had no issue with, however...
Purchased 2 vanities for my bathroom remodel. One of the cabinets, we had no issue with, however the second one the drawers stick. It may take a few uses to get them to slide more easily. The cabinets look fantastic and for the price, you can't beat it.
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Response from Woodcrafters Home Products TeamApr 9, 2019
Hi Hilltopper,
Thank you kindly for your review of the 49 in. Brinkhill vanity. Although we appreciate that you are happy with your purchase, we are very sorry to learn that you are experiencing some difficulty with one of your drawers. If you are able to do so, we would like to ask that you reach out to our Customer Care team so that we may review your experience with our quality leaders. You may reach out to our Customer Care team by e-mailing them at CustomerCareWC@woodcrafters-tx.com; we ask that if you choose to reach out that you do clarify in the subject line that you were directed to reach out so that they are aware that this is a known issue. Nevertheless, please know that we truly value your feedback and look forward to using your review as a guide towards actively improving our products and customer experience.
Best Regards.
Thank you kindly for your review of the 49 in. Brinkhill vanity. Although we appreciate that you are happy with your purchase, we are very sorry to learn that you are experiencing some difficulty with one of your drawers. If you are able to do so, we would like to ask that you reach out to our Customer Care team so that we may review your experience with our quality leaders. You may reach out to our Customer Care team by e-mailing them at CustomerCareWC@woodcrafters-tx.com; we ask that if you choose to reach out that you do clarify in the subject line that you were directed to reach out so that they are aware that this is a known issue. Nevertheless, please know that we truly value your feedback and look forward to using your review as a guide towards actively improving our products and customer experience.
Best Regards.
Mar 14, 2019
Overall quality is good.
Overall quality is good.
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Feb 19, 2019
Beautiful vanity. Very satisfied with it!
Beautiful vanity. Very satisfied with it!
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Center | Right | Center | Center |
Vanity Features | |||
Adjustable Hinges, Soft Close Doors | Adjustable Hinges, Concealed Hinges, Drawers, Fully Extendable Drawers, Soft Close Doors, Soft Close Drawer Glides | Adjustable Hinges, Dovetail Drawer Construction, Prefinished, Soft Close Doors, Soft Close Drawers | Adjustable Hinges, Dovetail Drawer Construction, Prefinished, Soft Close Doors, Soft Close Drawers |
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