Customer Reviews for Home Decorators Collection Stratfield 25 in. W x 22 in. D x 37 in. H Single Sink Bath Vanity in Sterling Gray with White Cultured Marble Top
- Assembled vanity dimensions are 25 in. W x 22 in. D x 38 in. H
- Top is pre-drilled to fit a 4 in. centerset faucet, not included
- FREE SHIPPING on all Home Decorators Collection Bathroom Vanities
Customer Reviews
Dec 17, 2020
Questionable fit and finish to say the least. Poorly made...
Questionable fit and finish to say the least. Poorly made
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Response from Woodcrafters Home Products TeamDec 21, 2020
Hello RUSSELL, Thank you kindly for your review. We are very sorry to read that you were not satisfied with the quality of the unit. Our cabinets and vanity tops are designed and tested for quality and durability to provide trouble-free use. Please know that if ever you experience an issue or concern, you are more than welcome to reach out to our Customer Care team by e-mailing them at CustomerCareWC@woodcrafters-tx.com; we ask that if you choose to reach out that you do clarify in the subject line that you were directed to reach out so that they are aware that this is a known issue. Nevertheless, please know that we value your feedback and look forward to using your review as a guide towards actively improving our products and customer experience. Best Regards.
Dec 5, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Response from Woodcrafters Home Products TeamDec 16, 2020
Hello Valued HomeDepotCustomer, Thank you kindly for your review. We are very sorry to read that you were not satisfied with the quality of the unit. Our cabinets and vanity tops are designed and tested for quality and durability to provide trouble-free use. Please know that if ever you experience an issue or concern, you are more than welcome to reach out to our Customer Care team by e-mailing them at CustomerCareWC@woodcrafters-tx.com; we ask that if you choose to reach out that you do clarify in the subject line that you were directed to reach out so that they are aware that this is a known issue. Nevertheless, please know that we value your feedback and look forward to using your review as a guide towards actively improving our products and customer experience. Best Regards.
Nov 26, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Nov 26, 2020
This vanity is way overpriced! The seams were not...
This vanity is way overpriced! The seams were not flush and only the front two doors have the auto close feature.
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Response from Woodcrafters Home Products TeamDec 11, 2020
Hello Valued HomeDepotCustomer, Thank you for your review of the Stratfield 49 in. W Vanity in Sterling Gray. Although we do not assign the retail costs for our products, we are so very sorry to learn that you were not satisfied with the quality of the unit. Please know we truly value your feedback and look forward to using your review as a guide towards actively improving our products and customer experience. Best Regards.
Nov 11, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Nov 10, 2020
It is quite high. Higher than other vanities. Am having...
It is quite high. Higher than other vanities. Am having someone cut down the legs a bit
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Oct 15, 2020
I found small scratches in the countertop and some separations...
I found small scratches in the countertop and some separations in the cabinet which are disappointing. Quality control and checks on this product should be improved.
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Response from Woodcrafters Home Products TeamOct 19, 2020
Hello FRANK, Thank you kindly for your review. We are very sorry to read that you were not satisfied with the quality of the 49in. W Stratfield Vanity in Sterling Gray with Stone Effects Vanity Top in Winter Mist. Our cabinets and vanity tops are designed and tested for quality and durability to provide trouble-free use. Please know that you are more than welcome to reach out to our Customer Care team by e-mailing them at CustomerCareWC@woodcrafters-tx.com; we ask that if you choose to reach out that you do clarify in the subject line that you were directed to reach out so that they are aware that this is a known issue. Nevertheless, please know that we value your feedback and look forward to using your review as a guide towards actively improving our products and customer experience. Best Regards.
Oct 9, 2020
Craftsmanship on the corners had a 1/4 inch gap. sent it back Second one was just as poor. i wo...
Craftsmanship on the corners had a 1/4 inch gap. sent it back Second one was just as poor. i would not buy from the Home Decorators Collection again. Tried to call customer service at Home Decorators Collection andno answer. Due to the long wait to gey the first and second item i ended up filling in the gap. Still need matching paint.
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Response from Woodcrafters Home Products TeamOct 13, 2020
Hello Bags, Thank you kindly for your review. We apologize for the inconvenience you are experiencing with the 31 in. W Stratfield Vanity in Cream. Our products are designed and tested for quality and durability to provide trouble-free use. Rest assured that we stand behind our products and our warranty for manufacturer defects. You may reach out to our Customer Care team by e-mailing CustomerCareWC@woodcrafters-tx.com in order to review your concerns. Should you choose to reach out, please reference “Recent Product Review” in the subject line of your email. Please know we truly value your feedback and look forward to using your review as a guide towards actively improving our products and customer experience. Best Regards
Sep 9, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Sep 6, 2020
Vanity looks good from a distance, paint looked good. Trim...
Vanity looks good from a distance, paint looked good. Trim work was as poor as it gets corners all had gaps, side panel to front panel had gaps then tight spots. Poorly put together. You would think for 700+ $ it would be better quality. I would send it back but 5-6 more weeks to long to wait to get another one.
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Response from Woodcrafters Home Products TeamSep 14, 2020
Hello BLAIN, Thank you kindly for your review. Although we do not assign retail costs to our units, we are very sorry to learn that you are unhappy with the overall quality and construction of the Strafield 49 in. W Vanity in White. Our cabinets and vanity tops are designed and tested for quality and durability to provide trouble-free use. Rest assured that we stand behind our products and our warranty for manufacturer defects. You may reach out to our Customer Care team by e-mailing CustomerCareWC@woodcrafters-tx.com in order to review your concerns. Should you choose to reach out, please reference “Recent Product Review” in the subject line of your email. Nevertheless, please know we truly value your feedback and look forward to using your review as a guide towards actively improving our products and customer experience. Best Regards.
Sep 5, 2020
For the price this vanity was great quality the counter...
For the price this vanity was great quality the counter top and sink is a beautiful modern look and the drawers are perfect for storage in the bathroom!
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Sep 3, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Aug 26, 2020
The vanity had a few imperfections in how the...
The vanity had a few imperfections in how the corners were lined up. However it was easy to install
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Response from Woodcrafters Home Products TeamSep 1, 2020
Hello Valued HomeDepotCustomer, Thank you very kindly for your positive review of the Stratfield 49 in. W Bath Vanity in Chocolate with Stone Effects Vanity Top in Winter Mist. Our cabinets and vanity tops are designed and tested for quality and durability to provide trouble-free use. Please rest assured that we stand behind our products and our warranty for manufacturer defects. If you are willing, we would like to ask that you reach out to our Customer Service or Customer Care team so that they may review your situation and explore your Limited Lifetime Warranty options. All you would have to do is reach out to our Customer Service team by calling 1-800-235-7747 (Mon-Sat / 8 AM CST - 5 PM CST) or by e-mailing the at customerservice@woodcrafters-tx.com. You may reach out to our Customer Care team (they deal directly with product reviews) by e-mailing CustomerCareWC@woodcrafters-tx.com. Nevertheless, we truly appreciate your feedback and we will be sure to use your review as a guide towards actively improving our products and customer experience. Best Regards.
Aug 26, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Aug 25, 2020
Meets my expectations. Matches the decor of my bathroom. It...
Meets my expectations. Matches the decor of my bathroom. It has lots of storage room. I will purchase this brand again at Home Depot.
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Aug 15, 2020
I am very pleased with the vanity and top. Lots...
I am very pleased with the vanity and top. Lots of drawers space and I like the higher vanity.
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Jul 31, 2020
In general, we are happy with the vanity. However, the...
In general, we are happy with the vanity. However, the vanity top was much browner than we anticipated from the picture (very gray in photo). It also arrived dented on two drawers with holes in the box. Despite communicating that we have an accessible, covered front porch, they left it in our driveway on a rainy day.
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Jun 24, 2020
I love my new vanity. It as just what I was looking for. Looks just like it does online. No su...
I love my new vanity. It as just what I was looking for. Looks just like it does online. No surprises. No issues with shipment. Everything arrived in perfect condition.
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Jun 24, 2020
Fits perfectly and was exactly what I needed...
Fits perfectly and was exactly what I needed
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Jun 17, 2020
Excellent; exactly as advertised. Very good looking and all fittings...
Excellent; exactly as advertised. Very good looking and all fittings (doors, hinges, drawer) were straight and smoothly working. Top with sink fit perfectly with very little effort.
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Jun 10, 2020
Cabinet was ok but trim around the base had gaps...
Cabinet was ok but trim around the base had gaps and I had to pay the guy remodeling our bathroom $200 to remove them, trim them and re attach them.
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Response from Woodcrafters Home Products TeamJun 18, 2020
Hello Mike, Thank you kindly for your review of the Stratfield 49 in. W Vanity. We are sorry to hear about the issues with the trim on the unit. If you are able to do so, we would like to ask that you reach out to our Customer Care team so that we may learn from, and review, your experience with our quality leaders. You may reach out to our Customer Care team by e-mailing them at CustomerCareWC@woodcrafters-tx.com; we ask that if you choose to reach out that you do clarify in the subject line that you were directed to reach out so that they are aware that this is a known issue. Nevertheless, please know that we value your feedback and look forward to using your review as a guide towards actively improving our products and customer experience.
Best Regards.
Best Regards.
Jun 9, 2020
I love the cabinet the color and the top are very nice however one of the drawers will not shut I...
I love the cabinet the color and the top are very nice however one of the drawers will not shut I will not take it back because it's so hard to get it installed but the workmanship was a little less than I expected
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Jun 4, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Jun 3, 2020
Very nice!...
Very nice!
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Jun 3, 2020
Great quality - robust construction....
Great quality - robust construction.
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Jun 2, 2020
Holes for the faucets were not centered the holes for...
Holes for the faucets were not centered the holes for the handel didn't line up
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Response from Woodcrafters Home Products TeamJun 10, 2020
Hello HomeDepotCustomer,
Thank you kindly for your review. We apologize for the inconvenience you are experiencing with the 61 in. Stratfield vanity in White. Our cabinets and vanity tops are designed and tested for quality and durability to provide trouble-free use. Rest assured that we stand behind our products and our warranty for manufacture defects. You may reach out to our Customer Care team by e-mailing CustomerCareWC@woodcrafters-tx.com in order to review your concerns. Should you choose to reach out, please reference “Recent Product Review” in the subject line of your letter. Please know we truly value your feedback and look forward to using your review as a guide towards actively improving our products and customer experience.
Best Regards.
Thank you kindly for your review. We apologize for the inconvenience you are experiencing with the 61 in. Stratfield vanity in White. Our cabinets and vanity tops are designed and tested for quality and durability to provide trouble-free use. Rest assured that we stand behind our products and our warranty for manufacture defects. You may reach out to our Customer Care team by e-mailing CustomerCareWC@woodcrafters-tx.com in order to review your concerns. Should you choose to reach out, please reference “Recent Product Review” in the subject line of your letter. Please know we truly value your feedback and look forward to using your review as a guide towards actively improving our products and customer experience.
Best Regards.
Jun 2, 2020
The product itself is great. I am very pleased.Delivery...
The product itself is great. I am very pleased.Delivery was a whole other problem. They only delivered half of it the first time around. They had to pick up the cabinet and redeliver the whole thing. It was almost 2 months for me to get the complete product. But the product itself looks great.
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Jun 2, 2020
Cabinet: Pretty average stapled together construction. 1/8-1/4 inch gaps at...
Cabinet: Pretty average stapled together construction. 1/8-1/4 inch gaps at every moulding miter joint that required filling. Moulding on which top rests was not level, requiring shims. Took drawer out when moving cabinet into place - right side slide was bent, allowing about 8-10 ball bearings to fall out. Had to bend slide back into shape - no luck putting the ball bearings back.Top: Silver ash looks good. White sink is more towards the antique white family. Top is "solid surface" - take that description literally. Only the surface is solid - the color does not go all the way through like Corian, so be careful if backsplash needs trimming. Also, if the top ever gets scratched, you will not be able to sand it out. Bought on sale, so not complaining too much about the price, but full price at about $1000 is absolutely not justified.
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Jun 2, 2020
Took over 7 weeks to get a vanity that was not damaged. At one point only the base was available,...
Took over 7 weeks to get a vanity that was not damaged. At one point only the base was available, so I had to select a separate top. Even though I was told the top would fit the vanity base it did not. Thank goodness hubby is handy and modified vanity to fit by adding a 3/8” strip to the top edge of the vanity. Normally I would have returned the product but was not waiting a month for another one. The other issue is after adjusting drawers / door fronts, one will not close all the way. Also these are not soft close door and drawers as advertised. Rated a three because Home Depot customer service gave it their all to rectify the situation. Their Carrier was a big part of the delay. For price paid overall vanity is nice looking. But disappointed about the drawer that doesn’t close.
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Response from Woodcrafters Home Products TeamJun 10, 2020
Hello JH,
Thank you kindly for your review. We apologize for the inconvenience you are experiencing with the Stratfield vanity. Our cabinets and vanity tops are designed and tested for quality and durability to provide trouble-free use. Rest assured that we stand behind our products and our warranty for manufacture defects. You may reach out to our Customer Care team by e-mailing CustomerCareWC@woodcrafters-tx.com in order to review your concerns. Should you choose to reach out, please reference “Recent Product Review” in the subject line of your letter. Please know we truly value your feedback and look forward to using your review as a guide towards actively improving our products and customer experience.
Best Regards.
Thank you kindly for your review. We apologize for the inconvenience you are experiencing with the Stratfield vanity. Our cabinets and vanity tops are designed and tested for quality and durability to provide trouble-free use. Rest assured that we stand behind our products and our warranty for manufacture defects. You may reach out to our Customer Care team by e-mailing CustomerCareWC@woodcrafters-tx.com in order to review your concerns. Should you choose to reach out, please reference “Recent Product Review” in the subject line of your letter. Please know we truly value your feedback and look forward to using your review as a guide towards actively improving our products and customer experience.
Best Regards.
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