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Customer Reviews for Home Decorators Collection Thornbriar 36 in. W x 22 in. D x 34 in. H Bath Vanity Cabinet without Top in Cement

Internet #302174718

Model #TB3621-CT

Store SKU #1002598446

  • Fully assembled bathroom vanity, ready to install
  • 3 full-extension drawers provide ample storage space
  • Fits a 37 in. W x 22 in. D vanity top; not included

Customer Reviews

  • 4.1
    out of 394 reviews
  • 78% recommend this product
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Showing 1-30 of 394 reviews
Drawer bottoms
Drawer bottoms falling apart in pieces whole thing is made of particle board. Laminate wood
by
Response from Hampton Bay Products TeamFeb 21, 2024
Hi Toby, Thank you kindly for your review of the Thornbriar Vanity. We can assure you that we are aware of the customer feedback that was received and can confirm that we are actively working towards bettering our processes. Each Thornbriar vanity does come with a Limited Lifetime Warranty for all manufacturer defects. Please reach out to our Customer Service team via 1-800-235-7747 or customerservice@masterbrand.com and consult with one of our team members for more information concerning submitting a claim. We hope this information was helpful to you. WoodCrafters
    • Recommended
    Veneer is coming off.
    The product is faulty. I put in a report about the door veneer issue. I was sent another door, but it is not cut out properly for installation. Got no response from customer service on second attempt. I went to the store and they said I would have to buy another set of hinges, etc. Couldn't promise it would work. I put the new door next to the wall and put the old door back on. This was in June and I still get upset whenever I open the cabinet door. Not happy with customer service.
    by
    Response from Hampton Bay Products TeamNov 17, 2023
    Hello patty, Thank you for taking the time to provide your candid feedback on Thornbriar vanity. We take product quality very seriously and strive for continuous improvement. We apologize for any inconvenience you may have experienced. If you need any additional assistance, please contact Customer Service by calling 1-800-235-7747 (Mon-Sat / 8 AM CST - 5 PM CST) or by e-mailing them at customerservice@masterbrand.com. Best Regards. WoodCrafters
      Fits perfect
      Great color and good quality.
      by
      • Verified Purchase
      • Recommended
      Coating peels after 3 years
      Be prepared to glue this on a regular basis. Three years in, and the doors were peeling around the edges. Home Depot will not stand by their product and replace the door. They told me to glue it, even though it peeled and tore on the face of the door. I have cabinets that are 20 years old in my kitchen and they have no peels.
      by
      Response from Hampton Bay Products TeamMay 9, 2023
      Hello JoeD, Thank you for your review. We are very sorry to read, and see, the finish concerns on the doors you noted in your review. We understand your frustration and, if you have not already received assistance, we would like to request that you reach out to our Customer Care team so that we may learn more about your experience with the product and pass along your feedback to our quality leaders. You may reach out to our Customer Care team by e-mailing them at CustomerCareWC@masterbrand.com. Nevertheless, please know that we value your feedback and look forward to using your review as a guide towards actively improving our products and customer experience. Best Regards. WoodCrafters
        5 found this review helpful
        Coating peels after 3 years
        Be prepared to glue this on a regular basis. Three years in, and the doors were peeling around the edges. Home Depot will not stand by their product and replace the door. They told me to glue it, even though it peeled and tore on the face of the door. I have cabinets that are 20 years old in my kitchen and they have no peels.
        by
        Response from Hampton Bay Products TeamMay 9, 2023
        Hello JoeD, Thank you for your review. We are very sorry to read, and see, the finish concerns on the doors you noted in your review. We understand your frustration and, if you have not already received assistance, we would like to request that you reach out to our Customer Care team so that we may learn more about your experience with the product and pass along your feedback to our quality leaders. You may reach out to our Customer Care team by e-mailing them at CustomerCareWC@masterbrand.com. Nevertheless, please know that we value your feedback and look forward to using your review as a guide towards actively improving our products and customer experience. Best Regards. WoodCrafters
          1 found this review helpful
          Beautiful
          Love it, look great
          by
          • Verified Purchase
          • Recommended
          just installed it
          When opening the box i found machine screws all over the bottom. They were in a bag that had been stapled inside. There are no directions as to what they are used for! The L shaped brackets that brace the front and rear upper cross boards are missing screws and the front brackets are missing. I have to go to the hardware store to buy them.
          by
            • Recommended
            Well made, looks nice, easy to clean
            This is a really nice cabinet. It is well made, sturdy, and cleans up easily. As is, you can't mount it flush to the corner since the drawers will scrape the wall. We installed it with a small spacer set back from the front edge a bit and then set the top flush with the wall and it is exactly what we wanted.
            by
              • Recommended
              Can’t make it any cheaper
              This cabinet is built with staples and plastic supports. Had to reinforce it with additional screws and glue so it wouldn’t fall apart prior to its installation. Amazingly poor construction and fabrication with multiple staples not even properly installed.
              by
              Response from Woodcrafters Home Products TeamSep 14, 2022
              Hello DAK1, Thank you for your review. We are so sorry to read that you were unhappy with the construction of the unit. Nevertheless, please know that we value your feedback and look forward to using your review as a guide towards actively improving our products and customer experience. Best Regards. WoodCrafters
                3 found this review helpful
                Beautiful bathroom cabinet
                I got this after my first choice was no longer available & I have to say I am extremely pleased with this purchase. I was told to get the same make countertop or it may not fit properly so make sure you ask what compatible tops are available. I got the silver ash top. It’s very pretty but it does not come with the backsplash (the pics online are misleading). Also this unit is HUGE. It’s taller than my old one and is a four foot wide unit. Check your measurements. Beautiful piece !
                by
                  • Recommended
                  Perfect match
                  This vanity works great in my bathroom. The drawers slide easily and doors open and close quietly.
                  by
                  • Verified Purchase
                  • Recommended
                  2 found this review helpful
                  Small things matter
                  When the base is advertised at 30 inches in width but is manufactured at 30 and 1/8 inches in width, it doesn't look real clean with a 30 inch vanity top. It is a small thing, but it unfortunately makes the final product a bit sloppy looking.
                  by
                  Response from Woodcrafters Home Products TeamSep 8, 2021
                  Hello Marcdw67, Thank you most kindly for your review for the Thornbriar 30 in. W Vanity in Cement. We are so sorry to read and see that you had an unfavorable experience with the unit. We do want to reassure you that we are very dedicated to customer satisfaction and quality. Therefore, we truly appreciate your feedback and will be sure to use your review as a guide towards actively improving our products and customer experience. Best Regards. WoodCrafters
                    3 found this review helpful
                    This is a nice solid beautiful vanity. The dark gray color matched beautifully with the speckled ...
                    This is a nice solid beautiful vanity. The dark gray color matched beautifully with the speckled "Silver Ash" vanity top. The doors and drawers are very well made and give lots of room for storage. The only thing I would note is that it is about 4" taller than my old vanity which is a big difference since I'm only 5'1". My husband, being 6'2" thinks it's perfect!
                    by
                    • Verified Purchase
                    • Recommended
                    1 found this review helpful
                    Overall happy with the cabinet. It was the color and...
                    Overall happy with the cabinet. It was the color and size we were looking for to replace an old vanity in a small bathroom. The box the cabinet came in did not appear to be opened previously but when I removed the cabinet it seemed as though it may have been handled previously. The drawers are not perfectly aligned and one has a slightly crooked front panel but is not noticeable to the eye without being scrutinizing. So with all those items, rating this as a Good versus Excellent. But overall am very happy with the final outcome of the vanity in the space.
                    by
                    • Verified Purchase
                    To excited to complete my bathroom remodel with a new cabinet install. The cabinet looked great u...
                    To excited to complete my bathroom remodel with a new cabinet install. The cabinet looked great until we saw the uneven cabinet doors and left side drawers. The drawers rub against each other, there a 1/8" gap on the left side of the top drawer compared to its right side, and 1 drawer is so hard to open and close. This is the 2nd cabinet that I ordered through Home Depot with poor manufacturing. So disappointed!
                    by
                      4 found this review helpful
                      Quality construction
                      Quality construction
                      by
                      • Verified Purchase
                      • Recommended
                      4 found this review helpful
                      durable vanity
                      I bought this vanity and it didnt disappoint. I really liked the contemporary style and color. It has a lot of storage. It made my boys bathroom look better
                      by
                        • Recommended
                        8 found this review helpful
                        I was very pleased with the quality of this product. It took a while to get here, BUT was worth ...
                        I was very pleased with the quality of this product. It took a while to get here, BUT was worth the wait! It is beautiful!! It is also very HEAVY! (If you are doing it yourself - it does take 2 & don't forget to take the drawers out before trying to move it!) The only thing I changed was the handles! I added square chrome handles on the drawers as well as the doors! I LOVE IT!!
                        by
                        • DIY
                        • Verified Purchase
                        • Recommended
                        6 found this review helpful
                        Very nice looking vanity for the price. It was hard to find something that was not totally open ...
                        Very nice looking vanity for the price. It was hard to find something that was not totally open on the bottom, so this is a great option. Has plenty of storage space. (Note: top was purchased separately)
                        by
                        • Recommended
                        3 found this review helpful
                        Very happy so far. Was a little worried at seeing some of the very negative reviews. Looks clean ...
                        Very happy so far. Was a little worried at seeing some of the very negative reviews. Looks clean and sturdy, will just have to see how it holds up in the humidity where I am at. Has the toe kick so covers up and fits old space even if your floor is not fully finished under your old cabinet. Love taller night. Some people complain about poor door/drawer alignment - they didn't read the directions. Yes, they can shift during shipping but I followed the instructions that came with it to get them back where they need to be. There is no lubricant on the drawer glides so was stiff at first but after I greased them up they were better. Door hardware very cheap looking so may upgrade that at some point. Wish they sold matching fill pieces but I was able to buy a fill piece and color match to the cabinet. No tongue and groves but didn't expect that for the price. In all, very nice, sturdy, clean looking cabinet for the price.
                        by
                          • Recommended
                          9 found this review helpful
                          Terrible quality! I am so upset I bought this vanity. I have only had it for less than a month a...
                          Terrible quality! I am so upset I bought this vanity. I have only had it for less than a month and it is already splitting. I remodeled my bathroom and everything was installed and then when I looked at the ends they are splitting where the sides meet. Not in a tiny corner but along the whole seam!!!! It will cost me over $1,500 to take it out and have the counter top re assembled so unfortunately I have to live with this damaged cabinet. It cannot even be fixed because it is such cheap particle board! I contacted the company and they said they would replace it but could not guarantee that the next one would not split! UGH I should have spent more money and bought a quality cabinet instead of this cheap piece. Save yourself the stress don't buy this!
                          by
                          Response from Woodcrafters Home Products TeamOct 7, 2019
                          Hello GE,
                          Thank you for your review of the 48 in. Thornbriar vanity in Polar White. We are very sorry to learn, and see, that you have had an unfavorable experience with the finish of the unit. Our cabinets and vanity tops are designed and tested for quality and durability to provide trouble-free use. Please rest assured that we stand behind our products and our warranty. If you are able to do so, we would like to ask that you reach out to our Customer Care team so that we may learn from, and review, your experience with our quality leaders. You may reach out to our Customer Care team by e-mailing them at CustomerCareWC@woodcrafters-tx.com; we ask that if you choose to reach out that you do clarify in the subject line that you were directed to reach out so that they are aware that this is a known issue. Nevertheless, we would like you to know that we truly value your feedback and look forward to using your review as a guide towards actively improving our products and customer experience.
                          Best Regards. WoodCrafters
                            9 found this review helpful
                            not the best
                            for the price i guess you would expect fairly low quality however i am still dissapointed. its assembled pretty sloppy. drawers dont line up. the worst patt is the thing plastic coating used as finish not bonded correcrly at the corrners. where the side board meets the front the finish should be wrapped around the corner rather than a thin finish piece glued to the front. this leaves a thin exposed strip of unfinished wood down each corner. the finish WILL peel in that area. too hard to return for a new one which may be the same way. difficult to see the poor corners in the photo
                            by
                            Response from Woodcrafters Home Products TeamMay 29, 2019
                            Hello Eric,
                            Thank you kindly for your review of the 48 in. Thornbriar vanity in Cement. We are very sorry to read, and see, that you received a cabinet with imperfections. If you are able to do so, we would like to ask that you reach out to our Customer Care team so that we may learn from, and review, your experience with our quality leaders. You may reach out to our Customer Care team by e-mailing them at CustomerCareWC@woodcrafters-tx.com; we ask that if you choose to reach out that you do clarify in the subject line that you were directed to reach out so that they are aware that this is a known issue. Nevertheless, please know that we value your feedback and look forward to using your review as a guide towards actively improving our products and customer experience.
                            Best Regards. WoodCrafters
                              5 found this review helpful
                              Purchased this 1 month ago unexpectedly for an emergency bathroom renovation. Price was perfect, ...
                              Purchased this 1 month ago unexpectedly for an emergency bathroom renovation. Price was perfect, functionality/layout is great and looks great. Not thrilled with the quality of materials(MDF) but it will do for the near future and certainly for the price it can't be beat!
                              by
                              • Verified Purchase
                              • Recommended
                              2 found this review helpful
                              great vanity plenty of storage, the draws are nice a d deep and long , I'm very happy with the pu...
                              great vanity plenty of storage, the draws are nice a d deep and long , I'm very happy with the purchase
                              by
                              • Verified Purchase
                              • Recommended
                              1 found this review helpful
                              Came out nice fit in the corner perfectly was great for DYI person
                              Came out nice fit in the corner perfectly was great for DYI person
                              by
                              • Verified Purchase
                              • Recommended
                              Awesome cabinet. From ordering online to installing this myself, everything went smoothly. A bit ...
                              Awesome cabinet. From ordering online to installing this myself, everything went smoothly. A bit heavy and bulky but the wife and I managed. Just glad we did not have to carry it up to a second floor. If I had to do it all over again, I would! BTW, This just fit into my 2001 Toyota Highlander with some room to spare. The hardest part was the unboxing, big box and extremely well packaged! Do yourself a favor and pick it up yourself!
                              by
                                • Recommended
                                4 found this review helpful
                                Vanity was delivered undamaged. All hardware was included. My favorite handyman built a 4" platfo...
                                Vanity was delivered undamaged. All hardware was included. My favorite handyman built a 4" platform for it and had the paint custom matched. Why add 4" to its height? Because I'm tall and bending over hurts my back. Handyman also designed and built the vanity top to accommodate the new sink and faucet I had already purchased. I couldn't be more pleased.
                                by
                                • Verified Purchase
                                • Recommended
                                4 found this review helpful
                                I really like this vanity. Carrying it in, you can tell it is very heavy duty (and just plain hea...
                                I really like this vanity. Carrying it in, you can tell it is very heavy duty (and just plain heavy!) and I am pleased with the quality overall. The drawers pull nice and smooth, and door is nice and smooth. Compared to what I have currently in my bathroom, this is a major upgrade. I do wish this came with a top and faucet, but it's not a huge deal. I've attached the tops and added faucets before, so doing it again will be like riding a bike. Overall, yes I would recommend.
                                by
                                • Recommended
                                3 found this review helpful
                                first thing i noticed is this cabinet is heavy. delivery arrived, banded to a pallet and well box...
                                first thing i noticed is this cabinet is heavy. delivery arrived, banded to a pallet and well boxed. box was damaged however the cabinet was unharmed. its made entirely of pressboard and MDF so that should explain the items weight. the finish is a very nice matte white and the hardware is a satin finish nickel. the back is open to the wall behind making installation easier. not what i prefer to see in cabinets and i will use luan to conceal wall behind.even though its finished. drawers glide smoothly and seem to be made well considering the materials. overall it looks very nice and should hold up for years in most any bath that gets normal use. it would be a nice feature to have options to have top and bowl shipped with cabinet for an additional cost ? i am saying that only because generally its going to be a homeowner doing their own upgrade/remodel and its just easier. its a great cabinet and i would recoommend it if it fits your needs and style.
                                by
                                • Recommended
                                7 found this review helpful
                                This cabinet has a nice look to it and is inexpensively priced. It is well made for a cabinet at ...
                                This cabinet has a nice look to it and is inexpensively priced. It is well made for a cabinet at this price point. The draws are made to last forever with 5/8-inch material and mounted with a pair of full extension steel ball bearing side mount drawer slides. The cabinet is also made of 5/8-inch material, that the manufacture calls, engineered lumber. I have always called it press board. It is very heavy, has relative poor tensile strength and is very vulnerable to water damage. However, it is inexpensive and available in sheets that need only to be cut and joined together with no other fabrication necessary. As with all engineered lumber, Its straight and even so it can easily be crafted into a precisely built piece of furnisher. The manufacture does this will. They use corner brackets to secure the frame and a heavy paint coat to create an attractive finish and protect against water damage. The doors are double hinged with good hardware that provides a reasonable range of adjustments. The handles and knobs are upscale brushed nickel. It was delivered in a semi by a driver that would only provide a limited amount of assistance in getting it into the house. t was well crated in a cardboard container that took a considerable amount of time to remove and created a substantial amount of waste. The manufacture offers a selection of several cabinets and accessories that, if they are of comparable quality should be considered by anyone that does not want to go to the expense of custom cabinets.
                                by
                                • Recommended
                                5 found this review helpful
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