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Customer Reviews for Home Decorators Collection Pompeo 52 in. Integrated LED Indoor/Outdoor Natural Iron Ceiling Fan with Light Kit

Internet #300912147

Model #YG618-NI

Store SKU #1002255318

  • Add tropical style to your indoor or outdoor space
  • Includes large leaf pedal blades, downrod, and pull chains
  • Integrated LED light kit has easy install twist-and-lock glass

Customer Reviews

  • 4.5
    out of 140 reviews
  • 79% recommend this product
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Showing 1-30 of 140 reviews
Misaligned light kit mounting plates
I purchased two of these fans, and both had the same build quality issue that made the fan unusable. The mounting plate for the light kit was misaligned with the fan motor component. This causes the light kit to be crooked - it has a large visible gap on one side, and rubs against the fan blade mounts on the other side (see pictures). This is particularly frustrating because it's not apparent until you've almost completed installation. Had to return both.
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Response from Ed Yano HDC RepSep 1, 2023
I appreciate your review detailing the challenges you encountered with the Pompeo 52-inch ceiling fan. It's unfortunate that you faced a consistent build quality issue with both fans, where the misaligned mounting plate for the light kit affected the overall functionality and appearance of the fan. Your description and the attached pictures provide clear evidence of the problem you experienced.

It's understandable that such issues can be frustrating, especially when they only become apparent towards the end of the installation process. Your feedback is crucial in shedding light on potential concerns that other customers might encounter as well. Thank you again for sharing your experience, and I hope that your future purchases deliver a smoother and more satisfactory outcome. If you have any further questions or require additional assistance, please feel free to ask. HDCEdYano
    Fire Hazard
    Purchased April 2020, relay for fan over heated , melted, almost burned down house, Customer Service request you to text them, they never call back or make good on their warranty
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    Response from Ed Yano HDC RepAug 31, 2023
    We apologize for the experience you've had with your 52" Pompeo ceiling fan and the subsequent customer service interactions. Your safety is our top priority, and we take your concerns seriously.

    We are truly sorry to hear about the relay issue you encountered and the difficulties you faced with our customer service. We strive to provide prompt and effective assistance to all our customers, and it's unfortunate that you didn't receive the support you expected.

    If you haven't already, we recommend reaching out to the manufacturer's dedicated customer service team at 1-833-433-2671. They specialize in handling parts replacements, warranty matters, and any technical assistance you may require. We understand that your customer service experience may not have met your expectations, and we want to ensure you have a more positive experience moving forward.

    Your safety and satisfaction are important to us, and we're committed to resolving this matter for you. Please don't hesitate to contact our manufacturer's customer service team for the support you need. If there's anything else we can do to assist you, please let us know. HDCEdYano
      After Only Two Years the Fan No Longer Works
      This fan worked well for two years. I purchased it the spring of 2021 with a separate remote for use on my screened-in porch. The fan has stopped working. It doesn't turn on by using the remote nor the chain. The light still works. I had high hopes that this fan would be a great value and would last at least five years given the reviews and how nicely it blends with the decor of my porch. Unfortunately, the warranty period is termed and I will have to invest in a new fan of better quality.
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      Response from Ed Yano HDC RepAug 11, 2023
      Thank you for taking the time to provide your feedback regarding the 72" Kensgrove ceiling fan. We truly value your continued support and your loyalty to our products. We're sincerely sorry to hear about the issues you've encountered with the operation and remote controls of your fans.

      It's certainly not the experience we want you to have with our products. Remote control reliability and consistent operation are crucial to the satisfaction of our customers, and we're disappointed that your experience did not meet those expectations.

      We take your feedback seriously and would like to address the concerns you've raised. Remote control issues can sometimes be attributed to various factors, such as signal interference or technical glitches. We're committed to ensuring that your fans operate flawlessly, and we'd like to assist you in resolving these issues. Please reach out to our dedicated customer support team at 1-833-433-2671. They can work with you to troubleshoot the remote control problems and find the best solution to ensure that your fans function as intended. Additionally, we'll review your concerns to further improve the quality and reliability of our products.

      Your feedback is invaluable to us, and we appreciate your patience as we work to address these issues. We hope to provide you with a more satisfying experience and regain your confidence in the Kensgrove ceiling fan.

      Thank you for being a valued customer. We look forward to assisting you and ensuring that your fans deliver the comfort and performance you deserve. HDCEdYano
        No powerful, and not compatability with remote control‼️
        Is not powerful enough, and although it mention on the description is compatible with a universal remote control, i bought it separate, but the fan cavity, where you supuse to intall the remote control part it to small in the upper fan
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        • Verified Purchase
        Such a beautiful fan. This fan looks great on our newly built gazebo. It's really quiet and blows...
        Such a beautiful fan. This fan looks great on our newly built gazebo. It's really quiet and blows a great deal of air.The light is also bright enough for our needs. Great cost as well. Hope to get years of enjoyment from it.
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        • Verified Purchase
        • Recommended
        1 found this review helpful
        Perfect fan for the outside. We purchased two and love...
        Perfect fan for the outside. We purchased two and love it. Very quiet and looks great.
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        1 found this review helpful
        Simple to install. Looks great and runs great. Runs very quietly. Love it!
        Simple to install. Looks great and runs great. Runs very quietly. Love it!
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        • Verified Purchase
        • Recommended
        2 found this review helpful
        This is a beautiful ceiling fan with LED lighting. The motor is inside a metal bowl style casing...
        This is a beautiful ceiling fan with LED lighting. The motor is inside a metal bowl style casing, and the blades are rattan-styled. The design works great for indoors/outdoors. I was surprised that this fan could be installed outside on an uncovered ceiling such as a pergola. When I installed the fan, I noticed that the electrical wires were waterproof-sealed and the motor is covered in a casing, well-protected from the element. Even though this is okay for uncovered areas, I recommend having it covered when not in use. Too much sun exposure can damage the rattan blades. I did not notice any wobbling and the noise level is acceptable. At all fan speed level, it gives a pleasant breeze. Moreover, the LED light has three light intensity levels. My wife loves how this fan looks in the room.
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        • Recommended
        3 found this review helpful
        Excellent fan. Wide blades move large amounts of air, seems like twice as much as my indoor fans ...
        Excellent fan. Wide blades move large amounts of air, seems like twice as much as my indoor fans of similar width at least.. Good speed range of adjustment. Looks great in the right setting, bright white on white. Light is strong enough for most use, with three levels of brightness. Installs easily as any fan, nothing too tricky or unexpected. Really is a good looking fan for a gazebo or porch.
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        • Recommended
        3 found this review helpful
        Nice looking fan with no wobble, whines at high speed, 3 way light, no remote control...............
        Nice looking fan with no wobble, whines at high speed, 3 way light, no remote control.................... This is an unbiased review that is unaffected by the fact that I received this product for free. As proof of impartiality, just click on my nickname and see the average of the ratings I have given over 200 reviews to date. ==== First impressions ==== Packed nicely but pretty much everything must be assembled. Seems heavy. ==== Installation ==== This uses the standard hanger type for this brand and many others. You use two screws to fasten it to the ceiling box and hang the ball at the end of the downrod into the socket in the mount. The process is a little involved to keep from having to start over because the instructions are somewhat vague. You may be better off just following the exploded view diagram. There are two options for mounting, one using a downrod (only short one is included), and another without the rod for a ceiling-hugger installation. I used the downrod but had to buy one that is longer (18") due to the peaked ceiling. There is no remote control. ==== Operation ==== The pull-chains and pendants are identical so there is no easy way to tell which is for the fan and which is for the light. I suggest using a different pendant for one. The pull-chain switches are very noisy and that is a minus for me. There are switches made that operate much more quietly. The chains are very short. Again I suggest buying longer ones. The fan has three speeds as usual but the high speed has an annoying whine, see the video. Medium and slow speeds have no whine. There was no trace of wobbling at any speed. No balancing kit was included nor was it needed. The light has three levels of brightness. One pull makes it bright and each subsequent pull makes it dimmer. The light is not real bright but should allow for reading underneath. The blade design is hit-or-miss in my family. About half like it and half do not. I do. The LED light panel can be replaced but I would not count on it being available, especially after a few years. I think it may be possible to replace it with a universal light fixture but am not sure. In any case the switch would probably need to be replaced as well. ==== Summary ==== Confusing instructions. Nice appearance but that is subjective. Whines at high speed. Noisy switches. Good airflow. No wobble.Reverse operation switch on side of motor.
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        • Recommended
        9 found this review helpful
        Pompeo 52 in. white ceiling fan is a 5 STAR choice for our outdoor slatted pergola. It has a true...
        Pompeo 52 in. white ceiling fan is a 5 STAR choice for our outdoor slatted pergola. It has a true “wet” rating. Some outdoor fans have only a “damp” rating meaning they should only be mounted in a covered area. It has a beautiful design and excellent construction with a super nice powder coating on the motor and metal parts. The large leaf pedal blades are heavy duty water resistant plastic and the 3 setting lighting kit is 18 watt LED (note it is not 28 watt LED as in the online bullet point listing). The result is low cost operation while still producing plenty of light. A few other pros are the extra-long wires provided allowed for the use of extended down rods for tall slatted ceilings like ours. For those with low ceiling the fan can be hung without a down rod. It has a reverse switch that is located down low on the light kit for easy access. Although this fan does not come with a remote control the hanger is designed to accommodate a generic remote receiver. Like all the other Home Decorations Collection fans we have reviewed this fan comes with a lifetime motor warranty, it moves a lot of air, it runs smooth and it operates quite. Please note: I found is a mistake in the instructions that had me scratching my heads for a while. Step #9 shows the blades attaching to the blade arms incorrectly (see photo). The correct way to assemble is to attach the blade “I” between the blade arm “HH and the medallion “J”. I recommend this fan as a good choice in its price range for outdoor use, especially in “wet applications”, I hope this helps.
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        • Recommended
        5 found this review helpful
        Couldn’t find it in store so I found it on line love the fan and light, looks great on deck
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        • Verified Purchase
        Such a stylish, beautiful fan! Perfect on my enclosed patio.
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        • Verified Purchase
        Dangerous!!
        My husband and I were eating dinner and the glass globe coving the LED lights flew off and shattered on our table. We run the fan alot and I'm sure with the vibration it gradually unscrews itself. I wish there had been a warning about this or at least the light cover could have had the little screws you can tighten on the sides to prevent this. I can't seem to find the correct replacement for this and the LED lights are very bright without the shade covering them.
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        Response from Ed Yano HDC RepJul 5, 2023
        Thank you for sharing your feedback regarding your experience with the Pompeo ceiling fan. We apologize for the inconvenience you encountered with the glass globe covering the LED lights and understand your concerns.

        We are sorry to hear that the glass globe unexpectedly flew off and shattered on your table. Our ceiling fans are designed with safety and durability in mind, and incidents like this are not representative of our usual product performance. We apologize for any inconvenience or distress caused by this incident.

        When properly tightened, the glass threading is designed to secure the glass globe in place and prevent it from falling off. However, we understand that if not properly secured, and with continuous fan operation and the associated vibrations, it is possible for the glass globe to gradually unscrew itself over time.

        We appreciate your suggestion regarding the addition of screws on the sides of the light cover to provide extra security. While the Pompeo ceiling fan does not have this specific feature, we will certainly take your feedback into consideration for future product development and improvement. We apologize for any inconvenience caused by the lack of warning regarding the possibility of the glass globe loosening over time.

        Regarding the replacement for the glass globe, we recommend reaching out to our customer service at 1-800-986-3460 team to inquire about the availability of the correct replacement part. Our team will assist you in finding the appropriate replacement to restore the proper function and aesthetics of your fan. You can also contact the manufacturer directly from their website here: https://www.tal-usa.com/technical-support

        Once again, we apologize for the inconvenience and any inconvenience caused by this incident. We appreciate your feedback, which helps us improve our products and better address the needs of our customers. Please don't hesitate to contact our customer service team for assistance with the replacement part or any further questions or concerns you may have. HDCEdYano
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          • Verified Purchase
          Pompeo 52 in. Integrated LED Indoor/Outdoor Natural Iron Ceiling Fan...
          Pompeo 52 in. Integrated LED Indoor/Outdoor Natural Iron Ceiling Fan was easy to install and looks great!
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          • Verified Purchase
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          • Verified Purchase
          Great choice
          The fan is beautiful and the blades put out plenty of air.
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          • Verified Purchase
          • Recommended
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          • Verified Purchase
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          • Verified Purchase
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          • Verified Purchase
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          • Verified Purchase
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          • Verified Purchase
          The fan is very beautiful and goes well with the...
          The fan is very beautiful and goes well with the room decor. Those blades of leaves give off some strong cool breeze. Wow! Love it!
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          • Verified Purchase
          1 found this review helpful
          Very happy with this new fan. It is quiet,...
          Very happy with this new fan. It is quiet, good air movement in my bedroom. The light fixture looks very slick and does a good job of lighting the whole room when needed. Would recommend this fan to anyone in the market.
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          • Verified Purchase
          1 found this review helpful
          Great Ceiling Fan for Porch
          Replaced old ceiling fan on my porch with this more modern looking fan. Very easy to install. I like the LED lights. Excellent build quality.
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          • Verified Purchase
          • Recommended
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          • Verified Purchase
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          • Verified Purchase
          Purchased 4 of these fans for all rooms and Lanai....
          Purchased 4 of these fans for all rooms and Lanai. "Good rating" downgrade was due to one of the four having a bent fan motor shaft from the manufacturer. After installation it wobbled and clanked. Had to uninstall, return to Home Depot, pick up a replacement and reinstall.
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          • Verified Purchase
          No controller & it’s very high...
          No controller & it’s very high
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          Response from Ed Yano HDC RepMay 24, 2022
          Correct, this is a pull chain fan. There will be no controller in this model fan. You may add a universal remote for most all pull chain fans including this model. HDCEdYano
          • Verified Purchase
          Showing 1-30 of 140 reviews

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          Recommended Room Size

          Large Room (400 sq. ft.)

          Large Room (400 sq. ft.)

          Large Room (400 sq. ft.)

          Large Room (400 sq. ft.)

          Mounting Type

          Angled Mount, Downrod Mount, Flush Mount

          Angled Mount, Downrod Mount

          Angled Mount, Downrod Mount, Flush Mount

          Angled Mount, Downrod Mount, Flush Mount

          Blade Span (in.)

          52 in

          54 in

          52 in

          52 in

          Number of Blades

          4

          5

          5

          5

          Features

          Reversible Blades, Reversible Rotation

          Quick & Easy Install, Reversible Blades, Reversible Rotation, Twist & Lock Shade

          Dimmable, Reversible Rotation, Twist & Lock Shade

          Quick & Easy Install, Reversible Blades, Reversible Rotation