Safe is usable. Holds papers and other items well. Clunky to use. Latches probably won't last a long time like others have reported having issues with. The anti-slam pistons are somewhat irritating. My biggest complaint is I keep it in a space that is not temperature controlled and the plastic shell cracked in many places. Honeywell replaced it and the second one did the same thing so I'll just live with it.
Not sure I recommend this safe but it does the job.
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Response from ProductExpertOct 11, 2022
Dear Customer, Thank you for your feedback. Please call our Customer Service Dept. at (877) 354-5457 or email lhlpcustomerservice@lhlpinc.com, so we can gather more information about your order and resolve your issue.
1 found this review helpful
Jun 17, 2020
right outside latch broke. not surprised. it is fastened with a plastic fastener. The size is gre...
right outside latch broke. not surprised. it is fastened with a plastic fastener.
The size is great, it is heavy and not easily moved.
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Response from ProductExpertJul 7, 2020
Dear Customer, Thank you for your feedback. Please email our Customer Service Dept. at lhlpcustomerservice@lhlpinc.com so we can gather more information about your order and resolve your issue.
Verified Purchase
8 found this review helpful
May 1, 2024
The document storage chest itself is excellent. Trying to get additional keys is a different story. I called customer service 3 times; never answered. Said leave message and will call back. Still waiting for call back.
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Verified Purchase
May 1, 2024
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Verified Purchase
Mar 13, 2024
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Verified Purchase
Mar 3, 2024
I like the file box very much.
I like that it is waterproof.
Home depot price and availability
Were the best.
by
Verified Purchase
Feb 28, 2024
Exactly the safe we needed. We used some hanging folders and still had room to place some collectibles. Fits perfectly in the available space.
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Verified Purchase
Jan 10, 2024
This was a gift. The feedback I recieved from the recipient was that it fulfilled her every need.
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Verified Purchase
Jan 3, 2024
unit arrived with large crack on top
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Response from ProductExpertJan 8, 2024
Hi DENNIS, We sincerely apologize for the inconvenience you faced with the unit arriving with a large crack on top. Your feedback is valuable, and we appreciate you bringing this to our attention. Please reach out to our Customer Service Dept. at (877) 354-5457 or email lhlpcustomerservice@lhlpinc.com, so we can collect your order details, and investigate the cause to promptly resolve the issue.
Verified Purchase
Jan 3, 2024
Seems to be as promised.
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Verified Purchase
Dec 14, 2023
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Verified Purchase
Nov 15, 2023
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Verified Purchase
Sep 27, 2023
I am impressed with this unit. It is heavy, well-built and roomy. I like the slow close lid (without which, there would be a risk of crushing fingers given the lid’s weight). The only thing I found somewhat disappointing is that the latches are plastic (thus the 4-stat vs 5-star rating). But given the overall good quality of the safe, I would like to assume that they are a particularly strong and durable plastic. Overall, I would recommend this safe.
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Verified Purchase
Aug 21, 2023
Poor Lock Quality
Sturdy product, good weight…poor lock quality. I bought my safe about 5 years ago, inside of the first year, the key was stuck and the locking mechanism would not turn. Too unwieldy and heavy to ship back. Fortunately, the lock was in the open position.
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Response from ProductExpertAug 22, 2023
Hi KMH7499, Thank you for your feedback. Please call our Customer Service Dept. at (877) 354-5457, so we can gather more information about your order and resolve your issue.
1 found this review helpful
Aug 2, 2023
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Verified Purchase
Jul 12, 2023
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Verified Purchase
Jul 2, 2023
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Verified Purchase
Apr 13, 2023
Has a good amount of space. Fit file folders and...
Has a good amount of space. Fit file folders and other documents well. Seems like solid construction.
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Verified Purchase
Apr 5, 2023
Lock did not work had to return...
Lock did not work had to return
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Response from ProductExpertApr 7, 2023
Dear Customer, Thank you for your feedback. Please call our Customer Service Dept. at (877) 354-5457 or email lhlpcustomerservice@lhlpinc.com, so we can gather more information about your order and resolve your issue.
Verified Purchase
Mar 30, 2023
Overall seems well designed and sturdy, with one glaring exception,...
Overall seems well designed and sturdy, with one glaring exception, and one minor issue — the gold latches have plastic mechanisms, which are outside the protection of the safe! Maybe it’s still fireproof if locked, but for in-home use, I don’t need to lock it and it’s annoying to have to. The minor issue is that the key can’t be removed unless it’s in the locked position, and if locked, the lid won’t close, so you either have to leave it unlocked with the key in place, or lock it every time you use it (before you can remove the key).
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Response from ProductExpertMar 31, 2023
Dear Customer, Thank you for your feedback. The gold latches must be locked to keep the chest secure in the event of a fire or under water.
Verified Purchase
Mar 24, 2023
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Verified Purchase
Mar 8, 2023
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Verified Purchase
Mar 8, 2023
Solidly built— would seem capable of claimed performance....
Solidly built— would seem capable of claimed performance.
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Verified Purchase
Feb 22, 2023
Fit all my documents perfectly....
Fit all my documents perfectly.
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Verified Purchase
Feb 9, 2023
Very heavy! It’s perfect for my important documents...
Very heavy! It’s perfect for my important documents
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Verified Purchase
Jan 25, 2023
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Verified Purchase
Jan 18, 2023
Very nice safe, you will not be disappointed...
Very nice safe, you will not be disappointed
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Verified Purchase
Nov 30, 2022
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Verified Purchase
Nov 9, 2022
Exactly what I needed - lot's of interior room for...
Exactly what I needed - lot's of interior room for disks, tapes, important keepsakes, and documents.
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Verified Purchase
Oct 26, 2022
The safe is fine. The Home Depot experience was miserable....
The safe is fine. The Home Depot experience was miserable. HD apparently lost the safe for two weeks. The online system consistently said it wasn't at the store, or was at the store but wasn't ready for pick-up. Finally we got a phone call asking why we hadn't picked it up already?
A disaster.
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Response from ProductExpertOct 28, 2022
Dear Theodore, Thank you for your feedback. We are sorry you experienced issues picking up your Honeywell Storage Chest. Please call our Customer Service Dept. at (877) 354-5457, so we can gather more information about your order and help resolve your issue.