Customer Reviews for Honeywell Satin Nickel Keypad Electronic Knob Entry Door Lock

I've never opened a door and had the doorknob in my hand and the door still shut closed. terrible quality from honeywell.

Looks nice, operates as expected. A little noisy. This is for RESIDENTIAL, commercial use will void warranty. It is perfect for interior doors. Works well on exterior entry BUT - US standard door prep is 5 1/2" from center of dead bolt to center of knob. The interior battery box is too tall and WILL NOT WORK with deadbolt because the top of battery box will cover part of the deadbolt. You will have to repair the door - fill in the holes for the knob and then reprep the door for 7" center to center, and redrill the strike on the jamb. If you are not comfortable with that, you will have to hire a professional. Or remove deadbolt and install a cover plate. Even with this modification, it will be difficult to change batteries with a deadbolt installed. The lock body will cover the old prep and won't be visible. Honeywell was made aware of this in development, but made it like this anyway. It takes a KW1 key, but a universal KIK cylinder with a different keyway can be used.

Actually ordered another one after this one was installed... Very easy install and extremely convenient.

Had this door lock for about 2 years and have not had any issues, it's noisy when locking/unlocking but it's been working fine. Good for interior use, not sure about exterior.

It worked correctly for 4 months, then at month 5 the unlock button intermittently stopped responding to presses. Waiting for the pad to reset would "fix" it. Then after a few weeks the unlock button stopped responding completely, along with the lock button. Another set of new "high quality alkaline batteries" installed per the instructions with no improvement. The other keypad buttons respond correctly, just not the unlock and lock buttons.

The inside housing of unit that encloses the 4 AA batteries was way too tall and ran into the deadbolt above. Will look for Schlage brand since I had good luck on another door install

This knob worked for a number of months, and then the "0" button quit working. This was a problem since the 0 was part of my entry code. I tried different batteries, but they didn't last any longer. I would not recommend this product at all.

1 month in stopped working and honeywell service was awful

Quit working after 2 weeks. Will never purchase another Honeywell product

Rating provided by a verified purchaser

Loud mechanism, slow to unlock after the code is entered, and hard to turn. I had to purchase another brand to replace these.

Unfortunately after a week of use, it no longer worked. How they set up the inside of it with thr wiring no matter how you have it, it will cut the wires. Poor construction and a waste of over $70 for us.

Installed easy with no problems. Instructions were clear. Programmed the code and it was ready to go. Simple to lock and unlock the door.

Bought 2. One works great and has been wonderful. The other was dead on arrival, so I averaged my star rating. 5 for the one that worked, one for the one that didn't. It's a good product, so hopefully my experience was a fluke. However, finishing a 20 min install only to find out the thing didn't work was super annoying.

Unfortunately I had to pay an installer to install and it was defective. Looks like Home Depot just sent me something someone had returned for the same reason I had to return. The wire was cut inside of it. I just ended up using old door lock.

You could hear the motor turn to try to lock or unlock itself, but it didn’t have the power to so it’d just quit. Looked nice, just wouldn’t work.

Less than 2 months after installation, it is not working anymore It does not open from the keyboard anymore

It easily replaced the standard door nob that was on my hall closet. Easy to program and simple to use. It looks great and keeps the stuff I want to protect safe in the closet. It was also a great price. Couldn't ask for anything more!