It appears that no one at Honeywell, or Resideo has given thought to why these doorbell push buttons get such a bad review due to the lugs breaking on the bracket when people try to replace the battery. The written instructions are awful, the video instructions online from the company are terrible as well, and do not spend nearly enough time on how to achieve this procedure without breaking the product. The directions should clearly indicate that one puts a small screwdriver in at the bottom left and pushes the tab towards the door frame, then slide the button assembly upwards to disengage it. I don’t think they must realize how quickly a large company can get a bad reputation just by providing really bad directions.
by
Recommended
Customer review from resideo.com
Feb 25, 2020
When I had some doors put in, they ruined my wired in doorbell. I was pretty unhappy. But then I ...
When I had some doors put in, they ruined my wired in doorbell. I was pretty unhappy. But then I found this Honeywell doorbell. I was worried because we have 2 doorbell ringers for our front door alone (one is outside of our porch and one is at the actual door.
And there's a big distance between the porch and the inside where I would want to hang a new doorbell chime thingy. But these work! I LOVE the fact that I could buy more, which I did! And I LOVE LOVE the fact that I can pair each push button with a different color and sound. I could have done them all the same as well, the choices were wonderful!
So now I have this system with 3 push-buttons (one for the back door) and I know which button is being pushed and where.
The chime is loud and I bought the system that allows me to even add in my own sounds and I was able to put it in the living room next to our air and heating thing so I can now hear it all over the house (my old system I could not hear it in the back bedroom).
by
Verified Purchase
Recommended
5 found this review helpful
Jan 8, 2019
Easy to install, 5 choices of ringers. Different for front and back. Had to order a second ringe...
Easy to install, 5 choices of ringers. Different for front and back.
Had to order a second ringer, but shipped to store quickly.I am happy!
by
Verified Purchase
Recommended
6 found this review helpful
Aug 28, 2018
Upgraded and connected this button to an older Honeywell wireless doorbell I've had about 10 year...
Upgraded and connected this button to an older Honeywell wireless doorbell I've had about 10 years. Works great and looks like I have all new system at a fraction of the cost!
by
Verified Purchase
Recommended
5 found this review helpful
Apr 17, 2024
by
Verified Purchase
Mar 13, 2024
by
Verified Purchase
Feb 29, 2024
by
Verified Purchase
Feb 28, 2024
Works great your able to change chimes for different doors loud enough to hear though walls installing it took a little work because our house is cinder block bought some anchors drilled the holes installed the mounting bracket snapped on door bell button and done
by
Verified Purchase
Feb 28, 2024
Could be a little louder.works good
by
Verified Purchase
Feb 21, 2024
I needed a door bell for each entrance to connect with my Honeywell receiver. Very easy to set up.
by
Verified Purchase
Feb 21, 2024
by
Verified Purchase
Feb 14, 2024
Safe yourself the headache and buy another brand. When they work, they work great but they never last and there is no way to fix it. Won't pair to replacement doorbell buttons.
by
Response from Resideo TeamFeb 15, 2024
Hi Steven, we are sorry to hear about this. We will be happy to help troubleshooting and pairing your push button to the doorbells. Please feel free to contact our tech support team at (800) 633-3991 or send us a Private Message to our Honeywell Home Facebook account. - Maria
Verified Purchase
Feb 8, 2024
by
Verified Purchase
Jan 31, 2024
by
Verified Purchase
Jan 31, 2024
by
Verified Purchase
Jan 31, 2024
by
Verified Purchase
Jan 17, 2024
quick shipping and they worked
by
Verified Purchase
Jan 17, 2024
by
Verified Purchase
Oct 12, 2023
by
Verified Purchase
Sep 28, 2023
by
Verified Purchase
Sep 14, 2023
Cheap cheap flimsy mounting bracket
Same issue as most, doorbell works fine, mounting bracket breaks the first time you tale it off to change the battery. Cheap cheap cheap !
by
Response from SupportSep 20, 2023
Hi Unhappycustomer, we are sorry to hear about that. This is not what you should expect and our team is ready to help. Visit the Support Center link at the top of the page for ways to get in touch.
Customer review from resideo.com
Aug 23, 2023
Excellent product for the price and easy installation, no mess and easy to follow steps.
by
Verified Purchase
Aug 23, 2023
by
Verified Purchase
Aug 21, 2023
Poor Quality Door bell
I bought this door bell (PRWL400W2000/A) little more than six months ago. Since then, bell switch sometime works other time do not. Sometime switch get stuck and bell keep ringing. Last week I put my hand on door bell switch and it fell off. I notice that hook on back grey plastic plate were broken. I do not know where to get this plastic plate, so I have to replace the door bell.
by
Response from Customer CareAug 23, 2023
Hi Bakul, thank you for bringing this to our attention. Our Support Center link at the top of the page has all the ways you can get in contact with us to discuss where the issue may be.
Customer review from resideo.com
Aug 11, 2023
Excellent item
This item easy to install takes minutes. Works great. Has great sound tones.
by
Recommended
Aug 9, 2023
by
Verified Purchase
Jul 24, 2023
Design / Manufacturing Flaw
A problem I found with the push button is that the battery is not held securely in place; I installed a thicker piece of foam on the battery cover and it appears to have cured the problem of it not working. This appears to be a design / manufacturing flaw.