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Customer Reviews for Hotpoint 17.6 cu. ft. Top Freezer Refrigerator in White

Internet #205516091

Model #HPS18BTHWW

Store SKU #1001081839

  • Adjustable wire shelves - Can handle a variety of foods
  • Upfront temperature controls - Regulates temperature
  • Optional icemaker (IM4D sold separately) keeps ice on hand

Customer Reviews

  • 4.5
    out of 891 reviews
  • 90% recommend this product
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Showing 1-30 of 891 reviews
A fantastic value for the price
Spacious and very ergonomic. A great appliance that has tons of room.
by
    Great
    Clean and sturdy happy with my replacement from the factory
    by
      I Love It!
      I bought this 2 weeks ago and it is my first new refrigerator ever. When I got married 35 years ago, I got a used refrigerator from a relative. I’ve always bought used from someone else. This is so impressive. I Love It!
      by
        • Recommended
        wait and see
        Chose this to replace GE fridge I only had for 8 mos. So far this one is working fine. Still a little leary because of previous refrigerator.
        by
          Wait and see ~~
          Have only had a short time. Will have to see.. My GE I bought, only lasted 8 months...So far it has been working, but can hear it running..noise level is annoying. Still a little hesitant because of previous problem...
          by
          Response from HaierOct 2, 2023
          Hello, Thank you for taking the time to leave a review on our website for your new refrigerator. Your feedback is valued and very important to us! We recommend taking a look at the article below for a list of normal noises associated with refrigerators and their causes: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901 We’re confident that you’ll be able to enjoy your refrigerator for years to come and feel free to reach out anytime if there’s any way we can be of assistance. Warm regards. -Charlie@Haier
            Good Fridge
            Works Great just what we needed with our other fridge quitting.
            by
              Amazing cooling and roomy!
              So glad I purchased this hot point fridge! It works perfectly!
              by
                • Recommended
                Love this fridge!
                The fridge is great! Perfect for our home. The one thing I wish it had was another drawer. Other than that it is doing its job perfectly.
                by
                  Good value
                  Simple and compact with racks that can be positioned according to need and standard vegetable and butter drawers. Good value if you need a basic fridge with limited bells and whistles.
                  by
                    Very Efficient.
                    Bought this refrigerator about 6 weeks ago for my basement and am very hpppy with it.
                    by
                      • Recommended
                      Cools quick to use sooner
                      I bought the floor model when my other fridge decided to retire and I had 7ppl on their way for a long weekend visit. This fridge cooled down fast so I could start using it within a few hours. I would have liked a larger one but with the smaller unit we shouldn't "lose food" in the back so it was better to get this than a larger one .. No wasted food
                      by
                        Low grade racks
                        The refrigerator works fine, however the medal racks inside bend with weight- low grade
                        by
                        Response from Hotpoint AppliancesAug 3, 2023
                        Hello - We appreciate you taking a moment to share your thoughts on this refrigerator. We're happy to see that you are getting good performance and everything. However, we are sorry about the racks not working out for you. With that in mind, we're going to take this feedback and share it directly with our product team to review. This way we can look for ways to make improvements for our appliances going forward. We understand how important it is to have shelves that are stable and able to hold many different food items. Let us know if you ever have any questions, we're always happy to help. - Jonathon@Hotpoint
                          I bought this in March and 2 fine men delivered and installed it on March 11. It is an excellent refrigerator and I am very happy to have a new and well-working refrigerator/freezer.
                          by
                            • Recommended
                            Keeps it cold
                            The fridge works great but I wish I had more drawers.
                            by
                            Response from GE_AppliancesJul 26, 2023
                            Hello, Thank you for taking the time to leave a review on your Hotpoint top-freezer refrigerator. We value and appreciate your feedback! We are pleased to hear that the refrigerator cools as it should, and keeps your food items cold. We are sorry to hear that you don't find that the refrigerator has enough drawers for storage space. Your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience an appliance has to offer. Thank you for your review! -Devin@Hotpoint
                              • Recommended
                              Great choice.
                              Excellent product. Purchased for our garage and it is perfect.
                              by
                                Awesome Refrigerator!!
                                Pretty Happy with my new refrigerator so far! It did not take long after installation to cool off my food that had been out for a couple hours after my old refrigerator stopped working! Thankfully we were able to salvage groceries that as you know are getting harder and harder to buy (price)! I was pleasantly surprised with the amount of space inside! Overall a happy, satisfied appreciative customer!
                                by
                                  • Recommended
                                  Price and quality are excellent
                                  Great value high quality product has great styling with the round cornered and recessed handles
                                  by
                                    • Recommended
                                    Refrigerator Came With My New Home
                                    Very disappointed. The crisper drawers are so low it hurts my back to reach them. The shelves are wire, so all your smaller items topple over. And when it is humid, the seal on the door gets stuck and you can barely wrench the door open.
                                    by
                                    Response from Hotpoint Appliances Jun 29, 2023
                                    Hello - Thank you so much for getting in touch and sharing your thoughts on this refrigerator. We're sorry to see that it is disappointing you so far. We're going to be taking the feedback you've shared about the drawers and shelves, to send over to our product team. This way they can see where improvements for our future models can be added. We really appreciate you sharing this with us. Let us know if you have any questions, we're always happy to help out. - Jonathon@Hotpoint
                                      Good functional fridge.
                                      When it was delivered the doors didn't open the way I needed. However, it was simple to reverse them.
                                      by
                                        • Recommended
                                        Awsome
                                        Quite as a mouse and a beauty to be whole.Its work Great!!!!!!!
                                        by
                                          • Recommended
                                          nice features
                                          I bought this a month or so ago. The only complaint I have is it didn't get cold enough until I turned it up to high. Otherwise it is working well.
                                          by
                                            • Recommended
                                            Spacious & efficient
                                            This refrigerator is absolutely amazing. I love how much space it has in the fridge and freezer. The side door has so much space for condiments and drinks. Keeps everything cold and it doesn’t even have to be in there for long !
                                            by
                                              • Recommended
                                              Perfect for 2nd fridge
                                              Wanted a 2nd refrigerator for my mancave but didn’t need all the whistles and bells. This fridge is perfect and has plenty of room for everything.
                                              by
                                              Response from Hotpoint Appliances Apr 26, 2023
                                              Hello - Thank you for taking a moment to get in touch. We hope you've been doing well. We're so happy to see that you are enjoying this model so far and loving the cooling performance. We think it is a perfect choice for the mancave! Our favorite feature is the gorgeous LED lighting, it makes it incredibly easy to see everything inside. Thank you again for sharing your feedback. We hope you have a great week. - Jonathon@Hotpoint
                                                • Recommended
                                                Great size and feature
                                                We received our fridge in a very good condition and it works so smoothly and doesn’t make any noises.
                                                by
                                                  • Recommended
                                                  Good size for 1 person home
                                                  I bought this about a month ago because it was smaller than most other refrigerators in the store.
                                                  by
                                                  Response from HaierAppliancesApr 12, 2023
                                                  Hello, We truly appreciate you making Haier Appliances a part of your home and we’re thrilled that we were able to provide a refrigerator that fits your needs and space. We really love the LED lighting in this model, and the hidden pocket handles offer a streamlined appearance that is sure to look great in any kitchen. Thank you for leaving us your review and please know that we are here for you should you need assistance in the future. Best regards. -MichaelB@Haier
                                                    Efficient
                                                    Just what I needed. I didn’t need a bigger fridge being a single person. It is clean and simple. I like the handles being in the door.
                                                    by
                                                      • Recommended
                                                      Good
                                                      I love the look and is working fine. The color scheme goes with all my appliances
                                                      by
                                                        • Recommended
                                                        Great Refrigerator !
                                                        Purchased this refrigerator for my first rental home and it works Great! It works great and you can’t beat the price!
                                                        by
                                                          • Recommended
                                                          very economical
                                                          This fridge is my go to for our complex due to the size/value ratio
                                                          by
                                                            • Recommended
                                                            Perfect second refrigerator
                                                            We had a hotpoint that gave us nearly 50 years, so when it came time to replace it, went the same route (GE). This unit is very energy efficient and has a matte finish, not available in the beginning. It fits well in our furnace room to provide needed overflow capacity.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 891 reviews