I love everything sbout the fan except mine doesn’t dim. I’m Not sure if it is a matter of the person that put the fan up or the bulbs or the way it was hooked up where can I go to get help with this issue
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Recommended
Nov 13, 2021
annoying beep, light almost IMPOSSIBLE to install
I read the reviews about the beep but also saw pictures of "enable beep", "disable beep" in some of the reviews. Since the beep was the only reason I was hesitant to buy this particular fan, I asked the sales clerk to open the box so we could check for that item in the instructions. Yep, there it was; instructions clearly stating how to disable the beep - sold! I went to take that one but for some reason, the clerk instead put an unopened box right next to the box we had just opened in my cart; same make, same model, identical picture and description of the fan on the box. Got it home, not too difficult to install...until it came to the light kit. Incredibly poor design, very frustrating, struggled for over 30 minutes (two people trying!) until it finally somehow clicked into place. The light works, the fan works, it looks great in the room. Looked for the instructions on disabling the beep and they are missing from this box. I looked at the pictures posted here and tried it but still cannot disable the beep. very disappointed.
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Response from HunterNov 15, 2021
Hello Diane, we are sorry to hear you had an issue installing the light kit. I will forward this information to our design team to take into consideration for future fans. We would be happy to address the issue with the beep. Please contact us at 1-888-830-1326 or Customercare@hunterfan.com for further help. ~Michelle
Recommended
Nov 9, 2021
Beautiful fan! Absolutely glad I purchased...
Beautiful fan! Absolutely glad I purchased
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Nov 9, 2021
The fan had been put together and put back in...
The fan had been put together and put back in box. If I wanted to buy a used fan I would have bought a used one but I thought I was buying new
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Response from HunterNov 10, 2021
Oh no, we do not sell used products. Please contact us at 1-888-830-1326 or Customercare@hunterfan.com for further help. ~Michelle
Nov 9, 2021
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Nov 3, 2021
Great fan and cost was on budget ...
Great fan and cost was on budget .
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Nov 3, 2021
Quality control must be non existant!
Purchased 2 fans. Arranged to have them both installed. 1st fan assembled hung and wired. Doesn’t work! Hmm! Assemble 2nd fan, hang and wire. Doesn’t work! Disassemble both. Take back to Home Depot. Purchase 2 more fans of a different brand and I’ll be darnded. Both work with ease! 2 days of prep and attempted install with scaffoling included and an unsuccessful installation! The consumers time is worth something so I would suggest a little better Quality control! Pretty odd to have 2 bad fans on one attempted install. I do not recommend the brand. Stick with one you know! Thanks for the uneeded pratice! Bull crap!
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Response from HunterNov 3, 2021
Hello, we are sorry to hear you had to return your fans. This is definitely not the experience we want you to have with Hunter. If you need any assistance in the future, please reach out to us at 1-888-830-1326 or Customercare@hunterfan.com. ~Michelle
Recommended
Nov 2, 2021
Hunter Fans are the best.
Great fan and very easy to hang. I had to replace an older fan that no longer worked. So far, this fan is very quiet and works great!
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Verified Purchase
Oct 30, 2021
I like the look, of this fan. The light kit,...
I like the look, of this fan. The light kit, is a little interesting, how it interlocks on the hub. But, all and all, this is a nice fan.
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Oct 29, 2021
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Oct 26, 2021
Well Made Fan, Easy Install, Stay Cool
Easy Install, Convenient Remote, Love the Breeze it provides, the new fans help immensely during our long hot Arizona Summers, Cooling Comfort or just moving some stale air around.
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Verified Purchase
Recommended
Oct 22, 2021
No battery and no instruction manual
I bought two identical fans. Neither one had the instruction manual. I had to find it online. Then one remote worked but the other didn't. Found out that oneof the remotes was missing the battery. This is a great fan but the packaging process needs serious inspection!
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Recommended
Customer review from hunterfan.com
Oct 16, 2021
Love our new fan! It’s quiet, very good looking,...
Love our new fan! It’s quiet, very good looking, and provides excellent circulation in our large open family room. The remote is simple to use for us 2 seniors! It did take 2 reputable electricians 1 1/2 hours to assemble and install it, but it’s perfect. We will buy another for our bedroom!
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Oct 6, 2021
Not a fan of the control but the fan works...
Not a fan of the control but the fan works good.
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Oct 6, 2021
Nice fan and light, easy to install.
Annoying beeps that you...
Nice fan and light, easy to install.
Annoying beeps that you cannot turn off.
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Oct 6, 2021
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Oct 5, 2021
Gorgeous silent hanging off 18 inch downrod. Eye-catching accent...
Gorgeous silent hanging off 18 inch downrod. Eye-catching accent to great room. Exactly what I was looking for...
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Sep 22, 2021
This fan really moves more air than the regular ceiling...
This fan really moves more air than the regular ceiling fans. I would definitely recommend this to friends.
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Sep 22, 2021
Fan is excellent ,quiet throws a lot air light dims...
Fan is excellent ,quiet throws a lot air light dims ,remote works good ,you can turn off beep on remote very good fan .
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Sep 22, 2021
using fan for last 1 month, so far...
using fan for last 1 month, so far it's ok
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Sep 21, 2021
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Aug 28, 2021
We are in love with fan because it really put...
We are in love with fan because it really put out and cover a large space
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Aug 28, 2021
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Aug 27, 2021
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Aug 25, 2021
8/25/2021
Just installed two of these in my great room, they move the air great but wish the light was brighter.
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Recommended
Aug 13, 2021
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Aug 13, 2021
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Aug 12, 2021
one of the blades are torn
one of the blades are torn. the blade is torn. this text saying my text is to short.
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Response from HunterAug 12, 2021
Oh no, we would be happy to help find a new blade set. Please contact us at 1-888-830-1326 or Customercare@hunterfan.com with your 5 digit fan model number for further help. ~Michelle
Aug 11, 2021
Loud
Just purchased but very disappointed. Love the look of this fan but the roaring noise the motor makes is loud and so annoying! Want to swap out with another one but afraid of the same problem.
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Response from HunterAug 11, 2021
Oh no, our fans should not be noisy. Hunter fans are manufactured to be whisper quiet. We would be happy to assist you in getting the noise issue resolved. Please contact us at 1-888-830-1326 or Customercare@hunterfan.com for further help. ~Michelle
Recommended
Jul 29, 2021
This is a very nice fan. Fairly easy to install....
This is a very nice fan. Fairly easy to install. It is the first fan unit I have installed that required the light assembly to be plugged in before the fan would work. I would make one cautionary note for installers. When putting the 2 screws in the cowl/cover at the ceiling, cover the motor assembly with a towel as it does not have protection from the possibility of dropping the screw(s) into the motor assembly.