The sink was exactly what I was looking for my kitchen in size, shape and color.
The sink was exactly what I was looking for my kitchen in size, shape and color.
by
Verified Purchase
Recommended
Jan 14, 2021
The sink went in without any trouble and it is...
The sink went in without any trouble and it is beautiful.
by
Verified Purchase
Jul 6, 2020
It's a beautiful drop-in sink in bright, sparkling white. I don't like stainless steel sinks - th...
It's a beautiful drop-in sink in bright, sparkling white. I don't like stainless steel sinks - they feel harsh to me. It is increasingly difficult to find a good, traditional cast-iron double sink. This one is replacing a heavier one with thick porcelain enamel that finally began to rust. I think this one meets needs, although the enamel feels a bit thinner than I'm used to. Overall, I think this is the best available if you prefer a softer, classic sink style.
by
Verified Purchase
Recommended
2 found this review helpful
May 29, 2020
Beautiful addition. It fit as expected!...
Beautiful addition. It fit as expected!
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Verified Purchase
Dec 20, 2018
Ordered 1st sink and while carefully installed corner chipped off on day 2! To replace, had to b...
Ordered 1st sink and while carefully installed corner chipped off on day 2! To replace, had to buy a second and pick it up, uninstall 1st, install new sink and then return chipped sink. Sink is beautiful but replacing it was not fun. Fortunately I could do install or that would have been a double expense. Kohler was no help. Home Depot was great.
by
Verified Purchase
1 found this review helpful
Dec 19, 2015
All come with damage
This is my third try at getting a review published. Apparently you cannot include problems we encountered trying to get this sink. I thought that was important to include as part of the whole purchasing process, but evidently I was wrong. So, to focus on the sink itself, it is NOT possible to get an undamaged sink. We ordered this sink three times and still ended up with a sink that has cracks and fractures in 2 different areas that were not visible to the naked eye until those areas got dirty, then we saw them right away - AFTER it was all installed. I would rate this sink 5 stars if it were possible to get one that was not damaged, but it's not possible so I have no choice to rate it 1 star. Be warned if you decide to get this sink, have it shipped to the store and inspect it closely with a flashlight, and also feel over every part of the sink for cracks you may not easily see. I suggest you do that before you take it home. Now we are stuck with a sink that is damaged. It's ridiculous that they don't package them better for shipment since these sinks are obviously not made to withstand shipping in a cardboard box. You cannot buy them in the store either. I'm attaching 2 images to show our sink cracks. I adjusted the lighting so you can see them which is why one looks yellow, but our sink is white. Hopefully this review will prevent someone else getting stuck with a damaged sink like we did. It's ridiculous.
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Response from KOHLER Customer ServiceDec 22, 2015
Hello, My name is Sarah with Kohler Co. I am sorry to hear you have had problems getting a sink that was not damaged. We suggest returning the sink back to Home Depot and asking for it to be ordered as a Special Select. This will ensure it is packed safely and inspected thought the shipping process. If you have any questions or would like to speak with Kohler Customer Service, please contact us directly at 1-800-456-4537 (Mon-Fri; 8am-5pm CST). Sincerely, Sarah B. KOHLER Customer Service
20 found this review helpful
Jan 6, 2015
Almond, Almond, Almond
It is really tough finding an almond color kitchen sink. I was glad to have found this double cast iron sink. The first one I ordered was warped in the front and had to be returned. The second sink was perfect. The only complaint I have is I had it delivered to Home Depot and they sat on it for 8 days and never notified me of it's arrival till I called their customer service department and had it traced. It was in the store all that time. But back to the sink, I am now 100% satisified with it. I do not care for these new sinks made out of all sorts of composit this, composit that. They are dull and the ones I've seen in homes do not look clean.
by
Verified Purchase
Recommended
10 found this review helpful
Sep 3, 2022
Great quality product.
Great product and quality. Make sure you have help installing it. Weighting around 140 lbs. it's a two-man job. The best part of the whole thing is my wife is extremally happy with it.
by
Verified Purchase
Recommended
Apr 2, 2022
i took it out of the box on april 1...
i took it out of the box on april 1 to install it. After it was installed i noticed a 2 inch section on the front lip that was not enameled. Now i would have to pay a plumber a second time toremovethesink and reinstall i new one
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Response from Kohler Product ExpertApr 5, 2022
nick, my name is Jessica with Kohler Customer Service. I am sorry to hear your Delafield sink was received with missing enamel. This is nothing you should expect when you choose Kohler. We would like to connect with you to aid in a resolution. Please contact our Customer Service team at KohlerCustServ@kohler.com. We look forward to hearing from you soon. - Jessica P. Kohler Customer Service.
Verified Purchase
Jan 17, 2022
I bought a Kohler because I thought it would be...
I bought a Kohler because I thought it would be a high quality sink. I was terribly wrong. It scratches very easily and stains easily. I even have a sink protector but it still scratches and stains. The worse part is we cannot get the scratches out. I am very disappointed with this sink and would not recommend it.
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Response from Kohler Product ExpertJan 20, 2022
HomeDepotCustomer, my name is Jessica with Kohler Customer Service. I am sorry to hear of the troubles you are experiencing with your Delafield sink. This is nothing you should expect when you choose Kohler. To help remove any pot marks or staining in the sink, we recommend the use of Kohler Cast Iron cleaner; K-23725. The following links are to both the Care and Cleaning guide as well as a document for Enameled Cast Iron Sink Care: https://bit.ly/3ehtGTF and https://bit.ly/3aRyyge. If we may further assist in any way, please contact our Customer Service team at KohlerCustServ@kohler.com. We are here to help. - Jessica P. Kohler Customer Service.
Jan 5, 2022
I rated this as a “1” because when my plumber...
I rated this as a “1” because when my plumber took it out of the box there were two chips in the porcelain that were very visible. He had to install it any what since he disconnected piping, etc. Fortunately, Home Depot was great when I explained the problem. They immediately reordered one for me (hopefully, it will not have the same problem). The Asst Mgr handled the situation perfectly to my satisfaction. But, as for the Kohler sink, I was very disappointed. I am replacing the exact same model and it is a great looking sink and good quality, but this new one was disappointing. Not Home Depot’s fault, everyone there was great to work with.
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Response from Kohler Product ExpertJan 10, 2022
Hi Gerald, this is Sarah with Kohler Co. I am sorry to hear your Delafield cast iron sink arrived with two chips. We are glad to hear you have worked with Home Depot to set up an exchange. We apologize for the inconvenience this caused you. Please email us at KohlerCustServ@kohler.com if there is any way we can help. Sincerely, Sarah S. Kohler Customer Service
Nov 7, 2021
beautiful
beautiful, wide median
by
Verified Purchase
Recommended
Nov 3, 2021
My new Kohler kite hen cast iron sink is beautiful!...
My new Kohler kite hen cast iron sink is beautiful! I couldn’t have picked a better traditional style sink. I got just what I had but in beautiful black!! Awesome sink Kohler!! Thank you!
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Oct 25, 2021
Very nice sink, installed perfectly and looks great....
Very nice sink, installed perfectly and looks great.
by
Oct 24, 2021
We purchased this and when the plumbers came to install,...
We purchased this and when the plumbers came to install, there was a defect in the glazing on the front right corner. Returned and reordered. Second one was worse - it was not level on the whole left edge - big gap on the back left corner. Ended up we had to call Kohler for resolution and their customer service was EXCELLENT! Hopefully third time's the charm.
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Response from Kohler Product ExpertOct 28, 2021
Twice Defective, my name is Jessica with Kohler Customer Service. I am very sorry to hear that your Delafield sinks arrived damaged. As the manufacturer, we are very interested in supplying our customers with a quality product that delivers beyond expectations. I am sorry this was not your experience. If we may further assist in any way, please email KohlerCustServ@Kohler.com. We are here to help. - Jessica P. Kohler Customer Service.
Oct 17, 2021
Shiny new sink looks good...
Shiny new sink looks good
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Oct 5, 2021
by
Jul 17, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Jun 4, 2021
Easy to put in looks beautiful with our new counter
Easy to put in looks beautiful with our new counter
by
Verified Purchase
Recommended
Apr 21, 2021
Excellent product in every way but one: the sink is...
Excellent product in every way but one: the sink is not quite flat; one corner sits above the plane of the counter. If I push down on the high corner, the opposite corner goes up. So I am being careful to caulk around the edge of the sink to support the high corner and to keep water out.
by
Verified Purchase
Apr 10, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Apr 10, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Mar 6, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Feb 17, 2021
Great purchase and product....
Great purchase and product.
by
Verified Purchase
Jan 29, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Jan 18, 2021
It was what I expected. Looks Good. Well made.
It was what I expected. Looks Good. Well made.
by
Verified Purchase
Recommended
Dec 25, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Dec 23, 2020
It's a beautiful sink, but it's not installed yet. The kitchen remodel is still in process.
It's a beautiful sink, but it's not installed yet. The kitchen remodel is still in process.