This shower arm was a perfect fit for newly installed shower head.
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Verified Purchase
Feb 28, 2024
The arm is well made and functional. The flange is plastic. Disappointed at that for a Kohler product at a premium price. The flange is large and could be used by a home handyman who drilled a hole too big. I returned the item.
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Response from Kohler Product ExpertFeb 29, 2024
Hello JOHN88, this is Lisa with Kohler Co. I am sorry to read that you were not satisfied with the product and its decorative flange. As the manufacturer, we want to ensure that we can supply you a product that exceeds your expectations. We would like to look into this further with you and learn more about your experience. Please feel free to contact us at KohlerCustServ@Kohler.com. We are glad to help! Sincerely, Lisa A., Kohler Customer Service.
Verified Purchase
Jan 12, 2024
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Verified Purchase
Jul 12, 2023
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Verified Purchase
Jun 8, 2023
I've always been pleased with Kohler products; however the flange...
I've always been pleased with Kohler products; however the flange on this style is made from plastic. Not the quality I was expecting.
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Response from Kohler Product ExpertJun 13, 2023
Hello MJ, this is Lisa with Kohler Co. I am sorry to hear of your disappointment with your new product and its service parts. As the manufacturer, we strive to ensure we can provide a quality product that exceeds our customers expectations. I am sorry this was not your experience. Please feel free to reach out to us at KohlerCustServ@Kohler.com for any further questions or concerns. We are more than glad to help. Sincerely, Lisa A., Kohler Customer Service
Verified Purchase
Feb 24, 2022
Koehler best in quality.
Perfect just what I needed to update my shower.
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Verified Purchase
Aug 28, 2021
by
Apr 13, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Mar 17, 2021
Extremely easy to install, looks perfect (no leaks whatsoever!)...
Extremely easy to install, looks perfect (no leaks whatsoever!)
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Verified Purchase
Mar 5, 2021
Perfect fit for my 1984 ball pointed arm replacement....
Perfect fit for my 1984 ball pointed arm replacement.
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Verified Purchase
Mar 5, 2021
Quality product and quick delivery. The brushed nickel is...
Quality product and quick delivery. The brushed nickel is beautiful.
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Verified Purchase
Feb 17, 2021
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Verified Purchase
Dec 12, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Dec 5, 2020
Returned to store. Didn't need it.
Returned to store. Didn't need it.
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Verified Purchase
Recommended
Nov 10, 2020
Quality product from Kohler
It’s solid, with scratch proof surface and slightly oversized flange. I used it with new Kohler Awaken handheld shower and color matching is perfect (brushed nickel across the Delta, Moen and Kohler is completely identical).
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Recommended
Aug 15, 2020
I like this large flange. I think this is the...
I like this large flange. I think this is the only product having this size of flange.
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Verified Purchase
Jun 14, 2020
The look of the Kohler Alteo shower arm and flange...
The look of the Kohler Alteo shower arm and flange meets expecations, but our plumber was surprised that the horizontal length of the arm is about 2 inches too short coming out of our wall, therefore we have to return this version and purchase another that is longer.
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Response from Kohler Product ExpertJun 15, 2020
Hi MKL, this is Sarah with Kohler Co. I'm sorry to hear the Alteo shower arm was too short for your application. This arm is 5-1/2" long. We suggest looking at the K-7397 which measures 7-1/2" long. Please email our team directly at KohlerCustServ@kohler.com for additional assistance finding a shower arm that would work. We are here to help. -Sarah S. Kohler Customer Service
Verified Purchase
1 found this review helpful
Jul 24, 2019
5 Star Review
Rating provided by a verified purchaser
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Verified Purchase
Mar 27, 2019
4 Star Review
Rating provided by a verified purchaser
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Verified Purchase
Mar 19, 2019
Work as advertised and of high quality. No rust or...
Work as advertised and of high quality. No rust or sign of ware after years of use. Have used other brands that claim to do what Kohler does but none compare.
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Verified Purchase
Nov 6, 2018
Solid metal. Purchased it for the slightly larger flange to cover a square cut hole in the shower...
Solid metal. Purchased it for the slightly larger flange to cover a square cut hole in the shower tile and it fit perfectly.
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Verified Purchase
Recommended
Jan 23, 2018
the large flange covered a tile mistake perfectly...
the large flange covered a tile mistake perfectly
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Verified Purchase
Feb 18, 2014
Was fine but didn't need and returned
Item was fine, was what it was, but turned out it was not needed for the new shower head and was returned.