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Customer Reviews for KRAUS Pax 24 in. Undermount Single Bowl Stainless Steel Kitchen Sink with Faucet in Chrome

Internet #306390242

Model #KHU24L-1610-53CH

  • 24 in. x 18.5 in. x 12 in. minimum cabinet size 27 in.
  • Heavy-duty 18-Gauge T304 steel, spacious laundry utility sink
  • Includes sink, faucet, soap dispenser, square drain, hardware

Customer Reviews

  • 4.7
    out of 211 reviews
  • 92% recommend this product
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Showing 1-30 of 211 reviews
High Quality except missing details
So far been in the house for about the month and already have scratch because of the rubber legs on the grid. Turns out they are plastic therefore already scratch the surface of the sink. Kind of surprised since it was not caught through validations.
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Response from CSNov 14, 2023
Thank you for purchase of our kitchen sink and sharing your experience! The markings you are seeing are not actually scratches but deposits on the surface due to the rubber resting and moving back and forth on the surface. The good news is that is can be removed with the proper cleaning methods below. PRODUCTS TO CONSIDER • Weiman® Stainless Steel Cleaner • Howard Naturals® Stainless Cleaner • Fantastik® Antibacterial Heavy Duty Cleaner • Green Works® All-Purpose Cleaner • Green Works® Glass Cleaner • Windex® Original Glass Cleaner • Soft microfiber cloth • Sponge • 3M Scotch Brite® Non-Abrasive Pad (for tougher stains) Please feel free to reach out to us at 800-775-0703 or via email at customerservice@kraususa.com with any additional questions.
    • Recommended
    Great Sink for the Price
    I purchased the 24" Laundry Sink for by new kitchen. Wanted something that fits a half baking sheet in both directions and this sink delivers. Plus its the deepest sink I could find. Everyone compliments the sink on how much they like it. YES, the sink scratches super easy (even when vacuuming dust out of it initially) but every steel sink will scratch when you use it so its inevitable. For the price, (vs the Kohler) this sink is well worth it. I got the KHU23 grate for it as well, its 1/2" shy on either side in the long direction direction but otherwise works great, so happy with it. Kraus, please make a grate for this sink though! Please! Also, when I went to order the grate via phone call, customer service was very easy to deal with. And an actual person was on the other line so kudos to you.
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      • Recommended
      Monster Sink, Worthy Investment
      We've used this sink for 2 years now. Paired it with the Krauss KPF-2631SFS pull down faucet. It has been incredibly durable, cleans easily, washes the hounds with ease, it's thick, quiet, dent resistant, and even more capacity than we anticipated - it's DEEP. Installation was simple, garbage disposal mounted right up, faucet install took all of 10 minutes. Included sink rack and drain cover have been fantastic accessories. Even the free oven mitt is great! Could not be happier with our choice. Please note - IT WILL SCRATCH - but that's the romance of stainless, at least to us, and we've had no issues with rust at all - even after neglecting to clean or wipe the water out for extended periods of time. This sink will not improve photography skills, however, as illustrated.
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        • Recommended
        Cool industrial modern look
        This sink and faucet are very cool looking, has a very modern industrial feel. I was surprised at how deep the sink is, if you drop a dish prepare for a thud and for it to possible break. You could also invest in a grid to bring the height up more. The faucet is the part I really love. It has a great spray function and you can pull it out to elongate the hose if you need to clean something closer.
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          • Recommended
          Easy installation
          Fit perfectly, easy installation. Looks amazing.
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            • Recommended
            I LOVE THIS SINK!
            I bought the deep 24” laundry sink and the gorgeous faucet. I’m so impressed with the superb quality! The sink is very sturdy and beautifully designed. The packaging for shipping was awesome, too. My granite people even remarked at what a high quality sink this was. The faucet is very substantial and functions flawlessly. I love the fact they they include two different flow rates, even though I didn’t need the higher one. I’m so excited to have the beautiful laundry room, and this sink and faucet are part of the show pieces! I can’t believe what an awesome deal they were. I would definitely recommend all Kraus products to my friends and family.
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            Response from Customer Service Feb 14, 2020
            Thank you so much for your feedback. We appreciate you taking the time to let us know.
              • Recommended
              EXCELLENT QUALITY SINK
              Beautiful sink. Everything is of exceptional quality. Worth the $322 paid.
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                • Recommended
                Quality sink & faucet
                The sink is durable & thick. I like that it's thicker than other models. I like that it has the design where water will flow to the drain instead of having the water sitting. The matte black faucet modernizes my kitchen and matches with my black kitchen cabinet handles. I like the square strainer; it's very modern and different. Unfortunately, when we purchased it online at a big box retailer, there was nothing stating that if you need to hook up a garbage disposal, that you would need to buy a separate adapter to connect the square strainer to the round disposal. We were living without a sink for 6 weeks and were excited to use the sink until we found out we couldn't without having purchased the adapter. Thus the 4 out of 5 rating for Value. When received, the black coating on the faucet was missing. Customer service was great and quick in sending me a replacement part.One downside (and probably the only one) is that because the bowl is deep, water splatters onto the countertop.
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                • DIY
                • Recommended
                High Quality - Great Value!
                I find this Krause sink to be amazing to use when cleaning even the largest pans, and my 15lb. dog! It makes a statement with a professional kitchen appearance. I love this Krause sink! Well worth the investment.
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                • DIY
                • Recommended
                Drop in sink
                Excellent quality, easy installation. Looks awesome with all the other appliances.
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                  • Recommended
                  High quality all in one sink !
                  This sink is absolutely beautiful ! I am very pleased with how it looks in my kitchen & the functionality is perfect. The bowl is spacious enough for a cookie sheet to feet, lying flat making it so easy to clean. I have used the rack in the bottom to just dry dishes. It also protects the bottom from scratching. So far, no scratches, water marks are minimal & very quiet with the noise dampening pads! Would def. recommend.
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                    • Recommended
                    Dramatic upgrade!
                    Installation of this sink was extremely easy, as it fit right into the existing hole from the old sink. The original sink and faucet were builder grade, this Kraus is heavier gauge and much better quality. Sink was installed with a Pfister touch-less faucet, and the combination looks amazing! The most difficult part of the installation was moving the poorly designed existing drain plumbing to accommodate the rear drain locations. As you can see, it was definitely worth the headache! We highly recommend this sink for anyone who is interested. The sink comes very well packaged, the box was damaged in a couple places, but not so much as a scratch on the sink. Very impressed with the Kraus brand! The potholder and oven mitt are also nice freebies!
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                      • Recommended
                      Great looking sink
                      Looks good, but stains easily with the water.
                      by
                      Response from Customer ServiceFeb 5, 2019
                      Thanks so much for your feedback. We are sorry to hear that you are experiencing these stains on your new sink. Typically, when spots appear on a Stainless Steel Sink like ours it is simply surface discoloration. This is usually taken care of permanently with a stainless steel polish and/or cleaner when used according to the directions of the cleaning product. Products such as Bar Keeper’s friend and a fine 3M Scotch Brite pad are both great options. However, if you do not find that this resolves your issue entirely, please contact our customer service department directly at 1-800-775-0703 or email us directly at customerservice@kraususa.com so we can look into this immediately.
                      • DIY
                      Beautiful and solid, self install
                      Installed this sink into a butcher block counter top I made for our laundry room. Great quality, solid construction. It looks beautiful in the installation. Only complaint would be that the included sink clamps are not tall enough to install into a 2" butcher block, so I had to un-install the countertop, thin it around the sink hole, re-poly, and re-install it. It would be nice if Kraus included two sizes of clamps for thick or thin counter installations.
                      by
                      • DIY
                      • Recommended
                      Spacious Sink
                      Swapped out a double stainless sink w/this model. Space increase is significant since you're not dealing w/curved edges and the middle divider. I had to utilize the second hole for an air gap to be in code, but the overall appearance of this sink is outstanding. I also appreciate the bottom set in grate that helps protect the finish (shipment includes a full set of rubber feet replacements). Biggest install difficulty is the side clips especially w/an existing counter that is a custom pour. Also, initially you may think you have enough room around the edge, but depending on the faucet you purchase (mine is a Delta) be cognizant of any underneath mounting bracket that secures it to the top. My bracket extended the underneath clearance a good 1/8" - 1/4" toward the outer edge. All in all, very pleased.
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                        • Recommended
                        Love Love This Kraus’ Sink
                        Love this sink - went from a double basin to this beautiful single basin all in one kit! Love the sharp lines and sleek features of this beautiful sink! After having the sink installed, the Plummer asked if he could take a picture of this sink because his wife would definitely love it!
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                        • Verified Purchase
                        • Recommended
                        Beautifully designed sink and faucet
                        We installed this sink to replace a 16 years old two-bowl sink. We couldn’t be happier with our purchase. There’s so much room in the sink now and washing dishes, pans and trays is a breeze. The faucet is very neat too! Highly recommend the product. I have only one issue and that is with one of the predrilled holes that we didn’t use. It needs to seal better. We’re still looking at options on how we could do that.
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                        • Verified Purchase
                        • Recommended
                        Had some rusting cleaned with barkeepers friend
                        Builder was unable to mount sink to granite counter. Sink almost a year old and it’s doing ok. Just one maintance issue. Only 9 ‘bumpers on sink drain. I adore the very large and deep profile.. also sink seems very quite
                        by
                        • Verified Purchase
                        • Recommended
                        Beautiful sink
                        From the moment I opened the box and saw the impeccable packaging, I knew this was going to be the sink I dreamed of. The plumber who installed the sink said that he could tell just by the weight and the sound absorbing material on the bottom and sides that it was a high quality sink. Once installed, I fell even more in love. The sink came with the metal grid for the bottom and a couple other accessories. I would buy again! The plumber even wrote down the model number because he wants one too!
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                          • Recommended
                          Made to fit
                          Easy to install, looks good and is quite do to the insulation, we will see how time does to it
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                            • Verified Purchase
                            I am really happy with this combo. Very high quality with the features we wanted. Nice sound deadening on the sink with a nice fit and finish. Faucet is robust. We are using this one for our laundry room and are looking to use another for the kitchen. HD shipped in 3 separate packages and their site only provides one tracker. It was a bit alarming to spend >$450, receive the soap dispenser and have the app say delivery complete. Called and they couldn’t find anything so they asked I wait a few days. Everything arrived some days later. Glad it arrived because this is a great setup.
                            by
                            • Verified Purchase
                            Really pretty awful
                            This sink came with our new house, and here are all the things we really can't stand about it: 1) it drains really slowly, like water is very firm jello; the nearly flat bottom is a design disaster; 2) it scratches if you look at it; okay exageration, but it feels that way. 3) it is nearly impossible to keep clean (of water spots, build up, anything); 4) the bottom grid probably kept the sink from getting scratched, but it also collected garbage, crud, build up, so we had to remove it to make the sink usable; 5) fitting a garbage disposal to it is proving to be a ridiculously expensive prospect Bottom line: pretty sink from a distance, but not practical if you want a working, usable sink in your kitchen. We will be removing it as soon as we can. Sorry, Kraus.
                            by
                            Response from CSDec 11, 2023
                            Please contact us directly by phone at 1-800-775-0703 or by email at CustomerService@kraususa.com so that we can resolve this issue as quickly as possible. Thanks for reaching out.
                              waste of time
                              Ordered this product as a kit with a soap pump and faucet. First delivery was with out a sink, the main part! Advised by HD they cant ship just the sink since it was a “kit” so i was forced to return the faucet and soap pump to the store for a refund and re purchase the items online again. Just received my second order which included the faucet only, no sink, no soap pump. Absolutely a waste of time.
                              by
                              Response from KrausNov 27, 2023
                              Thank you for taking the time to share your experience with your purchase, we apologize for any confusion. Sometimes parts of your order will ship separately from different locations, in your case is sounds as though that is the scenario you are experiencing.

                              On your next order I would recommend you reach out to Kraus USA directly at 1-800-775-0703 or by email at CustomerService@kraususa.com and we can track all items of your order, your order will arrive in its entirety. Kraus
                                • Recommended
                                High Quality Sink
                                These sinks have been fantastic for our van conversions as they look very clean and maximize the space. Will use again.
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                                  • Recommended
                                  by
                                  • Verified Purchase
                                  Such an amazing modern sink!
                                  I recently installed this sink and a new faucet. Even with adding a new countertop, the job only took about 2 hours. I can't believe how easy it was! This sink is easy to clean, and I really like having a single bowl vs the double we had. You can fit so much in it to wash and I love the grate it comes with as well. When you are washing items or straining it really comes in handy to keep things off of the bottom. The stainless steel is beautiful and matches all of our appliances. It really updated the entire space!
                                  by
                                    • Recommended
                                    Great function, high maintenance
                                    Love the style, depth, capacity. Difficult to keep looking clean. It scratches easily and CANNOT leave even a drop of water .... it will form a water spot that needs to be scrubbed out. Too much maintenance.
                                    by
                                    Response from Customer ServiceMay 24, 2021
                                    Thanks for reaching out to us. Typically, when red spots appear on a Stainless Steel Sink like ours it is simply surface discoloration. This is usually taken care of permanently with a stainless steel polish and/or cleaner when used according to the directions of the cleaning product. Products such as Bar Keeper’s friend and a fine 3M Scotch Brite pad are both great options. Please feel free to reach out to us at 800-775-0703 or via email at customerservice@kraususa.com with any additional questions. Thank you for reaching out.
                                      Drain need improvement...
                                      Drain need improvement
                                      by
                                      • Verified Purchase
                                      Rating provided by a verified purchaser...
                                      Rating provided by a verified purchaser
                                      by
                                      • Verified Purchase
                                      Showing 1-30 of 211 reviews

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