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Customer Reviews for KitchenAid 25 cu. ft. Built-In Side by Side Refrigerator in Stainless Steel

Internet #206279092

Model #KBSD602ESS

Store SKU #1004549803

  • EXTENDFRESH Temperature Management System helps keep food fresh
  • Produce Preserver helps keep fruits and vegetables fresh
  • Home delivery only, Installation not available

Customer Reviews

  • 4.6
    out of 172 reviews
  • 91% recommend this product
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Showing 1-30 of 172 reviews
good looking and excellent features
(This review was collected as part of a promotion.) My previous one is a Decor build in refrigerator, which is very expensive and stop working in 5 years because of the leaking of cooling fluid. I went to appliances store, me and my husband just love it in first sight. We love the appearance and multifunctional, as well as the price.
by
    • Recommended
    Organizing dream
    (This review was collected as part of a promotion.) I purchased this fridge to go with my new kitchen. It's my first experience of a counter depth fridge and love the fact that I can't lose anything at the back. The drawers work well, deep but pull out so you can see everything at the back. The ice maker works very fast and made a very large container of ice in under 24 hours. And of course it looks very sleek and I have had multiple compliments on the look.
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      Love the lighting and glass shelves!
      [This review was collected as part of a promotion.] I purchased another built in Kitchenaid. They are top of the line and my last one lasted me 17 years. The lighting in the doors is fantastic . Glass shelves and a beautiful one of a kind refrigerator
      by
        • Recommended
        Best fridge we have ever had!
        [This review was collected as part of a promotion.] Just installed last week and it is fantastic. Wife is thrilled with interior design and bright LED lighting. Looks more industrial than the Monogram we replaced it with but I’m really happy with the construction, finish and functionality. It’s actually about half a cubic foot bigger in the same 42” space! Well done Kitchenaid!
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          • Recommended
          Great Refrigerator !!!
          [This review was collected as part of a promotion.] I took delivery of this model last week and couldn't be happier. A well organized interior with ample shelf space. Having the ice bin in the door adds extra shelves in the freezer compartment. A good looking exterior sets off our kitchen.
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            • Recommended
            Classy look
            [This review was collected as part of a promotion.] Love the look of the refrigerator. Makes the whole kitchen look classy.
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            • Verified Purchase
            • Recommended
            Built-in is better fit.
            [This review was collected as part of a promotion.] They do not normally put portable sinks in kitchens. Why would you put in a portable refrigerator? Built in is better, comfortable to use and looks sharp. Having the compressor on top changes the experience giving you a close up easy to access your precious foods that are being reliably kept at the correct temperatures.
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              • Recommended
              looks great
              [This review was collected as part of a promotion.] The refritgerator is great but the storage drawers are not of the best quality, two of the drawer front have slipped out of place and will not go back in place.
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                Don't Buy It
                Had several issues with LED lights. Had people come out 3 times to fix in warranty period. Once warranty expired lights went out again and was told I am no longer under warranty. Also, ice maker piece broke.
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                Response from Customer CareDec 23, 2022
                Thank you for sharing your experience with us, keithd415. We apologize for the concerns that you are experiencing with your Refrigerator and would like the opportunity to see if we can help. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you. Marie Q
                  Great Built In Fridge
                  [This review was collected as part of a promotion.] I just had this unit installed about 30days ago and its great. Plenty of room, plenty of ice, easy to get to shelves in the fridge and the freezer. Really like it
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                    • Recommended
                    Great Frig
                    [This review was collected as part of a promotion.] I bought this unit 3 months ago to replace a 28 year old Kitchenaid built in. We love the new features and hope it will last another 28 years. Now there are less options for door shelve mounting in the new unit. That is the only negative.
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                      • Recommended
                      Kitchenaid Refrigerator Fantastic Dispenser
                      [This review was collected as part of a promotion.] I bought this a couple of years ago. The best refrigerator yet. The dispenser is fantastic and I like the light. This refrigerator is sleek and clean looking. It is better than a Viking, the Viking kept breaking down and did not keep items cold. This refrigerator is much much better and a 1/3 the less cost. Cannot go wrong with this Kitchenaid Refrigerator.
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                        • Recommended
                        Nice looking. Size not the same as previous.
                        [This review was collected as part of a promotion.] I got this built-in refrig. after waiting for a year and a half to replace my previous built-in kithenaid refrigerator. The size is supposed to be the same, but it is not. It is taller, and we had to cut the cabinet above 1/2 inch. Then it did not fit in the width. I thought I was going to go crazy. On the sides it has a metal strip to (to hang the top cover on) that a very clever handyman removed from one side to squeeze the fridg in. It was nerve racking to get it in. Once it was in, the temperature stayed consistently above 40 degrees,41-43 (setting was 37) but after about 3 months it is now 37-40, without doing anything. The freezer is good and now everything works properly, and I like it. I just wish I didnt have to go thru the agony a lot of extra work of getting it in. People should be warned that it not the same size as before. Taller and because of that metal strip it is wider.
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                          • Recommended
                          All drawers and shelves are very accessible
                          [This review was collected as part of a promotion.] We are very happy, with the compressor on the top more storage room and love the in- door icemaker
                          by
                            • Recommended
                            Excellent cooling
                            [This review was collected as part of a promotion.] I bought few weeks ago and it’s the best refrigerator we ever bought.
                            by
                              • Recommended
                              More Room than Expected
                              [This review was collected as part of a promotion.] This unit has more interior space than I had expected. It is simple to control the temps and items in the drawers stay quite fresh. The doors are a bit uneven but I can live with that.
                              by
                                • Recommended
                                Great Fridge
                                [This review was collected as part of a promotion.] The new type of stainless steel finish is appreciated and you don’t see fingerprints .
                                by
                                  • Recommended
                                  Ice Dispenser
                                  i ahve had this fridge for about 9 years and it is going well. i decided to pull out the ice cube dispenser from the door of the freezer for a full defrost and clean-up. well, it is clean but I am unable to put it back ! any help would be vaulable on this. thanks.
                                  by
                                    • Recommended
                                    Very Nice Refrigerator
                                    [This review was collected as part of a promotion.] I would recommend this. For the money you cannot beat it!
                                    by
                                      • Recommended
                                      Love It!!
                                      [This review was collected as part of a promotion.] Bought the refrigerator one month ago and LOVE IT!! So glad we decided on the built in as if fits beautifully and does stick out like other refrigerators. Very roomy and able to keep things organized.
                                      by
                                        • Recommended
                                        Looks nice
                                        [This review was collected as part of a promotion.] Spacious , looks nice from the outside, but disappointed in the ice making capacity. Seems the water flow from the front dispenser is very slow and very poor ice production.
                                        by
                                          Beautiful inside and outside
                                          [This review was collected as part of a promotion.] I love it it makes my kitchen look wonderful and keeps everything fresh
                                          by
                                            • Recommended
                                            Beware the LED Lighting
                                            Refrigerator installed in 2018. Since then the LED interior lighting has failed on three separate occasions. Once under warranty and twice out of warranty. The owner's manual says the LEDs never need to be replaced. No true. When you have to replace them it's a very difficult job since they were not designed to be serviced.
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                                              THRILLED BEYOND WORDS
                                              [This review was collected as part of a promotion.] I waited close to 10 months for my new refrigerator, but the wait was worth it! I had the older version of this same appliance, so I can say how much I love the improvements....the lighting, the temperature sensors, the extra space...it's wonderful. I did have the paneled version that you don't make anymore and wasn't sure I'd like the stainless, but it looks terrific in my kitchen.
                                              by
                                                • Recommended
                                                Great warranty
                                                [This review was collected as part of a promotion.] I purchased my original in January 2019 and because of a defective lighting panel I was given a new refrigerator with a new 2!year warranty. Thrilled to be with a company that stands behind their product
                                                by
                                                  • Recommended
                                                  Beautiful and Functional!
                                                  [This review was collected as part of a promotion.] We love this refrigerator. From the exterior beauty to the space it provides.
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                                                    • Recommended
                                                    Great Refrigerator!
                                                    [This review was collected as part of a promotion.] I replaced my 22 year old Kitchenaid with this model. I love all of the new features that I did not have with my last model. The print shield finish is a terrific enhancement, as well as, the water filter placement, thermometers, and see thru drawers. I’ve had the refrigerator for 3 weeks and I’m very pleased with it so far!
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                                                      • Recommended
                                                      Spacious, easy to clean, well lit
                                                      [This review was collected as part of a promotion.] Room for all my food and love the space allotted for produce
                                                      by
                                                        • Recommended
                                                        Love it.
                                                        (This review was collected as part of a promotion.) Fantastic love the Max ice function when you really need to pump out the ice.
                                                        by
                                                          • Recommended
                                                          great features - except
                                                          [This review was collected as part of a promotion.] Our new refrigerator/freezer is everything we wanted except that the ice maker spews cubes over the edge of the glass no matter what we try;
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                                                            • Recommended
                                                            Showing 1-30 of 172 reviews