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Customer Reviews for Krosswood Doors 60 in. x 96 in. Craftsman Shaker 12-Lite Left Handed MDF Solid Core Double Prehung French Door

Internet #308602492

Model #PHID.SH.422.50.80.138-LA

Store SKU #1004102649

  • Prehung MDF French door includes jamb, hinges, and one borehole
  • Our MDF interior doors arrive primed and ready-to-paint any color
  • Glass windows provide light for any mudroom, closet, or pantry

Customer Reviews

  • 4.1
    out of 92 reviews
  • 45% recommend this product
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Showing 1-30 of 92 reviews
by
Response from Krosswood DoorsApr 26, 2024
Thank you for the review, Loren! KrosswoodDoors-HD
  • Verified Purchase
Looks good and easy Install
The quality is good, but door comes out dinged on both corners, but not worth a hassle to return it. A bit challenging for DYI to make it squared and function properly. It took me 2 days DYI to complete the job, separating my office/music room to family room. Hanging some well placed noise suppressant helps and gives accent to the door. Noise was significantly reduced. I'm only concerned that the glass seemed not TEMPERED. A big no-no for a door for safety reason.
by
Response from Krosswood DoorsSep 6, 2023
Thank you for the feedback! The glass on these doors are tempered. KrosswoodDoors-HD
    • Recommended
    Nice Quality Budget Doors
    Not solid wood but was not advertized as such. Overall good quality doors and has worked perfectly in our home. Not sure how the plastic coating on the glass went on but still yet to paint it. Once I do ill comfirm but seems the plastic was put down on one large glass window, then the trim was placed over. If thats the case, this might be very difficult to remove, but again i will follow back up. Doors are plum straight, packaged nicely and exactly what we needed. Gave 4 stars until i confirm about the plastic wrap over glass
    by
    • Verified Purchase
    • Recommended
    Good product and good value.
    Good product. This was my first time doing a project like this and I'm happy with how it turned out. Note, there are two screws on top of the doors holding them in place for shipping purposes. Make sure you remove them before installing the doors.
    by
    Response from Krosswood DoorsSep 24, 2021
    Thank you for your review of Krosswood Doors. KrosswoodDoors-HD
      Doors Warped and No Hanging Tricks will get them to line up
      Ordered these doors early into an office remodel taking and open archway formal dining and closing it in for an office since teleworking is going to be more and more the norm for our household. Doors arrived and the framing, sheetrocking and painting began. By the time the doors were hung it was past the 30 day purchase time. The frames were hung square in every way we could, 4 foot level on all the hinge brackets show square. The doors were shimmed to make the two doors match spacing wise. But the problem arose that one door bows out and one door bows in so even though they were fairly square up top by the time you reach the bottom of the 96" door the right door is 1"+ into the hallway compared to the left door (which has bent more towards room). We reshimmed and reshmmed for hours to try and make this work, nothing. We tried to put pressure with weights and stops to make them line up more and as soon as pressure was removed it would just move back to the way they were. As mentioned before it was outside 30 day return for HD so I called crosswood who said "sorry you didnt order from us, you will have to work it out with HD" So now i am stuck, with warped doors on a fresh project. The door itself seems valuable for the cost. The look is good and the quality is in line with what you pay for it. I really like the door look and overall presentation if they were just square doors! And not warped to a spot that will lower the aesthetic or our work every time we have both doors closed.
      by
      Response from Krosswood DoorsNov 18, 2020
      Home Depot has a 90 day warranty policy. Please contact customer service to assist you. KrosswoodDoors-HD
        1 found this review helpful
        I love the door!...
        I love the door!
        by
        Response from Krosswood DoorsJun 1, 2020
        We are so happy to hear that you love your door! Enjoy! KrosswoodDoors-HD
        • Verified Purchase
        2 found this review helpful
        Great price. The door frame assembly was somewhat sloppy. Looked...
        Great price. The door frame assembly was somewhat sloppy. Looked like whoever put it together was in a hurry. Should look okay after caulk and paint. Item was packaged well and had no damage.
        by
        Response from Krosswood DoorsSep 18, 2019
        We are happy to hear that you like your door. Enjoy! KrosswoodDoors-HD
        • Verified Purchase
        3 found this review helpful
        by
        • Verified Purchase
        One door alignment is not proper
        by
        Response from Krosswood DoorsMay 8, 2024
        Hi there, we are sorry that you received your door in this condition! We will pass your comments along to our quality control department. KrosswoodDoors-HD
        • Verified Purchase
        by
        • Verified Purchase
        Very High Quality Doors. Very smooth finish. All the glass had film installed for easy painting. Only disappointment was with installation of the hinges. Many of the hinges were miss-aligned making reinstallation of the doors (after painting) difficult. Some of the hinge screw holes required plugging and drilling to align the hinges properly. Overall the doors met expectations with a little extra work.
        by
        Response from Krosswood DoorsJan 10, 2024
        Hi Steve, thank you for the review and the feedback! KrosswoodDoors-HD
        • Verified Purchase
        The doors are pretty nice. I don’t hang great. There’s a gap at the top on one of the doors that’s quarter inch bigger than the other side and you can see a little light through it. So I would not consider these great doors but for the money they’re OK.
        by
        Response from Krosswood DoorsNov 2, 2023
        Hi there, thank you for the feedback. We will pass your message along to our quality control team. KrosswoodDoors-HD
        • Verified Purchase
        Doors are warped and they won't replace it.
        The doors came on a beat up pallet that was falling apart, there was no apparent damage to the doors or the frame though. I paid to have it installed and after all adjustments it was noticeable that the doors were warped. The doors do not sit flush with each other, or flush to the frame when closed. One is way worse than the other. I asked for a replacement door to swap the worst warped one out. The only solution I got was "return the item" which is impossible. Horrible customer service.
        by
        Response from Krosswood DoorsNov 3, 2023
        We are sorry to hear of your experience with your door. Please contact our customer service team for help. KrosswoodDoors-HD
          initially I order one that came as defect. second again ordered it came some small defects but myhandman is fixed those issue. it looks good.
          by
          Response from Krosswood DoorsOct 6, 2023
          Thank you for the feedback! KrosswoodDoors-HD
          • Verified Purchase
          You get what you pay for!
          Ordered this door 2x, and both times there was a problem. However, I was able to modify the problem on the last door. But this is the worst door I have ever seen produced and sold. Buyer beware!
          by
          Response from Krosswood DoorsSep 25, 2023
          Hi there. Thank you for the feedback. Could you please be more specific regarding the issues you had with the door? We would love to see pictures so we can fix the issue going forward. KrosswoodDoors-HD
            by
              by
              • Verified Purchase
              Door worked amazingly!!
              by
              Response from Krosswood DoorsAug 23, 2023
              We are so glad you are happy with your door! KrosswoodDoors-HD
              • Verified Purchase
              Solid Door, looks great!
              by
              Response from Krosswood DoorsSep 6, 2023
              Thank you for the review! KrosswoodDoors-HD
              • Verified Purchase
              Order doors twice each time something was wrong with them...
              Order doors twice each time something was wrong with them winged up going to Millwork the person promised me that the doors would be expedited and what that was not true. I really need them before the 30th of May.
              by
              Response from Krosswood DoorsMay 10, 2023
              Hi James, we are sorry to hear you have had this experience. Please reach out to Customer Service for help regarding your order. KrosswoodDoors-HD
              • Verified Purchase
              Beautiful doors that exceeded my expectations!! My project turned out...
              Beautiful doors that exceeded my expectations!! My project turned out so well!!
              by
              • Verified Purchase
              by
              • Verified Purchase
              Just what we were looking for....
              Just what we were looking for.
              by
              • Verified Purchase
              by
              • Verified Purchase
              sent it back since it was the wrong size ordered...
              sent it back since it was the wrong size ordered
              by
              • Verified Purchase
              Worst door I’ve ever purchased. I will not be buying...
              Worst door I’ve ever purchased. I will not be buying another
              by
              Response from Krosswood DoorsSep 8, 2022
              We're sorry to hear that you had a poor experience. We'll take your comment into consideration as we continue to improve our products. KrosswoodDoors-HD
              • Verified Purchase
              by
              • Verified Purchase
              Wood not catching nail well to install a handle after...
              Wood not catching nail well to install a handle after a couple attempts at one side of the door but overall a solid door.
              by
              • Verified Purchase
              The door was uneven and didn’t align correctly. Manufacturers...
              The door was uneven and didn’t align correctly. Manufacturers default.
              by
              Response from Krosswood DoorsAug 11, 2022
              We're sorry to hear that you received the door in this condition. Please feel free to reach out to customer support with your order info for warranty assistance. KrosswoodDoors-HD
              • Verified Purchase
              by
              • Verified Purchase
              Showing 1-30 of 92 reviews

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