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Customer Reviews for Kwikset 917 SmartCode Satin Nickel Keypad Electronic Single-Cylinder Tustin Door Lever Featuring SmartKey Security

Internet #311532482

Model #99170-001

Store SKU #1004797215

  • SmartKey Security re-keying allows you to re-key lock yourself
  • Allows up to 30 programmable access codes
  • Installs in minutes with just a screwdriver

Customer Reviews

  • 4.4
    out of 630 reviews
  • 90% recommend this product
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Showing 1-30 of 630 reviews
Easy to install and program. Great aesthetic - does not look cheap or funky.
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  • Verified Purchase
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  • Verified Purchase
Easy install and programing (five minutes). Its nice that the cylinder can be switched. Like most any residential level sets it can be defeated with a little bit a knowledge but acts a quick visual deterrent for anyone who is curious about trying to be in space they should not have access to.
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  • Verified Purchase
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  • Verified Purchase
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  • Verified Purchase
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  • Verified Purchase
Exterior handle came off
After 17 months of use, the exterior handle camd off because the screw inside holding it together broke off. Manufacturer will not replace it after 1 year.
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Response from KwiksetAug 14, 2023
Hello Af12,

We appreciate your feedback and your experience with our products is very important to us. We place tremendous value on our consumers' experience with our products and service, and our goal is to find the correct solution for you. Can you please give us a call at 1-800-327-5625? We look forward to hearing from you!

Thank you,
Kwikset kwikset
    So far so good. Very happy with my purchase, seems like a high quality, durable product.
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    • Verified Purchase
    Nice
    Looks great but no set screw to keep handle on. Not good no
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    Response from KwiksetAug 2, 2023
    Hello Jdeeh,

    We're here to help! To secure your lever onto the shaft, please follow these steps:
    1. Install the lever on the shaft with the door open.
    2. Insert the key into the cylinder to Unlock it.
    3. Insert the 3/32 Allen wrench into the hole on the bottom of the lever, and rotate the Allen wrench clockwise to tighten the lever.
    See Section 4 here: https://kwiksetprodstorage.blob.core.windows.net/documents/kw_ig_5068574_917.pdf
    And watch Lever Installation Video: https://youtu.be/ii90SEtRWyc?t=374\

    Thank you,
    Kwikset kwikset
      • Recommended
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      • Verified Purchase
      We love it. Easy to install!
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      • Verified Purchase
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      Easy to install Works as rxpected Convenient autolock lever Battery cover may be difficult to open
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      • Verified Purchase
      Easy to install and easy to program.
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      • Verified Purchase
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      Easy install and easy to use
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      Great product and it makes accessing the garage convenient.
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      • Verified Purchase
      Easy to install & configure.
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      Great Lock! 5 Stars
      Love it, it's a great lock. I definitely recommend it. It was very easy to install also.
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      • Verified Purchase
      Very easy to install and use
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      • Verified Purchase
      Easy to install and use would buy again
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      • Verified Purchase
      Its a very good lock, really like it and enjoying using this.
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      • Verified Purchase
      Bought 2 more expensive ones, they were junk,much better luck with kwikset.
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      Showing 1-30 of 630 reviews

      Frequently Bought Together

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      Price:
      $129.60

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      Smart Technology

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      Commercial/Residential

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      Features

      Adjustable Backset, Automatic Relocking, Easy Installation, Fail-Safe, Kwikset SmartKey, Low Battery Indicator Light, Rekeyable

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