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Customer Reviews for Kwikset Tylo Polished Brass Exterior Entry Door Knob and Single Cylinder Deadbolt Project Pack Combo Pack

Internet #202310369

Model #92420-031

Store SKU #517010

  • Universal handing fits both right & left-handed door preparations
  • Installs in minutes with just a screwdriver
  • Adjustable latch fits all standard door types

Customer Reviews

  • 4.2
    out of 527 reviews
  • 90% recommend this product
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Showing 1-30 of 527 reviews
Plastic interior mechanism breaks easily
I was extremely pleased at first with the value and convenience of this combo, and installation was very easy with concise instructions. But within 2 weeks of light use, a plastic tube inside cracked, stranding me from a screwdriver to fix it. Keyed outside still functions but cannot be locked/unlocked from inside. Now I have to replace all 4 pieces with new keys :(
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Response from KwiksetOct 2, 2023
Hello EinsteinPlayground,

We appreciate your feedback and your experience with our products is very important to us. Please know that we have a team of lock experts here to assist you with anything from installation, to troubleshooting, to warranty support when needed. Please contact our support team at 1-800-327-5625 and we would be happy to assist you further with the correct solution. We hope to hear from you soon.

Thank you,
Kwikset kwikset
    Super package for a new home
    I bought these as a simple way to change the locks in my new home, and I love how all 4 locks are keyed the same! It comes with 4 keys, so immediately I’ve got the extras I need for family. Installation was easy, just needed a phillips screw driver. The tricky part is getting the strike plate installed on the door frame so that it lines up exactly with the deadbolt. I found that putting a strip of painters tape across the hole in the door frame, then closing the door and gently pushing against the tape by activating the deadbolt (not all the way), makes a crease in the tape that serves as a placement guide for the door strike. For almost less than the price of having keys duplicated, I have new locks and door knobs on my home, and can be assured that any neighbors or previous residents with keys to the old house no longer have access!
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    • Recommended
    Super easy replacement, took me all of 5 minutes from removing the old knob to the new one being ...
    Super easy replacement, took me all of 5 minutes from removing the old knob to the new one being installed.
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    • Verified Purchase
    • Recommended
    1 found this review helpful
    I've had this set now for 2 weeks, and have not had any problems with it. The set was easy to ins...
    I've had this set now for 2 weeks, and have not had any problems with it. The set was easy to install and very affordable. I also like that it came with 4 keys, I would definitely recommend this set.
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    • Verified Purchase
    • Recommended
    Two knobs, both broke.. the first broke in the first month, the other in about 6 months.. they ju...
    Two knobs, both broke.. the first broke in the first month, the other in about 6 months.. they just pulled right off when trying to close/lock the door.. one broke from the inside and one from the outside. The brass coloring rubbed off in less than a year.. And the knobs don't really lock into place. Difficult installation. Also, I think it's real dumb that the key holes don't match and go the same way.
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    Response from KwiksetFeb 7, 2017
    Hi Rissa, We are sorry to hear about your experience. Our customer support team would be happy to discuss your warranty and all options available to you. Please give them a call at 1.800.327.5625 and reference case number 201702891654. Thank You, Kwikset kwikset
      3 found this review helpful
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      1 found this review helpful
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      • Verified Purchase
      Pretty good locks for the money. Easily rekeyable with my rekeying set. and finish seems to last several years before showing signs of wear.
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      • Verified Purchase
      The installation was quick and simple.
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      • Verified Purchase
      finished setting up and noticed that one of the locks wasn't closing properly, need o return for an exchange.
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      Response from KwiksetDec 6, 2023
      Hello HomeDepotCustomer,

      Your experience with our products is very important to us. We have a team of lock experts here to assist you with anything from installation to troubleshooting, to warranty support when needed. We ask that you please call our Support Team at 1-800-327-5625 for further assistance.

      Thank you,
      Kwikset kwikset
      • Verified Purchase
      nice change for front door.
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      Showing 1-30 of 527 reviews

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