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Customer Reviews for Kwikset Tylo Polished Brass Exterior Entry Door Knob and Single Cylinder Deadbolt Project Pack Combo Pack

Internet #202310369

Model #92420-031

Store SKU #517010

  • Universal handing fits both right & left-handed door preparations
  • Installs in minutes with just a screwdriver
  • Adjustable latch fits all standard door types

Customer Reviews

  • 4.3
    out of 533 reviews
  • 90% recommend this product
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Showing 1-30 of 533 reviews
by
  • Verified Purchase
The installation was quick and simple.
by
  • Verified Purchase
finished setting up and noticed that one of the locks wasn't closing properly, need o return for an exchange.
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Response from KwiksetDec 6, 2023
Hello HomeDepotCustomer,

Your experience with our products is very important to us. We have a team of lock experts here to assist you with anything from installation to troubleshooting, to warranty support when needed. We ask that you please call our Support Team at 1-800-327-5625 for further assistance.

Thank you,
Kwikset kwikset
  • Verified Purchase
nice change for front door.
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  • Verified Purchase
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  • Verified Purchase
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  • Verified Purchase
Everything worked well with the same key for all 4 locks. Shipping on time too actually a day earlier thanks.
by
  • Verified Purchase
Assembly was easy except for you have to reverse key hole for the door knob and the instructions tell it’s alright for it to be upside down!!not happy with that part.
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Response from KwiksetNov 2, 2023
Hello HomeDepotCustomer,

Thank you for posting a review. Your experience with our products is important to us and should you need further assistance, please contact our Support Team at 1-800-327-5625.

Thank you,
Kwikset kwikset
  • Verified Purchase
excellent service
I always get excellent service at the curbside pick up.Gunter is fabulous!! Very conscientious and helpful
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    • Recommended
    by
    • Verified Purchase
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    • Verified Purchase
    Packaging sucked and only 2 keys. With 2 locks, I would think you would get 4 keys.
    by
    • Verified Purchase
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    • Verified Purchase
    This is a cheap lockset. I attempted to install it, but the deadbolt and door handle kept binding up (hard to turn the deadbolt, and the door handle wouldn't fully reset after turning the handle to open the door). After spending lots of time trying to make it work, I returned the whole thing to Home Depot and got a Schlage - more expensive, but works much better.
    by
    Response from KwiksetAug 23, 2023
    Hello HomeDepotCustomer,

    We appreciate your feedback and your experience with our products is very important to us. Please know that we have a team of lock experts here to assist you with anything from installation, to troubleshooting, to warranty support when needed. Please know that if you should choose another Kwikset product again and need assistance, our Support Team is here to help at 1-800-327-5625.

    Thank you,
    Kwikset kwikset
    • Verified Purchase
    Kwikset, like many traditional hardware items; the once high level of quality you could depend on, has slipped into mediocrity. Do they “work”? The answer is yes, they work ok. However the tumblers and key operation is rough, sticky, not as smooth and positive as they once were. I gained some improvement when I “deburred” the keys with a wire brass wheel, and lubed the tumbler barrel a bit. But the point is, that the customer shouldn’t need to support or correct the manufacturing process when buying a new product. I maintain several tenant occupied properties; I change a lot of damaged lock sets. I need a product that I can install and walk away confident that it will perform perfectly. I won’t be returning to Kwikset in the future.
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    • Verified Purchase
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    • Verified Purchase
    by
    • Verified Purchase
    multiple packs might have same key
    I purchased two of these packs at the same time and discovered they both have the same key. Otherwise, a convenient package and good products.
    by
    Response from KwiksetJul 20, 2023
    Hello Stowbilly,

    Here to help! Kwikset Model # 92420-031 / 242T 3 CP CODE K2 is sold keyed alike in sets of two. Please check your package for a highlighted keyed alike number on the bottom of the box. If you purchased two keyed-alike boxes, you can use the same key on both combo packs. If there's any further support that we can provide, we're happy to assist you here: https://www.kwikset.com/support/customer-service

    Thank you,
    Kwikset kwikset
      • Recommended
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      • Verified Purchase
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      • Verified Purchase
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      • Verified Purchase
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      • Verified Purchase
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      • Verified Purchase
      by
      • Verified Purchase
      Always a reliable product....
      Always a reliable product.
      by
      • Verified Purchase
      I chose kwickset even though it cost a little more...
      I chose kwickset even though it cost a little more because off brand products lately have been under par. I did have to grease them a little but they are great.
      by
      • Verified Purchase
      Assistant very helpful to find 6 that had been keyed...
      Assistant very helpful to find 6 that had been keyed for one.
      by
      • Verified Purchase
      by
      • Verified Purchase
      Horrible and Unreliable.
      I bought this to add to my new door that was installed 6 months ago. I am an experienced homeowner and well versed in the trades. Since installment the inside knob has fell off 3 times. Both the inside and outside knob are very weak and there is ALOT of wobble to them. Worst door knob I have ever bought, every-time we open our door we take a gamble on if this thing is going to fall apart. Every time we lock it who knows if someone will just rip it off. Horrible and unreliable product- total waste of money.
      by
      Response from Customer CareApr 14, 2023
      Hello barryzj01, We take pride in manufacturing quality products for our consumers, and your experience is very important to us. Your knob comes with a Limited Mechanical and Finish Warranty. Please reach out to our Support Team so we can help with the best solution: https://www.kwikset.com/support/customer-service Thank you, Kwikset
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        • Verified Purchase
        Showing 1-30 of 533 reviews

        Frequently Bought Together

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        Price:
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        Features

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        Easy Installation

        Adjustable Backset, Easy Installation, Kwikset SmartKey

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